Kid 'N' Play Ltd | 2 Day Nurseries

Review of
St Gabriels Nursery Gosforth
from A H (Grandmother of Child) published on 18 October 2023

Submitted via Website • Report

Overall Experience

My grandson has gone to this nursery for three years and is about to go to school. I can only say that they have been excellent. The staff, through all the rooms, have been caring and friendly and nothing seems to be too much trouble for them. I haven't had much to do with the endangerment team, but

they always seem friendly when I come in, with a big smile and say hello. I will miss coming to nursery, but I wanted to thank them all for all their hard work and for looking after my grandson so well.

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Review of
St Gabriels Nursery Gosforth
from Charlotte T (Mother of Child) published on 18 August 2023

Submitted via Website • Report

Overall Experience

My son has been at St Gabriels for just over 2 years and we have always been impressed with the level of care and service that he receives. As a parent looking for a suitable nursery during the crazy time of the pandemic, we knew immediately St Gabriels was the right one for us, as the warmth of the

staff and transparency of daily routines gave us instant reassurance. He has enjoyed moving up through the rooms and we have enjoyed getting to know all of the staff as they have helped him grow and develop. Making strong connections with his key workers as they have played a big role in his time there. We look forward to sending our youngest there in January and I know this will help to ease me with the transition of going back to work.

Reply from Mandy Wilson, Area Manager at St Gabriels Nursery Gosforth

Thank you for sharing this, and thank you for your kind words. We will pass these on to the staff. We do our utmost to make children feel cared for and supported, so this reinforces how hard the staff work. Many thanks. The management team.

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Review of
St Gabriels Nursery Gosforth
from Rubi W (Mother of Child) published on 3 August 2023

Submitted via Website • Report

Overall Experience

My three-year-old daughter has attended the setting since she was three months old, and I can’t say enough about the care and attention St Gabriel’s provides her. My daughter skips into the nursery, and the tired child I get back every evening has tales of wonder and laughter and happiness - it truly

is her favourite place. I can’t thank the team enough for what they have done for my little girl- she truly loves her happy place. The manager and deputy manager are wonderful and very helpful - nothing is too much bother - they go above and beyond with me and my daughter. The girls, likewise, they too do more than I expect. Yes, there are some gripes, but considering what we get back, they are very, very minor!

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Review of
St Gabriels Nursery Gosforth
from Rajan S (Father of Child) published on 26 July 2023

Submitted via Website • Report

Overall Experience

St Gabriels Nursery Gosforth is a great nursery with an outstanding approach to childcare. Both my son and my daughter have been privileged to attend the setting and the care and attention showered on them has been nothing short of wonderful. They truly make my child feel loved, so much that they run

to start the day at nursery and cry whenever they have to leave. It’s an absolute pleasure to see the happy faces whenever I pick up. Handovers are great and I am always informed of changes to routines and anything of interest. The staff seem happy and supported and genuinely seem to care for my daughter and my son when he attended. I can’t recommend them enough!

Reply from Mandy Wilson, Area Manager at St Gabriels Nursery Gosforth

Thank you for your kind words. We work above and beyond to provide the best care for our children and it is a pleasure to receive such positive feedback. Thank you

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Review of
St Gabriels Nursery Gosforth
from N W (Mother of Child) published on 14 July 2023

Submitted via Website • Report

Overall Experience

St Gabriel’s has a prefect location and is purpose built. So first impressions are excellent. However, the management are not the best in communicating with parents.
And if you have a complaint they always have an excuse. And make you feel like you are complaining over nothing. They are not very accommodating

if you urgently need help (we have no family here).
You provide nappies and wipes even though they are the most expensive nursery setting in the area. Again mentioned many times but never acknowledged.
A number of parents have made valid suggestions in the past and nothing has been done. The desserts were changed from high sugar items to fruits for a short time.
A number of times my child’s bum wasn’t wiped properly/checked.
No aprons when painting and numerous clothes are stained.
Everything is talked about in front of other parents, sometimes sensitive issues.
No air con, very very hot in the summer months.

Reply from Management Team at St Gabriels Nursery Gosforth

Thank you for taking the time to write such a candid review and meeting with us on Wednesday 12th July to discuss.

We do hope you feel the meeting went well, and your concerns were addressed fully. We always strive as a management team to be approachable and present, however, from our conversation it was apparent that you considered this method was the only way to get your points across. In the meeting you highlighted that you were happy with the team and the setting, and you wished for your children to remain at the nursery.

As a team we always look to continually improve our service for our children, they are the reason we strive to be better - we do welcome all suggestions - parent partnerships are very important to us and we are setting up our parent forum to get feedback in a more structured and consistent basis.

We have also taken the time to send you a private email that addresses each individual concern in detail, rest assured all concerns you have highlighted in your review are taken seriously and addressed immediately.

We feel these are best addressed privately than on a public forum, and hopefully you feel we have acknowledged your concerns with the utmost gravitas, in person and in writing. We will check in regularly with you to ensure we are meeting your expectations, and we thank you for the opportunity to be able to continue our working relationship.

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Review of
St Gabriel's Nursery Heaton
from C H (Mother of Child) published on 23 June 2023

Submitted via Postal Card • Report

Overall Experience

My son loves his time at St Gabriel's. He has made many friends and really enjoys his time there. The soft play is an extra bonus for him. The staff are really caring, and the management is excellent and happy to help with any queries.

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Review of
St Gabriel's Nursery Heaton
from Jade F (Mother of Child) published on 18 January 2023

Submitted via Website • Report

Overall Experience

My little girl has been attending the nursery since June 2022 and absolutely loves it! The staff are so welcoming and helped put my mind at ease as a first-time mam. As for my little girl, she has come on leaps and bounds since starting the setting. The staff know her personality and always give lovely

feedback on her day at nursery.

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Review of
St Gabriel's Nursery Heaton
from Michelle F (Mother of Child) published on 8 December 2020

Submitted via Website • Report

Overall Experience

This is a lovely professional nursery with very high standards. I have had 3 children here over the last 5 years, they have been very well looked after. In my opinion, the best nursery in the area. The staff are excellent and a credit to the nursery, they’re always very understanding and happy to help

in any way they can. I simply could not replicate the number of activities and the amount of socialising my children have experienced at nursery. I am most grateful to the staff for encouraging independence and confidence in my social little children.

Reply from Sarah Forrester, Nursery Manager at St Gabriel's Nursery Heaton

Thank you for your kind words, they really mean a lot. We are so privileged to have helped play a part in shaping your little one's characters, it is what we hope to achieve in their time here with us.

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Review of
St Gabriel's Nursery Heaton
from Steven M (Father of Child) published on 2 December 2020

Submitted via Website • Report

Overall Experience

Writing this review is the least I can do to show my appreciation for the love, care and support the nursery has shown my children. Both my son and daughter have made huge progress since joining. They had previously been at another nursery, which was nowhere near the calibre of St Gabriels. My wife

is a secondary teacher and I was a secondary teacher of 10 years, so I know a little bit about education and expectations. St Gabriels has far exceeded any of the expectations I had and has given us hope and confidence that our children can reach their full potential. Especially our son, who was recently diagnosed with autism. I’m not exaggerating to say choosing St Gabriels was one of the best decisions we have made. I have already recommended them to my sister and she is going to enrol her daughter. If you are reading this review and you’re still not sure, then please take my advice and send your child there. It will be one of the best things you will ever do for them.

Reply from Laura Bell, Deputy Nursery Manager at St Gabriel's Nursery Heaton

Thank you so much for your review, I can't express how much your words mean to us. I have shared this with the staff who care for your little ones. To know that we have made such an impact on your family is so rewarding and is the motivation behind what we do.

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Review of
St Gabriel's Nursery Heaton
from Jo A (Mother of Child) published on 11 November 2020

Submitted via Website • Report

Overall Experience

Both my boys went to this nursery over a 7 year period and we can’t recommend it highly enough; it’s fantastic. The staff are absolutely wonderful at what they do; extremely caring, do so many development activities and always give honest feedback and advice on how your child is progressing; all things

which are invaluable to us as full-time working parents. The setting is great too; well stocked with lots of educational toys, books and other things to keep little people busy and super safe. It also has a lovely little reading library, a soft play area and well-equipped bathrooms, which really help with the dreaded potty training! My children would always have outside time in the amazing gardens to run off lots of energy and the food provided was of such a high standard as well. The boys have also made lifelong friendships with lots of other children who attended this nursery and they still talk very fondly of all the staff. Definitely would highly recommend.

Reply from Sarah Forrester, Nursery Manager at St Gabriel's Nursery Heaton

Thank you for this, we really appreciate all of those kind words and are pleased that you have been part of our nursery family for so many years. Choosing us to be part of both of your children's early years is a big compliment.

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Review of
St Gabriel's Nursery Heaton
from Ellie C (Mother of Child) published on 10 November 2020

Submitted via Website • Report

Overall Experience

My daughter goes to this nursery and she loves it!!! When I pass her over at the door she gets super excited and has always had a great day. I don't worry one bit as I know she is getting the correct care that she needs. The girls that work within the nursery are lovely and dead easy to talk and get

along with. 100% recommended!!!

Reply from Sarah Forrester, Nursery Manager at St Gabriel's Nursery Heaton

Thank you for your kind words, it means a lot. We work hard to build relationships with parents and are pleased that you feel this way. It really makes a difference to our day when we see how excited children are to come in to nursery.

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Review of
St Gabriel's Nursery Heaton
from Lucy M (Mother of Child) published on 28 October 2020

Submitted via Website • Report

Overall Experience

Both of my children attend here. This is an amazing nursery, and both my children are progressing very well here. They both love coming and are very happy here. The staff know the children very well and have an amazing knowledge of each individual child. They are aware of the lie starting points and

plan daily activities to support to enable them to progress further and reach their full potential. Staff are always friendly and approachable and go out of the way for both parents and children. Staff care for each child and take interest in them. It’s an outstanding nursery, and I am so glad I chose this one. I would highly recommend to everyone.

Reply from Laura Bell, Deputy Nursery Manager at St Gabriel's Nursery Heaton

Thank you, Lucy, it is so lovely to hear how much your little ones enjoy coming to nursery and the confidence you have in our staff. It really means a lot to all of us!

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Review of
St Gabriel's Nursery Heaton
from A A (Father of Child) published on 28 October 2020

Submitted via Website • Report

Overall Experience

My little boy started nursery in September this year, and we have been so pleased with how he has settled in. We were so nervous about him starting nursery, but the staff have been amazing and are constantly keeping us up to date with how he is via the app. The activities he gets to take part in are

fun and have helped him to learn lots of new skills. I can't thank the nursery enough for the very positive start ourselves and our son have had to nursery life.

Reply from Laura Bell, Deputy Nursery Manager at St Gabriel's Nursery Heaton

Thank you for the lovely review; we understand how hard it is for families choosing a nursery so soon after lockdown. I'm pleased you have all settled so quickly into nursery life!

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Review of
St Gabriel's Nursery Heaton
from Becky H (Mother of Child) published on 26 October 2020

Submitted via Website • Report

Overall Experience

Such a caring and fun environment. Really child-led. Lovely resources. This nursery was recommended by so many friends, and I totally see why. Big range of activities. My daughter always wants to go back at the end of the day. Highly recommend.

Reply from Laura Bell, Deputy Nursery Manager at St Gabriel's Nursery Heaton

Thank you, Becky, we love that you came here on a recommendation, it is so important to us that you now feel able to do the same!

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Review of
St Gabriel's Nursery Heaton
from Rebecca N (Mother of Child) published on 26 October 2020

Submitted via Website • Report

Overall Experience

I couldn't recommend this nursery more, my boy is in the last year at St Gabriel's and he has had the best time. He has loved each room, each key worker, in fact, all of the staff. He comes home having learnt new things each day every time it is a nursery day he is so excited. There have been times

throughout the nearly three years where we didn't know something probably because we are busy but the staff in the office are a great help and will always talk through any problem you may have. I don't have a bad or constructive thing to say, the way they handled the pandemic was brilliant and I know many parents at different nurseries with very different experiences. Send your child here you won't regret it.

Reply from Laura Bell, Deputy Nursery Manager at St Gabriel's Nursery Heaton

Thank you for your kind words, Rebecca, it was a very worrying time returning after the pandemic. We are pleased you felt so reassured!

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Review of
St Gabriel's Nursery Heaton
from Rebecca H (Mother of Child) published on 26 October 2020

Submitted via Website • Report

Overall Experience

Amazing nursery. My twins attended for nearly 3-years and could not ask for more. Supported them and us as young parents with little local support. Always happy to help and answer questions. Focus is on children and their needs. Adapted activities as appropriate to ensure all activities were inclusive

for my disabled child. Happy to learn and make adaptions, always supportive and helpful. Wish they could keep children till 18!

Reply from Laura Bell, Deputy Nursery Manager at St Gabriel's Nursery Heaton

Thank you for your lovely review, Rebecca, looking out for the family as a whole is a big part of our nursery ethos. We learn every day and will always look for ways to develop! Though we might need a bigger building if we kept everyone until 18!

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Review of
St Gabriel's Nursery Heaton
from Beth D (Mother of Child) published on 26 October 2020

Submitted via Website • Report

Overall Experience

I have sent both my children to St Gabriel’s and would highly recommend it. They have a great range of activities, the staff are so caring and get to know each child as an individual. The menu is great and I always feel like my kids are well looked after.

Reply from Laura Bell, Deputy Nursery Manager at St Gabriel's Nursery Heaton

Thank you, Beth, we love that you are still so happy here!

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Review of
St Gabriel's Nursery Heaton
from Lisa S (Mother of Child) published on 26 October 2020

Submitted via Website • Report

Overall Experience

My daughter attended St Gabriel's for 2-years and has now successfully transitioned into primary school. The staff at St Gabriel's are amazing, my daughter loved every one of them. The facilities are excellent and the children have lots of fun, engaging activities to keep them occupied throughout the

day. I would highly recommend this nursery to anyone looking for a place within the area.

Reply from Laura Bell, Deputy Nursery Manager at St Gabriel's Nursery Heaton

Thank you for your kind recommendation, Lisa, the transition to school is so important, most especially this year!

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Review of
St Gabriel's Nursery Heaton
from Zoe O (Mother of Child) published on 23 October 2020

Submitted via Website • Report

Overall Experience

The staff here are amazing, both my boys attended this nursery from around 9 months old, the care they give the children is exceptional. Both boys formed strong bonds with all staff. Will always be thankful for the care they gave. When my eldest son left for primary school it was very emotional, we

as parents also formed great relationships with the staff. Communication between key workers and parents is fantastic. Your child will thrive in this nursery. Meals are always nutritious and yummy, boys never had a complaint.

Reply from Laura Bell, Deputy Nursery Manager at St Gabriel's Nursery Heaton

Thank you for your lovely words, Zoe, your boys will always be remembered with smiles! Such funny characters, leaving day was an emotional one for us too!

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Review of
St Gabriels Nursery Gosforth
from Naomi P (Mother of Child) published on 18 January 2018

Submitted via Postal Card • Report

Overall Experience

We are thrilled with the care our daughter is receiving at St Gabriels. They are caring, attentive and keep us well informed of all she has done that day. They prepare amazing sensory, crafts and music activities for the children. The facilities are exceptionally well designed to encourage fun and learning.

Our little girl settled in so quickly and is excited to go there.

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Kid 'N' Play Ltd Reviews (23)

St Gabriels Nursery Gosforth

St Gabriels Nursery Gosforth

St Gabriels Nursery Gosforth

St Gabriels Nursery Gosforth

St Gabriels Nursery Gosforth

St Gabriel's Nursery Heaton

St Gabriel's Nursery Heaton

St Gabriel's Nursery Heaton

St Gabriel's Nursery Heaton

St Gabriel's Nursery Heaton

St Gabriel's Nursery Heaton

St Gabriel's Nursery Heaton

St Gabriel's Nursery Heaton

St Gabriel's Nursery Heaton

St Gabriel's Nursery Heaton

St Gabriel's Nursery Heaton

St Gabriel's Nursery Heaton

St Gabriel's Nursery Heaton

St Gabriel's Nursery Heaton

St Gabriels Nursery Gosforth

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