Family First Day Nurseries in West Midlands | 2 Day Nurseries

Review of
Footsteps Walmley Nursery & Pre-School
from E O (Mother of Child) published on 14 February 2025

Submitted via Website • Report

Overall Experience

Since starting at Footsteps, our son and we as a family have had nothing but a positive experience. Our son loves nursery, and it's great to see him growing both in confidence and skills every week. This is down to the happy and positive environment. All the caregivers are fantastic. Everyone is friendly

and it seems they have genuine care for all the children. At pickup we always get a detailed rundown of the day which we love and they are always prompt at letting us know of any key information we know to know. We also enjoy the daily diaries.

The facilities at Footsteps are brilliant. A deciding factor for us when choosing a nursery was the outdoor space. The playgrounds and forest school are something our son loves. We're really happy we chose Footsteps.

Reply from Jennifer OShea, Customer Experience Team Leader at Footsteps Walmley Nursery & Pre-School

Thank you for your wonderful feedback! It's amazing to hear how much your son loves nursery and how he's growing in confidence and skills each week. Creating a happy, positive environment where children thrive is our top priority, and we're so glad you feel that care and dedication.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review of
Footsteps Binley Nursery & Pre-School
from Rav R (Father of Child) published on 13 February 2025

Submitted via Website • Report

Overall Experience

Excellent nursery with outstanding care and attention to all children. The communication between the staff and parents is timely and detailed. The care provided is exceptional and I have seen a notable difference in my child's development.

Reply from Gemma Craig, PLT Manager at Footsteps Binley Nursery & Pre-School

Thank you for your kind words! We're thrilled to hear that your child is thriving and that you're happy with the care and communication. We truly appreciate your feedback!

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review of
Footsteps Binley Nursery & Pre-School
from Stevie V (Mother of Child) published on 13 February 2025

Submitted via Website • Report

Overall Experience

Overall my son loves school it's really all down to the amazing teachers they are brilliant. It's very very clean, organised in there for the kids and the food menu is brilliant and very healthy. My son finds it very hard to settle any new place with new people and from the first day I could see he

felt safe at this nursery he was settled straight away. I'm very happy with all the updates through the day how my son has done, what he has eaten and daily activities inside and outdoors. His really come alone in such a short amount of time being there. I definitely would recommend this nursery to everyone I know looking for a new nursery.

Reply from Gemma Craig, Customer Experience Manager at Footsteps Binley Nursery & Pre-School

Thank you so much for the wonderful feedback! We're so glad to hear your son feels safe, settled, and happy here. It's fantastic that you're seeing such positive progress, and we really appreciate your recommendation!

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review of
Footsteps Walmley Nursery & Pre-School
from L L (Mother of Child) published on 11 February 2025

Submitted via Website • Report

Overall Experience

Footsteps Walmley have been amazing with my daughter. She settled in so easily and quickly and genuinely loves going on her days. The staff have built such strong bonds with her and I never worry about leaving her with any of the staff there. She does so many fun activities and the communication between

the nursery and us is brilliant. Highly recommended.

Reply from Louise Humby, Manager at Footsteps Walmley Nursery & Pre-School

Thank you so much! We really appreciate your lovely kind words.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review of
Footsteps Walmley Nursery & Pre-School
from A S (Mother of Child) published on 11 February 2025

Submitted via Website • Report

Overall Experience

Amazing nursery, they have helped myself and my daughter through the SEN process the whole way through and she is now thriving, after having problems at home with her and not much support outside of nursery, they have arranged a meeting for myself to seek advice, my son also goes here and was very shy

at first but has bonded so well with the staff and doesn't stop talking about it when he gets home! Overall brilliant nursery would not want my kids anywhere else!

Reply from Louise Humby, Manager at Footsteps Walmley Nursery & Pre-School

Thank you for your lovely review, we love having both of your children here with us - they really do brighten up our days and are doing so well!

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review of
Footsteps Walmley Nursery & Pre-School
from H B (Mother of Child) published on 20 November 2024

Submitted via Website • Report

Overall Experience

The staff at this nursery are incredible! We couldn't be happier with our choice of nursery! Our little boy has settled so well and is very happy there! Communication on drop off and pick up is fab too!

The only piece of slightly negative feedback I have is about the really hard floor in the baby

room. It feels like concrete with a really thin floor tile on top so when my baby bumped his head it came up with a bruise that lasted a couple of days whereas normally when he bumps his head it is red for about 10 minutes then goes. However, the staff were brilliant at dealing with this - we had a courtesy phone call, he had cold compress and was monitored frequently afterwards and we were given a bump note at the end of the day.

I totally appreciate babies who are learning to sit and starting to crawl and walk are going to bump their heads and gets bruises etc but I just feel a softer floor would help prevent further injuries to the babies.

Thank you to all staff for your hard work!

Reply from Jennifer OShea, Customer Experience Team Leader at Footsteps Walmley Nursery & Pre-School

Thank you for sharing your feedback. We're so sorry to hear about your baby's bump but are glad the team responded promptly and kept you informed throughout. Ensuring the children's safety and well-being is always our top priority.We take your comments about the flooring seriously and will review this to explore ways we can make the environment even safer for our little ones. Thank you for bringing this to our attention and for your understanding as babies navigate their early milestones.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review of
Footsteps Binley Nursery & Pre-School
from Celso B (Father of Child) published on 21 August 2024

Submitted via Website • Report

Overall Experience

The manager and the team are fantastic! They have a learning methodology that is both effective and insightful. Our 15-month-old loves to go to the nursery which makes us understand she is well treated and developed. Highly recommended.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review of
Footsteps Binley Nursery & Pre-School
from L L (Grandmother of Child) published on 10 July 2024

Submitted via Website • Report

Overall Experience

Very good nursery. Staff are brilliant and nursery very organized. My grandson's key workers are very caring of all the child in their room. I can definitely see my grandson building up his confidence and developing his personality skills.

Reply from Sonny, Marketing at Footsteps Binley Nursery & Pre-School

Thank you for your glowing review! We're thrilled to hear your grandson is building confidence and developing his personality skills with us. Our caring key workers strive to create a nurturing environment for all children. Your kind words mean the world to us!

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review of
Footsteps Binley Nursery & Pre-School
from C C (Mother of Child) published on 1 July 2024

Submitted via Postal Card • Report

Overall Experience

Very impressed the manager and her team were great from the start. Our child has complex care needs all health care plans and risk assessments were completed and sent over before her staff date. The team in the seaside room have been amazing. Our little girl tells us every day how much she loves nursery.

Reply from Sonny, Marketing at Footsteps Binley Nursery & Pre-School

We're so happy to hear about your positive experience with our team! It's wonderful to know that our preparation and care have made a difference for your little girl. Her daily joy at nursery is our greatest reward. Thank you for sharing!

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review of
Footsteps Binley Nursery & Pre-School
from M D (Father of Child) published on 11 June 2024

Submitted via Postal Card • Report

Overall Experience

Overall very happy with the entire experience both from our daughter's perspective and ours as parents. Her confidence and learning have come on leaps and bounds since she started at Footsteps and she is 100% more positive about getting in the morning (compared to her previous nursery). The only negative

is the cost which I realise is justified by the staff for the facilities etc, however, you do feel with spending so much that there would be more variation and tech use in the activities the children do.

Reply from Sonny, Marketing at Footsteps Binley Nursery & Pre-School

We're delighted to hear about your daughter's fantastic progress at Footsteps! It's wonderful she loves her mornings now. We appreciate your feedback on costs and activities. Rest assured, we're always looking to enhance our programmes. Thanks for sharing your experience!

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review of
Footsteps Binley Nursery & Pre-School
from S H (Mother of Child) published on 5 June 2024

Submitted via Postal Card • Report

Overall Experience

The nursery has been brilliant for my daughter's development and building her confidence. I love all the staff they are so friendly and reassuring.

Reply from Sonny, Marketing at Footsteps Binley Nursery & Pre-School

Thank you for your lovely words! We're so pleased to hear about your daughter's development and confidence boost. Our friendly and reassuring staff love creating a nurturing environment for all children. We're grateful to have your daughter with us!

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review of
Footsteps Binley Nursery & Pre-School
from H D (Father of Child) published on 5 June 2024

Submitted via Postal Card • Report

Overall Experience

The way you run this nursery is very organised and professional. My son really enjoys it here and has improved immensely.

Reply from Sonny, Marketing at Footsteps Binley Nursery & Pre-School

Thank you for your kind words! We're thrilled to hear your son is enjoying his time with us and making great progress. Our team works hard to maintain a professional and organised environment. Your feedback is greatly appreciated!

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review of
Footsteps Binley Nursery & Pre-School
from S B (Mother of Child) published on 5 June 2024

Submitted via Postal Card • Report

Overall Experience

Footsteps Binley is a great enviroment for my child who has not just grown to be smarter and ready for school but also kinder, independent, patient and friendly. The key person invests a lot of time and effort in helping children grow overall. Footsteps had provided a great start for my child.

Reply from Sonny, Marketing at Footsteps Binley Nursery & Pre-School

We're so glad to hear about your child's wonderful growth at Footsteps Binley! It's fantastic that our key person has made such a positive impact. We love helping children become kinder, independent, and school-ready. Thank you for your heart-warming review!

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review of
Footsteps Binley Nursery & Pre-School
from Precious K (Mother of Child) published on 21 May 2024

Submitted via Website • Report

Overall Experience

I am really happy with the nursery. My little boy settled in so easily and is excited to go in each day. Staff are lovely and very caring. Good variety of activities indoors and outdoors. Would recommend xx

Reply from Sonny, Marketing at Footsteps Binley Nursery & Pre-School

Thank you so much for your heart-warming review! We're thrilled to hear your little boy settled in so easily and is excited to come in each day. Our staff love creating a caring environment and it's fantastic to know he's enjoying the variety of activities we offer. Your recommendation means the world to us!

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review of
Footsteps Binley Nursery & Pre-School
from M F (Father of Child) published on 23 April 2024

Submitted via Website • Report

Overall Experience

We chose this nursery after visiting in August 2022, as recommended by our friends and neighbours.
We have been taking our daughter to this nursery since she was 11 months old, back in February 2023.
We gave this rating to reflect how happy we are with the rules in place, with the staff engagement,

with the everyday activities and cleanliness. We really appreciate the professional behaviour of all staff, with no exceptions.

Reply from Sonny, Marketing at Footsteps Binley Nursery & Pre-School

We're over the moon to hear that you and your daughter are so happy with our nursery! It's wonderful to know that the recommendations from friends and neighbours led you to us. Your appreciation for our rules, staff engagement, and cleanliness truly warms our hearts. Thank you for sharing your positive experience!

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review of
Footsteps Binley Nursery & Pre-School
from A I (Mother of Child) published on 26 March 2024

Submitted via Website • Report

Overall Experience

Very happy with choosing Footsteps Binley Nursery & Pre-School. Our little one started with this nursery when he was 11 months old. The staff are very kind. Since the new manager took the management of the nursery and since this nursery is part of the Footsteps Nursery, Independent Nurseries group,

there have been lots of fun activities, toy quality has been improved and most importantly, the menu has been completely changed to provide better and healthier food for the kids.
The nursery is now like a small community where parents, children and staff come together.
I would definitely keep recommending them.

Reply from Sid, Senior Marketing Executive at Footsteps Binley Nursery & Pre-School

Thank you for your wonderful review! We are delighted to hear that your little one is having a lovely experience at our nursery and appreciate your kind words about the team.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review of
Footsteps Binley Nursery & Pre-School
from A I (Father of Child) published on 26 March 2024

Submitted via Website • Report

Overall Experience

We have had our son here for more than two years now and we are very happy and we would not change the nursery for nothing.
More than that, we are happily recommending this nursery to all our friends.
Great job!

Reply from Sid, Senior Marketing Executive at Footsteps Binley Nursery & Pre-School

Thank you for your wonderful review! We are delighted to hear that your little one is having a lovely experience at our nursery and appreciate your kind words about the team.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review of
Footsteps Walmley Nursery & Pre-School
from Jade F (Mother of Child) published on 14 March 2024

Submitted via Website • Report

Overall Experience

My two girls love the nursery and look forward to going in, they settled perfectly and are comfortable and have become very confident since joining.
The staff are amazing, the setting is clean and tidy and they will always do their best to suit the children’s needs.
100% best nursery in the Walmley

area.

Reply from Louise Humby, Manager at Footsteps Walmley Nursery & Pre-School

Thank you so much for your lovely response, we love having both of your girls here just as much as they enjoy coming!

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review of
Footsteps Walmley Nursery & Pre-School
from Vicky G (Mother of Child) published on 11 March 2024

Submitted via Website • Report

Overall Experience

A wonderful nursery which has lovely, caring staff who have really helped my daughter to learn and develop and not forgetting all the fun stuff. My daughter loves going there and can't wait to go the next day when picking her up. We take great comfort knowing she is being so well looked after and cared

for all in aspects whilst we are at work. Can't recommend highly enough.

Reply from Louise Humby, Manager at Footsteps Walmley Nursery & Pre-School

Thank you so much for the lovely review, it is very much appreciated and we are glad you are happy with everything we offer.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review of
Footsteps Walmley Nursery & Pre-School
from G M (Mother of Child) published on 11 March 2024

Submitted via Website • Report

Overall Experience

My son started not long after his first birthday and has flourished with the help of the amazing team. He has now been attending for almost two years and has loved each room and staff team. Activities are always highly engaging and from experience, themes have been adapted to meet the interests of the

children.
Staff have always kept us very well informed of day-to-day events and strive to give personalised details of each child’s day.
During toilet training, staff were on board, flexible and also suggested ideas to support the process.
Overall, a fantastic facility and highly recommended. Staff are clearly passionate about what they do.

Reply from Louise Humby, Manager at Footsteps Walmley Nursery & Pre-School

Thank you so much, this is so lovely to hear that you are happy with what we do for you here at Footsteps. He really has developed so well and we love having him here. Thank you.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Day Nurseries Owned by Family First Day Nurseries in West Midlands

Family First Day Nurseries Locations in West Midlands (2)

Family First Day Nurseries Reviews in West Midlands (74)

Footsteps Walmley Nursery & Pre-School

Footsteps Binley Nursery & Pre-School

Footsteps Binley Nursery & Pre-School

Footsteps Walmley Nursery & Pre-School

Footsteps Walmley Nursery & Pre-School

Footsteps Walmley Nursery & Pre-School

Footsteps Binley Nursery & Pre-School

Footsteps Binley Nursery & Pre-School

Footsteps Binley Nursery & Pre-School

Footsteps Binley Nursery & Pre-School

Footsteps Binley Nursery & Pre-School

Footsteps Binley Nursery & Pre-School

Footsteps Binley Nursery & Pre-School

Footsteps Binley Nursery & Pre-School

Footsteps Binley Nursery & Pre-School

Footsteps Binley Nursery & Pre-School

Footsteps Binley Nursery & Pre-School

Footsteps Walmley Nursery & Pre-School

Footsteps Walmley Nursery & Pre-School

Footsteps Walmley Nursery & Pre-School

Awards / Recognitions (3)

Loading

Loading

Loading

Loading

Promote on daynurseries.co.uk

Search for

Childcare Seekers

Job Seekers