Kids Play The Childcare Hub

1a Roebuck Way, Knowlhill, Milton Keynes MK5 8HL
Submit a Review
7.0 59 Reviews
  • Kids Play The Childcare Hub, Milton Keynes
The new Childcare Hub is Kids Play’s home of nature-based play. With all rooms having free-flow access to woodland gardens, children can fully connect with the great outdoors. The Hub was recently rated by Ofsted, in February 2019, 'good' with 'outstanding' features.

Whether the child is 6 months or 5 years, the setting has the resources to further their development. Babies' motor skills are encouraged with natural wooden toys, toddlers love water and creative play, whilst pre-schoolers can’t get enough of the forest school activities and storytelling in the Hobbit house.

To encourage children to care for animals, the pre-schoolers help look after Gary the giant land snail, whilst the resident rabbits and guinea pigs live in the toddler garden.

Being the home of nature-based play, little green figures are nurtured. On the roof garden, children can plant and care for vegetables and herbs, to use them for their own pizza creations which they cook in the outside pizza oven.

Across Kids Play Childcare, it uses child-led learning called ‘planning in the moment’. This enables practitioners to build on a child’s natural interest and turn any play into a learning opportunity.

Children from the Hub love exploring their BRAND NEW Nursery Gardens, and enjoy weekly visits to local attraction Thrift Farm where they take part in Forest School Sessions. Here children enjoy building dens, climbing trees and exploring nature.

Care Provided by Kids Play The Childcare Hub

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Kathryn East & Elena Yanchevski (Managers)
  • Number of Childcare Staff
  • 42
  • Total Places for Children
  • 180
  • Age Range
    • from 0 years 2 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:30
    Tuesday 07:30-18:30
    Wednesday 07:30-18:30
    Thursday 07:30-18:30
    Friday 07:30-18:30
  • When Closed
  • Bank Holidays & Christmas

Kids Play The Childcare Hub Reviews (59)

Total of 59, showing 1-20
7.0

Kids Play The Childcare Hub has a Review Score of 7.0 (7.016) out of 10, based on 5 reviews in the last 2 years. Over all time Kids Play The Childcare Hub has 59 reviews.

Overall Experience

  • 47
  • 10
  • 1
  • 0
  • 1

Date Published

59
3
4
5
54
Overall Experience  Overall Experience 5.0 out of 5

We have a great experience with the nursery, the staff is amazing and our little one loves them.
She goes in happy and is happy at the end of the day coming back to us.
She does daily activities that she enjoys and the staff is very caring, everyone knows her name, she is happy to see them in the
morning.

Reply from Jennifer OShea, Customer Experience Team Leader at Kids Play The Childcare Hub

Thank you so much for your wonderful feedback! We're thrilled to hear that your little one enjoys her time at the nursery and that she feels so comfortable and happy with our team. It's great to know she's excited to go in each morning and leaves with a smile at the end of the day.


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Overall Experience  Overall Experience 3.0 out of 5

Not a good nursery if your child has any additional needs. My son has a speech delay and as such was not as advanced as other children when it came to sitting and eating lunch. On almost every day he would be sent home with us being told he had eaten a solitary cracker. We had advised the nursery that
he eats with a high chair at home so as to focus him on the meal, however, they refused to use a high chair and were happy for him to go a while, 8-hour day wasting only a cracker. By comparison, he has now started a primary school nursery and is given access to a high chair and eats the majority of his lunch every day. For how much money you pay for a nursery like this you would hope they would at least feed your children. He was left to his own devices most of the time and we were left with the impression they did not have the time or resources to support him.

Reply from Sonny Amjad, Marketing Executive at Kids Play The Childcare Hub

Thank you for taking the time to share your concerns. We're truly sorry to hear about your experience and that we weren't able to provide the tailored support your son needed. Your feedback about mealtime adjustments and overall support has been taken seriously, and we're working to ensure that all children receive the individual care they deserve. We're glad your son is thriving in his current setting and wish him all the best. Thank you for helping us learn and improve.


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Overall Experience  Overall Experience 1.0 out of 5

Our child didn't get any service from the company, so was a non starter, but they will still happily take your deposit! Apparently it's in the contract, no love, you like to rob people of their hard earned money and stick 2 fingers in the air, says everything about the place, thank God we didn't leave
our child there!

Reply from Sonny, Marketing at Kids Play The Childcare Hub

We're sorry to hear about your frustration and disappointment. We understand how important clarity and fairness are when it comes to financial matters. While we aim for transparency in our policies, we deeply regret that this experience left you feeling let down. Your feedback is valuable, and we'll take it on board to ensure better communication in the future. We wish you all the best moving forward.


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

We currently have two of our children attending the nursery and they have been there since January 2023. The staff are absolutely fantastic and go out of their way to ensure the children are happy and content. They focus on getting to know the children as individuals and build excellent rapport with
them. Both of my girls have been fortunate to have the most amazing keyworkers from the baby room to preschool. As parents, we were sceptical about putting our girls into nursery in the first place, however, I cannot recommend this place enough. You have to visit it to understand how child-centred and beautiful the setting is. We absolutely love that the children get to explore nature and learn by having autonomy over the types of activities they engage in. Highly recommended!

Reply from Sonny, Marketing at Kids Play The Childcare Hub

Thank you so much for your glowing review! We're thrilled to hear that your daughters have had such a positive experience since joining us in January 2023. Our team takes great pride in getting to know each child as an individual, and it's wonderful to hear that their keyworkers have made such a strong impact. We're also delighted that our focus on nature and autonomy has resonated with your family. Your recommendation means the world to us, and we look forward to continuing to support your girls' growth and happiness!


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Our son started at Kids Play last year after we had a bad experience at another nursery where our son was not welcome to attend all year as he has additional needs. I can't recommend this nursery enough, they have been amazing! The facilities in the nursery are outstanding and the staff are amazing,
our son has come along so well at this nursery and they have been so good with keeping us informed about everything from his day at nursery and keeping us informed about everything that they are doing for him with regards to SEN, which he will now be ready to move to school with an EHCP in place which they explained everything about it to us and did everything for and appreciate all the work that this has taken. This nursery is so inclusive and our son is thriving there. Thank you so much the manager, the SENCO and all the staff at Kids Play.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

I have two children attending The Childcare Hub in babies and preschool. We have been attending the nursery since January 2021 and could not be happier with the childcare setting. All staff in all the rooms have made me feel at ease leaving my children. They provide a thorough debrief daily and additional
reviews on my children's development. The children love the outdoors and nature play that is available to them daily. Since attending the setting, both have become a lot more confident and we know they enjoy their time at the nursery. I highly recommend it.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

I send both my children to this nursery. My son started in the baby room in the summer and settled in quickly. We have seen his confidence grow and the staff in that room have been brilliant, working with us and him, to help him learn new things. He has formed strong relationships with his key worker
and some of the other staff and children. My daughter is in the preschool room. It is a large setting so they always have a wide range of activities going on for the children to choose from. She particularly enjoys the creative activities, as well as the fantastic garden and outdoor facilities. They also do regular trips to the local farm and attend forest school sessions. She learns a lot there and I feel will be well prepared for starting school next year.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Outstanding nursery from the staff, activities and food. My son is always happy to go, has a lot of fun and is stimulated in learning while playing. He absolutely loves all teachers and happily plays with the other children.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Lovely staff and is a great place for the children. Lots of activities for them to enjoy all day. I can see a very rapid development in the education of the children. The outdoor spaces are really well equipped for the children. The only downside is when the kids are coming home very dirty and muddy,
full of sand, but I suppose at least they had a really fun day.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Highly recommend the nursery, my son loves it. The staff are amazing. One of the best facilities in the area. They are organised and go over and beyond to make the children comfortable. It has been the best decision I made.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Both of our children have attended the Childcare Hub and have loved every minute of it. The staff are so friendly and seem to really enjoy looking after the children. We would certainly recommend them to our friends and family.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

The staff in the baby room have been brilliant at helping settle my little one and me into nursery, especially in the restricted times. Her key worker has gone above and beyond to ensure I feel updated, have had the opportunity to look around the room again after hours as the last time we visited was
in 2019 and suggested things to help with my baby adjusting. I was anxious about her sleeping and eating there and they've totally followed her lead, pace and made her feel comfortable to sleep. Any new start is challenging but particularly in these stricter times. I'm really grateful for their support and the facilities look great. She came home covered in glitter the other day and had had a great time. Thank you to the team!

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Our daughter has been attending The Childcare Hub nursery since January 2021. Due to our gentle parenting style we had originally been focused on finding a childminder. We were recommended the nursery and could not be happier with what we found. They have been able to meet all our requirements and daughters
needs. They clearly have an up to date, evidence-based approach to childcare. With the challenges of the pandemic it was a nerve wracking transition for our daughter but they were incredibly supportive. They have accepted cloth nappies without any difficulty and they are happy to provide a gentle approach to sleep. We also follow a Montessori influence at home and their natural approach to child led learning fits very well alongside this. Currently she is transitioning from the baby to toddler room and this has been handled with great care and reassurance. I highly recommend considering this nursery.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My son has been at this pre-school since September 2020. He is extremely happy there and has learnt so much in a relatively short space of time. This has obviously been a difficult year for everyone but I am so impressed with how the pre-school have kept life as normal as possible and continued to keep
the children engaged with fun, enriching, and exciting activities. I cannot fault the staff and the care they give. They are always happy to see the children and welcome them in with smiles and enthusiasm. They work so hard behind the scenes to keep their venue open and safe for our children. My son looks forward to going every day and I know he will be sad to leave them in July. A special mention to a particular member of staff, my son absolutely adores him and he comes home with endless stories of the games and activities that they have had fun doing. Thank you to all the pre-school staff, for all you do for our son.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Without a doubt, this childcare setting was a treasure found in our case!
We love everything about the setting!
This nursery has excellent outdoor space with lots of activities for kids. There are fantastic playgrounds, which would suit explorers of any age. The internal areas are built for maximum
comfort of little people with lots of toys and activities available.
We were impressed with the level of support and assistance offered to our son when he joined the setting. This nursery is by far the best one we went to!
As parents, we can see how much our little boy progressed since we joined. I can confidently say that we can see how much teachers work with our child, and this time investment is priceless.
Our son’s confidence grows every day; he improved his math and phonic skills exponentially. From the moment I met the setting manager, I was blown away by how passionate everyone is about the well-being of kids and their development.
Fantastic place, amazing staff and very happy kids!

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

I have sent all three of my children to Kids Play in Bury St Edmunds. My youngest is now 15 months and has been there since he was 7 months. The staff are always so friendly and take the time to discuss every individual child with the parents. I really enjoy my chats with them in the morning and afternoon.
My children were all extremely happy there and I have always found that my children's individual needs have been catered for excellently. The support in my children's social and learning development has been brilliant. I would definitely recommend this nursery.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Absolutely amazing people, very understanding and patient with our bilingual daughter, also with the parents. We are really happy that we have chosen Kids Play and really thankful for the amazing job they are doing there.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

So so happy. The staff are absolutely lovely. Both my children absolutely adore going there and have formed some incredible bonds with their key workers and others. They've made lovely friends. They have learned so much. Their communication skills are fantastic and they get so excited to go to nursery
every day they are there. They love the outdoor facilities and indoor activities. The nursery is very clean, the food is fantastic, my two both try new things every week. I literally can't praise the nursery and the staff enough.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

A super nursery where I feel my child is very safe. All the employees have a good understanding of my child's development stage, personality and daily routine. I trust them all entirely. The nursery have been incredibly diligent about the children's welfare throughout the COVID pandemic and have put
reassuring safety measures in place. Communication is always timely and clear. I'm thrilled that my child is in such caring and safe hands.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Overall Experience  Overall Experience 4.0 out of 5

My son started at Kidsplay in November 2019 and has thoroughly enjoyed every day due to the variety of activities and the kindness of staff.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Current Review Score: 7.0 (7.016)

Overview of Review Score

The Review Score of 7.0 (7.016) out of 10 for Kids Play The Childcare Hub is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 3.7 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.3 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 3.683 for Kids Play The Childcare Hub is calculated as follows: ( (33 Excellents x 5) + (6 Goods x 4) + (4 Satisfactorys x 3) + (3 Poors x 2) + (14 Very Poors x 1) ) ÷ 60 Ratings = 3.683

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.333 Points relating to the number of positive Reviews for Kids Play The Childcare Hub is based on 3 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 = 3.25

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 180 number of registered child places is 36. 3 Positive Reviews ÷ 36 = 0.083

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (4)

Loading

Loading
Loading

Loading

Loading

Loading

Loading

Loading events

Loading

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Kids Play The Childcare Hub

What is the Age Range of Children that Kids Play The Childcare Hub accepts?

Kids Play The Childcare Hub accepts Children aged from 0 years 2 months to 5 years 0 months.

What Days & Hours is Kids Play The Childcare Hub Open?

Kids Play The Childcare Hub is open: Monday 07:30-18:30, Tuesday 07:30-18:30, Wednesday 07:30-18:30, Thursday 07:30-18:30, Friday 07:30-18:30.

How many Children does Kids Play The Childcare Hub have capacity for?

Kids Play The Childcare Hub has capacity for a total of 180 Children.

How far is Kids Play The Childcare Hub to the centre of Milton Keynes?

1.2 mile(s) as the crow flies, distance by road may be significantly further.