Bluebell Wood Children's Nursery

The Goward Hall, Cade Street, Heathfield TN21 9BS
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9.9 63 Reviews
  • Bluebell Wood Children's Nursery, Heathfield
Bluebell Wood Children's Nursery is a day nursery in part of a lovely old historic hall on the edge of Heathfield offering warm, friendly and stimulating childcare, either full-time or part-time.

The nursery is in an area which was once part of the Goward Hall and which has now been converted to provide a beautifully laid out nursery with its own private garden. The nursery is bright and airy and equipped so that your child can enjoy a wide variety of fun, creative and educational experiences.

The nursery and garden are completely enclosed and security is paramount. Bluebell Wood is on the eastern outskirts of Heathfield, overlooking fields and woods but only a few minutes from the town centre and local schools. There is ample parking and commuters in the area will find it very easy to reach. The nursery is less than 15 minutes drive from villages and towns as far apart as Mayfield, Mark Cross, Buxted and Battle.

Care Provided by Bluebell Wood Children's Nursery

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Charlotte Robinson & Lydia Rees-Webb (Nursery Managers)
  • Number of Childcare Staff
  • 21
  • Total Places for Children
  • 50
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:00-18:00
    Tuesday 07:00-18:00
    Wednesday 07:00-18:00
    Thursday 07:00-18:00
    Friday 07:00-18:00
  • When Closed
  • Bank Holidays

Funding & Fees Guide for Bluebell Wood Children's Nursery

  • 2024 FEES FOR FULL DAYCARE NON-FUNDED:


    Children aged 0 – 5 years - Week full £330.00 per week / Day full (8 am –6 pm) £75.00 per day / Session morning (8 am-1 pm) £47.00per session / Session afternoon (1 pm-6 pm) £47.00 per session.


  • Parents can book their child in to attend from 7:30am and up to 6:30pm. These are charged at £8.00 per half hour or part half hour.
    Terms of Payment (please see our Terms and Conditions).
    A non-refundable fee of £25 is payable on registration, along with an £80 refundable deposit for securing a place.
    Fees are charged on a monthly basis.
    Fees are payable monthly in advance, by standing order or BACS by the last day of the preceding month or by cheque by the 24th of the preceding month. The nursery closes at 1 pm Christmas Eve, for the period in between Christmas and New Year and on bank holidays. No charge is made during scheduled nursery closures.


Bluebell Wood Children's Nursery Reviews (63)

Total of 63, showing 21-40
9.9

Bluebell Wood Children's Nursery has a Review Score of 9.9 (9.923) out of 10, based on 14 reviews in the last 2 years. Over all time Bluebell Wood Children's Nursery has 63 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

Our daughter has been going to Bluebell and recently moved up from the baby room.
Our daughter adores going to nursery, she is so happy there with their lovely caring staff. All the staff we have met seem to genuinely adore all the children in their care, and always treat them with so much love and
kindness.
They have been great with communicating and managing us all during the pandemic and we feel our daughter is safe in their hands.

Reply from Carmen Weller, Project Coordinator at Bluebell Wood Children's Nursery

Thank you Sophie for your lovely kind words. I will ensure to pass your review onto the management and staff team.


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Overall Experience  Overall Experience 5.0 out of 5

Great nursery, both my boys have been here since they were 10 months old. Really really nice staff and both of them have thrived. Also, the management has been so accommodating throughout the pandemic for parents and also set up a really good, safe system for the children to attend nursery safely ensuring
they are kept in their bubbles. Highly recommend.

Reply from Carmen Weller, Project Coordinator at Bluebell Wood Children's Nursery

Thank you so much for your kind words, Nikki. We really appreciate you taking the time out to share your experience with us. I will ensure to pass on your lovely feedback to the management and staff team.


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Overall Experience  Overall Experience 5.0 out of 5

My daughter has been at Bluebell Wood 3 days a week since she was 10 months old and I can't recommend it highly enough. The staff were great from the get-go and she settled in literally straight away (in our first taster session). They work really hard to make it a home from home and really get to know
your child and work with their needs/routines rather than making the child try to 'fit' with a nursery routine. I breastfeed and they made it so easy for me to continue this with expressed milk. If you are having any issues at home, they will also come up with creative ways to support you with this (i.e. getting my daughter and her little friends bathing the babies together while my daughter was going through a phase of fearing the bath). I feel so lucky to have such a fab nursery and it made the difficult transition of going back to work and leaving her so much easier! Thank you Bluebell Wood!

Reply from Carmen Weller, Project Coordinator at Bluebell Wood Children's Nursery

Thank you for this amazing review. We are thrilled you're so happy with the nursery and your daughter has settled in well. Our staff will definitely be happy to read what you wrote and again we thank you for your kind words.


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Overall Experience  Overall Experience 5.0 out of 5

The nursery has been fantastic in helping our boys settle in. They’ve been incredibly supportive with their speech delay and we’ve seen amazing progress in their language, behaviour, and attention since being at Bluebell Wood. The staff are all approachable, friendly, highly professional, and endlessly
caring - we are delighted to have found such a brilliant nursery for our children.

Reply from Carmen Weller, Project Coordinator at Bluebell Wood Children's Nursery

Thank you for your wonderful review. We are so happy your boys are happy and settled into nursery. It means so much to us as a team and your review reaffirms the hard work we put in every day. I will ensure to pass this on to the staff team.


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Overall Experience  Overall Experience 5.0 out of 5

My son has been going to Bluebell Wood since he was 6 months. He’s now almost 3 years. He really enjoys all the activities. All the girls that work there are so friendly. I get regular updates with pictures of activities on the app. The kids get plenty of fresh air outdoors too, I thoroughly recommend.

Reply from Carmen Weller, Project Coordinator at Bluebell Wood Children's Nursery

Thank you so much for your lovely feedback. I will pass your review with the staff team.


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Overall Experience  Overall Experience 5.0 out of 5

Bluebell Wood is an amazing nursery. My daughter has come on leaps and bounds since attending this nursery. The staff are very welcoming and have amazing ideas for fun activities to do. My daughter loves her time at nursery and after feeling very nervous about giving my daughter to someone else to look
after, they made me and my daughter feel very comfortable!

Reply from Carmen Weller, Project Coordinator at Bluebell Wood Children's Nursery

Thank you for such a wonderful review. It means so much to the staff team to have such lovely comments like this. We are so pleased that your daughter has come on leaps and bounds and really enjoys attending nursery. I will ensure to pass on your review with the team.


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Overall Experience  Overall Experience 5.0 out of 5

My little boy has been going to Bluebell Wood for just over a year and absolutely loves it. All the staff are brilliant - so kind, helpful and approachable. I love receiving updates throughout the day to see what he has been up to, had to eat etc. I know that he is really well looked after, and he’s
always excited to go in. Thank you all for doing such a good job.

Reply from Carmen Weller, Project Coordinator at Bluebell Wood Children's Nursery

Thank you so much, Kate, for this wonderful review. The staff all work really hard and it means a lot to have such lovely feedback like this. Well done Hollie and all the Bluebell Wood team.


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Overall Experience  Overall Experience 5.0 out of 5

Fantastic nursery, our son absolutely loves going here and always has lots to tell us about his day. They make a great effort in getting to know and understanding your child’s needs and I feel completely at ease leaving my son in their hands.

Reply from Carmen Weller, Project Coordinator at Bluebell Wood Children's Nursery

Thank you for this lovely review, Danielle, It means so much to the team to receive great feedback like this.


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Overall Experience  Overall Experience 5.0 out of 5

Returning to work after having your first child is stressful and I dreaded our first session where I'd have to leave him at a nursery when the pandemic has meant he's had little contact with anyone outside our immediate family, so when I collected him after his first taster morning and he was smiling
from ear to ear I was so relieved! From that moment onwards he has absolutely loved going to Bluebell Wood and seeing his updates on the app of him playing and learning in a safe environment is wonderful. He's coming up to 18mths and I've really seen an improvement in his communication since he started. The staff are brilliant and very approachable and we couldn't be happier!

Reply from Carmen Weller, Project Coordinator at Bluebell Wood Children's Nursery

Thank you, Lizzie, for your wonderful review. We are so happy your little boy has settled in well and that you are happy with the nursery. It means so much you to the team to receive such positive feedback like this. Fantastic work The Bluebell Wood staff team!


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Overall Experience  Overall Experience 5.0 out of 5

I would highly recommend this nursery. My daughter loves it there and literally runs through the gates in the morning. All of the staff know her and genuinely take an interest in her development and wellbeing, and are accommodating whenever I’ve had to ask for additional or altered provision. I was
initially worried about the lack of ‘green’ outside space but quickly learnt that what goes in inside the nursery is far more important. The playground is small, but more than adequate, and the children are always involved in an activity of some kind; whatever the weather! My daughter has without a doubt, progressed whilst at the nursery and talks fondly of her time there.

Reply from Carmen Weller, Project Coordinator at Bluebell Wood Children's Nursery

Thank you for your lovely review. I am so pleased your daughter is very happy and loves coming to nursery. I will ensure to pass on your wonderful review with the staff team.


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Overall Experience  Overall Experience 5.0 out of 5

I couldn't praise this nursery and its staff enough. The manager and the team are amazing with the children. My daughter absolutely loved her time here for the four years she was with them. They helped her grow in confidence and independence. They are always on hand for any worries you have and are
always welcoming. My daughter made some lovely friendships here, and she will never forget her time with Bluebell Wood. Thank you.

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Overall Experience  Overall Experience 5.0 out of 5

Bluebell Wood is such a lovely nursery, from the second I looked around to the present day it felt like a second home for my girls. All the staff are so caring and take time to really get to know the children and their families. Both my girls settled so well and have just thrived. Highly recommend Bluebell
Wood.

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Overall Experience  Overall Experience 5.0 out of 5

Our little boy loves coming to nursery. He has great bonds with the staff and talks about them a lot at home. There is a great open door feel at Bluebell Wood, I feel I can discuss anything with the staff at any time. Thank you for being so amazing with our boy!

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Overall Experience  Overall Experience 5.0 out of 5

Very happy with everything and everyone at the nursery. My son has come on so much since starting and loves his key workers. Would highly recommend Bluebell Wood.

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Overall Experience  Overall Experience 5.0 out of 5

Friendly and well-trained staff with good facilities aimed at encouraging children to develop in all areas.

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Overall Experience  Overall Experience 5.0 out of 5

An excellent nursery. The staff are so committed and hardworking and organise so many special classes and events for the children. My son thoroughly enjoys attending and I would have no hesitation in strongly recommending the nursery.

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Overall Experience  Overall Experience 5.0 out of 5

I was sceptical about the premises initially, it’s not very spacious but the staff are excellent and do really wonderful, creative activities with the children. I have been very impressed and my children have loved it there.

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Overall Experience  Overall Experience 5.0 out of 5

Since starting nursery in January my daughter has settled in so well. The staff are all kind and considerate and willing to adapt to meet our routine and help my daughter settle in.
It has been wonderful seeing her develop and learn new skills at nursery. She clearly has a fantastic time and loves
it when we arrive. I know she is in safe hands and well looked after whilst I am at work. Nothing is too much trouble for the staff and they take time to tell me about my daughter's day.

Reply from Clair Coope at Bluebell Wood Children's Nursery

Thank you for your lovely review and kind words. All the staff work really hard and it is so nice for them to receive feedback. We are so pleased your daughter has settled in so well.


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Overall Experience  Overall Experience 5.0 out of 5

We have loved our time at Bluebells. Our little boy bounces into nursery every day and we have found their care of our child and support of us as a family to be invaluable. Both my partner and I work full time and our son is at nursery from 8 am until almost 6 pm five days a week - it's not an easy
decision to choose but it is one that we have to do and having Bluebells as our childcare provider has made it a much easier decision. Our little boy is bright, curious and enjoys a challenge and Bluebells have given him the time, stimulation and energy that he needs - he adores the members of staff and they have helped nurture him into a well behaved, polite and caring little boy ready for his 'big school'. We will miss having Bluebells in our family but thank them from the bottom of our hearts for the care, consideration and daily delight they have brought our child (and therefore us).

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Overall Experience  Overall Experience 4.0 out of 5

Great experience from the first enquiry through to their first months of care. Very caring and nurturing staff who have our son's happiness and development as their priority. Our son has been attending since February and has learnt and progressed so much in this short time. The settling in sessions
were well organised and put us at ease. Its great to see our son so excited to be going to nursery in the mornings and then happy and relaxed when we collect him.

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Current Review Score: 9.9 (9.923)

Overview of Review Score

The Review Score of 9.9 (9.923) out of 10 for Bluebell Wood Children's Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.923 for Bluebell Wood Children's Nursery is calculated as follows: ( (155 Excellents x 5) + (13 Goods x 4) ) ÷ 168 Ratings = 4.923

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Bluebell Wood Children's Nursery is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 number of registered child places is 10, which has been reached with 14 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Meet the Team (2)

Charlotte

Charlotte Robinson

Job Title: Nursery Manager

Joined: 2019

Charlotte is our fabulous Nursery Manager at Bluebell Wood.
She joined the team in 2019. Charlotte studied at Canterbury University where she gained her Level 6 in Early Childhood Studies. Charlotte loves working with children and is passionate about outdoor play and supporting children to build the skills to create lifelong friendships.


Harriet

Harriet Crouch

Job Title: Group Operations Manager

Joined: 2021

Harriet is our fantastic Operations Manager. Harriet has over 16 years of experience working in the Early Years. She joined the Bluebell family as the Nursery Manager of Bluebell Wood and now as the Operations Manager, Harriet oversees the running of all three of our fabulous nurseries.