Day Nursery Owned by Super Start Nurseries in Kent

9.2 Group Review Score (the average from all locations with a review score)
  • Day Nursery Owned by Super Start Nurseries in Kent

Only the locations & reviews in Kent for Super Start Nurseries are showing below.

View the details of all 3 locations (with 59 reviews) owned by Super Start Nurseries

Super Start Nurseries Locations in Kent (1)

 

1 Day Nursery owned by Super Start Nurseries in Kent

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The Chapel Nursery

The Chapel, Constance Grove, Dartford DA1 2GA 

8.9 16 reviews
"I would highly recommend this nursery. It is such a huge thing to trust somebody with your baby. But they are nurturing my son. I cannot…"   Read all 16 reviews
Location Type Day Nursery

The Chapel Nursery is a purpose-built facility, set up at The Chapel at West Hill in Dartford. The Chapel is a tastefully and carefully restored hospital chapel with a detailed plan to house the children's nursery. The large rooms are bright and… Read more about The Chapel Nursery

  • Type of Nursery
  • Day Nursery
  • 74 Places

Super Start Nurseries Reviews in Kent (16)

9.2
Super Start Nurseries has a Group Review Score of 9.2 (9.176) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Super Start Nurseries must have a Review Score.

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Review of

The Chapel Nursery

from Soraya B (Mother of Child) published on 13 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

The nursery is at a prime location which attracts many babies/toddlers. Unfortunately the care that this place provides is not good enough:
1) This place only caters for healthy children (who they deem easy). My little one was ex premie and had some care rules from the Hospital discharge letter which
the nursery had the ability to follow, they requested access to every hospital letter which we provided and then refused him to come back. Thankfully another Nursery accepted my baby boy without any issues and now he is flourishing with great care.
2) What they write on the app doesn't match the verbal update. For instance they write (ate no lunch on app) but at collection they say he ate a lot.
3) The managers would not reply at all for weeks if there are concerns unaddressed. At one point, there was no manager at the nursery for 2 weeks (due to illness) without replacement to reply.
4) Quite dirty of a place if I have to compare against other local nurseries.

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Review of

The Chapel Nursery

from Katy F (Mother of Child) published on 17 October 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would highly recommend this nursery. It is such a huge thing to trust somebody with your baby. But they are nurturing my son. I cannot believe how quickly he has settled. The communication is excellent. The key person approach means that my child is understood and his needs are met. The planning is
detailed and thematic. The range of activities that they do is fantastic. My son loves the routine and thrives on it- he does circle time at home with us as a family! All members of staff try to spend as much quality time as possible with the children so that they form positive relationships quickly. Management is wonderful and takes a real interest in my son's well-being. There is such genuine love and care in everything that they do. I am so relieved that I chose them to be the first step in a child's education. He is making leaps of progress already and is so happy!

Reply from Katie Davies, Group Senior Manager at The Chapel Nursery

Thank you for taking the time to complete this review, it is very much appreciated. We are privileged to be part of your and your child's journey. Kind regards, The Pickford Nursery


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Review of

The Chapel Nursery

from Kerry H (Mother of Child) published on 27 June 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter came here and still talks about her teachers here, staff have a wealth of knowledge and are always there to listen with empathy and help with any concerns. I was also given brilliant advice for my older son who was struggling at school. Amazing nursery and staff.

Reply from Katie Davies at The Chapel Nursery

Thank you so much for your wonderful review, it was an absolute pleasure to be part of your family's journey. Kind regards, The Chapel Nursery


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Review of

The Chapel Nursery

from G R (Mother of Child) published on 15 December 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As a parent, it was nice to be invited into the nursery to take part in Christmas arts and crafts. Being able to just sit with my daughter in the nursery environment and speak with the key workers. It was just a nice warm experience to know my daughter is in safe and happy hands with the nursery. I’d
like to take part in opportunities like this and get involved more as my daughter develops at the nursery.

Reply from Carley Gerard, Area Manager at The Chapel Nursery

Thank you so much for your kind words, we take such pride and joy in caring for your little one.


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Review of

The Chapel Nursery

from Natalie B (Mother of Child) published on 15 December 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Leaving my baby at 10 months was so difficult but The Chapel made it so much easier. The settling-in sessions were well organised and they sent lots of photos to reassure us. He settled very quickly, has established a good routine and enjoys going and seeing his friends and the lovely staff. The app
is great and receiving the updates and photos each day are often the highlight of my day at work!


Communication is brilliant, especially as you can send messages, rather than calls. The staff are very reassuring, look after him well, put a lot of thought into giving the little ones different activities each day, including lots of messy play and art/craft activities, and notice new things that he's achieved. It's a lovely space with a nice garden. The staff also record food, naps, nappy changes etc on the app is really useful, as well as helping me feel connected to my boy during the day.


I highly recommend viewing the nursery and seeing for yourself.


Reply from Carley Gerard, Area Manager at The Chapel Nursery

Thank you so much for your kind words, we take such pride and joy in caring for your little one.


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Review of

The Chapel Nursery

from L C (Mother of Child) published on 15 December 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My child is supported and loved at every setback or challenge but celebrated with milestones he accomplishes. The staff are well trained and professional. We are so lucky to have a daycare that looks after him as if he was with family.

Reply from Carley Gerard, Area Manager at The Chapel Nursery

Thank you so much for your kind words, we take such pride and joy in caring for your little one.


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Review of

The Chapel Nursery

from Kifayat O (Mother of Child) published on 28 September 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My baby girl has been going to the chapel for a couple of months now and she loves it. She’s developing so much and I contribute that to a happy, friendly environment. The staff are all welcoming and supportive.

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Review of

The Chapel Nursery

from Erin S (Mother of Child) published on 27 September 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Nothing but positive things to say about The Chapel Nursery. They are a lovely, friendly, supportive nursery with an amazing space for the children to learn. My little boy has come on so much since joining last year & I couldn’t ask for a better place for him to learn.

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Review of

The Chapel Nursery

from M D (Father of Child) published on 6 April 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Great experience going to The Chapel Nursery today. All staff were very welcoming and couldn’t tell us enough about how our daughter was getting on, all questions we had were answered in amazing detail. Couldn’t recommend them enough.

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Review of

The Chapel Nursery

from H Z (Mother of Child) published on 24 February 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our baby was born during the pandemic, I found it really hard to settle the baby at nursery. The Chaple Nursery team spent lots of time and patience working with our family, we worked very closely to build up the baby's confidence and all the development.
This is a nursery I would listen to parents'
opinions and suggestions, they are willing to spend lots of time and effort on each child. They don't just babysit the child, they do care about children's development.
They also update their activity calendar planner, daily update, consistently checking with parents to assure everything is at the right place. We strongly recommend this nursery to all our friends and family.

Reply from Katie Davies, Office Manager at The Chapel Nursery

Thank you for taking the time to complete the review, we really appreciate it. Thank you for your continued support.


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Review of

The Chapel Nursery

from Mariam D (Mother of Child) published on 23 February 2023

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Very happy with the nursery and how they are taking care of my son. I have seen amazing development and growth in my son since he has been attending. He has settled in well and seems to have a good relationship with the staff at the nursery. The staff are very friendly and supportive.

Reply from Katie Davies, Office Manager at The Chapel Nursery

Thank you very much for your review, it is so nice to hear from you that your son is developing amazingly it is our absolute privilege to care for him and look after him.


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Review of

The Chapel Nursery

from E W (Mother of Child) published on 23 February 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Such a lovely nursery setting, my little boy loves going in and some days it's a struggle to get him out!
His teachers, especially key workers, put so much time and attention into the days and get them to try new things which, as parents, we don't always have time to do on a day-to-day basis.
My
youngest is due to start soon and I hope he loves it just as much!

Reply from Katie Davies, Office Manager at The Chapel Nursery

Thank you for your review, it is very much appreciated. We are looking forward to continuing your family's journey with you!


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Review of

The Chapel Nursery

from A M (Mother of Child) published on 22 February 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It is an excellent nursery, my son is well cared for and has learned a lot.
My son is two years old and he is very happy and we as parents are also of the high level of learning that he has learned.
Thanks

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Review of

The Chapel Nursery

from Vanessa W (Grandmother of Child) published on 19 February 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I drop off and collect my grandson most weeks at least once. He is very happy to attend and loves his helpers and classmates. My experience of the nursery is excellent, at handover in the morning they always ask how his evening was and check if there is anything they need to know. Upon collection, they
give a brief report of how his day went, including what he has eaten and any issues we need to be aware of. The nursery assistants are always happy and friendly and go out of their way to help. (E.g. for his birthday party we didn't have a list of names of who he plays with, the girls compiled a list and labelled the invitations ensuring parents received them and even told us when some parents had accepted!). There have been times when he was going through phases of learning and the team made sure they built on the work we had put in at home (e.g. potty training). I really cannot fault anything and believe the nursery deserves to be awarded Outstanding in every category.

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Review of

The Chapel Nursery

from Radina G (Mother of Child) published on 19 October 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Great setting with loving and caring staff. Both my sons attended full time with my youngest still attending, and they love it. As a parent, I've always had peace of mind when my kids attended the nursery and were confident that they were looked after.

Reply from Carley Gerard, Office Manager at The Chapel Nursery

Thank you for your feedback and thank you for your continued support.


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Review of

The Chapel Nursery

from Sabrina H (Mother of Child) published on 18 October 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Highly recommended. The staff are very helpful and friendly. My son enjoys going to school and he has definitely improved in so many ways. Really appreciate how the nursery is looking after my son and helping him to learn and improve accordingly.

Reply from Carley Gerard, Office Manager at The Chapel Nursery

Thank you so much for your feedback. We really do appreciate your support.


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