Family First Day Nurseries in Suffolk | 1 Day Nursery

Review of
Kids Play Bury St Edmunds Day Nursery
from Coral N (Mother of Child) published on 5 March 2025

Submitted via Postal Card • Report

Overall Experience

Kids Play Bury St Edmunds Day Nursery has been nothing but incredible with my son, who is 1 year old, who has a quite intense asthma condition. They have gone above and beyond with making sure he is well, also they are very well trained and efficient with administering his medication. I can not thank

the baby room staff and management enough for looking after my son so well and always happy to reassure me when he is poorly or having an asthma flare up.

Reply from Gemma Craig, PLT Manager at Kids Play Bury St Edmunds Day Nursery

Thank you so much for your wonderful feedback! We're so glad to hear that our team has been able to provide the care and support your son needs. His health and well-being are our top priority, and it means a lot to us that you feel reassured and confident in the care he receives. We truly appreciate your trust in us and are always here to support you and your son.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review of
Kids Play Bury St Edmunds Day Nursery
from Chesney W (Mother of Child) published on 13 February 2025

Submitted via Website • Report

Overall Experience

I wanted to take a moment to share some heartfelt feedback on our experience with Kids Play Nursery in Bury St Edmunds. Over the past four years, having my children in this nursery has been an absolute joy, and we are deeply grateful for the exceptional care provided by the entire team. The staff at

Kids Play go above and beyond every day to ensure my children are happy, safe, and well-loved. My children come home excited and fulfilled, with my oldest talking about the wide variety of activities they've enjoyed creative tuff trays and well-being tasks to outside play, singing, and dancing.
I especially want to commend the new manager, who has introduced some truly thoughtful initiatives that have enriched the nursery's nurturing culture even further. We are absolutely delighted with the care our family has received at Kids Play, and we would recommend this nursery without any hesitation. They have truly made a positive impact on our lives.

Reply from Gemma Craig, Customer Experience Manager at Kids Play Bury St Edmunds Day Nursery

Thank you so much for your kind words and thoughtful feedback! We're thrilled to hear that your children have had such a positive experience with us over the years. It's wonderful to know that the activities and new initiatives have made a difference, and we truly appreciate your recommendation!

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review of
Kids Play Bury St Edmunds Day Nursery
from S W (Mother of Child) published on 10 February 2025

Submitted via Postal Card • Report

Overall Experience

My son has been at Kids Play for 4-5 months, starting in the baby room, and has flourished! He's now transitioning into the pre-toddler room and all the staff has been amazing! They keep you up to date with everything so I always feel well-informed, they always say hello and are incredibly friendly.

They genuinely care about the children and know them all so well. I never worry when my son is there as I know he is in safe and loving hands.

Reply from Jennifer OShea, Customer Experience Team Leader at Kids Play Bury St Edmunds Day Nursery

Thank you so much for your wonderful feedback! We're so happy to hear that your son has thrived during his time at Kids Play and that the transition into the pre-toddler room is going smoothly. It's great to know that you feel well-informed and supported by our team.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review of
Kids Play Bury St Edmunds Day Nursery
from L B (Mother of Child) published on 7 February 2025

Submitted via Postal Card • Report

Overall Experience

My little one started nursery last June and she is enjoying it so much. When I leave her there in the morning she looks happy and excited. The staff is competent and friendly. I also had the chance to talk to one of the staff for advice regarding my girl. I believe all of them are approachable and ready

to listen. There are many opportunities for my little girl to develop, like learning to talk. Thank you very much.

Reply from Jennifer OShea, Customer Experience Team Leader at Kids Play Bury St Edmunds Day Nursery

Thank you so much for your kind words! Were thrilled to hear that your little one is enjoying her time at nursery and that she's excited to start each day. Our team is dedicated to providing a supportive and caring environment, so were glad you've found them approachable and helpful.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review of
Kids Play Bury St Edmunds Day Nursery
from R B (Mother of Child) published on 14 November 2024

Submitted via Website • Report

Overall Experience

Every single member of staff here goes above and beyond to help their children and give them the best care possible. They are so friendly and professional. We have been so pleased with the care and attention they give to our little girl and are always approachable and listen. Thanks so much.

Reply from Jennifer OShea, Customer Experience Team Leader at Kids Play Bury St Edmunds Day Nursery

Thank you for sharing such a glowing review! It's wonderful to hear how each team member's dedication and warmth have made such a positive impact on your family.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review of
Kids Play Bury St Edmunds Day Nursery
from Megan H (Mother of Child) published on 11 November 2024

Submitted via Website • Report

Overall Experience

Our daughter has been attending Kids Play since January 2024 and has thrived since being there. She only attends two mornings per week, but she loves her time there and always leaves with a smile on her face. It's clear that the staff genuinely care about the children in their care, and we always receive

a warm welcome on arrival. We would recommend Kids Play to anyone.

Reply from Jennifer OShea, Customer Experience Team Leader at Kids Play Bury St Edmunds Day Nursery

Thank you so much for your wonderful feedback! We're thrilled to hear that your daughter is thriving at Kids Play and enjoys her time with us. It's great to know that our staff's care and warm welcome have made such a positive impact.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review of
Kids Play Bury St Edmunds Day Nursery
from Emily K (Mother of Child) published on 20 September 2024

Submitted via Website • Report

Overall Experience

We have had the best experience with Kids Play Bury St Edmunds Day Nursery! My daughter attended nursery there for a little over two and a half years (toddlers room through preschool) and during that time the staff has been caring and attentive. My daughter was always excited to see her teachers and

engage in the many activities available to the children. The curriculum prepared her to start reception and the transition has been smoother than I could have imagined. The meals and snacks served throughout the day are plentiful and healthy. Communication from the daycare is top-notch. Our experience was so wonderful that we didn't even mind the nearly 1-hour round trip commute to/from our home. I recommend this nursery to anyone I can.

Reply from Sonny, Marketing at Kids Play Bury St Edmunds Day Nursery

Thank you for sharing your experience! Hearing that your daughter thrived during her two-and-a-half years with us is so rewarding. From the engaging curriculum to the healthy meals, we're delighted that our efforts made such a difference. Your kind words about our team and communication mean so much, especially knowing you made a long commute just to be with us. Wishing your daughter every success in reception she's off to do amazing things!

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review of
Kids Play Bury St Edmunds Day Nursery
from Rebecca H (Mother of Child) published on 17 September 2024

Submitted via Website • Report

Overall Experience

I moved my twins to this nursery 2 years ago and went straight into the preschool room and it was the best decision we made! The staff are excellent and give the children so many learning opportunities and I can't thank them enough for what they have done for my two little ones. They have come on so

much since being at Kids Play. They have been so supportive and helped my son so much with his speech!
Communication between staff and parents is excellent I could not recommend more.

Reply from Sonny, Marketing at Kids Play Bury St Edmunds Day Nursery

Thank you for such a glowing review! Moving your twins to us was clearly a fantastic decision, and we're thrilled to have been part of their journey. It's wonderful to hear how much progress they've made, particularly with your son's speech- what an incredible milestone! We pride ourselves on strong communication and creating rich learning opportunities, and it's lovely to know this has been your experience. Thank you for recommending us so highly!

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review of
Kids Play Bury St Edmunds Day Nursery
from D D (Mother of Child) published on 27 March 2024

Submitted via Postal Card • Report

Overall Experience

A lovely, friendly and welcoming place.
My son has learnt so much and is doing so well.

Reply from Sid, Senior Marketing Executive at Kids Play Bury St Edmunds Day Nursery

Thank you for your lovely review! We appreciate your kind words about the nursery and the team.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review of
Kids Play Bury St Edmunds Day Nursery
from Jemma R (Mother of Child) published on 20 March 2024

Submitted via Postal Card • Report

Overall Experience

This nursery was the furthest from home but the best nursery I've come across in the area. The staff are friendly and the children are well looked after and I've never worried about my children being in their care. My boys love this nursery. My eldest son has been here for the last couple of years,

I also send his brother. No bad words to say!

Reply from Sid, Senior Marketing Executive at Kids Play Bury St Edmunds Day Nursery

Thank you for your lovely review! We are delighted to hear that despite being the furthest from home, our nursery has been the best you've come across in the area. It means a lot to us that you trust us with the care of your children and that they feel well looked after and happy in our environment.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review of
Kids Play Bury St Edmunds Day Nursery
from Terri D (Mother of Child) published on 19 March 2024

Submitted via Postal Card • Report

Overall Experience

The nursery is a wonderful setting, I brought my daughter here for four years from a baby and knew my son would be happy and thrive socially and development-wise. Since being at nursery, my son has so many interests in activities and food.

Reply from Sid, Senior Marketing Executive at Kids Play Bury St Edmunds Day Nursery

Thank you for your lovely review! We are delighted to hear that your little one loves coming to the nursery and enjoys the activities planned for them.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review of
Kids Play Bury St Edmunds Day Nursery
from C R (Mother of Child) published on 25 January 2024

Submitted via Postal Card • Report

Overall Experience

Kids Play have cared for our daughter from baby room through to preschool. The staff are fantastic and I wouldn't hesitate to recommend.

Reply from Sid, Senior Marketing Executive at Kids Play Bury St Edmunds Day Nursery

Thank you for your lovely review! We are delighted to have been a part of your daughter's journey from the baby room through preschool. It's great to hear that you find our staff fantastic, and we truly appreciate your recommendation.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review of
Kids Play Bury St Edmunds Day Nursery
from J S (Mother of Child) published on 6 December 2023

Submitted via Website • Report

Overall Experience

My child has recently started at Kids Play and I cannot thank the staff enough for helping him settle into nursery after feeling very nervous about how it would go. He has developed strong bonds and his confidence has grown loads since starting. The staff listen and acknowledge any concerns and support

where needed. He seems very happy and developing well. Thank you so much.

Reply from Sid, Senior Marketing Executive at Kids Play Bury St Edmunds Day Nursery

Thank you for your lovely review! We are delighted to hear that your child has settled in well at Kids Play. It is wonderful to know that the staff's support has helped him overcome initial nerves, leading to the development of strong bonds and increased confidence.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review of
Kids Play Bury St Edmunds Day Nursery
from F W (Mother of Child) published on 29 August 2023

Submitted via Postal Card • Report

Overall Experience

My child has had a great time at Kids Play in both toddler and pre-school rooms. My child has been well-supported and really came on with her development while here.

Reply from Sid, Senior Marketing Executive at Kids Play Bury St Edmunds Day Nursery

Thank you for your lovely review! We are glad to hear that your little one is having a good experience at the nursery.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review of
Kids Play Bury St Edmunds Day Nursery
from Madeleine G (Mother of Child) published on 22 April 2023

Submitted via Website • Report

Overall Experience

So happy with the service, this is my second child going to Kids Play Bury St Edmunds Day Nursery. My older one used to go there from 2018 to 2020 and now my second one is in the baby room. Can’t recommend them enough. Very good communication, fast reply if I need help and amazing service. My baby is

so happy at the nursery and she learns new skills, plays and eats very well there

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review of
Kids Play Bury St Edmunds Day Nursery
from Sophie O (Mother of Child) published on 22 April 2023

Submitted via Website • Report

Overall Experience

I always recommend this nursery to friends and family.
Always accommodated both of my children's needs.
Staff really helpful and friendly.
Highly recommended

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review of
Kids Play Bury St Edmunds Day Nursery
from Andrew T (Father of Child) published on 11 April 2023

Submitted via Website • Report

Overall Experience

Kids Play is a fantastic environment and deserves the highest praise. My daughter is full time for nearly two years in both the baby and toddler rooms.
My daughter has thrived. Education is well delivered and individualised to her interests and her needs. She's learned good social skills and has improved

her counting and letters. The staff have been excellent: kind, caring and attentive. They care about my daughter's personality and interact really well with her. If my daughter is upset about drop off, they are excellent about distracting her so she is happy. Settling in days helped with the transition to starting nursery.
Activities are good and varied. They work hard at giving a good mix of outdoor and indoor play with plenty of books and toys. The food is good and varied, with lots of fruit available. Hours are longer than any other nursery nearby which gives flexibility when our work days are long. Communication is good, there's an app to routinely update parents.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review of
Kids Play Bury St Edmunds Day Nursery
from Heather C (Mother of Child) published on 8 April 2023

Submitted via Website • Report

Overall Experience

I’ve been using the nursery for well over a year now. My son and daughter love the nursery and the staff are amazing with them. They enjoy the activities, learning and playing. The pre-school room sends regular updates and moments to the app, which is lovely to be able to feel part of their day and

great to show them and talk about when we are at home together. The office staff are helpful and quick to reply to calls and emails. I'll be sad to say goodbye to the staff when they start school in September. I definitely recommend the nursery to other parents.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review of
Kids Play Bury St Edmunds Day Nursery
from C L (Mother of Child) published on 6 April 2023

Submitted via Website • Report

Overall Experience

Highly recommend Kids Play Nursery! They’ve been great with both my children, they have both loved their time there. Been really supportive with helping my children develop and learn throughout every stage of their nursery journey.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review of
Kids Play Bury St Edmunds Day Nursery
from C E (Mother of Child) published on 6 April 2023

Submitted via Website • Report

Overall Experience

Kids Play Nursery are absolutely phenomenal. They look after my little girl as if she was their own, she has been attending since she was 8 months old and she loves going and I feel at ease when I drop her off. I know she is in the safest hands.
I cannot thank everyone enough for how they have helped

my family. They teach the children about different cultures, numbers, speech and so much more through play, singing and exploring outside.
The care they show each child is wonderful and always keep me informed throughout the day of how my little girl is getting on, so then I don’t need to worry.
The food that is provided is a really good standard and such a great variety. I know my little one eats really well throughout the day.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Day Nursery Owned by Family First Day Nurseries in Suffolk

Family First Day Nurseries Locations in Suffolk (1)

Family First Day Nurseries Reviews in Suffolk (45)

Kids Play Bury St Edmunds Day Nursery

Kids Play Bury St Edmunds Day Nursery

Kids Play Bury St Edmunds Day Nursery

Kids Play Bury St Edmunds Day Nursery

Kids Play Bury St Edmunds Day Nursery

Kids Play Bury St Edmunds Day Nursery

Kids Play Bury St Edmunds Day Nursery

Kids Play Bury St Edmunds Day Nursery

Kids Play Bury St Edmunds Day Nursery

Kids Play Bury St Edmunds Day Nursery

Kids Play Bury St Edmunds Day Nursery

Kids Play Bury St Edmunds Day Nursery

Kids Play Bury St Edmunds Day Nursery

Kids Play Bury St Edmunds Day Nursery

Kids Play Bury St Edmunds Day Nursery

Kids Play Bury St Edmunds Day Nursery

Kids Play Bury St Edmunds Day Nursery

Kids Play Bury St Edmunds Day Nursery

Kids Play Bury St Edmunds Day Nursery

Kids Play Bury St Edmunds Day Nursery

Awards / Recognitions (3)

Loading

Loading

Loading

Loading

Promote on daynurseries.co.uk

Search for

Childcare Seekers

Job Seekers