Puffins of Exeter Ltd | 5 Day Nurseries

Review of
Puffins at Sowton
from Rachel B (Mother of Child) published on 13 March 2025

Submitted via Website • Report

Overall Experience

My daughter joined Sowton the beginning of January and I was a little nervous as we had a big move to Devon and a my daughter is our first child however meeting the manager put us at ease and we knew instantly that sowton Puffins was the nursery for us! We would also like to say a huge thank you to

two members of staff in particular who have made the settling in process super smooth meaning my daughter settled in amazingly!Her face lights up when she sees these staff members at the gate in the morning and I know instantly she is going to have a great day. They have made such a special bond with our daughter and truly know her inside and out. There are so many great activities set up every day, they go on many trips and always go in the garden come rain or shine. And I love getting pictures of her during the day to see what she is up to. We can't thank all the girls enough! If you're looking for a nursery then Sowton is the one!

Reply from Cara Barraclough, Social Media and Business Marketing at Puffins at Sowton

Thank you for a very kind and thoughtful review. We really appreciate it!

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Review of
Puffins at Sowton
from Danielle R (Mother of Child) published on 18 February 2025

Submitted via Website • Report

Overall Experience

I just wanted to share how the team at Puffins have been at settling my son into nursery. Until now, he has been in smaller groups at a childminder and I was worried how he would settle. The move in process is gradual, and at the child's pace. The team put the child at the centre of the work and bring

a welcome story for the child to read and to show the nursery is thinking of them before the start. The team are great at communicating, and I see this from the manager through to all of the team. They are very efficient and professional, but always caring and calm with the children. A special mention to two members of staff who have been my key contacts during this process.

Reply from Cara Barraclough, Social media and Business Marketing at Puffins at Sowton

Thank you for your kind words! We're so pleased to hear that your son's transition has been smooth and that our gradual approach helped. Our staff are dedicated to creating a caring and supportive environment, so it's great to know their communication and professionalism stood out. We're delighted to have you both as part of the Puffins family.

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Review of
Puffins at Sowton
from Elisha R (Mother of Child) published on 2 October 2024

Submitted via Website • Report

Overall Experience

The manager and everyone at Puffins are a lovely team. My daughter had no problems in the 4 years she was there. She really enjoyed it, and was always happy going in and also happy on pick up, so thank you to you all for making her journey at Puffins so lovely. It's such a lovely nursery setting and

I'd recommend you to anyone, so thank you all. My daughter will definitely miss it.

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Review of
Puffins at Clystheath
from J R (Mother of Child) published on 20 September 2024

Submitted via Website • Report

Overall Experience

Our son attended Puffins Clystheath for 3.5 years from age 11 months until leaving for school. The beautiful open plan environment attracted us to Puffins, as it ensures moving up between rooms is smooth, as children already know the space and all the staff. The staff prepare children well for the next

stage each time, especially pre-school, where they start phonics, morning circle time where they sing and greet each other, and serving themselves at lunch - perfect preparation for school. There are daily updates and pictures through the App, various trips on the bus/train into town, or walks to the park, all engaging the children in other environments. The staff always give a detailed handover at the end of each day at pickup. The manager is always on hand for any queries and is so helpful if you need anything. The staff are very supportive and are a credit to the nursery, it's obvious they care deeply about every child in their care and form strong bonds with them. I would highly recommend!

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Review of
Puffins at Manston Terrace
from H B (Mother of Child) published on 10 September 2024

Submitted via Postal Card • Report

Overall Experience

We love our little one going to this nursery.
They have accommodated our need for irregular hours due to my working schedule.
The communication has been excellent.
We all enjoy that there is messy play and lots of toys.
We feel that it is a safe for our little one to explore, learn, socialise

and enjoy themselves.
They care well for our little one and he is happy he is there.

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Review of
Puffins in the City
from G P (Mother of Child) published on 9 September 2024

Submitted via Website • Report

Overall Experience

Cannot fault the team at Southernhay, all of them so so lovely and friendly nothing ever too much! The manager has always gone above and beyond even before becoming management and both of my children who attended/attend the nursery absolutely adore her, cannot fault her at all!

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Review of
Puffins in the City
from Chloe C (Mother of Child) published on 9 September 2024

Submitted via Website • Report

Overall Experience

Puffins have been excellent at caring for our son. We were new to Exeter this year and loved Puffins as soon as we visited; it was fun, engaging and our little boy is always so happy to be at nursery. The variety of activities and outings are great. The quality of care in Southernhay's baby room is

great. I particularly want to call out Two ladies who have always been responsive, attentive and very caring.

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Review of
Puffins in the City
from K L (Mother of Child) published on 3 September 2024

Submitted via Website • Report

Overall Experience

Our little boy was welcomed with such love and care after being at a different nursery that didn't meet his needs. The staff moved at his pace and have been amazing. As his time is coming to an end he is going to greatly miss the staff. Thank you for making the rest of his time before primary school

a lovely experience for him.

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Review of
Puffins at Manston Terrace
from Harriet W (Mother of Child) published on 27 August 2024

Submitted via Website • Report

Overall Experience

There aren't enough good words to say about Puffins Manston Terrace. The care from every member has been exceptional. They know our little boy as well as we know him and have helped him to learn and develop so much. They have been kind, caring and flexible from the very start. Nothing is too much for

them and the communication has been excellent at all times. We rave about Puffins and couldn't be more delighted to have chosen Puffins. Just the biggest thank you to everyone in the baby room - I know my little boy adores you all and loves coming to nursery with you.

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Review of
Puffins at Manston Terrace
from J S (Mother of Child) published on 27 August 2024

Submitted via Website • Report

Overall Experience

My daughter has been at Puffins for 7 months now. We are delighted with the care that they provide. All members in the baby room and management have made a real effort with her and she loves going to nursery. They set up brilliant activities and the app is great for letting you know nappies, food and

sleep updates through the day as well as some photos of what they have been up to. They have always been really accommodating and understanding with booking extra days as well, as we have a term time-only contract but wanted to book a few extra days through the holidays for consistency.

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Review of
Puffins at Sowton
from Claire S (Mother of Child) published on 27 August 2024

Submitted via Website • Report

Overall Experience

I continue to feel very fortunate my little boy attends Puffins at Sowton. He absolutely loves his days there. The staff are all amazing, you can clearly see they enjoy their job, and the communication is brilliant, special thanks to four members of staff in particular.

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Review of
Puffins at Clystheath
from N B (Mother of Child) published on 13 August 2024

Submitted via Website • Report

Overall Experience

I would recommend Puffins at Clyst Heath - my children enjoy going, they've done lots of different activities and learnt a lot in a safe and stimulating environment. The staff take feedback and concerns seriously and professionally. They are kind-hearted and went the extra mile to settle one of my

children when he was getting upset going in recently, including a home visit. The effort staff put into the preschool graduation shows how much thought they put into things for the children.

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Review of
Puffins in the City
from T H (Father of Child) published on 5 August 2024

Submitted via Website • Report

Overall Experience

Puffins are excellent. Two kids have been through puffins and the staff are consistently great. The kids love them and they pay attention to their needs. They seem more flexible than other nurseries in the area friends have used.

Reply from Cara Barraclough, Social media and Business marketing at Puffins in the City

Thank you for your nice review! We are glad to hear how happy the children are.

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Review of
Puffins in the City
from Craig B (Father of Child) published on 2 August 2024

Submitted via Postal Card • Report

Overall Experience

Very happy with our daughter's progress from starting. Her speech has come on extremely well. Her potty training was advanced thanks to the staff's noticing signs she was ready. The staff were all very welcoming and she loves her days there.

Reply from Cara Barraclough, Social media and Business marketing at Puffins in the City

Thank you for kind review. We are happy to hear how well your daughter is progressing with us at Puffins.

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Review of
Puffins in the City
from Douglas S (Father of Child) published on 1 August 2024

Submitted via Website • Report

Overall Experience

My daughter has been attending Puffins in Southernhay for about a year and a half now. We have always found them attentive and caring. They make a point to take the children on excursions into various areas of the city, our daughter always talks about the fun times she has. Her learning and development

have been commendable, we thank all the staff for their care and support in her development. A special thank you to two staff members in particular who our daughter always talks about.

Reply from Gabriella Rourke, Training and Office Administrator at Puffins in the City

Thank you for providing us with this feedback! We look forward to creating lots more memories with your daughter and you as a family!

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Review of
Puffins in the City
from Giulia M (Mother of Child) published on 1 August 2024

Submitted via Website • Report

Overall Experience

I'm happy with the nursery, staff, premises and activities. The staff are caring and willing to listen to our needs, and the children are involved in exciting activities, indoors and outdoors, daily. My child is always happy at the end of the day!

Reply from Gabriella Rourke, Training and Office Administrator at Puffins in the City

Thank you for taking the time to write this feedback for us. We are very happy to be able to provide this level of care for your child!

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Review of
Puffins in the City
from L H (Mother of Child) published on 25 June 2024

Submitted via Website • Report

Overall Experience

Puffins in the City is fantastic. Both of my children have attended the nursery and we have been incredibly lucky with the lovely staff and experiences they offer. The setting works really well for transitioning from each room. We’re very lucky to have found this nursery!

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Review of
Puffins in the City
from Kay W (Grandmother of Child) published on 16 May 2024

Submitted via Website • Report

Overall Experience

I'm so pleased with my granddaughter settling in so well over the last month, she is really thriving from her time in nursery.
The staff are all so kind and caring. They always go above and beyond with my granddaughter.
I'm always kept up to date with information. It's truly a very positive experience

for us all knowing my granddaughter is very happy at Puffins, Southernhay.

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Review of
Puffins at Manston Terrace
from Abi B (Mother of Child) published on 16 May 2024

Submitted via Website • Report

Overall Experience

My children have been attending Puffins at Manston Terrace for 2 months now and they love it! The staff have developed a great relationship with them and they really care about each child. They have been very helpful and supportive in getting my children settled and they do loads of fun, messy activities

with them that we can't do at home! They have a lovely outside space where they spend a lot of time. The staff are great at making sure they wear weather-appropriate clothes and suncream when needed too. The app they use is also very reassuring, they post photos throughout the day of what the children have been doing, what they've eaten, when they've slept etc. Thank you all for doing such a wonderful job!

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Review of
Puffins at Manston Terrace
from R P (Father of Child) published on 13 May 2024

Submitted via Website • Report

Overall Experience

The staff are lovely, good communication and the place is great for a baby to play, explore and grow in. Daily updates over the app have been really nice. The team have included activities, food, nappies and sleep times. The team have also been flexible when our schedule has changed. Generally a really

lovely experience.

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Day Nurseries Owned by Puffins of Exeter Ltd

Puffins of Exeter Ltd Locations (5)

Puffins of Exeter Ltd Reviews (262)

Puffins at Sowton

Puffins at Sowton

Puffins at Sowton

Puffins at Clystheath

Puffins at Manston Terrace

Puffins in the City

Puffins in the City

Puffins in the City

Puffins at Manston Terrace

Puffins at Manston Terrace

Puffins at Sowton

Puffins at Clystheath

Puffins in the City

Puffins in the City

Puffins in the City

Puffins in the City

Puffins in the City

Puffins in the City

Puffins at Manston Terrace

Puffins at Manston Terrace

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