Monarchs Childcare Ltd | 4 Day Nurseries

Review of
Stepping Stones Day Nursery
from L J (Mother of Child) published on 27 February 2025

Submitted via Website • Report

Overall Experience

My son has attended Stepping Stones Day Nursery since September 2024. I've found the management and staff to be warm, friendly and caring. My son has settled in well and it's lovely to hear about his day and all the activities he's been up to which there are lots, both indoors and outdoors.
Communication

with parents is great both in person and via the app/emails. I receive daily updates with photos on my child's day which is both reassuring and I can see his learning/development.
Meals are included providing a varied menu.
Overall, I'm pleased my son is in such a wonderful setting and I couldn't ask for more. The management and staff are outstanding.

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Review of
Stepping Stones Day Nursery
from P S (Father of Child) published on 10 February 2025

Submitted via Website • Report

Overall Experience

As a family, we could not be happier with Stepping Stones. There is a clear love and care shown for my son and he has blossomed through the attention he gets from a staff team and small group numbers. The site is small but there are a lot of opportunities and the communication with parents is superb.

The highlight, for me, is the chance to see regular photo updates of my son's day and a clear understanding of how he spends his time at the nursery.

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Review of
Stepping Stones Day Nursery
from Isobel S (Mother of Child) published on 15 November 2024

Submitted via Website • Report

Overall Experience

Stepping Stones is a great environment for children. The staff are friendly, the place is clean and well-kept. My child comes home each day learning new skills. You are always well informed about your child's day from what they ate to what activities they have been doing. Cannot recommend this nursery

enough.

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Review of
Stepping Stones Day Nursery
from L M (Mother of Child) published on 14 November 2024

Submitted via Website • Report

Overall Experience

My child has been attending since September and was only 11 months old. I have gone back to work which was daunting. But the manager was really reassuring and made me feel comfortable about leaving her. I can't thank the nursery enough my child has always been happy at drop and collect the staff are

great and she has made such progress in her development already. The staff are amazing always happy approachable and I really recommend this nursery.

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Review of
Stepping Stones Day Nursery
from K J (Mother of Child) published on 13 November 2024

Submitted via Website • Report

Overall Experience

I am so pleased that I chose the right nursery for my daughter. The staff are friendly and loving towards the children. I was nervous sending my daughter to nursery before she started at Stepping Stones but the app they use is brilliant and provides a lot of reassurance.

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Review of
Monarchs Childcare
from R A (Mother of Child) published on 3 October 2024

Submitted via Website • Report

Overall Experience

Amazing Experience with manager.
My daughter attended Monarchs for the last academic year and I just wanted to really celebrate your staff. All were exceptional, but the manager was extremely crucial in me having peace of mind.
I had previously placed my daughter in what was also really good childcare,

however, they were discriminatory when it came to her health needs. My daughter has sickle cell and during the minus 1 winter last year, I was told 'All children go out in all weathers'.
This alongside slightly bullying managers left me quite shaken up and afraid for my daughter's wellbeing, yet from the word go, the manager was hands down supportive. She was knowledgeable in sickle cell management and listened to my needs and expectations for my daughter.
Her warm and welcoming ambience and just her down-to-earth nature makes everyone feel more at ease.
My daughter is now in reception and she left Monarchs Childcare with more confidence and more knowledge than I realised! Thank you!

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Review of
Monarchs Childcare
from H M (Mother of Child) published on 2 August 2024

Submitted via Website • Report

Overall Experience

My little one has been at Monarchs now for 2 months and has settled so well, a lot faster than I thought she would (she was 9 months when starting) all the staff are so kind and caring towards her and have made my daughter's transition to nursery so smooth and easy which has made my transition back

to work a lot calmer than I had anticipated. The management are amazing and are so supportive, no questions are ever an issue and they respond so quickly, my daughter loves coming to Monarchs and she has already learned so much from crawling to learning how to pull herself up, the setting is well laid out and the activities they set out are amazing (even I would want to play with them) definitely the best setting for us.

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Review of
Monarchs Childcare
from K K (Mother of Child) published on 2 August 2024

Submitted via Website • Report

Overall Experience

Both my daughter and son attend Monarchs Childcare. My son is a SEN child who requires additional support and staff at Monarchs have been amazing with him. Monarchs is his happy place and I feel at ease when I leave both my children here especially my boy. The staff here always go above and beyond and

my kids would rather be at Monarchs then at home during the half term. They have definitely made a difference with my son in terms of support and learning. We have been attending Monarchs for nearly 10 years and would not go anywhere else. The standard of care is brilliant and exceptional.

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Review of
Stepping Stones Day Nursery
from J B (Mother of Child) published on 26 June 2024

Submitted via Website • Report

Overall Experience

We as parents cannot recommend Stepping Stones enough. We have been sending our eldest here for 2 years and our youngest for 4 months. The leadership from the manager and all the other workers is fantastic. We have excellent communication through face-to-face, an app for daily updates and messages and

always happy for a chat on the phone. There is a monthly theme where the children learn different aspects and we are always told ahead of time. Lots of the activities are also child-led. Food - excellent menu. My youngest has a dairy allergy and we have had no slip-ups, lots of communication on other options sent to us so he doesn't feel left out from his friends. They play outside daily - outside has had a revamp and is looking great! They complete activities outside - anything from writing, painting or a sports day and regularly visit the local parks, feed the ducks or go to the shops to choose their snack! The care they receive is wonderful. Thank you.

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Review of
Stepping Stones Day Nursery
from N T (Mother of Child) published on 26 June 2024

Submitted via Website • Report

Overall Experience

I can't praise Stepping Stones enough. The care and support provided by every member of staff towards my daughter and my family is outstanding. My daughter loves attending Stepping Stones and doesn't even wave goodbye most mornings as she's keen to have a cuddle from staff members or play with her friends.

In addition to the outstanding care provided to my daughter, the staff are always on hand to offer guidance to parents when asked for it. The environment at Stepping Stones really is like an extended family.

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Review of
Stepping Stones Day Nursery
from A S (Mother of Child) published on 26 June 2024

Submitted via Website • Report

Overall Experience

I can't rate Stepping Stones highly enough. My little boy has been attending since he was 9 months old and absolutely loves it there. He is now 2 and in the preschool room and the staff are always friendly and caring, they often take the children out for activities and he has really flourished there.

Would really recommend it.

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Review of
Stepping Stones Day Nursery
from Jamie B (Mother of Child) published on 26 June 2024

Submitted via Website • Report

Overall Experience

As a first-time mother I was very apprehensive about enrolling my daughter into a nursery setting as she was rarely left with any adults that aren't relatives. Stepping Stones Day Nursery have always gone above and beyond to settle any reservations and anxieties I've had as a new mum.
The staff have

always had my daughter's best interests at the heart of everything they do, whilst she's in their care and even when she's at home. if ever my daughter is poorly, a member of the team usually send a message on the app to check in on her which I really appreciate as it shows they really do care about the children in their care.
The communication is absolutely amazing and no request is too big or too small. The management is very knowledgeable and has a strong team providing superb care to the children. I couldn't appreciate them more and can't thank and recommend them enough. Thank you so much to everyone at Stepping Stones for welcoming us into your family!

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Review of
Stepping Stones Day Nursery
from Elisha B (Mother of Child) published on 18 June 2024

Submitted via Website • Report

Overall Experience

My daughter has attended this nursery for just over a year and she absolutely loves it. The staff from the beginning have been fantastic - caring, welcoming and so attentive! My daughter's social and communication skills have come on so much since starting at Stepping Stones. I feel reassured leaving

her as I know she will have a fun-filled day with lots of activities and the best possible care. They also have an app which is a great way of communicating with the nursery and allowing parents to see exactly what their child has been up to throughout the day (with lots of photos which I love looking at). It also helps to keep track of developmental milestones and possible areas of improvement. Without a doubt, I would recommend this nursery - my daughter always happily runs straight in and leaves with the biggest smile on her face!

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Review of
Stepping Stones Day Nursery
from Laura C (Mother of Child) published on 17 June 2024

Submitted via Website • Report

Overall Experience

Both my sons attend Stepping Stones and have done since they were 11 months old. My eldest goes to school in September and will be gutted to leave nursery. He has seen some changes in staffing, but his key worker has remained consistent and she not only cares about him, but puts a smile on his face

every day. My youngest has been at Stepping Stones for almost a year now, and after a slow start, he now skips into nursery happily. His key worker has put in a massive amount of effort with him, supporting him with his speech and taking time helping him to nap which has been a big change for him! The staff team they have now are nurturing and caring, food is freshly cooked on site which we appreciate, and our boys are kept busy and stimulated all day long. We are lucky to have a small friendly nursery to look after them. Thank you to the manager and team.

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Review of
Stepping Stones Day Nursery
from Emma-Jane G (Mother of Child) published on 14 June 2024

Submitted via Website • Report

Overall Experience

We have two children who attend Stepping Stones, aged 3 and 2. They are both in the preschool room together and attend 3 full days a week. They both absolutely love it there and have settled in so quickly. The communication is amazing both on pick-ups and through the app. We receive daily updates of

what they have eaten, nappy changes, and all the activities they have done each day. They also take the children on outings like the local library and park! They send loads of photos every day through the app and update parents with regular newsletters! The staff are so lovely and welcoming and our children talk about them and all of their friends when they come home! Every morning they get so excited running into the nursery and are always so happy coming out and telling us all about their day! We appreciate the lovely staff so much for making great relationships with our children and taking such good care of them both. Highly recommended!

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Review of
Stepping Stones Day Nursery
from Mike C (Father of Child) published on 13 March 2024

Submitted via Website • Report

Overall Experience

Slightly apprehensive about starting our 2-year-old daughter at a new nursery as she was so settled at her previous setting and isn’t a massive fan of change, but we needn’t worry! From her first day, the manager and the team (shout out to her key worker), she has loved every minute. We get daily updates

through the app to give us peace of mind, and she always comes home with a massive smile on her face. The team keeps us updated with her learning journey using the "birth to 5 matter", which helps us track her improvement and also allows us to try new things at home with her.
If you’re looking for a reliable team that values what they do and has the children’s best interests at the centre of everything they do, stop searching!

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Review of
Stepping Stones Day Nursery
from Lauren C (Mother of Child) published on 15 February 2024

Submitted via Website • Report

Overall Experience

From the moment we called to the moment we stepped inside, the manager and her team made our daughter who is 2, my husband and I feel so very welcomed. They are a friendly, caring and professional team who really want the best for you and your family. Our daughter took to it straight away. Didn’t even

miss us. That’s how amazing they are. They give updates to ease your mind. Home-cooked meals, great learning activities and endless smiles from all the children you see under their care. Great nursery, our daughters raved about it.

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Review of
Stepping Stones Day Nursery
from Autumn G (Mother of Child) published on 15 February 2024

Submitted via Website • Report

Overall Experience

My son has been coming to Stepping Stones since August 2023. I absolutely cannot fault them. He settled in really quickly and looks forward to coming in, even asking to go in on days he doesn’t usually attend! The staff are fantastic and really do go above and beyond for both the children and their

parents/carers. The communication is amazing, you get updates of what your child has done at the end of every day, showing the activities they’ve been doing and how it links to their learning. The progress my son has made in the 6 months he’s been there is insane. I 100% recommend Stepping Stones Nursery, and a massive thank you to all the staff there for being such wonderful people.

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Review of
Stepping Stones Day Nursery
from Marcus E (Father of Child) published on 13 February 2024

Submitted via Website • Report

Overall Experience

My daughter attends two days a week and loves to go back every week, talking about the staff and the children and the activities they have done. Feedback is great and we feel really reassured when leaving our daughter there that she is cared for as an individual and supported in every way. They go on

outings and always see a range of activities in our diaries. Staff are very friendly and attentive and children always seem to be having fun.

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Review of
Stepping Stones Day Nursery
from J R (Father of Child) published on 13 February 2024

Submitted via Website • Report

Overall Experience

Our son has been at Stepping Stones since he was just under 1. We’ve seen him grow into a confident and friendly little boy, no doubt due to his time at nursery. His language and social skills have come on hugely in the last year. The staff are lovely, and because it’s a small nursery, we feel the children

get a lot of individual attention. The meals are all cooked on site and the children go on regular trips out to the library and park. He’s really enjoyed his time at Stepping Stones and it’s often very difficult to get him to leave when we pick him up in the evening!

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Day Nurseries Owned by Monarchs Childcare Ltd

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