Day Nurseries Owned by Community-Minded Ltd

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Community-Minded Ltd Locations (2)

 

2 Day Nurseries owned by Community-Minded Ltd

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Happy Days Day Nursery

204 Wythenshawe Road, Northern Moor, Manchester M23 0PH 

1.6 1 review
  • Type of Nursery
  • Day Nursery
  • 26 Places
Old Moat Childcare

Old Moat Children's Centre, Old Moat Lane, Manchester M20 1DE 

  • Type of Nursery
  • Day Nursery
  • 32 Places

Community-Minded Ltd Reviews (1)

Reviews Posted for members of Community-Minded Ltd

Overall Experience

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Review of

Happy Days Day Nursery

from R S (Mother of Child) published on 28 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

We registered for the settling in sessions. They said no sessions can be booked without paying the refundable deposit.
It is mentioned in their contract (that I signed) that the settling in sessions are free. After sending my daughter for 3 one-hour long settling in sessions, I realised the nursery
wasn't what I wanted for my daughter. We didn't go ahead with the place.
They never returned the deposit. They have denied the same. Why did I not want this nursery?
I visited them 4 times in total, show around and then 3 settling in sessions, I wasn't introduced to any of the staff members, except for the one who showed us around. I asked about the key worker who would work with my child, I was never introduced to them. There was no learning schedule discussed, no information about the development updates and/or observations about the child. My child wasn't even addressed by her name for the first settling in session. On the second day, they asked me what's she called. Weird!

Reply from Isabelle Qamar, Owner at Happy Days Day Nursery

I'm really sorry you felt the nursery was not for your daughter. We talked to you every day and we would have welcomed feedback at the time of settling in, so we could have put your mind at ease if you had any worries. As per your contract, the deposit is required to book your child in our nursery after their initial visit. This is deducted from your 1st monthly fees. Your child was booked for the week and unfortunately you changed your mind on the day she was supposed to start. This means that I had already allocated staff for her attendance for the week, even though you did not pay the 1st week fees. Staff are introduced as part of the routine and they feedback daily. We use an app which records daily activities for children such as food intake, nappy/toilet, sleep and the learning activities of the day. Depending on consent, some activities are also shared on social media. We discussed with you home learning, support with toilet training and readiness for school.


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Community-Minded Ltd in Greater Manchester

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