Bright Stars Nursery Group Ltd in West Midlands | 2 Day Nurseries

Review of
The Natural Childcare Company
from B S (Mother of Child) published on 3 February 2025

Submitted via Website • Report

Overall Experience

My daughter started attending the nursery just before she turned one, beginning in the Baby room. Within a couple of days she had already settled into the room and routine, and felt very comfortable around the staff. She was happy to be dropped off at nursery and started to build relationships with

the other babies in the room very quickly. She has been in Tweenies since the summer, and continues to be really happy in this room. I feel she's well known and supported by the staff, is growing in self-confidence and is learning so much - from a language, motor skills and relationship-building perspective.

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Review of
The Natural Childcare Company
from N K (Mother of Child) published on 16 December 2024

Submitted via Postal Card • Report

Overall Experience

My children have had a great experience at the nursery, they have always had a good connection with their key person and drop-offs have been straightforward. The staff make a concerted effort to get to know each child on an individual basis and their likes and dislikes. Since attending the nursery,

my children have made great progress in their vocabulary, their confidence, their social skills and their physical abilities. Transitions from the baby toom to tweenies room and tweenies room to tots room have been smooth with plenty of adjustment time for the children to get used to the new room. Outdoor areas are fantastic.

Reply from Maria Shahid, Senior Nursery Manager at The Natural Childcare Company

Thank you for such lovely feedback. We are so pleased to hear of the experiences you and your children have had with us so far.

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Review of
The Natural Childcare Company
from E J (Mother of Child) published on 10 December 2024

Submitted via Website • Report

Overall Experience

I have a good experience with the nursery, their staff are amazing mainly the three girls in tots, but their app is not good, my son doesn't eat a lot so I think the food is not great. Their activities are very good and my son is learning lots.

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Review of
The Natural Childcare Company
from Shauna G (Mother of Child) published on 2 December 2024

Submitted via Website • Report

Overall Experience

Since my daughter has started she has been made feel so comfortable and has thrived in the nursery. She looks forward to going there every day. Staff were so welcoming and so helpful and supportive! Couldn't ask for better! Can't thank them enough.

Reply from Maria Shahid, Senior Nursery Manager at The Natural Childcare Company

Hi Shauna, Thank you for your feedback. We are pleased to hear of your experience so far at our nursery. Many thanks.

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Review of
The Natural Childcare Company
from V M (Mother of Child) published on 2 December 2024

Submitted via Website • Report

Overall Experience

Our eldest daughter started in March 2021 during the COVID pandemic& and eft for school last August. She had such a happy 3.5 years at NCC, thanks to the care and dedication of the amazing staff there - you have always made us feel confident that you care for our children as we would want you to. It

was an anxious time for us to hand her over to be cared for by others when she had mainly only been with the two of us because of the pandemic, but we soon learned of what a special group of people the staff at this nursery are. Our younger daughter started in June this year and she has settled in so well. The staff have made the transition from babies to tweenies so smooth for her and she now happily walks off into the room when we drop her off! We are so grateful to each and every staff member who has cared and continues to care for our daughters, the past 3.5 years. As a family we feel that you have taken care of all of us, our daughters really love you, and all the staff here will forever have a special place in our hearts.

Reply from Maria Shahid, Senior Nursery Manager at The Natural Childcare Company

Hi V, Thank you for such kind words, they mean so much to us! All of our children will always have a special place in our hearts too!

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Review of
The Natural Childcare Company
from J M (Father of Child) published on 2 December 2024

Submitted via Website • Report

Overall Experience

Our daughter has been safe, cared for, and happy ever since she started at NCC. Her key workers know her, and know us, and let us know what's going on. She has made friends, and her speech is developing at pace. She's happy to go in every morning. The management team are more than open to feedback,

and actively seek it from parents.

Reply from Maria Shahid, Senior Nursery Manager at The Natural Childcare Company

Hi, Thank you for taking the time out to give us your positive feedback!

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Review of
Bentley Manor Childcare Centre
from Stephanie J (Mother of Child) published on 20 August 2024

Submitted via Website • Report

Overall Experience

Two of our boys went to Bentley Manor Childcare Centre full-time since they were each 6 months old. It's such a wonderful nursery with lovely grounds, caring staff and great management. We will miss this nursery so much, thank you so much for looking after our boys all these years!

Reply from Lauren Halgreen, Manager at Bentley Manor Childcare Centre

Thank you so much for this wonderful review. It has been a pleasure to care for two of your boys over the last almost five years! We have loved watching their cheeky little personalities develop and their confidence thrive. We wish them all the best in their journey at school.

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Review of
The Natural Childcare Company
from Harriet M (Mother of Child) published on 15 July 2024

Submitted via Website • Report

Overall Experience

Staff have been incredibly welcoming to my daughter and our family. Nothing is ever too much trouble! There are a variety of activities on offer and, in the baby room, my child seems to be thriving. I am incredibly happy with her first 4 months at nursery.

Reply from Maria Shahid, Senior Nursery Manager at The Natural Childcare Company

Thank you for your kind words. Feedback is an important part of growth, and we thank you for taking the time to leave a comment.

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Review of
The Natural Childcare Company
from J P (Mother of Child) published on 9 July 2024

Submitted via Website • Report

Overall Experience

Good environment for children to be in. Staff are friendly and pay attention to the child's needs. Good range of activities. On the odd occasion if they have missed any details of how to care for my child, once brought to their attention, amendments are made appropriately. My child has always felt happy

here and appears to be thriving well.

Reply from Maria Shahid, Senior Nursery Manager at The Natural Childcare Company

Thank you for your kind words. Feedback is an important part of growth, and we thank you for taking the time to leave a comment.

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Review of
The Natural Childcare Company
from M J (Mother of Child) published on 2 July 2024

Submitted via Website • Report

Overall Experience

My daughter has been at The Natural Childcare Company since she was 9 months old, she’s now almost 4 years old. She’s built such lovely relationships with the staff and speaks really kindly of them when she’s at home.
She’s made some lovely friends in the preschool group this year.
I really like how

the staff have great communication with myself and my husband on how her day has been and also how they encouraged her with potty training to eventually giving her independence on using the bathroom by herself.

Reply from Abby Wilson, Area Manager at The Natural Childcare Company

Hi, thank you so much for your feedback. It has been a pleasure being a part of your child's learning journey so far!

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Review of
Bentley Manor Childcare Centre
from Hayley M (Mother of Child) published on 25 April 2024

Submitted via Postal Card • Report

Overall Experience

This is a more expensive nursery compared to others in the area but I have to say, we have found it to be worth every penny. Our son has developed far beyond his peers outside of this nursery and we really feel it's down to the nurturing and loving environment this nursery provides.
All staff, regardless

of room, know all children which makes it such a loving and welcoming environment. Every child's needs are known and catered for.
The extra activities on offer are second to none and this nursery welcomes parents to be involved at every opportunity - we love it.
My only feedback is that the catering could be better - menus rotated so that children get a variety, rather than the same each four weeks, for example, what's given on a Monday would be given on a Thursday and the 'tea' could be improved - but I know this is outside catering rather than the nursery itself.

Reply from Lauren Halgreen, Manager at Bentley Manor Childcare Centre

Thank you so much for such an honest and wonderful review. We truly believe in creating the best starts for children in their early years and giving them the best opportunities. We love welcoming family members and siblings in so often and creating a real home-from-home environment. We will certainly pass on your feedback to our catering company, as we are always striving to provide the best and make improvements!

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Review of
Bentley Manor Childcare Centre
from T O (Uncle of Child) published on 23 April 2024

Submitted via Postal Card • Report

Overall Experience

Visited to collect my nephews. Very friendly, inviting staff.

Reply from Lauren Halgreen, Manager at Bentley Manor Childcare Centre

Thank you so much for taking the time whilst visiting to leave us a review! It was a pleasure to show off where your two wonderful nephews attend.

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Review of
The Natural Childcare Company
from Jinnie N (Mother of Child) published on 17 April 2024

Submitted via Website • Report

Overall Experience

We currently have two children at the nursery and are very happy with the care provided. They both go in and come out with smiles on their faces and seem to be progressing well. The staff have all formed good bonds with both boys, whether they are carers in their specific rooms or not. It is good to

know there will always be someone on hand with whom both boys feel comfortable in case they need extra attention.

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Review of
The Natural Childcare Company
from J F (Father of Child) published on 17 April 2024

Submitted via Website • Report

Overall Experience

Our child has been with the nursery from 6 months old. He has been cared for and looked after well throughout and we have seen a noticeable acceleration in his overall development, especially in the last 6 months. He was helped and cared for during the times when he was uneasy at drop off and now he

is thriving and loves going to nursery.

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Review of
The Natural Childcare Company
from E B (Mother of Child) published on 15 April 2024

Submitted via Website • Report

Overall Experience

Really lovely nursery with fabulous staff. I have both my boys here and they have really thrived since joining! They run in without a backward glance which is really lovely. I really like the outdoor facilities too as both my boys love being outside!

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Review of
The Natural Childcare Company
from R K (Father of Child) published on 11 April 2024

Submitted via Website • Report

Overall Experience

My daughter goes to this nursery. My daughter has settled well and she seems happy when I drop and pick her up. She gets engaged in many activities as well during the day. I believe this nursery can do a lot more in terms of improving kids' activities which used to happen earlier, like day trips, role

plays etc. which seems to be very less now.
Recent fees hike is not reasonable, I believe, given low Ofsted ratings as well.

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Review of
The Natural Childcare Company
from Ileana F (Mother of Child) published on 11 April 2024

Submitted via Website • Report

Overall Experience

We have recently moved to the area and our daughter had no problem adjusting to her new nursery. Everyone has been amazing and it’s like she has always been there. Her speech has improved immensely since she started there, we get updates every day, the staff are super friendly and helpful. My husband

and I have nothing but a good comment about The Natural Childcare Company.
We all, three, love it!

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Review of
The Natural Childcare Company
from Liz S (Mother of Child) published on 11 April 2024

Submitted via Website • Report

Overall Experience

The Natural Childcare Company is a brilliant nursery. My son settled in straight away, all of the staff are lovely. They offer lots of activities to the children, all which help them learn and develop. I couldn't recommend enough.

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Review of
The Natural Childcare Company
from K C (Mother of Child) published on 11 April 2024

Submitted via Website • Report

Overall Experience

The Natural Childcare Company, Shirley, provides a great environment for nurturing and developing young children. I have trusted the nursery to care and support both my children who have learnt and developed within a positive setting at a nursery where the staff are welcoming and have taken the time

to get to know both of my children and understand their individual needs. My eldest son, who has now started school, is still welcomed and regularly speaks to staff when he accompanies me to collect his brother. The staff that looked after my eldest son, whilst he was in their care at The Natural Childcare Company, Shirley, still remember him and ask how he is getting on at school which, in turn, shows the staff’s commitment to us, as a family, as well as my youngest son who is in their care currently. This creates a sense of family around the nursery which is comforting and reassuring.
I have recommended the nursery to other families as well who have also enrolled their children at The Natural Childcare Company, Shirley.

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Review of
The Natural Childcare Company
from Peter Y (Father of Child) published on 10 April 2024

Submitted via Website • Report

Overall Experience

Brilliant, efficient and friendly nursery. They do loads with the children, arts and crafts and the “stay and play” days for parents are well-organised and create a real connection between parents and the children’s time at nursery.

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Day Nurseries Owned by Bright Stars Nursery Group Ltd in West Midlands

Bright Stars Nursery Group Ltd Locations in West Midlands (2)

Bright Stars Nursery Group Ltd Reviews in West Midlands (68)

The Natural Childcare Company

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Bentley Manor Childcare Centre

The Natural Childcare Company

The Natural Childcare Company

The Natural Childcare Company

Bentley Manor Childcare Centre

Bentley Manor Childcare Centre

The Natural Childcare Company

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