Kids Play The Childcare Hub

1a Roebuck Way, Knowlhill, Milton Keynes MK5 8HL
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7.0 59 Reviews
  • Kids Play The Childcare Hub, Milton Keynes
The new Childcare Hub is Kids Play’s home of nature-based play. With all rooms having free-flow access to woodland gardens, children can fully connect with the great outdoors. The Hub was recently rated by Ofsted, in February 2019, 'good' with 'outstanding' features.

Whether the child is 6 months or 5 years, the setting has the resources to further their development. Babies' motor skills are encouraged with natural wooden toys, toddlers love water and creative play, whilst pre-schoolers can’t get enough of the forest school activities and storytelling in the Hobbit house.

To encourage children to care for animals, the pre-schoolers help look after Gary the giant land snail, whilst the resident rabbits and guinea pigs live in the toddler garden.

Being the home of nature-based play, little green figures are nurtured. On the roof garden, children can plant and care for vegetables and herbs, to use them for their own pizza creations which they cook in the outside pizza oven.

Across Kids Play Childcare, it uses child-led learning called ‘planning in the moment’. This enables practitioners to build on a child’s natural interest and turn any play into a learning opportunity.

Children from the Hub love exploring their BRAND NEW Nursery Gardens, and enjoy weekly visits to local attraction Thrift Farm where they take part in Forest School Sessions. Here children enjoy building dens, climbing trees and exploring nature.

Care Provided by Kids Play The Childcare Hub

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Kathryn East & Elena Yanchevski (Managers)
  • Number of Childcare Staff
  • 42
  • Total Places for Children
  • 180
  • Age Range
    • from 0 years 2 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:30
    Tuesday 07:30-18:30
    Wednesday 07:30-18:30
    Thursday 07:30-18:30
    Friday 07:30-18:30
  • When Closed
  • Bank Holidays & Christmas

Kids Play The Childcare Hub Reviews (59)

Total of 59, showing 21-40
7.0

Kids Play The Childcare Hub has a Review Score of 7.0 (7.016) out of 10, based on 5 reviews in the last 2 years. Over all time Kids Play The Childcare Hub has 59 reviews.

Overall Experience

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Overall Experience  Overall Experience 5.0 out of 5

We are delighted with the level of care and attention that has been paid to our child since starting at the nursery. From the initial tour to the excellent settle sessions, all the staff have worked hard to ensure our little one is settled and happy.
We really like the friendly and welcoming staff
who are always happy to update us on our child’s day. The staff are also really helpful at giving tips and advice if there’s something we are unsure of, or if there is something we want to improve at home.

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Overall Experience  Overall Experience 5.0 out of 5

Fantastic nursery, all staff extremely involved and I feel everyone knows my child's likes, dislikes and characteristics. So helpful and a wonderful setting.

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Overall Experience  Overall Experience 5.0 out of 5

We have children in both the nursery and pre-school at the Childcare Hub. It’s so convenient that we can drop off both together. The staff are really friendly which results in a positive atmosphere for all. The support we’ve had has made a big difference and the facilities are second to none.

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Overall Experience  Overall Experience 4.0 out of 5

The childcare hub is a very appropriate place for any child to start their education. The staff is very kind and interested in the children's overall development.
The hub provides a good environment for children to develop their skills and they are supported along the way.
Parents receive the appropriate
feedback at all times and all necessary support in any circumstances. I would gladly recommend it to any parent.

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Overall Experience  Overall Experience 4.0 out of 5

The review was very thorough and detailed. Our meeting was good all questions answered. We were made to feel part of the process.

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Overall Experience  Overall Experience 5.0 out of 5

My child is having a fabulous time at nursery and has come along leaps and bounds all because of the dedicated staff and wonderful atmosphere.

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Overall Experience  Overall Experience 5.0 out of 5

Amazing staff. Friendly and caring. My son loves being here. The support and communication are fantastic.

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Overall Experience  Overall Experience 5.0 out of 5

My 18-month-old son loves attending the nursery. The staff always make sure they let me know exactly how his day has been, including what he's eaten and what he has been doing. The baby room is full of fun/educational toys and is a lovely environment for my son to be in.

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Overall Experience  Overall Experience 5.0 out of 5

Even in the baby room, there is genuine free flow access to their own separate outdoor space which is amazing. All staff are friendly and have great relationships with the children. The catering team do an excellent job of dealing with my son's allergies and my son eats a brilliant variety of healthy
nutritious food. Security is good with fingerprint access. A wide range of activities are offered and they encourage the children to pursue things they are interested in. For instance, the baby room have just ordered some new toddler bikes in response to the more active children being interested in them having seen the older children on them. Reporting back to the parents isn't as good as other nurseries but my son is well looked after and happy here which is the most important thing.

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Overall Experience  Overall Experience 5.0 out of 5

We love The Childcare Hub but more importantly, our Son adores it. The staff have been so attentive in his transitions from part time to full time and we can't praise them enough for the peace of mind we have knowing that he is so well cared for.

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Overall Experience  Overall Experience 5.0 out of 5

Where have you been all our lives!
This is an amazing nursery, our daughter has settled in very quickly, she is coming on leaps and bounds since she started and has made lots of new friends.
She gets fed so much lovely healthy and a variety of food.
The nursery is always clean and the staff are
very easy to approach about any issues. They are very helpful, friendly and most importantly caring.

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Overall Experience  Overall Experience 5.0 out of 5

My daughter always enjoys coming. Always well looked after, happy and smiley.

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Overall Experience  Overall Experience 5.0 out of 5

This nursery is fantastic. Great individual care for my daughter, they understand what my daughter needs and adapt to her.

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Overall Experience  Overall Experience 5.0 out of 5

I was a very anxious mummy when my daughter started nursery. This was quickly noted by the staff who then arranged extra settling in sessions to put my mind at ease and took the time to really help me and my daughter become excited about starting nursery.
Everyone is always so friendly and friendly
and helpful and my baby girl has a ball at the nursery. She is always greeted by happy staff who have set up the most exciting activities.

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Overall Experience  Overall Experience 4.0 out of 5

Generally very satisfied about the service. My son always enjoys which is one big plus.
Only concerns are the content of some meals - pizza, pancakes, ice-cream etc for a 2-year-old. I would prefer health cooked meals including a lot of vegetables as it is critical they learn (and eat) to eat healthy
food at this age. The absence of vegetables at some meals surprises me.
The second thing is sleep. When the Bluebell room is full the sleep quantity and quality is less and inferior.
Finally, I do have reserve and concern about the next room where there is up to 40 (40!!) 2-3-year-olds in one room not much bigger and the consequent quality of care!
I would like to underline that the Bluebell staff does an amazing job!

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Overall Experience  Overall Experience 5.0 out of 5

My son has been at the nursery for just over 2 months now. He has settled in very well and we are extremely pleased with the care he is getting. The carers in the baby room are always pleased to see my son and are very interested in his care and development.
I feel fully up to date in what he is doing
at nursery and look forward to the weekly updates on the parents portal.

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Overall Experience  Overall Experience 5.0 out of 5

Fantastic building. Staff are friendly and welcoming,
Rooms are kept tidy and staff interact with children.
Food is excellent.

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Overall Experience  Overall Experience 5.0 out of 5

Fantastic, my son is really enjoying his time here. The staff are so kind, friendly and professional.

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Overall Experience  Overall Experience 5.0 out of 5

Very good. My child is very happy. I know I can leave him and know he will be well looked after.

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Overall Experience  Overall Experience 5.0 out of 5

My daughter has settled in very well at nursery and enjoys going there each day. She has developed very good relationships with all the staff and is always excited to see them.
She partakes in lots of activities every day and we get excellent feedback on her day and an observation each week which is
so lovely to hear and read. I am really happy we chose the childcare hub and feel my daughter is developing well there.

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Current Review Score: 7.0 (7.016)

Overview of Review Score

The Review Score of 7.0 (7.016) out of 10 for Kids Play The Childcare Hub is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 3.7 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.3 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 3.683 for Kids Play The Childcare Hub is calculated as follows: ( (33 Excellents x 5) + (6 Goods x 4) + (4 Satisfactorys x 3) + (3 Poors x 2) + (14 Very Poors x 1) ) ÷ 60 Ratings = 3.683

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.333 Points relating to the number of positive Reviews for Kids Play The Childcare Hub is based on 3 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 = 3.25

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 180 number of registered child places is 36. 3 Positive Reviews ÷ 36 = 0.083

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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