Puddleducks Nurseries in London | 2 Day Nurseries

Review of
Puddleducks Nursery North Finchley
from Laura G (Mother of Child) published on 4 September 2024

Submitted via Website • Report

Overall Experience

My son has been attending this nursery since May and I am very pleased and happy.
The staff are warm and lovely and I feel reassured that my boy is in good hands.
I appreciate and value the efforts the teachers put into his care. They are knowledgeable and I value the important role they play in my

son's development and learning.
Management is attentive and on top of things providing support, reassurance and advice when appropriate which tells me what a great place this is. I wish he could have started sooner!
Staff provide appropriate feedback on collection and they are positive and reassuring and I enjoy reading about his daily routine.
I look forward to pictures of his activities.
I feel I am coming home every morning and very grateful to have found such a nurturing, cosy and lovely environment. Parents like me value your care and the work you do immensely.

Reply from Shivum Kakkad, Director at Puddleducks Nursery North Finchley

Thank you so much for your kind words, Mum. We are really happy to have you as part of the Puddleducks family and love watching your little one grow. We will continue to develop and push to provide the best start to life for the children. The staff work so hard and this is all down to their dedication. Thank you!

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Review of
Puddleducks New Southgate
from S M (Mother of Child) published on 15 July 2024

Submitted via Website • Report

Overall Experience

My daughter attended Puddleducks Nursery New Southgate for just over nine months. The staff were absolutely incredible, welcoming, and friendly. Every morning, my daughter, with a smile on her face, was looking forward to going to nursery as she formed a very strong bond with all the staff. The staff

worked very hard to make the most of all learning opportunities. The nursery provided regular feedback and development updates. Overall, it was a very positive and pleasant experience for me and my daughter, and will honestly recommend the place. There is a very special and dedicated person who takes her job very seriously and shares her love and passion towards kids with all the members of the staff. Without a doubt, I felt confident to leave my baby under her watch.

Reply from Shivum Kakkad, Director at Puddleducks New Southgate

Thank you for much for your kind rating and words Mum! We are so happy that you are happy as a Puddleducks family member and have enjoyed your time with us so far. We continue to keep on developing and want to provide the best for the children. Thank you again!

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Review of
Puddleducks Nursery North Finchley
from A K (Mother of Child) published on 29 May 2024

Submitted via Website • Report

Overall Experience

My baby started here as soon as she turned 1, and I have to say even in the lead up to her start date there was so much support from the staff which made the transition seamless.
In just the couple of months she has been here already I can really see the progress of development and how much she loves

it there. She is so happy which makes us so content as we know she is in the best care.
Also, this was the only nursery in the area that was understanding of my work situation, and the manager made every effort to be so accommodating to work around it which I’m also so grateful for.
If you are looking for a home-from-home for your child as well as exceptional care and feeling like a true family, then look no further, Puddleducks North Finchley is exceptional and I would 100% recommend it.

Reply from Shivum Kakkad, Director at Puddleducks Nursery North Finchley

Thank you so much for your kind and constructive words. We continue to develop and learn where we can make things better and better, and we are grateful to have you as part of the Puddleducks family. Thank you again and we look forward to the rest of our journey together.

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Review of
Puddleducks Nursery North Finchley
from Sarah J (Mother of Child) published on 10 October 2023

Submitted via Website • Report

Overall Experience

Lovely nursery and very friendly, helpful staff.
My older son came here and loved it so now his little brother has joined and is very happy there. There are lots of different activities to do and a great garden.

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Review of
Puddleducks Nursery North Finchley
from Tracey G (Grandmother of Child) published on 9 October 2023

Submitted via Website • Report

Overall Experience

My granddaughter has thrived since being at this nursery. She is learning every day and building in confidence. The staff are caring and knowledgeable and it’s a lovely atmosphere for all. Would highly recommend it.

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Review of
Puddleducks Nursery North Finchley
from A M (Aunt of Child) published on 6 October 2023

Submitted via Website • Report

Overall Experience

It’s a lovely, clean, and happy environment for children, they learn and develop so much through the activities the staff do.
My niece is happy there and has really grown since starting.
The staff are friendly and helpful and supportive and will go the extra mile if needed.

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Review of
Puddleducks Nursery North Finchley
from A G (Grandmother of Child) published on 6 October 2023

Submitted via Website • Report

Overall Experience

My granddaughter goes to this nursery and she absolutely loves it.
We can really see the development in her. She has improved on her speech and chatting which can be hard when you are the only child!
It’s a great nursery with friendly staff.
It’s great and safe and clean.
I do recommend!

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Review of
Puddleducks Nursery North Finchley
from X C (Mother of Child) published on 5 October 2023

Submitted via Website • Report

Overall Experience

My daughter spent 2 years at Puddleducks and was very happy every time she went to spend time with her friends and teachers. Her favorite thing was the activities that were different every time, creative and educative also involved the kids doing everyday things like helping to cook cookies which she

really enjoyed.
The teachers care about the children and have a very special relationship with each of them.
The team was very understanding about various issues that arose and provided feasible solutions

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Review of
Puddleducks Nursery North Finchley
from Misjona K (Mother of Child) published on 26 September 2023

Submitted via Website • Report

Overall Experience

I'm very happy with this nursery. The staff offer a friendly, caring approach to looking after my daughter. It is so important for us as parents to have our children safe and happy during the day when they are away from us. Highly recommend.

Reply from Shivum Kakkad, Director at Puddleducks Nursery North Finchley

Thank you so much for your kind and honest review mum, it has been a real pleasure having you part of the Puddleducks family. We really appreciate all the comments and work hard to be the best place for children to start their lives. Thank you!

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Review of
Puddleducks Nursery North Finchley
from G H (Mother of Child) published on 18 September 2023

Submitted via Website • Report

Overall Experience

Puddleducks is the best nursery in north Finchley. The staff are very kind with the kids. My son has lots of memories with his teachers and his friends. I'm happy that my son was in this nursery.

Reply from Shivum Kakkad, Director at Puddleducks Nursery North Finchley

Thank you so much for your kind words, we really appreciate all the support and love it when the whole family is happy with Puddleducks. We wish you all the best and can't wait to see how the little one does in life - we will miss you!

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Review of
Puddleducks Nursery North Finchley
from P S (Mother of Child) published on 23 March 2023

Submitted via Postal Card • Report

Overall Experience

My daughter loves the nursery and she is always so happy to go. The staff are very attentive and listen to all feedback but additionally also suggest activities to do even outside of the nursery. The learning from the nursery has been fantastic each day and my daughter comes back learning something

new.

Reply from Shivum Kakkad, Director at Puddleducks Nursery North Finchley

Thank you so much for your kind words, we are so happy to have you as part of the Puddleducks family. We are always looking for ways to improve and provide the best place for children to start their lives. Thank you.

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Review of
Puddleducks Nursery North Finchley
from Agnieszka P (Mother of Child) published on 9 February 2023

Submitted via Website • Report

Overall Experience

My son has been attending the nursery for just over a year he has gained so much confidence and is a very happy little boy. His social skills have improved immensely, he has made so many friends and he absolutely loves the staff who are always so pleasant and very much approachable in every way.
I

would highly recommend this nursery as a lovely place for your child to thrive and be very happy, you know your child will be safe and happy until you go to pick them up.
The staff always tell you what sort of day my son has had and I always welcome the positive feedback.
A very pleasant nursery and my little boy is very eager to go nursery, it's very much a big part of his daily routine, he is very much a happy little boy who loves all the staff and I'm so glad he attends such a happy environment always so much to do.
Would recommend this nursery to other Mums because I leave there with positive feedback regards my little boy and he just can't wait for the next day to start his time.

Reply from Shivum Kakkad, Director at Puddleducks Nursery North Finchley

Hi Mum, thank you so much for your kind review, we are always pushing to be the best place for children to start life and it's just so great to hear when it's working! Really appreciate you being part of the Puddleducks family and we will continue to push to be the best place for the kids to start life.

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Review of
Puddleducks Nursery North Finchley
from G A (Mother of Child) published on 9 January 2023

Submitted via Postal Card • Report

Overall Experience

The staff and the management are such loving and caring people. My son had problems settling in for some time. This is his second nursery, but they were so patient. They let me stay in the nursery at the beginning till he settled.
Generally, really happy and satisfied with them. Highly recommend.

Reply from Hoshni Nagrecha, Director at Puddleducks Nursery North Finchley

Thank you so much for taking the time to write a wonderful review. We strive in providing a home-from-home environment where the children and parents feel safe and happy.
So grateful for reviews like this. Thank you so much.

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Review of
Puddleducks Nursery North Finchley
from Cristina D (Mother of Child) published on 9 August 2022

Submitted via Website • Report

Overall Experience

Thank you to all the staff that looked after my son! He enjoyed and loved his sessions and now is ready for school. We had a lovely and emotional time today on the graduation party. All organised well and with attention! Big thank you.

Reply from Shivum Kakkad, Director at Puddleducks Nursery North Finchley

Thank you so much for your review. We have loved having you and your little one as part of the Puddleducks family and emotional to see you go! But we wish you all the best and your little one the best start to life in school.

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Review of
Puddleducks Nursery North Finchley
from C C (Mother of Child) published on 26 May 2022

Submitted via Website • Report

Overall Experience

My son started here at 6 months old. He has formed great bond with the staff and we love getting his weekly observations! Staff accommodate to his needs. They have helped me wean him onto solids and have helped him gain confidence! Thank you for all you do.

Reply from Shivum Kakkad, Director at Puddleducks Nursery North Finchley

Hi Mum, thank you so much for your kind review and lovely words. We love having you part of the Puddleducks family and will continue to work hard to give the children a great place to learn, develop and excel.

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Review of
Puddleducks Nursery North Finchley
from S A (Mother of Child) published on 28 April 2022

Submitted via Website • Report

Overall Experience

My daughter absolutely loves going to nursery, the staff are always so welcoming and very helpful. The tapestry photos shows such amazing activity that she does while there and every day she comes home telling me the things she’s done that day.

Reply from Shivum Kakkad, Director at Puddleducks Nursery North Finchley

Thank you so much for your kind and honest review mum! We work hard to provide a great service to you and your family, and we love have you part of the Puddleducks family. We know there is much to keep on developing and hope to be able to continue to give children a great place to start their young lives. Thank you.

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Review of
Puddleducks Nursery North Finchley
from Aarthi N (Mother of Child) published on 20 April 2022

Submitted via Website • Report

Overall Experience

When I first put my daughter at the daycare at the age of 10 months. It started well with the original staff taking good care of my child. After the takeover of the new managers in November of 2021, the care has been going downhill. She was often sent with dirty diapers, no communication on what she

did or ate at the daycare, and no constant carer at all. Even though there are good directors and a few good staff, the communication was really poor from the current manager. We as parents were told that an assigned carer was sick and hence could not take care, but no alternative arrangements were made. None of the above was communicated. What started as a good experience, turned out to be bad, and never recommend it again.

Reply from Shivum Kakkad, Director at Puddleducks Nursery North Finchley

Thank you for your review mum. It is noted that your negative review comes after several warnings around your tardiness, leaving your child in our care longer than the session and therefore impacting our ability to run an effective service for others. Whilst we want to do everything to make sure our families get all the support they need, understanding and respect for the hours and staff are required - we do not tolerate abusive behaviour towards our staff. We hope you find childcare and are happy wherever you go. Thanks

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Review of
Puddleducks Nursery North Finchley
from P L (Father of Child) published on 19 April 2022

Submitted via Website • Report

Overall Experience

The reason is the abrupt discontinuation of my daughter's attendance and others. I wish to address this issue from the management team's lack of adaptability and understanding of problem solutions related to the inability of a slightly earlier start time of 7.30 am. Which by the details in your web

site is at cost of £5.00, though I was informed by management that it would be an additional £20.00 which by all accounts is not only false advertising on your behalf but shows a lack of a good faith to provide the service outlined. No solutions were forthcoming from the management team despite repeated attempts on my behalf to engage the management, all of which left me with little option other than removing my daughter.
On top of all of this, they sent me an extra invoice which wasn't due to my given notice, trying to get an advantage from me. I strongly believe that this management team should be more attentive to customers' needs. Very disappointed.

Reply from Shivum Kakkad, Director at Puddleducks Nursery North Finchley

We are so sorry for your negative experience at Puddleducks. Early Years has been facing a staffing crisis already and the pandemic has made it even harder, this coupled with a lack of demand for our 7.30 am start meant we had to make the decision to reduce our service to core hours. We do understand this is disappointing but we were hoping early communication and a notice period would help with understanding. We did hope you would find an alternative as we could not continue to provide the service, we want to do everything we can for our customers but also have our staff's wellbeing at heart. We wish you all the best.

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Review of
Puddleducks Nursery North Finchley
from Ravi S (Father of Child) published on 13 April 2022

Submitted via Website • Report

Overall Experience

The quality of management has declined drastically once the new managers have taken over. They don’t respect parents and their difficulties, they are very argumentative and just want to prove they know everything. They say policies for everything and there have been numerous occasions where they have

not adhered to them. They don’t even have a proper escalation process. After sending my daughter to this nursery for a long time I would not recommend it anymore after the new nursing managers have taken over. I hope directors take notice and act on it. After showing their mistakes they sent my daughter with dirty nappies and a soiled dress. I don’t feel safe to send my daughter anymore. I should say there are a couple of staff who are good as well but overall, not a very safe place.

Reply from Hoshni Nagrecha, Director at Puddleducks Nursery North Finchley

Thank you for your review and further to your conversation with the managers, it was explained that the reason we were guiding you to our policies was because they are in place to ensure safeguarding is met. You have continuously been late to pick up your child on numerous occasions with various reasons such as a driving lesson. This is not fair on the other parents who pick up and drop off their child on time.
We always change the children after lunch and would never leave a child in a soiled nappy.
Our complaints procedure was told to you.
You also mentioned that you are not provided with in-depth feedback. Unfortunately, as you were late on a number of occasions, you would be told the necessary information.
We wish her all the best wherever she may go.

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Review of
Puddleducks Nursery North Finchley
from Xhuljana K (Mother of Child) published on 24 January 2022

Submitted via Website • Report

Overall Experience

My daughter has been attending this nursery for nine months. I’m very disappointed how they leave the children with my child with a dirty face and wet clothes. I will never recommend this nursery to parents. The staff are not helpful and very rude.

Reply from Shivum Kakkad, Director at Puddleducks Nursery North Finchley

Hi there Mum, we are so sorry to hear of your negative experience, we take all feedback very seriously. We work really hard to give the children the best place to start their lives and will do everything we can to make sure we can be better. We are sorry that you weren't happy to be paying for childcare on bank holidays, we understand it can be difficult but many nurseries have the same policy. Once again, we are sorry to have not met your expectations, we wish you all the best.

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Day Nurseries Owned by Puddleducks Nurseries in London

Puddleducks Nurseries Locations in London (2)

Puddleducks Nurseries Reviews in London (33)

Puddleducks Nursery North Finchley

Puddleducks New Southgate

Puddleducks Nursery North Finchley

Puddleducks Nursery North Finchley

Puddleducks Nursery North Finchley

Puddleducks Nursery North Finchley

Puddleducks Nursery North Finchley

Puddleducks Nursery North Finchley

Puddleducks Nursery North Finchley

Puddleducks Nursery North Finchley

Puddleducks Nursery North Finchley

Puddleducks Nursery North Finchley

Puddleducks Nursery North Finchley

Puddleducks Nursery North Finchley

Puddleducks Nursery North Finchley

Puddleducks Nursery North Finchley

Puddleducks Nursery North Finchley

Puddleducks Nursery North Finchley

Puddleducks Nursery North Finchley

Puddleducks Nursery North Finchley

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