Nuffy Bear Day Nursery Surbiton

Nuffield Health Surbiton, Simpson Way, Long Ditton, Surbiton KT6 4ER
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9.8 54 Reviews
  • Nuffy Bear Day Nursery Surbiton, Surbiton
Nuffy Bear Day Nursery, located in Surbiton, offers first class, flexible care for children aged three months to five years.

The experienced team of childcare professionals have a warm, caring attitude and work closely with parents to ensure all their children’s learning needs are met whilst maintaining a safe and secure environment.

The friendly and secure nursery offers spacious rooms within which the children are able to develop their pre-school skills through a wide range of educational resources and a variety of stimulating and creative activities.

Nuffy Bear in Surbiton offers a variety of extra-curricular activities alongside the nursery day, including: swimming for children aged over three years, Spanish, ballet, ‘Click it’, gymnastics, and Jo Jingles.
                                                                
The nursery day can be split into sessions. The morning session runs from 8am to 1pm, the afternoon session from 1pm to 6pm and full day sessions are from 8am to 6pm. They offer an early drop of session 07:30 - 08:00 and a late pick up session 18:00 - 18:30.

Care Provided by Nuffy Bear Day Nursery Surbiton

  • Type of Service
  • Day Nursery – Voluntary / Not for Profit Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Andrew Moody (Manager)
  • Number of Childcare Staff
  • 20
  • Registered Charity Number
  • 205533
  • Total Places for Children
  • 67
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:30
    Tuesday 07:30-18:30
    Wednesday 07:30-18:30
    Thursday 07:30-18:30
    Friday 07:30-18:30
  • When Closed
  • Bank Holidays & 1 week at Christmas

Funding & Fees Guide for Nuffy Bear Day Nursery Surbiton

  • AM Session £60
    PM Session £60
    All Day session £98.50 8am-6pm
    Extended All Day Session £107 7.30am - 6.30pm
    Early Drop Off £11.50 7.30am-8am
    Late Pick Up £11.50 6.00pm-6.30pm


  • Parking
  • There is free on site parking and child/parent parking bays right by the entrance.


Nuffy Bear Day Nursery Surbiton Reviews (54)

Total of 54, showing 21-40
9.8

Nuffy Bear Day Nursery Surbiton has a Review Score of 9.8 (9.815) out of 10, based on 13 reviews in the last 2 years. Over all time Nuffy Bear Day Nursery Surbiton has 54 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

Thank you to the wonderful staff at Nuffy Bear for the brilliant care and attention for my little girl who has been at Nuffy's since she was 10 months, and is now leaving as we are relocating.
My daughter has shown leaps and bounds in her vocab, physical development and interactions with others.
She has been well fed by the in house chef, and her key workers have provided lovely feedback in line with nursery guidelines as to her development.
The nursery is a bit like an extended family and led by a wonderful manager and deputy managers so that my daughter's needs have been met.
To have done all this with COVID precautions, bubbles and safeguarding to a new level is a true feat.

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Overall Experience  Overall Experience 5.0 out of 5

My daughter has just left Nuffy Bear to start school and has attended since she was 9 months old. Her older brother attended Nuffy Bear too and we couldn't recommend it highly enough. My children left Nuffy Bear with such brilliant memories, wonderful confidence in their ability to play and learn, have
fun and make friends. Upon leaving Nuffy Bear they were both absolutely ready to start school with confidence and all credit to the brilliant team who cared for them here.

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Overall Experience  Overall Experience 5.0 out of 5

As new parents, we could not be happier that we chose Nuffy Bear Nursery, both the facilities but especially the staff have been outstanding. They really take the time to make sure they understand your child’s likes, dislikes and home routine and try to incorporate that at nursery, so both you and your
baby feel happy and relaxed.

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Overall Experience  Overall Experience 5.0 out of 5

Our child attended full time from 10 months until he has recently left to go to school. They loved their time at the nursery and have formed a close bond with all the staff. Their activities have been varied and as parents, we have loved that they take them out into the local area (pre-Covid) and they
got swimming lessons once they turned 3.
Parent feedback has been well received and listened to from the management team and each of the staff have made an effort to know the kids personally, even if they are not staff in the kids room/their key workers.
Would recommend this as a happy and safe environment for kids.

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Overall Experience  Overall Experience 5.0 out of 5

Amazing nursery. They are committed to getting the best out of your child. All staff take so much care to make sure your child is happy, learning and thriving. I literally can not recommend this nursery more. Our twins LOVE going in and always come home telling us about all the interesting things they
have done - from making things to painting and dancing. The manager is exceptional, as are her staff (deputy and Key-worker!). Staff are always willing to talk about our children’s development and know everything about them. This is the place to send your kids.

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Overall Experience  Overall Experience 5.0 out of 5

My son has been at Nuffy Bear since he was 1.5 years old, he’s just left to start preschool at a school, and he was so sad to leave and constantly goes on about how he wants to stay in his class! I’m sending my little girl there as I know the staff are lovely and I would trust each and everyone on of
them with my children! Such an amazing nursery, you won’t find better anywhere else!

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Overall Experience  Overall Experience 5.0 out of 5

Our son started with Nuffy Bear when he was seven months old and has now been there just over a year. We couldn't be happier with the staff and the nursery and they've been really supportive and helpful with getting him into a good routine, weaning, walking, talking and just generally getting him used
to socialising with other children. He gets to do a wide variety of activities and whenever we have said there is something he is particularly interested in they have made sure to encourage him to do it while he is there. We are leaving due to a house move and it really is a massive shame that he can't stay with Nuffy Bear once we go. We would very much recommend this nursery!

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Overall Experience  Overall Experience 5.0 out of 5

Our daughter has sadly just left Nuffy Bear to attend a preschool closer to home. She was extremely sad to leave and still keeps asking about it. She had a wonderful couple of years there and really blossomed. The staff were always friendly and professional and I loved the daily update when I collected
her about what she had been up to each day. Wonderful facilities with excellent food and a nice outdoor space. Would not hesitate to recommend to others looking for a nursery in the Surbiton area.

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Overall Experience  Overall Experience 5.0 out of 5

Our twin girls started attending Nuffy Bear when we moved to Surbiton in 2019 and they were 2 and a half years old. The staff could not have been more helpful in settling them in, offering plenty of sessions and giving me feedback. They made a real effort to make sure I was comfortable too, as them
attending nursery was a huge step for us too.
Within a few weeks of starting, we noticed a real change in them. We speak Spanish at home, and they soon started speaking in English, counting, identifying colours etc. Their social skills have also improved massively, and staff are encouraging them to make friends with their peers. They both now eat everything and are becoming more adventurous with food, which is great - credit to the cook for being such a good cook. They also love their teachers and often ask after one of them if she’s on holiday.
They each have a key person and get treated as individuals, which is so important for us. We are really glad we chose Nuffy Bear for our family.

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Overall Experience  Overall Experience 5.0 out of 5

My son started at Nuffy Bear Surbiton in August this year at 18 months and is having a wonderful time. The nursery staff have always been kind, patient and supportive as my little one settled in and gets used to a nursery routine. We often collect our son a little early and whenever we arrive the kids
are happy in their play area with the staff and each other. When my son bumped his head (he runs, everywhere) the staff were attentive and he was very happy to be cuddled and reassured.
Security processes are excellent and the staff are great at thoroughly checking the person collecting my son have the right permissions and passwords (and checking in with me too)
I would definitely recommend the nursery and the fantastic team.

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Overall Experience  Overall Experience 5.0 out of 5

My daughter has been at Nuffy Bear for nearly two years now and we couldn’t be happier with the staff and facilities. I would very much recommend this nursery.

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Overall Experience  Overall Experience 5.0 out of 5

We have been very happy with Nuffy Bears. Our daughter has been attending full-time for 2 years and has really enjoyed it and blossomed at the nursery. The staff are all lovely, very professional, friendly and genuinely caring.
We are impressed by the activities on offer. Each child is offered a free-swimming
class from 3 years old, a weekly group yoga class and there are plenty of optional activities to choose as well such as Jo Jingles and ballet.
Our daughter has learnt so much through play and encouragement from the teachers. The environment is nurturing, warm and caring and the teachers provide emotional support to the children's personal development.
Sadly our time at Nuffy Bears is coming to an end soon as we are leaving for school but I would highly recommend this nursery and would like to thank the manager and all the teachers in Busy Bees for caring for our daughter these past two years. We will miss you and be back to visit!

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Overall Experience  Overall Experience 4.0 out of 5

Our child has been going to Nuffy Bear since they were a baby and we have been happy with the nursery. There are some absolutely wonderful staff who really love the children and make them feel special. The facilities are nice and spacious, light and clean. The outside space could be bigger but it is
well equipped and the children always seem to be having a great time there. The nursery puts a lot of emphasis on health and wellbeing, so activities including swimming and yoga are included, which is great. The food is healthy and varied and seems to go down well with the children. We've had good written records of our child's progress through the nursery and how they match up to EYFS targets. Our child has been encouraged and stimulated to learn both academically, socially and emotionally and is leaving nursery well equipped for school. Most importantly, she seems genuinely sad to be going.

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Overall Experience  Overall Experience 5.0 out of 5

Nuffy Bear is a very friendly and loving nursery. We've had two children attend over the last 4 and a half years and during that time we've seen how their changing emotional and developmental needs have been met. The nursery staff know all the children very well. They give plenty of cuddles but also
encourage the development of skills like self-feeding, getting dressed, using the toilet, washing hands, and helping to tidy up. The fact the nursery is in a gym means that the over threes have swimming and yoga lessons included in the fees. This is great, and I am quite often made to try out their newly learnt yoga skills at home! Other activities like ballet and music are also offered. There is plenty of time spent outside in the garden and there are also frequent trips to the local park. Our son found the transition to school easy thanks to the great start he had here and I'm sure our daughter will do too – we’re just sad that the end of our time here is fast approaching.

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Overall Experience  Overall Experience 5.0 out of 5

I feel I receive wonderful feedback about my child and when attending parents evening I feel the staff know my child and know what they want and setting reasonable goals for her development. I also enjoy having a parent forum so the parents' opinions are involved and shared. They have monthly newsletters
on the changes within the nursery and any events they are having. I feel welcomed when coming in and able to speak to the manager when wanted.

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Overall Experience  Overall Experience 4.0 out of 5

Always happy with the staff at Nuffy Bear. They are exceptionally welcoming and I trust that they care for my child. I feel they try to get to know the family and are familiar with all members.

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Overall Experience  Overall Experience 4.0 out of 5

Our son has attended a different nursery prior to Nuffy Bear and it wasn’t at all what we expected. Here children are very happy and they all seem to get along with each other and the staff very well. We feel free to talk to the staff and communicate our son’s needs. There is loads of messy play involved
which I wasn’t pleased about to start with but seeing the pictures and report of my son for his first week it made me feel it was all worth it. All of a sudden it made sense and it wasn’t just random play.
Our son seems to have accommodated well. He still needs loads of encouragement with his meals and the staff are doing a great job, even the nursery cook got involved in assisting him, which was great to see!
There were many occasions when they all went out of their way to ensure our son is happy and well looked after while in their care. Our son is happy and always looking forward to seeing his friends again.

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Overall Experience  Overall Experience 5.0 out of 5

My granddaughter has been attending Nuffy Bears for over a year now. She has made lots of friends and is happy when I collect her. I am impressed with the care she is given and how she is welcomed by name with a smile from members of staff - not just those who work in her area.
We read her reports
carefully and at our parent consultation meetings it is clear she is well known and her social, physical and educational needs are being well catered for. I like the focus on children learning through their interests with a priority given to using resources from the natural world.
The behaviour management is fair and firm, with clear expectations which leads to a calm, happy environment where children can feel secure. The occasional after session general meetings for staff to explain their philosophy and approaches to parents are interesting and helpful. The visiting Zoolab provide extended experiences and my granddaughter is looking forward to the swimming sessions.

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Overall Experience  Overall Experience 4.0 out of 5

Our child has settled in very well at Nuffy Bear. The careworker is brilliant and she is missed when not around.
The menu is great.
Messy play is very messy but full of learning and fun. Our child is developing well in the nursery environment.

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Overall Experience  Overall Experience 4.0 out of 5

We had to change nursery for our daughter so she would be closer to my workplace and I was very worried about how she would settle into a new environment especially mid-term but the Nuffy Bear staff have been amazing with the transition for my daughter. They are all so nurturing, warm and caring. We
have regular catch ups on how she is doing and what she has been up to during the day. It feels lovely to come back to a very happy child at the end of the day because a happy child means happy parents. My daughter loves going to nursery, she enjoys all the activities they do, especially her ballet class. Also, they seem to have a lot of food available during the day, as my daughter always tells me about all the yummy food she has had for either snack, lunch or tea. We are extremely happy with how they have helped our daughter settle in and make her feel very welcome.

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Current Review Score: 9.8 (9.815)

Overview of Review Score

The Review Score of 9.8 (9.815) out of 10 for Nuffy Bear Day Nursery Surbiton is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.845 for Nuffy Bear Day Nursery Surbiton is calculated as follows: ( (131 Excellents x 5) + (24 Goods x 4) ) ÷ 155 Ratings = 4.845

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.97 Points relating to the number of positive Reviews for Nuffy Bear Day Nursery Surbiton is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 67 number of registered child places is 13.4. 13 Positive Reviews ÷ 13.4 = 0.97

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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