Bluebell Wood Children's Nursery

The Goward Hall, Cade Street, Heathfield TN21 9BS
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9.9 63 Reviews
  • Bluebell Wood Children's Nursery, Heathfield
Bluebell Wood Children's Nursery is a day nursery in part of a lovely old historic hall on the edge of Heathfield offering warm, friendly and stimulating childcare, either full-time or part-time.

The nursery is in an area which was once part of the Goward Hall and which has now been converted to provide a beautifully laid out nursery with its own private garden. The nursery is bright and airy and equipped so that your child can enjoy a wide variety of fun, creative and educational experiences.

The nursery and garden are completely enclosed and security is paramount. Bluebell Wood is on the eastern outskirts of Heathfield, overlooking fields and woods but only a few minutes from the town centre and local schools. There is ample parking and commuters in the area will find it very easy to reach. The nursery is less than 15 minutes drive from villages and towns as far apart as Mayfield, Mark Cross, Buxted and Battle.

Care Provided by Bluebell Wood Children's Nursery

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Charlotte Robinson & Lydia Rees-Webb (Nursery Managers)
  • Number of Childcare Staff
  • 21
  • Total Places for Children
  • 50
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:00-18:00
    Tuesday 07:00-18:00
    Wednesday 07:00-18:00
    Thursday 07:00-18:00
    Friday 07:00-18:00
  • When Closed
  • Bank Holidays

Funding & Fees Guide for Bluebell Wood Children's Nursery

  • 2024 FEES FOR FULL DAYCARE NON-FUNDED:


    Children aged 0 – 5 years - Week full £330.00 per week / Day full (8 am –6 pm) £75.00 per day / Session morning (8 am-1 pm) £47.00per session / Session afternoon (1 pm-6 pm) £47.00 per session.


  • Parents can book their child in to attend from 7:30am and up to 6:30pm. These are charged at £8.00 per half hour or part half hour.
    Terms of Payment (please see our Terms and Conditions).
    A non-refundable fee of £25 is payable on registration, along with an £80 refundable deposit for securing a place.
    Fees are charged on a monthly basis.
    Fees are payable monthly in advance, by standing order or BACS by the last day of the preceding month or by cheque by the 24th of the preceding month. The nursery closes at 1 pm Christmas Eve, for the period in between Christmas and New Year and on bank holidays. No charge is made during scheduled nursery closures.


Bluebell Wood Children's Nursery Reviews (63)

Total of 63, showing 1-20
9.9

Bluebell Wood Children's Nursery has a Review Score of 9.9 (9.923) out of 10, based on 14 reviews in the last 2 years. Over all time Bluebell Wood Children's Nursery has 63 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

Bluebell Wood are fantastic! They are so accommodating to each child and always take the time to discuss my child when needed. They are so bubbly and friendly too! I feel very happy that my child gets to spend her nursery days there! Thank you!

Reply from Carmen Weller, Project Coordinator at Bluebell Wood Children's Nursery

Thank you for taking the time to write this review. It makes us so happy to read how happy you are with the service and care we provide. Thank you for your kind comments about our staff being bubbly and friendly. I will be sure to share this review with the staff team.


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Overall Experience  Overall Experience 5.0 out of 5

My son started at Bluebell Wood after leaving his previous nursery. The staff ensured he settled in so well and seemed very lovely. They give a good handover when I pick him up and I am kept updated with the app. They make lovely art folders that the children bring home. I wouldn't hesitate to recommend
this nursery.

Reply from Carmen Weller, Project Coordinator at Bluebell Wood Children's Nursery

Thank you for taking the time to write your review. It is our pleasure to look after your child. We are so proud of our team, who work hard to make a difference. I will be sure to pass this on to the staff team.


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Overall Experience  Overall Experience 5.0 out of 5

Our 17 month old son has been attending Bluebell Wood for 6 months now and genuinely loves going in every day.
Our son does a range of activities including arts and crafts, music, messy and sensory play and time outdoors. His confidence with other children has really grown in the few months he has
been attending.
Bluebell Wood is a genuinely caring and lovely atmosphere and I would only ever recommend them to other parents.

Reply from Carmen Weller, Project Coordinator at Bluebell Wood Children's Nursery

Thank you for taking the time to write this review. It is lovely to read how much your son enjoys nursery and all the fun activities he enjoys. Thank you for your positive comments regarding how nice our nursery is, and that you would recommend Bluebell Wood to others. I will be sure to share this review with the team.


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Overall Experience  Overall Experience 5.0 out of 5

Since my son joined this nursery all staff have been supportive to both him and me. Communication has been good. My son struggled to start but he is now showing more confidence and growth being here. I would highly recommend this nursery.

Reply from Carmen Weller, Project Coordinator at Bluebell Wood Children's Nursery

thank you for taking the time to write a review. We are so pleased to hear how happy you are with the communication and how supportive you and your son feel at our nursery. It is our pleasure to look after your son. We are so proud of our team, who all work so hard to make a difference. I will be sure to share this review with the staff team.


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Overall Experience  Overall Experience 5.0 out of 5

My daughter has been at Bluebell Wood since she was 20 months old and has thrived under the care of the staff. They are warm and caring and always have the best interests of the children at heart. We love the variety of activities both indoors and outdoors from creative play to role play learning and
story time. She frequently doesn't want to leave at the end of the day because she loves it so much.

Reply from Carmen Weller, Project Coordinator at Bluebell Wood Children's Nursery

Thank you for your review. We appreciate and value all the feedback as this helps us to improve our service where required. It is always nice to hear such positive comments about our staff, as we are so proud of our amazing team, who all work so hard to make a difference. It is so lovely to read how much your daughter loves nursery and the fun activities the staff do at nursery. I know the team here will be very pleased to read your kind words, so thank you again.


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Overall Experience  Overall Experience 5.0 out of 5

Our son has been at Bluebell Wood since he was 12 months old and he leaves for school this year. He adores his time at nursery and we love to hear about all the activities he’s been up to when he comes home. The staff are wonderful, they get to know the children so well and they’ve really helped shape
him into a confident and happy 3-year-old. He was a Covid baby, initially very shy and we were apprehensive about him starting school in September as he will be young in his year, but thanks to his time at Bluebell Wood we feel he’s fully equipped with all the skills he needs for school, he’s gained so much independence recently and he’s eager to learn new things.
We’ll be very sad to say goodbye in August but so grateful to the manager and all the team at Bluebell Wood for doing such a wonderful job in not only caring for him but having a significant impact on his development. Would highly recommend this nursery.

Reply from Carmen Weller, Project Coordinator at Bluebell Wood Children's Nursery

Thank you for taking the time to write this review. We appreciate your feedback as this helps us to improve our service where required. We are so glad to hear that your child is thriving in our care; it has been our pleasure caring for your child since he was 12 months old, and it will be unfortunate to say goodbye, but we know he will do so well at big school. Thank you for your positive comments regarding our nursery staff. Thank you for choosing our nursery, and I will be sure to pass this review on to the team here.


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Overall Experience  Overall Experience 5.0 out of 5

I love this nursery! The staff are always quick to help and offer advice. My son's care has been consistent, with a key worker assigned to him which allows a constant flow of effective communication and support in areas that is needed specifically for him.
They support the children to gain confidence
and independence in many ways for example: By learning to clean up after themselves and putting their leftovers in the bin.
The safety of the children is taken seriously, the nursery is fairly open plan, no phones are allowed out inside and no unauthorised people are allowed in the children's toilets. There are plenty of safety gates on the way out/in too.
There are regular invites to do play mornings etc and also a parent breakfast sometimes on drop off with coffees. Can't go wrong with that!

Reply from Carmen Weller, Project Coordinator at Bluebell Wood Children's Nursery

Thank you so much for taking the time to leave your review. We are pleased to hear that you are happy with our nursery, and glad your child has gained confidence and independence. Thank you for your positive comments about the safety of our nursery and how much the staff have helped your son to thrive. I will be sure to share your review with the staff team, thank you again for leaving us your review and for choosing our nursery.


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Overall Experience  Overall Experience 5.0 out of 5

We would not hesitate to recommend this wonderful nursery to anyone who is looking for a kind, personable and nurturing environment for their child. Our son has been welcomed with open arms since day one and it has been fantastic to see how the attentive staff in bunnies have played an instrumental
role in his social and physical development. He enjoys lots of messy play, music time, outdoor play, arts and baking. A five star nursery with five star staff.

Reply from Carmen Weller, Project Coordinator at Bluebell Wood Children's Nursery

Thank you so much for taking the time to write this review. It means so much to us to hear lovely words about our nursery and environment and how happy you are with our nursery. I know the staff and management will be happy to read your review and I will be sure to pass this on. Thank you again for your kind words.


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Overall Experience  Overall Experience 5.0 out of 5

Both my children are always so happy to go into Bluebell Wood, all the staff are lovely and they always have a good, busy day at nursery. They love playing in the garden there, and the girls always put on lots of indoor activities to keep them busy.

Reply from Carmen Weller, Project Coordinator at Bluebell Wood Children's Nursery

We are so pleased to read how your children love the nursery and how happy they both are once you drop them off. Thank you for taking the time to write us a review, I will be sure to share this feedback with the team, thank you again.


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Overall Experience  Overall Experience 5.0 out of 5

My daughter has been attending Bluebell Wood for over a year now and she loves it. The staff are great and always come and tell me about her day when I pick her up.
She’s always full of beans by the end of the day and excited to tell me what she’s been up to. I’ll be very sad when it’s time for her
to leave next year.

Reply from Carmen Weller, Project Coordinator at Bluebell Wood Children's Nursery

We appreciate you taking the time to leave your review. We are pleased to hear that you are happy with our nursery, and how much your daughter loves it. Thank you for your positive comments regarding our nursery staff. It's our pleasure caring for your daughter and thank you for choosing our nursery.


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Overall Experience  Overall Experience 5.0 out of 5

Great Nursery!
Amazing environment and so organised - my son loves his time there.
Good communication and very reassuring staff.
Great parent app and is updated throughout the day.
Would highly recommend to anyone looking for a nursery.

Reply from Carmen Weller, Project Coordinator at Bluebell Wood Children's Nursery

Thank you for taking the time to write us a review. It means so much to us to hear such wonderful feedback about our nursery and staff and how happy you are with the service that we provide. I will be sure to share your feedback with the management and staff team; thank you again for your kind words.


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Overall Experience  Overall Experience 5.0 out of 5

My little boy loved your nursery, you are so understanding and are a wonderful team. Never felt judged and there was always positive feedback. My little boy is non-verbal and you were amazing with him. We are sad to leave your nursery as we feel you are the best. Overall, very happy with the service
you provide. Always have the children's best interests at heart. We loved the home visit and thought it was a lovely idea for you to get to know our boy. Thank you for everything.

Reply from Carmen Weller, Project Coordinator at Bluebell Wood Children's Nursery

Thank you for taking the time to write your review. We value all feedback and it is so lovely to read how much your little boy loved the nursery and how happy you are with the nursery. Thank you for your positive comments regarding our nursery and our amazing staff team. It was our pleasure caring for your son, and thank you again for your kind words. I will be sure to share this review with the team.


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Overall Experience  Overall Experience 5.0 out of 5

Highly recommend Bluebell Nursery, has been wonderful for my daughter and she loves going and I have found them to be very accommodating for any parental needs, everyone who works there is friendly and helpful. Thank you, Bluebell team!

Reply from Carmen Weller, Project Coordinator at Bluebell Wood Children's Nursery

Thank you so much for your lovely review. We are delighted to hear how much your daughter loves the nursery and how happy you are with our excellent staff team, who all work hard to ensure all the children have a fantastic nursery experience. I will ensure to pass your review on to the nursery manager and staff team.


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Overall Experience  Overall Experience 5.0 out of 5

My daughter has been attending Bluebell Wood since November and absolutely loves it there! She’s formed a real bond with the staff there and they really understand her personality and what she likes and doesn’t like. It’s always going to be difficult returning to work after maternity leave but I truly
feel like it’s been made so much easier by knowing how well looked after she is there.

Reply from Carmen Weller, Project Coordinator at Bluebell Wood Children's Nursery

Thank you for taking the time to share your feedback with us. We are pleased to hear that your child is thriving in our care. It's always nice to hear how wonderful our staff are and how much they understand your child's personality as well as her likes and dislikes. Thank you again for your feedback.


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Overall Experience  Overall Experience 5.0 out of 5

My daughter started at Bluebell Wood Children's Nursery at 6 months old and attends 2 days a week. While she is naturally sociable, all the staff and nursery teachers have made attending such a positive experience for her. It's wonderful to see how she is doing throughout the day via the app and I always
feel like she experiences a balanced mix of learning, sensory play, free play and structured play. The pricing is very reasonable considering the level of care, meals and formula included and the updates and photos I see of her.
I am really pleased I managed to get her 2 full days a week there, I definitely recommend Bluebell Wood.

Reply from Carmen Weller, Project Coordinator at Bluebell Wood Children's Nursery

Thank you so much for the lovely detailed review you have written. We are so pleased to read that your daughter comes to nursery 2 days a week how happy she is and how much she loves it. We are pleased that you like our app and that you get up-to-date photos and information about your daughter's learning. Thank you for the kind recognition you have given our staff, and how much of a positive impact they have made on your daughter's learning and overall nursery experience. I know the management and staff will love to read your review and thank you again for taking the time to write this review.


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Overall Experience  Overall Experience 5.0 out of 5

Both my children have been at Bluebell Wood Children's Nursery since age 2. They have both now just finished to go to school. They settled in so well and have been so well looked after they have thrived throughout their time. I cannot thank the amazing staff for all their hard work, care and love towards
my children they have had the best few years and will miss Bluebell Wood immensely! Thank you

Reply from Carmen Weller, Project Coordinator at Bluebell Wood Children's Nursery

Thank you for taking the time to write your review. It has been a pleasure to look after both of your children and it is never easy saying goodbye but we are so happy to hear how happy they loved nursery and how much they have thrived in our care. It is always so lovely to listen to words like hard-working and caring used to describe our staff, we are so proud of our team, who all work extremely hard to ensure all children have such a fantastic nursery experience. I will share this review with our management and staff team. Thank you again for your kind words.


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Overall Experience  Overall Experience 5.0 out of 5

A year on since my little girl has been attending Bluebell Wood and she’s absolutely thriving. The ladies are all lovely, honest and follow your routines as much as possible. I feel at ease when leaving my daughter in these ladies' capable hands. She's happy and most importantly, safe. I highly recommend
Bluebell Wood.

Reply from Carmen Weller, Project Coordinator at Bluebell Wood Children's Nursery

Thank you for taking the time to write your review. We are pleased to hear that your daughter is thriving in our care and how much she loves coming to nursery. It is always so nice to listen to words like lovely, kind and honest used to describe our staff, we are so proud of our team, who all work extremely hard to ensure all children have such a fantastic nursery experience. I will be sure to share this review with our management and staff team. Thank you again for your kind words.


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Overall Experience  Overall Experience 5.0 out of 5

My daughter has been at this nursery now for a year, and she has come along leaps and bounds. She loves the staff and is so happy when I collect her. She only goes once a week, and I can see a huge difference each week. She is always extremely excited to go and play.

Reply from Carmen Weller, Project Coordinator at Bluebell Wood Children's Nursery

Thank you for taking the time to write your review. We are glad to hear that your daughter is thriving in our care, and how much she looks forward to coming into the nursery. Thank you for choosing our nursery, and I will be sure to share your review with the management and staff team.


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Overall Experience  Overall Experience 5.0 out of 5

We moved our son from another local nursery to Bluebell Wood Children's Nursery, and it has been one of the best decisions we have made. The staff have been so good at identifying what he is interested in and encouraging him to explore these interests as well as new experiences. The outside play area,
the messy play, the arts and reading books all seem to be thought about in a way that encourages fun but also simulates learning. The food has been a particular hit with our son, and it has been great using the app to see what he has been eating. Without exception, all of the staff are smiley, kind and genuinely thoughtful towards the children. On his non-nursery days, our son talks about the staff and looks forward to seeing them again. I would wholeheartedly recommend Bluebell Wood Children's Nursery and am delighted that our son is enjoying his time there so much. As a parent, I couldn't ask for more.

Reply from Carmen Weller, Project Coordinator at Bluebell Wood Children's Nursery

Thank you so much for taking the time to write such a positive review. We are so pleased to hear that you are happy with our nursery and the service we provide. Thank you for recognising how excellent our staff are. It is always so lovely to hear such nice feedback about our staff, and we are so proud of how hard they work to ensure all the children have such a fun, learning and enjoyable nursery experience. I know the staff and management team will be really pleased to read this wonderful review, and I will be sure to share this with the team.


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Overall Experience  Overall Experience 5.0 out of 5

Our daughter is now 3 years old and has been attending Bluebell Wood Nursery since she was 18months and she absolutely loves it! All front-facing and back-office staff have been a tremendous support during the last 2 very challenging years.
Very recently our daughter has been diagnosed with Type1
Diabetes. We can't thank the team enough for their additional support and flexibility during the initial weeks of diagnosis, and more importantly for the specialist Diabetes training (often in their own time), ALL staff have now received. This has enabled our daughter, just 5 weeks after being diagnosed to be back with her friends and normal routine. Thank you.

Reply from Carmen Weller, Project Coordinator at Bluebell Wood Children's Nursery

Thank you Emma for your lovely kind words. We appreciate you taking the time to share your feedback with us. It is so lovely to hear such wonderful comments about how supportive our incredible staff team have been with your little one since her diagnosis, and it's amazing that she is back with her friends and enjoying her nursery routine. I know all the staff team at Bluebell Wood will be extremely happy to read your lovely feedback.


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Current Review Score: 9.9 (9.923)

Overview of Review Score

The Review Score of 9.9 (9.923) out of 10 for Bluebell Wood Children's Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.923 for Bluebell Wood Children's Nursery is calculated as follows: ( (155 Excellents x 5) + (13 Goods x 4) ) ÷ 168 Ratings = 4.923

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Bluebell Wood Children's Nursery is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 number of registered child places is 10, which has been reached with 14 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

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Meet the Team (2)

Charlotte

Charlotte Robinson

Job Title: Nursery Manager

Joined: 2019

Charlotte is our fabulous Nursery Manager at Bluebell Wood.
She joined the team in 2019. Charlotte studied at Canterbury University where she gained her Level 6 in Early Childhood Studies. Charlotte loves working with children and is passionate about outdoor play and supporting children to build the skills to create lifelong friendships.


Harriet

Harriet Crouch

Job Title: Group Operations Manager

Joined: 2021

Harriet is our fantastic Operations Manager. Harriet has over 16 years of experience working in the Early Years. She joined the Bluebell family as the Nursery Manager of Bluebell Wood and now as the Operations Manager, Harriet oversees the running of all three of our fabulous nurseries.


Frequently Asked Questions about Bluebell Wood Children's Nursery

What is the Age Range of Children that Bluebell Wood Children's Nursery accepts?

Bluebell Wood Children's Nursery accepts Children aged from 0 years 3 months to 5 years 0 months.

What Days & Hours is Bluebell Wood Children's Nursery Open?

Bluebell Wood Children's Nursery is open: Monday 07:00-18:00, Tuesday 07:00-18:00, Wednesday 07:00-18:00, Thursday 07:00-18:00, Friday 07:00-18:00.

How many Children does Bluebell Wood Children's Nursery have capacity for?

Bluebell Wood Children's Nursery has capacity for a total of 50 Children.

How far is Bluebell Wood Children's Nursery to the centre of Heathfield?

1.3 mile(s) as the crow flies, distance by road may be significantly further.