Heath House Day Nursery and Pre School

52 Fleet Road, Fleet GU51 4PA
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8.1 67 Reviews
  • Heath House Day Nursery and Pre School, Fleet
Heath House Day Nursery is facility consisting of four large play rooms with good natural light that are ideal for children to learn and develop.

All of the nursery's staff are CRB checked and experienced in the benefits of age-specific learning and working closely with parents.

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Care Provided by Heath House Day Nursery and Pre School

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Annette Stephens (Owner/Manager)
  • Number of Childcare Staff
  • 30
  • Total Places for Children
  • 100
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:30
    Tuesday 07:30-18:30
    Wednesday 07:30-18:30
    Thursday 07:30-18:30
    Friday 07:30-18:30
  • When Closed
  • Bank Holidays & 1 week at Christmas

Heath House Day Nursery and Pre School Reviews (67)

Total of 67, showing 41-60
8.1

Heath House Day Nursery and Pre School has a Review Score of 8.1 (8.114) out of 10, based on 3 reviews in the last 2 years. Over all time Heath House Day Nursery and Pre School has 67 reviews.

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Review from George P (Father of Child) published on 29 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely nursery, professional and caring staff. Our son is very happy and settled. He particularly enjoys the outdoor forest and play area.
The food is a good variety and enjoyed by our boy. Early morning and late pick up are very convenient.

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Review from Katy S (Mother of Child) published on 28 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I chose Heath House for my son after visiting when he was only three months old. I was really impressed straight away and felt very comfortable with the extremely friendly and attentive staff. I really liked the huge range of educational activities on offer as well as the lovely forest area for them
to explore. My son started at Heath House at the end of June 2021 aged 9 months, and he has settled in excellently. After only a couple of weeks, he has bonded well with his carers and has been showing a keen interest in lots of different activities. We have also noticed an overall improvement at home in all of his skills since being at nursery which is wonderful.

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Review from Katie T (Mother of Child) published on 28 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Heath house is like a home from home, my children settled in so easily and it's clear to see how much they love all the staff. The staff are amazing and are always so approachable. I'm so glad that we found Heath House!

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Review from Jess J (Mother of Child) published on 28 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Heath House is a fantastic nursery. We couldn't be happier with the care and support our son gets from the friendly and engaging staff. He loves nursery and especially the forest, which is a real bonus for such a central location. We have found Heath House to be really flexible and accommodating to
our son's needs, including supporting him through potty training before he turned 2 and asking for our input on his next steps! It is so nice dropping our son off knowing he will have a great day with really caring, warm and encouraging people around him. We wouldn't hesitate in recommending Heath House to others.

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Review from Sophie R (Mother of Child) published on 28 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience with Heath House has been excellent. The staff are fantastic. They really helped my daughter settle especially considering she was born during the lockdown and therefore had little exposure to other people. They have helped grow her confidence and I'm really pleased we chose this nursery.

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Review from Steve F (Father of Child) published on 28 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our daughter has been at Heath House for just over 2 years now and loves going in each day and the staff there. We are totally at ease knowing our daughter is receiving great care and learning there and it almost feels like an extension of our family.

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Review from K M (Mother of Child) published on 26 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our daughter has been in this nursery for two years and she loves going in!
Kind and caring staff in all the rooms.
She is currently in the Pre-Ps room and staff have been very supportive with potty training and speech development. My daughter loves her carers in this room we say goodnight to them
all each evening!
Great outside facilities for play in the garden area and the forest area.
Communication is good with the nursery sharing photos and stories on a regular basis.

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Review from Viki N (Mother of Child) published on 23 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have had such a wonderful experience with Heath House over the past 4 years with both our children. We have always felt so reassured that our children are in good, safe hands, that they have developed well and most importantly that they have always been so happy there. The staff are friendly, professional
and dedicated. Highly recommend.

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Review from Charles C (Father of Child) published on 29 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We chose Heath House for our son to attend from age 2-4 years old, despite it being a long drive, having been impressed with the staff and the setting when we went round.
Over the two years he was at Heath House we were consistently impressed and delighted at the professionalism and dedication of the
staff. The level of attention they were able to give him, both from his key workers and other staff, was beyond what we expected. He was advanced on some abilities but behind on others, and they were pro-active in aiding and assisting where he needed to be stretched; and on developing effective interventions where he needed to be supportive.
Heath House gave us some remote support during lockdown and opened quickly and safely soon afterwards. Our son left ready, excited and prepared for school, which is the best we could have hoped for.

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Review from Jo M (Mother of Child) published on 12 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has been going for almost three years and is very happy here. He has lots of friends and is always doing fun and educational activities. The staff are extremely friendly and caring. We can’t recommend Heath House enough.

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Review from Sarah G (Mother of Child) published on 7 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Heath House is an exceptional nursery! I’ve had my elder daughter there from the age of 8 months and my younger daughter from 3 months and the care, love and attention that all staff give to the children is phenomenal. The staff are highly trained and will always support the growth and development of
each child according to where that child is at. There is consistent feedback and correspondence with parents and support for parents and children. The staff make it a wonderful, welcoming place with a fantastic atmosphere and children are encouraged to grow and learn through exploration and inquiry. The nursery management is friendly, thoughtful, approachable and always willing to help out and are positive good leaders. Their warm, open and friendly attitudes are amazing and I wouldn’t consider any other nursery for my children!

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Review from Lauren S (Mother of Child) published on 7 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This nursery has been fantastic with both of our boys. They both settled in so well and have come on leaps and bounds thanks to the amazing staff.
They set up lots of varied activities for the children and also have a forest area for the children to go and explore.
The menu is extremely varied and
has allowed our boys to try lots of different foods which they may not have tried at home otherwise.
One of my favourite things about this nursery is that they have a separate room for babies and a separate room for toddlers which I think provides such peace of mind when sending young babies (other nurseries are just 0-2yrs).
I would highly recommend sending your children here.

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Review from Louise (Mother of Child) published on 7 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Great nursery for my son who has been there since a baby. Always lovely caring staff who have such an affection for the children. Great activities and facilities and the menu is really diverse! Love the place as does my son.

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Review from Caroline K (Mother of Child) published on 13 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff really helped my little boy settle into the nursery when he started in May. They called me regularly in the first week to put me at ease. The nursery staff are all lovely.

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Review from R T (Mother of Child) published on 11 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff at Heath House are brilliant, we have found them to be caring, attentive and a crucial influence positively in our little girl's development. The nursery is laid out well with plenty for little ones to do and enjoy. The outside play areas include a mini forest area which proves a big hit from
the stories we hear. We receive regular updates on development stages, these include photos which are great to see.

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Review from K F (Mother of Child) published on 26 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Excellent, caring staff who go out of their way to make it a home from home.
Good outdoor space for toddlers to explore and enjoy.
My son is always smiley and loves the endless messy play activities.
Highly recommend.

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Review from Helen B (Mother of Child) published on 26 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My son is so happy here, which reassures me when I have to leave him to go to work.
We put him into this nursery from 10 months old and he is now 18 months old and we have only positive things to say about the baby room.
All of the carers are absolutely lovely and so friendly.

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Review from E Q (Mother of Child) published on 16 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My child has been going to Heath House Nursery for 8 months now.


As a new mum I was very apprehensive leaving my child when I returned to work. All of the staff in the baby room were fantastic - very caring and reassuring and I felt that my child was safe and being cared for.


My child seems to

really enjoy going to nursery and is thriving - I am currently seeing weekly changes in him.

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Review from Rebecca H (Mother of Child) published on 14 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Heath House is a friendly nursery who have been caring and communicative when looking after my two year old.

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Review from Cheryl R (Mother of Child) published on 14 June 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am really pleased with the nursery, my son absolutely loves it. I have seen a massive change in his development having changed from another provider to Heath House.
The team are so welcoming, stable and always consistent in the service they provide.
I would certainly recommend Heath House.

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Current Review Score: 8.1 (8.114)

Overview of Review Score

The Review Score of 8.1 (8.114) out of 10 for Heath House Day Nursery and Pre School is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.4 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.714 for Heath House Day Nursery and Pre School is calculated as follows: ( (25 Excellents x 5) + (10 Goods x 4) ) ÷ 35 Ratings = 4.714

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.4 Points relating to the number of positive Reviews for Heath House Day Nursery and Pre School is based on 3 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 = 3.25

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 100 number of registered child places is 20. 3 Positive Reviews ÷ 20 = 0.15

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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