Tops Day Nurseries in Isle of Wight | 1 Day Nursery

Review of
Tops Day Nurseries: Newport Nursery
from K H (Mother of Child) published on 26 June 2024

Submitted via Website • Report

Overall Experience

Our son attended Tops Newport from 2019 - 2023 and we all loved it. Unfortunately our experience with our daughter was very different. We made several complaints about the standard of care our daughter received and ultimately we decided to remove her from the setting. Staff turnover is very high and

our daughter was distressed every time she went in.

Reply from Funke Olotu, Marketing at Tops Day Nurseries: Newport Nursery

Thank you for taking the time to share your concerns with us. We are sorry to hear that you are not satisfied with the feedback provided following our recent investigation into the issues you raised. Please be assured that your concerns were thoroughly investigated. Our priority is to ensure the highest standards of care and communication, and we take all feedback seriously as part of our commitment to continuous improvement. If you have any further questions or would like to discuss this matter in more detail, please do not hesitate to contact us directly.

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Review of
Tops Day Nurseries: Newport Nursery
from Rebecca D (Mother of Child) published on 26 March 2024

Submitted via Website • Report

Overall Experience

The staff are wonderful and provide a fantastic, caring, fun nursery for the children.
They take them out on trips, prepare exciting activities for them to do and just ensure it’s a place that the children love to be. All staff know all the children’s names and go the extra mile to make them feel special.

I have had children at this nursery for the last six years and couldn’t recommend it more highly.

Reply from Funke Olotu, Marketing at Tops Day Nurseries: Newport Nursery

Thank you for your review! We're delighted to hear that you've had such positive experiences with our nursery over the past six years. Our dedicated staff members strive to create a nurturing and engaging environment where children can thrive. From exciting activities to fun-filled trips, we aim to make every day memorable for your little ones. Knowing each child by name and making them feel special is at the heart of what we do. We appreciate your recommendation and look forward to continuing to provide exceptional care for your family.

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Review of
Tops Day Nurseries: Newport Nursery
from Kelly R (Mother of Child) published on 21 March 2024

Submitted via Website • Report

Overall Experience

The staff are amazing at the nursery. My son absolutely loves coming in each day and some days don't even want to come home with me (I'm not offended). The thought and preparation they put into activities and learning is great and I love how they incorporate the children's ideas and likes.
The support

I have received has been amazing and I can't thank the nursery enough for everything they do and all the help I have received with my child. He has been there since he was 6 months old and is now 4.
The food variety is great, my son is great with food because of it. His favourite day is when he has Forest School.

Reply from Funke Olotu, Marketing at Tops Day Nurseries: Newport Nursery

Thank you so much for your wonderful review! We're delighted to hear that your son enjoys coming to our nursery every day and that he feels so at home with us. We truly cherish the opportunity to nurture and support him as he grows and learns. It's fantastic to know that he loves our activities and learning experiences, and we always strive to incorporate the children's ideas and interests into our programs. We're thrilled that you've found our support helpful and we're grateful for your kind words. We're committed to providing a diverse and nutritious menu, and we're thrilled to hear that your son enjoys the variety of food we offer. Forest School is indeed a special day, and we're delighted that it's a highlight for him. Thank you again for your lovely feedback and for entrusting us with your son's care and education!

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Review of
Tops Day Nurseries: Newport Nursery
from H W (Mother of Child) published on 7 March 2024

Submitted via Website • Report

Overall Experience

We love Tops Nursery, and my daughter has absolutely loved it since she started in one of the smaller rooms, I was a little apprehensive due to her health needs, but the staff have been amazing and great at communicating with me. The transfer to another room was smooth with no hiccups and my daughter

has been nothing but happy and thoroughly enjoys coming into the nursery, the added bonus of forest school has been amazing. The activities and toys on offer keep her entertained and busy all day and she comes home chatting about her day. The food they offer is brilliant and such a wide range! Would 100% recommend this nursery.

Reply from Funke Olotu, Marketing at Tops Day Nurseries: Newport Nursery

! We are delighted to hear that your daughter has thrived in our care and that you have had such positive experience with our staff and facilities.
Ensuring the well-being of every child is our top priority, and we are pleased that our team has been attentive to your daughter's health needs and has maintained excellent communication with you throughout her time with us.
We're thrilled that the transition to a new room was seamless and that your daughter continues to be happy and engaged in her learning experiences. Our forest school program is indeed a special addition, and we're thrilled to hear that it has been such a positive experience for her.

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Review of
Tops Day Nurseries: Newport Nursery
from Ollie S (Father of Child) published on 7 March 2024

Submitted via Website • Report

Overall Experience

My son is in preschool and I couldn't be happier with how well he has settled in. His key person has really taken the time to get to know him which has made it so much easier dropping him off. He is quite a fussy eater so I was worried about how he would do with meals but he has surprised me and is

trying different foods. He absolutely loves being outside so they go out in all weathers is amazing. I couldn't recommend this nursery enough! Thank you Tops Newport!

Reply from Funke Olotu, Marketing at Tops Day Nurseries: Newport Nursery

It's wonderful to know that his key person has made such a positive impact by taking the time to build a strong relationship with him. We understand how important it is for parents to feel confident when dropping off their children, and we're thrilled that this has been your experience.
We're also pleased to hear that your son is embracing new experiences, including trying different foods despite being a fussy eater. Our dedicated team strives to create a nurturing environment where children feel encouraged to explore and grow, both emotionally and physically.
We're proud of our outdoor learning approach and believe that spending time outside, regardless of the weather, provides invaluable opportunities for children to connect with nature and enhance their learning experiences.
Thank you for your trust in Tops Newport. We're honored to be a part of your son's early education journey and look forward to continuing to support his development.

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Review of
Tops Day Nurseries: Newport Nursery
from Gem A (Mother of Child) published on 22 February 2024

Submitted via Website • Report

Overall Experience

The staff at Tops are very kind and knowledgeable. Staff take time to care for your child and always put the needs of your child first. The setting is bright and welcoming, the care is delivered in a way that encourages your child to build independence. I would recommend Tops Days Nurseries to friends

and family. Communication with management and administration staff is good, all queries are answered in a timely manner. Emails are sent to keep parents informed of changes or upcoming events. The nursery use an online system to log the care your child has received that day and what and how much they have eaten. The online system is also used to share achievements and activities with parents, it's lovely to receive a photo of my child during the day, enjoying themselves, this gives me reassurance while I'm at work that my child is safe and happy.

Reply from Funke Olotu, Marketing at Tops Day Nurseries: Newport Nursery

Thank you so much for your heartwarming review! We are thrilled to hear about your positive experience with Tops.
Our dedicated staff members take pride in providing a nurturing and knowledgeable environment for all children. It's wonderful to hear that you feel your child's needs are always put first and that our setting promotes independence.
We greatly appreciate your recommendation to friends and family. Building trust with our parents is of utmost importance to us, and we are delighted that you have found our communication and administration staff to be responsive and helpful.
We understand the importance of keeping parents informed, which is why we utilize our online system to provide real-time updates on your child's care, meals, achievements, and activities. It brings us immense joy to know that receiving these updates and photos throughout the day brings you reassurance and peace of mind while you are at work.

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Review of
Tops Day Nurseries: Newport Nursery
from I V (Mother of Child) published on 24 March 2023

Submitted via Website • Report

Overall Experience

I don't have enough stars to give them. Tops Day Nurseries is the best choice I ever made for my little girl! She attends nursery three days per week and when she is not attending she cries because she wants to go to school she says. When I come to pick her up she gets grumpy because she wants to stay

more. She loves being there. Thank you so so much for all the hard work all the staff are doing and to the parents who don't know if to bring their kids to Tops Day Nurseries all I can say is: bringing on, you're not going to regret it!

Reply from Lauren Ballard, Marketing Assistant at Tops Day Nurseries: Newport Nursery

Thank you for your positive review, we really appreciate it!

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Review of
Tops Day Nurseries: Newport Nursery
from Joanne S (Mother of Child) published on 20 March 2023

Submitted via Website • Report

Overall Experience

A lovely setting with friendly, approachable staff. I have every confidence that my child is being treated well and that nursery is enhancing his learning. Forest school sessions are an added bonus to the curriculum.

Reply from Lauren Ballard, Marketing Assistant at Tops Day Nurseries: Newport Nursery

Thank you very much for your positive review, we really appreciate it!

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Review of
Tops Day Nurseries: Newport Nursery
from Eve C (Mother of Child) published on 26 April 2022

Submitted via Website • Report

Overall Experience

I just can't fault them. No matter what happens I've never felt safer and my toddler is never happier. She actually cried because she couldn't go to nursery when she was unwell. She loves all the staff and always wants to tell me about the new and interesting things that she's done that day. From first

steps to first words, they have been there to encourage and care for her. All through the pandemic when I was working long hours, they made me feel safe and happy and not like a rubbish parent, which as a single mum who sometimes does feel a bit rubbish means a whole lot. They've helped me with everything, even potty training, which I just had no clue about, they were able to support both of us. I love Tops Newport Nursery, they simply are the best!

Reply from Ellen Wentworth, Marketing Assistant at Tops Day Nurseries: Newport Nursery

Thank you for your wonderful review. We really appreciate your feedback and are so pleased to hear you are happy with our Education and Care and the support we provide you and your family.

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Review of
Tops Day Nurseries: Newport Nursery
from Shantay L (Mother of Child) published on 26 April 2022

Submitted via Website • Report

Overall Experience

My child has attended Tops Newport Nursery since October 2020. I’ve never seen him so happy to get up and go to nursery in the mornings and is always so happy when he comes home. The staff are amazing. They always go above and beyond for my little boy and everyone else. Thank you Tops.

Reply from Ellen Wentworth, Marketing Assistant at Tops Day Nurseries: Newport Nursery

Thank you for your wonderful review. We really appreciate your feedback and are so pleased to hear you are happy with our Education and Care.

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Review of
Tops Day Nurseries: Newport Nursery
from E R (Mother of Child) published on 26 April 2022

Submitted via Website • Report

Overall Experience

My little girl loves nursery. Their rooms are well thought out and she is always doing fun activities. They take the time to read books with her and grow her confidence. The food is amazing and we feel listened to and supported.

Reply from Ellen Wentworth, Marketing Assistant at Tops Day Nurseries: Newport Nursery

Thank you for your wonderful review. We really appreciate your feedback and are so pleased to hear you are happy with our Education and Care and the support we provide you and your family.

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Review of
Tops Day Nurseries: Newport Nursery
from Charlotte M (Mother of Child) published on 3 February 2022

Submitted via Website • Report

Overall Experience

Our daughter absolutely loves going to the nursery every day! All the staff members we've come across are amazing and make sure our daughter is cared for to a high standard every day. We wouldn't dream of sending her anywhere else.

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Review of
Tops Day Nurseries: Newport Nursery
from Sophie T (Mother of Child) published on 20 October 2021

Submitted via Website • Report

Overall Experience

My daughter has attended Tops since September 2020. There isn't a single negative thing that I can report and would highly recommend to anyone looking for childcare. We chose Tops because my nephew thrived there but also because of their flexible booking system. If I had known just how amazing they

would be for my daughter then I would have chosen them regardless of those things. Nothing is ever too much trouble and every member of staff that we have come across has been caring and nurturing. My daughter has a speech delay and from the very first discussion around this, the SENCO and my daughter's key workers have put in place everything possible to support her and make sure that she (and us as parents) are supported. We are very lucky that Tops is our childcare setting and look forward to the next 2 years our daughter gets to spend there. Thank you for everything!

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Review of
Tops Day Nurseries: Newport Nursery
from Janina R (Mother of Child) published on 20 October 2021

Submitted via Website • Report

Overall Experience

My daughter has only been going to Tops Nursery for a couple of weeks but I have been extremely happy with the level of care and service provided so far. I was really anxious in leaving her at first, as she’s only 9 months old, but the staff have been really friendly and reassuring. The updates on the

app have really helped put my mind at ease. Even though my daughter cannot yet talk, I know she enjoys nursery as she is always happy when welcomed by the usual friendly faces and also comes home very happy after every session. The organisation of resources is also a bonus as it means I don’t have to prepare her with a bag of baby bits and food every day she attends. I feel confident that she’s in very good hands and I would highly recommend Tops to other parents.

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Review of
Tops Day Nurseries: Newport Nursery
from Samantha P (Mother of Child) published on 20 October 2021

Submitted via Website • Report

Overall Experience

Such a lovely nursery! We are so happy we listened to all the positive reviews and enrolled our daughter this September. The staff are all very friendly and welcoming and there are lots of activities indoor and outdoor for the little ones to do which I hear all about at the end of the day! Our daughter

suffers with food allergies and Tops have been amazing with accommodating her needs, we feel she is very safe with them which is top on the list on our priorities. She has a wonderful time while also learning new skills, which we love being sent photos of while she's there. Although she has only been attending a short time I know we have made the right choice and we're excited for her to progress with Tops over the next couple of years.

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Review of
Tops Day Nurseries: Newport Nursery
from Kwaku B (Father of Child) published on 22 June 2021

Submitted via Website • Report

Overall Experience

My child always looks forward to going to nursery. He looks forward to meeting his friends and staff and he speaks fondly of the staff, in particular. I have not had any unpleasant experience with the nursery since he joined over 2 years ago

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Review of
Tops Day Nurseries: Newport Nursery
from Jo H (Mother of Child) published on 11 June 2021

Submitted via Website • Report

Overall Experience

This is my daughter’s second time at Tops and already she is thriving. My daughter had been attending another nursery twice a week from 6 months old and is now 2 and a half. Both times at Tops she has stayed dry all day 8-5:15 but was holding it at her other nursery so much that she was soaking her

shoes and wetting up to 4 times even though at home she could hold her wee in for up to 3 hours but still managing to use the potty and toilet without wetting. So thank you Tops for reminding my daughter to go for a wee and that she doesn’t have to hold it in till she soaks herself. Also loving that you are keeping us up to date with what the children are doing in their day. Thumbs up from me, you are doing a great job

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Review of
Tops Day Nurseries: Newport Nursery
from Tracy K (Mother of Child) published on 11 June 2021

Submitted via Website • Report

Overall Experience

My daughter has been attending Tops nursery in Newport for almost a year and a half and she absolutely loves it. She can’t wait to go and loves telling me all about what she’s been doing. They have so many activities to do that she is constantly stimulated, she loves doing the boogie mites. The staff

are all amazing and she talks about them all the time. She has come on really well with her speech, counting, knowing the alphabet and singing songs. I can’t fault Tops nursery at all, they all do a fantastic job and I would highly recommend them to anyone.

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Review of
Tops Day Nurseries: Newport Nursery
from Katie B (Grandmother of Child) published on 11 June 2021

Submitted via Website • Report

Overall Experience

It’s so hard to leave your little ones with others when you have to return to work but the Nursery staff have been wonderful to my granddaughter right from when she first started in the baby room, to retuning after the lockdown gap, to a new room in investigators, it was hard for her to settle again,

due to the break in routine but the staff have worked hard to ensure she is happy and confident in her surroundings, so now she even pretends to phone her key worker on the days she’s at home, to tell her what adventures she has been up to. All the staff are welcoming, caring and understanding. I would only recommend Tops to anyone considering nursery care for their children, as they are simply wonderful.

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Review of
Tops Day Nurseries: Newport Nursery
from Mel S (Mother of Child) published on 11 June 2021

Submitted via Website • Report

Overall Experience

A really amazing nursery that has always felt like home for my 2 children. They come home tired because of all the things they have done and the fun they have had! My youngest started there when she was one and it made going back to work just that little bit easier knowing they would care for her with

such high standards. She has grown with confidence and engaged in activities that she loves (when I asked her, she said painting was her favourite). I will be sad when the day comes for her to go to school.

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Day Nursery Owned by Tops Day Nurseries in Isle of Wight

Tops Day Nurseries Locations in Isle of Wight (1)

Tops Day Nurseries Reviews in Isle of Wight (119)

Tops Day Nurseries: Newport Nursery

Tops Day Nurseries: Newport Nursery

Tops Day Nurseries: Newport Nursery

Tops Day Nurseries: Newport Nursery

Tops Day Nurseries: Newport Nursery

Tops Day Nurseries: Newport Nursery

Tops Day Nurseries: Newport Nursery

Tops Day Nurseries: Newport Nursery

Tops Day Nurseries: Newport Nursery

Tops Day Nurseries: Newport Nursery

Tops Day Nurseries: Newport Nursery

Tops Day Nurseries: Newport Nursery

Tops Day Nurseries: Newport Nursery

Tops Day Nurseries: Newport Nursery

Tops Day Nurseries: Newport Nursery

Tops Day Nurseries: Newport Nursery

Tops Day Nurseries: Newport Nursery

Tops Day Nurseries: Newport Nursery

Tops Day Nurseries: Newport Nursery

Tops Day Nurseries: Newport Nursery

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