Twisty Tails Nurseries | 3 Day Nurseries

Review of
Twisty Tails Nursery (Stanmore)
from D V (Father of Child) published on 19 March 2025

Submitted via Website • Report

Overall Experience

Twisty Tails Nursery has been absolutely wonderful for our little one, who started about seven weeks ago. The app they use has been a game-changer, providing us with peace of mind and allowing us to plan our evenings effectively when our little one returns home. The manager has been incredibly helpful

with any questions we've had, always responding with genuine honesty and making sure we feel supported. We never feel like any inquiry is too much, and it's clear that she is dedicated to creating a positive and nurturing environment for the children, parents, and staff alike.
The staff have also been amazing with our baby, and it's heartwarming to see the strong attachment she has developed with them already. It's clear they truly care about the children in their care. The nursery offers everything you could need to feel comfortable, which is so important when entrusting someone with your child's well-being. We feel completely at ease knowing our little one is in such capable, loving hands.

Reply from Raaj Radia, Owner at Twisty Tails Nursery (Stanmore)

Thank you very much for your kind review. We are delighted to hear that your child is happy and enjoying their time at Twisty Tails Stanmore Nursery. Your feedback means a lot to us and helps us continue providing the best care possible

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Review of
Twisty Tails Nursery (Stanmore)
from Danyella M (Mother of Child) published on 24 October 2024

Submitted via Website • Report

Overall Experience

I cannot recommend Twisty Tails Stanmore highly enough! My daughter started settling in at just 10 months old, and I was instantly impressed by the warmth and friendliness of the staff. They are incredibly approachable, always willing to chat and answer any questions, which made me feel completely at

ease as a parent. The environment is nurturing, and I can see how happy and comfortable my little one is when I drop her off.
The attention to detail and genuine care they show for each child is amazing. It's clear they are passionate about creating a positive and safe space for children to learn and grow. I feel confident knowing my daughter is in excellent hands every day. If you're looking for a nursery in the area, I would highly recommend Twisty Tails, Stanmore Branch - they truly go above and beyond!

Reply from Raaj Radia, Owner at Twisty Tails Nursery (Stanmore)

Thank you very much for your kind review. We are delighted to hear that your child is happy and enjoying their time at Twisty Tails Stanmore Nursery. Your feedback means a lot to us and helps us continue providing the best care possible.

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Review of
Twisty Tails Nursery (Pinner)
from Reece C (Father of Child) published on 27 September 2024

Submitted via Website • Report

Overall Experience

My daughters enjoy attending Twisty Tails Pinner and look forward to going to nursery every day. The staff are very caring and are very attentive and are very helpful with helping them progress in all areas of their development.

Reply from Gosia Nowocinska, Owner at Twisty Tails Nursery (Pinner)

Thank you so much for taking the time to share your experience at Twisty Tails Pinner Nursery. We take pride in knowing our parents and children are happy. Twisty Tails Team.

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Review of
Twisty Tails Nursery (Stanmore)
from Nadia H (Mother of Child) published on 18 September 2024

Submitted via Website • Report

Overall Experience

Twisty Tails in Stanmore is a fantastic nursery. We have been sending our daughter for 7 months now and can genuinely say the staff treat our daughter as if she were their own - which is very important to us as our families live far away. A special thank you to 3 members of staff in particular for the

love and care they give my daughter. I can clearly see when I pick her up every evening that they have a very strong bond with her.
Environment: What struck me on my first visit was that the nursery environment is very clean, safe, and spacious so my little one can explore different areas of the room. the nursery continues to invest in new books, toys, and playing equipment for both indoor and outdoor use for the children.
Food: The food they serve at the nursery is so delicious my daughter regularly has two portions! It also encourages me to be more experimental with her diet.
Activities: They also regularly hold themed days and festivals for the children such as Beach Day and Holi for the children.

Reply from Gosia Nowocinska, Owner at Twisty Tails Nursery (Stanmore)

Thank you very much for your kind review. We are delighted to hear that your child is happy and enjoying their time at Twisty Tails Stanmore Nursery. Your feedback means a lot to us and helps us continue providing the best care possible.

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Review of
Twisty Tails Nursery (Colindale)
from S M (Mother of Child) published on 31 July 2024

Submitted via Website • Report

Overall Experience

My son has been going to Twisty Tails since he was two and is now starting school. I am very happy with the experience and have trust in the staff. My son had presenting problems and the staff were able to help him and supported him very well. He has always come home telling me he has had a good day

and enjoyed playing with his friends. There is one staff member that he absolutely adored and she did help him with a lot. They are very good with communication and if you have any issues they sort it out professionally. I would highly recommend this nursery.

Reply from Raaj Radia, Owner at Twisty Tails Nursery (Colindale)

Thank you so much for taking the time to share your experience at Twisty Tails Nursery in Colindale. We take pride in knowing our parents and children are happy. Twisty Tails Team.

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Review of
Twisty Tails Nursery (Stanmore)
from R K (Father of Child) published on 2 July 2024

Submitted via Website • Report

Overall Experience

Everything about Twisty Tails is exceptional. The team and the management are second to none. All of whom go out of their way to provide the best possible service and care for our little one. Amazing food is tailored to our little one's personal dietary requirements, all prepared on-site by their wonderful

chefs. Twisty Tails is a rich melting pot of culture and cuisine. I'm very grateful to be able to send our little man to such a lovely nursery.

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Review of
Twisty Tails Nursery (Stanmore)
from Ka Wai K (Mother of Child) published on 2 July 2024

Submitted via Website • Report

Overall Experience

Twisty Tails Stanmore is a nursery I will 100% recommend without hesitation. The staff go above and beyond to care for our little one, with regular updates throughout the day and an open line of communication all the time. When our little one was settling in I was always updated on his progress. The

team are friendly, kind and nurturing and are very much like family, if not better than some! The food is delightful, all prepped and cooked onsite by their dedicated chefs and our little one's dietary requirements catered for with no hassle. There is an array of different cuisines which is a firm favourite of mine. The nursery itself is clean, fresh and well-looked after. I love that there are different classes for the children during the week too and outdoor play is encouraged. The management team and staff have created a loving fun environment for the children to thrive in. I will be so sad when we have to leave.

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Review of
Twisty Tails Nursery (Colindale)
from S P (Father of Child) published on 24 June 2024

Submitted via Website • Report

Overall Experience

We enjoyed the Father's Day. It was a nice experience. Loved to see my daughter so happy at the nursery and having so much fun. My daughter is normally very shy. Thank you all for your kind and caring!

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Review of
Twisty Tails Nursery (Stanmore)
from I M (Mother of Child) published on 28 March 2024

Submitted via Website • Report

Overall Experience

I wanted to express my gratitude for how the staff at Twisty Tales Stanmore have made my son happily settle at the nursery. He looks forward to going to nursery and enjoys the wide range of activities, resources and classes available to him. Thank you for encouraging him to explore and try out new activities

and making him feel comfortable at the same time.
I would like to say a big thank you to the manager who goes out of her way to ensure that the nursery is kept at an exceptional standard. The manager is always happy to help in any way with every query I have and will always be honest and give me helpful advice.
I would like to thank three staff members in particular for being fantastic key workers to my little boy. Thank you for all your hard work and patience. Please continue, your hard work is appreciated.

Reply from Twisty Tails Nurseries - Head Office, Head Office at Twisty Tails Nursery (Stanmore)

Thank you so much for your heartfelt message. We deeply appreciate your kind words about Twisty Tails Stanmore and are thrilled to hear that your son has settled in happily. It's wonderful to know that he looks forward to his time at the nursery and enjoys the diverse range of activities available to him. We're especially grateful for your recognition of our manager's dedication to maintaining exceptional standards and providing helpful support. Additionally, I'll ensure that your appreciation reaches the three staff members you mentioned for their outstanding care and patience with your son. Thank you once again for taking the time to share your feedback. We're committed to continuing to provide the best possible care and experiences for your little one.

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Review of
Twisty Tails Nursery (Stanmore)
from P M (Mother of Child) published on 25 March 2024

Submitted via Website • Report

Overall Experience

The nursery has been excellent with looking after my daughter. She has settled in so well at the nursery, the staff have been so caring. The facilities are great as everything is so new. They do so many extracurricular things with the kids like Spanish, tappy toes, yoga, etc. Overall it’s been a very

positive experience for us and I would thoroughly recommend the nursery.

Reply from Twisty Tails Nursery Stanmore, Nursery Manager at Twisty Tails Nursery (Stanmore)

Thank you so much for taking the time to share your wonderful feedback about Twisty Tails Stanmore! We're absolutely thrilled to hear that your daughter has settled in so well and that you've had such a positive experience with us. It's truly heartwarming to know that our staff's dedication to care and our facilities have made a difference for your family. We strive to provide a nurturing and enriching environment for all the children in our care, and it's fantastic to hear that our extracurricular activities like Spanish, tappy toes, and yoga have been enjoyable for your daughter. Twisty Tails Nursery (Stanmore) Team.

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Review of
Twisty Tails Nursery (Stanmore)
from Bolanle O (Mother of Child) published on 17 October 2023

Submitted via Website • Report

Overall Experience

My daughter enjoys going to nursery. They have an app that gives you an idea of what goes on regularly. You can tell that they have a passion for what they do through the effort that is put into hygiene, feedback and the variety of activities the kids do e.g. The musical instruments.
The nursery is

very clean and the facilities are good.

Reply from Twisty Tails Nursery - Stanmore, Nursery Manager at Twisty Tails Nursery (Stanmore)

Thank you for your valuable review. We are committed to providing the best possible experience for both the children and their parents at our nursery, and your review plays a crucial role in helping us achieve this goal.

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Review of
Twisty Tails Nursery (Stanmore)
from S A (Mother of Child) published on 9 March 2023

Submitted via Website • Report

Overall Experience

Exceptional nursery providing the highest levels of care and attention. My baby (1 year) joined in January 2023. I was naturally apprehensive about the settling-in proces0, along with my child going to nursery having spent over a year with my baby, yet the staff made the settling-in process so easy.

She's so calm and loves it. The staff clearly adore her and have provided her with a safe and nurturing space to grow and learn. I could not recommend this nursery enough. The smaller size of the nursery means that they can really focus on your child. The facilities are absolutely beautiful too - it's brand new and so is just a lovely warm space. They offer baby yoga and well-being too which I think is just absolutely lovely. I loved it the moment I stepped in. It's not near a main road which means that the outdoor space is really well protected/safeguarded from noise unlike other nurseries.

Reply from Twisty Tails Stanmore, Manager at Twisty Tails Nursery (Stanmore)

Thank you. We really appreciate your feedback.

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Review of
Twisty Tails Nursery (Pinner)
from G K (Mother of Child) published on 20 September 2022

Submitted via Postal Card • Report

Overall Experience

My daughter could not attend any nursery earlier due to the pandemic and this was the first time she would be away from us. The centre manager and staff at Twisty Tails Nursery made this transition easy for all of us. My child has become more social and confident and looks forward to going to the nursery

every day.

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Review of
Twisty Tails Nursery (Colindale)
from M B (Mother of Child) published on 8 August 2022

Submitted via Website • Report

Overall Experience

My child attended Twisty Tails Colindale Nursery for the last 2 years. She is now ready for a big school and I would like to say a big thank you to the Colindale team. The staff are amazing and we will miss you all. I would highly recommend this nursery to anyone who is looking for a warm and caring

environment for their child.

Reply from Twisty Tails Colindale, Nursery Manager at Twisty Tails Nursery (Colindale)

Thank you, we appreciate your feedback. Twisty Tails team.

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Review of
Twisty Tails Nursery (Pinner)
from Z I (Mother of Child) published on 2 August 2022

Submitted via Postal Card • Report

Overall Experience

My son always looked forward to going to the nursery. The manager is extremely supportive and patient.

Reply from Twisty Tails Pinner, Nursery Manager at Twisty Tails Nursery (Pinner)

Thank you for all your support and feedback. Twisty Tails Nursery Pinner team.

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Review of
Twisty Tails Nursery (Pinner)
from Grenville D (Father of Child) published on 2 August 2022

Submitted via Postal Card • Report

Overall Experience

The staff have been very helpful and my child progressed a lot.

Reply from Twisty Tails - Pinner, Nursery Manager at Twisty Tails Nursery (Pinner)

Thank you for all your support and feedback. Twisty Tails Nursery Pinner team.

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Review of
Twisty Tails Nursery (Pinner)
from Tanvia H (Mother of Child) published on 2 August 2022

Submitted via Postal Card • Report

Overall Experience

The staff were very friendly and helpful. The best thing about this nursery was booking space for extra sessions and hours. They always kept my daughter whenever I asked, without prior notice and I was very happy with this nursery. In the beginning, there were staff issues but now the management has

changed, it's good.

Reply from Twisty Tails Nursery Pinner, Nursery Manager at Twisty Tails Nursery (Pinner)

Thank you for all your support and feedback. Twisty Tails Nursery Pinner team.

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Review of
Twisty Tails Nursery (Colindale)
from K N (Mother of Child) published on 25 July 2022

Submitted via Website • Report

Overall Experience

Unfortunately, we had a bad experience at Twisty Tails. Our son attended Colindale from Jan to Apr 2022.
The tech/app they use is very basic and does not provide much info at all on what our son was doing throughout the day.
We had to complain multiple times about his nappy not being changed enough

(lots of times he was in the same nappy for over 4 hours). The Area Manager said 4 hours was standard at TT.
The final straw was when our son had an accident at nursery and then had a seizure the next day. He had a brain scan which luckily came back clear. We made a Subject Access Request to view the CCTV of the accident. The first SAR was ignored, and the 2nd was refused due to a lack of technology to blur out faces (that is not how you reply to a SAR).
There's not enough space to write a detailed review here. As a parent, if someone else experienced what we've been through at this nursery I would want to know.

Reply from Gosia Nowocinska, Area Manager at Twisty Tails Nursery (Colindale)

We are sorry that your experience at Twisty Tails Colindale was not positive. All your comments were investigated, as per the review provided by your partner on a different platform on 6th May 2022, and relevant actions were put in place. We would like to reassure you that children's safety and parents’ partnership is paramount to us. Therefore, we welcome all feedback from parents, so we can consciously improve our service.
I would like to take this opportunity to thank you for your contribution and wish you and your family all the best for the future.
Twisty Tails Nursery

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Review of
Twisty Tails Nursery (Pinner)
from T M (Mother of Child) published on 29 March 2022

Submitted via Website • Report

Overall Experience

I like this nursery because I think they focus on every child's necessities. The manager is a very good person. My child now is getting involved in the English language and he is speaking very much with me about his day at nursery.

Reply from Tenysha Calliste, Nursery Manager at Twisty Tails Nursery (Pinner)

Thank you for your kind words. It has been a pleasure looking after your child and watching his English develop.

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Review of
Twisty Tails Nursery (Pinner)
from Julian C (Father of Child) published on 22 March 2022

Submitted via Website • Report

Overall Experience

I have found the carers and staff at Twisty Tails Pinner to be absolutely fantastic with my 1-year-old. He loves going in every morning which is great for me to see. The staff are very welcoming every morning. He has learnt so much from the time he has been there, from becoming more independent with

his daily activities, communicating with me, and his overall happiness. My son enjoys the wide range of activities that the nursery provide from messy play, painting, colouring, storytime, nursery rhymes and including baby yoga!
The daily online and verbal feedback is excellent. It is very helpful to see photos of my son engaging in daily activities. The staff understand the importance of developing various baby/toddler skills to help them achieve their age milestones. The fresh food and snack variety are excellent too. This is my second experience (2 years apart) with Twisty Tails Pinner and the nursery team have been amazing with both my boys.

Reply from Tenysha C, Manager at Twisty Tails Nursery (Pinner)

Thank you Julian. We really appreciate your comments. Twisty Tails Nursery Pinner Team.

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Day Nurseries Owned by Twisty Tails Nurseries

Twisty Tails Nurseries Locations (3)

Twisty Tails Nurseries Reviews (53)

Twisty Tails Nursery (Stanmore)

Twisty Tails Nursery (Stanmore)

Twisty Tails Nursery (Pinner)

Twisty Tails Nursery (Stanmore)

Twisty Tails Nursery (Colindale)

Twisty Tails Nursery (Stanmore)

Twisty Tails Nursery (Stanmore)

Twisty Tails Nursery (Colindale)

Twisty Tails Nursery (Stanmore)

Twisty Tails Nursery (Stanmore)

Twisty Tails Nursery (Stanmore)

Twisty Tails Nursery (Stanmore)

Twisty Tails Nursery (Pinner)

Twisty Tails Nursery (Colindale)

Twisty Tails Nursery (Pinner)

Twisty Tails Nursery (Pinner)

Twisty Tails Nursery (Pinner)

Twisty Tails Nursery (Colindale)

Twisty Tails Nursery (Pinner)

Twisty Tails Nursery (Pinner)

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