Day Nurseries Owned by Appletree Nursery Group Ltd

  • Day Nurseries Owned by Appletree Nursery Group Ltd

Appletree Nursery Group Ltd Locations (3)

 

3 Day Nurseries owned by Appletree Nursery Group Ltd

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Appletree Nursery - Llanishen

Llanishen Fach Primary School, Heol Uchaf, Rhiwbina, Cardiff CF14 6SS 

  • Type of Nursery
  • Day Nursery
  • 26 Places
Appletree Nursery - Swansea

Norwegian Church, Swansea SA1 8QY 

  • Type of Nursery
  • Day Nursery
  • 42 Places
Wales 1 Day Nursery

Building 103, Wales 1 Business Park, Newport Road, Magor, Caldicot NP26 3DG 

6.9 3 reviews
  • Type of Nursery
  • Day Nursery
  • 74 Places

Appletree Nursery Group Ltd Reviews (3)

Reviews Posted for members of Appletree Nursery Group Ltd

Overall Experience

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Review of

Wales 1 Day Nursery

from Anna F (Mother of Child) published on 12 July 2024

Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

My daughter suffered two very severe nappy rashes and after the second rash she recovered for a week. As a mom of two, it was easy for me to judge that my daughter must have been with a dirty nappy for hours. Food Hygiene Rating - 4. My daughter had a rash on her face after the first few days. There
was a slight improvement for the weekend when she stayed at home, but with the new week and the stay in the nursery, the rash on her face intensified. The well-being and health of children is paramount. Please keep your little once away from this nursery and manager. In the last day, I picked my daughter with a fever - 39.4C, no one even contacted me and she was suffering for hours without a medicine or medical help.

Reply from Vicki Buttle, Director at Wales 1 Day Nursery

I understand you were initially unhappy about our notice period. This led on to your refusal to provide the correct notice to reduce days, giving the reason about being unhappy with the care provided. We tried very hard to discuss this issue with you so that we could agree on an action plan specific for your child. You refused to have a face-to-face discussion about the issue when the manager suggested it, and became rude and offensive at any suggestions made. After reading messages sent via our communication app and receiving other allegations about your behaviour, I had no choice but to send you our Conflict Resolution with Parents and Aggressive Behaviour Policy. I also sent you our complaints procedure and offered you the chance to discuss the issues with me directly. You didn't do this and became abusive to me also. Your complaint to CIW about this matter was investigated and they took no further action, and no recommendations were made. Vicki Buttle - Director


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Review of

Wales 1 Day Nursery

from R W (Mother of Child) published on 15 July 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter loves going to nursery and I’m really happy with the level of care she receives there! I particularly love getting photos on the app of what she gets up to in the day.
The activities they do are great and she’s really developed and learned so much since starting.

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Review of

Wales 1 Day Nursery

from E H (Mother of Child) published on 10 July 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely, friendly nursery.
Staff are caring and enthusiastic, making the childcare experience a much easier transition for our little one.
Great facilities, clean bright environment with plenty of fun learning opportunities.
Beautiful outdoor space

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Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Appletree Nursery Group Ltd

News (0) & Events (0)

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Appletree Nursery Group Ltd in Cardiff Appletree Nursery Group Ltd in Monmouthshire Appletree Nursery Group Ltd in Swansea

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