60 Upney Lane, Barking IG11 9LR
Grassroots Centre, Memorial Avenue, West Ham, London E15 3DB
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Reply from Leah Clarke, Owner/Manager at Barney Bears Nursery West Ham
Thank you, Lisa, for leaving us such a wonderful review! You captured what we are trying to create which is a Barney Bears community, a culture for past and present staff, families and children.
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Reply from Leah Clarke, Owner/Director at Barney Bears Nursery Barking
Thank you for taking the time to leave Barney Bears Nursery a review. It is great to hear that our staff care, we are blessed with a great team. You are quite right, having a nursery within a house does indeed have its restrictions, but equally, we can provide that home-from-home feeling which, we are pleased you witnessed. We wish you both well in your next chapter, how exciting.
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Reply from Leah Clarke, Owner/Director at Barney Bears Nursery Barking
Thank you for such a beautiful review, it warms our hearts to know that we have worked with your family for all those years. Our aim at Barney Bears is to create a culture where we all support and grow together.
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Reply from Leah Clarke, Owner/Manager at Barney Bears Nursery Barking
Thank you for taking the time to leave a beautiful review. Parent partnership is key for us to grow strong connections. We are pleased that you were made to feel welcome, this has made us smile to know we are providing you with a good service.
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Reply from Leah Clarke, Owner/Director at Barney Bears Nursery West Ham
Thank you for an amazing review. The baby room was an area that was highlighted within our recent Ofsted inspection; the Ofsted inspector commented on how the staff knew the baby's individual needs. The babies are very busy during the day, and just being in the room gives you a sense of safety, a place where the babies can freely move around and explore. I'm super excited to share your review with our team; this will give them that end-of-year boost. The staff are passionate about preparing them for the next development stages.
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Reply from Leah Clarke, Owner/Manager at Barney Bears Nursery West Ham
Thank you for taking the time to complete a wonderful review. It has been such an amazing journey watching your daughter grow and develop. I just remember her in our baby room, and now to see her in preschool just warms us all. We have developed a Barney Bears Culture, which ripples through to the children. I'm so pleased you are seeing the welcoming staff. One of our values is 'Friendly' with positive attachments, welcoming from a place of joy in a professional manner.
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Reply from Leah Clarke, Owner/Manager at Barney Bears Nursery West Ham
Thank you for taking the time to write such a wholehearted review. It gives us so much pleasure to know that you trust us with your two children and that they are thieving. We have a great leadership team that values their roles and is very passionate about every child that attends Barney Bears Nursery.
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Reply from Leah Clarke, Owner/Director at Barney Bears Nursery West Ham
Dear Yang, thank you for taking the time out of your busy day to write a wonderful review. Reading your review just brought such a big smile to my face. We have excellent leadership at the nursery, and this ripples across to the staff team; our staff do care and are very passionate about child development, and this is shining through to our parents and children. At Barney Bears, we like to say Happy Staff = Happy Children = Happy Parents. We are so pleased that he has developed great Emotional and Social skills while being at our nursery.
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Reply from Leah Clarke, Owner/Manager at Barney Bears Nursery West Ham
Dear Rachel, thank you for taking the time to write a wonderful review, which I will share with our team. We are very lucky with our location, especially being in the park. Barney Bears has always considered the opening times being 7:30 am to 6:30 pm to support our parents with their daily commutes. We are so pleased you are enjoying the app; it is a way that we can connect the nursery with the parents. We do have many new changes that we are working on in 2024, which will be shared soon. Lastly, thank you for trusting us with your child, and we cannot wait to welcome our new addition to the baby room.
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Reply from Leah Clarke, Owner/Director at Barney Bears Nursery West Ham
Dear Nina, thank you for a wonderful review. We are always looking at ways we can improve our services. I was just playing in the baby's room and was so impressed with how far she has come along in such a short space of time. Her interactions, eye contact and playing alongside me were great fun. I loved her Christmas Tracksuit; we are all getting into the Christmas festive party mode. The baby room has such a warm calming energy.
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Staff are good here generally, most do
Management is very poor here and communicating with parents is definitely not a priority for them or of any importance. Often you will speak to staff who will then converse with management on your behalf.
Definitely not worth your money as it's quite expensive and rates increasing every year, you can travel a couple of miles down the road and pay the same or a little less but you will see the difference massively.
I would strongly recommend that parents view other nurseries before considering this one.
Reply from Leah Clarke, Director at Barney Bears Nursery Barking
Since this review, the directors have appointed a new manager. The new manager and her team have made some positive changes to the nursery.
The sick policy was reviewed and no changes were made.
Staff with long nails, this will continually be monitored. Staffs nails must be short and it is clearly stated within the staff's employment handbook. Spot checks will be carried out by directors. I can ensure you that our cooks do have short nails and this was referring to floor staff.
We work very closely with our parents and the above issues were brought to our attention and was not ignored.
We hope you will see this from our recent views, visits to the nursery. If this review does concern you I urge you to call the nursery and ask to speak with the new manager whom will be more then happy to support you.
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