Day Nurseries Owned by The Wendy House Day Nursery & Pre-Schools

  • Day Nurseries Owned by The Wendy House Day Nursery & Pre-Schools

The Wendy House Day Nursery & Pre-Schools Locations (2)

 

2 Day Nurseries owned by The Wendy House Day Nursery & Pre-Schools

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The Wendy House Day Nursery Impington Ltd

Fieldstead Barn, New Road, Impington, Cambridge CB24 9PJ 

3.5 1 review
  • Type of Nursery
  • Day Nursery
  • 96 Places
The Wendy House Day Nursery Royston Ltd

East Suite, Manor Farm Business Park, Shingay Cum Wendy, Royston SG8 0HW 

  • Type of Nursery
  • Day Nursery
  • 59 Places

The Wendy House Day Nursery & Pre-Schools Reviews (1)

Reviews Posted for members of The Wendy House Day Nursery & Pre-Schools

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Review of

The Wendy House Day Nursery Impington Ltd

from S B (Mother of Child) published on 12 October 2023

Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

I chose this nursery based on the outstanding rating and recommendation from peers after having carefully considered different other providers in the area. I have now changed nursery after my child attended the nursery for more than 2 years.
Since the beginning of my child’s placement, there have
been several changes introduced: 3 days of compulsory attendance and no late drop-off or early pick-up time. This was non-negotiable. I found the nursery to be inflexible in terms of adjusting to the parent's and children's needs and different circumstances.
I witnessed a constant turnover of staff within the nursery. There has been an occasion when a member of staff raised her voice against me in front of the children. My child could have benefited from adjustment to his needs and nurtured his personal development. Having changed the setting, I witnessed how my child has flourished in a different environment

Reply from MJ, Director(s) at The Wendy House Day Nursery Impington Ltd

We are so disappointed to read this. Our Manager ensured your child was well supported to develop and flourish and is aghast at your comments. You seemed happy at the time and booked your 2nd child in with us, so this is even more perplexing.

You were made aware of our policy on drop off/collection times. Our unique setting with all our outdoor space means that children are often out in the grounds and it was difficult to accommodate an ad hoc system for you without causing disruption to the other children and their routines.

You were given 3 months’ notice of the 3 day minimum attendance with the option to continue at 2 days/week as you were already attending.

We pride ourselves on our low staff turnover, with many approaching 10 years’ service and some from the start - 20 years. We totally refute that a staff member raised their voice at you - this has never and would never be tolerated.

We are happy your child continues to flourish and wish you and your family all the very best for the future.


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The Wendy House Day Nursery & Pre-Schools in Cambridgeshire

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