Tops Day Nurseries: Devonport Nursery

c/o Green Ark Childrens Centre, Leander House, Fore Street, Devonport, Plymouth PL1 4DW
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9.5 37 Reviews
  • Tops Day Nurseries: Devonport Nursery, Plymouth
Nestled on the edge of Devonport Park, a Grade II registered historical site, Tops Devonport benefits from being a stone's throw from the memorial garden, heritage trail and children’s adventure play park which boasts a sensory garden and is accessible all year.

Highly skilled staff offer a variety of adult-led activities while also allowing children the space to be creative with child-initiated play with natural, sustainable resources.

Tops Devonport is part of the Green Ark Children’s Centre – a SureStart Children’s Centre for children and their families covering Devonport and Stoke.

Children are able to develop at their own pace in a secure setting supported by staff who keep parents up to date with the progress of their child.

This nursery is part of a group that provides the most eco-sustainable childcare and education in the UK, being respectful of the environment and acting to reduce, re-use and recycle resources is an important part of the culture and routine for the children and staff.

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Care Provided by Tops Day Nurseries: Devonport Nursery

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Samantha Miller (Nursery Manager)
  • Number of Childcare Staff
  • 26
  • Total Places for Children
  • 50
  • Age Range
    • from 0 years 0 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:00-18:00
    Tuesday 07:00-18:00
    Wednesday 07:00-18:00
    Thursday 07:00-18:00
    Friday 07:00-18:00
  • When Closed
  • Christmas Day, Boxing Day & New Years Day

Tops Day Nurseries: Devonport Nursery Reviews (37)

Total of 37, showing 1-20
9.5

Tops Day Nurseries: Devonport Nursery has a Review Score of 9.5 (9.517) out of 10, based on 8 reviews in the last 2 years. Over all time Tops Day Nurseries: Devonport Nursery has 37 reviews.

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Date Published

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Review from Adeseun A (Mother of Child) published on 3 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A very good nursery that has impacted and improved my daughter in a positive way. Since she started the nursery her confidence has increased and she has learnt so much. I will recommend it to anyone who is interested.

Reply from Funke Olotu, Marketing at Tops Day Nurseries: Devonport Nursery

Thank you so much for your kind words! We're delighted to hear that your daughter has grown in confidence and learned so much since joining our nursery. Seeing children thrive and develop is what we strive for, and it's wonderful to know we've made a positive impact. We truly appreciate your recommendation, and if there's ever anything more we can do to support you, please don't hesitate to reach out. Thanks again for your lovely feedback!


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Review from Daniel B (Father of Child) published on 3 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our daughter absolutely loves going to nursery and we couldn't be happier with the care and support she receives. We really appreciate the regular updates and reports, which keep us informed about our daughter's progress and daily activities. Her key worker has been fantastic in supporting her through
her IEP, ensuring she gets the best possible care and encouragement. The team in the Explorer Room have shown real passion and dedication, and it truly shines through in our daughter's growth and confidence.
The payment system is straightforward and hassle-free. We also want to highlight the new bell system is fantastic! Although we've had some minor issues in the past, the nursery seemed open and committed to finding resolutions. Overall, we're extremely happy with the nursery and would highly recommend it to any parent looking for a safe, nurturing, and well-organized environment for their child.

Reply from Funke Olotu, Marketing at Tops Day Nurseries: Devonport Nursery

Thank you so much for your lovely feedback! We're so happy to hear that your daughter enjoys coming to nursery and that you feel supported with her care and progress. It's wonderful to know that the regular updates, along with her key worker's support through her individualised education programme, have made a positive difference in her experience. We're proud of the passion and dedication our team in the Explorer Room brings, and it's fantastic to see your daughter growing in confidence. We're also pleased to hear that the payment system and new bell system have worked well for you. We always strive to make improvements, and it's great that you've noticed the efforts we've made to resolve any minor issues. Thank you for recommending us, and if there's anything more we can do to support you and your daughter, please don't hesitate to reach out.


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Review from Olena G (Mother of Child) published on 19 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This nursery is amazing! Every teacher is a star! They care about the children. My daughter loves to go there every time. They provide hot lunch, which is important for me too. Will definitely recommend it.

Reply from Funke Olotu, Marketing at Tops Day Nurseries: Devonport Nursery

Thank you so much for your lovely feedback! We're delighted to hear how much your daughter enjoys her time at nursery. It's wonderful to know that our team's care and dedication have made such a positive impression on you and your family. We're also glad to hear that the hot lunches have been a great addition for your daughter, it's important to us to provide nutritious meals for the children. Thank you for recommending us and for your kind words about our team. We love having your daughter with us and look forward to seeing her continue to thrive!


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Review from H D (Mother of Child) published on 12 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Tops made going back to work much easier when she was 8.5 months. They really got to know my daughter and what makes her tick. They're always friendly and the whole team from admin to nursery staff are really good communicators.

Reply from Funke Olotu, Marketing at Tops Day Nurseries: Devonport Nursery

Thank you so much for your kind words. Were delighted to hear that we could help make the transition back to work easier for you. Its so important to us that every child feels known and cared for and were glad to hear that we've connected with your daughter in such a meaningful way. Your feedback about our teams friendliness and communication means a lot thank you for recognising everyone from the nursery staff to admin. Its a pleasure to care for your little one and were grateful for your trust in us.


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Review from Hannah L (Mother of Child) published on 11 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our experience of Tops Day Nurseries: Devonport from September - now has been exceptional. The staff are so friendly and welcoming, my daughter who is quiet and shy, felt at ease within a few days. She is always telling me how much she loves her new nursery and all her teachers! As a parent, I have
no concerns about leaving her in their care. The staff are always happy to help. We love seeing her photos with the observations they take throughout her session. She's growing in confidence and making some lovely friendships.

Reply from Funke Olotu, Marketing at Tops Day Nurseries: Devonport Nursery

Thank you so much for your kind words and thoughtful review! We're thrilled to hear that your daughter has settled in so well at Tops Day Nurseries: Devonport and that she's feeling comfortable and confident with her new nursery and teachers. It's wonderful to know that you have peace of mind leaving her in our care. We're also delighted that you enjoy seeing the photos and observations of her day, it's a great way to stay connected with her progress. We're so proud to see her growing in confidence and making new friends!


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Review from James F (Father of Child) published on 11 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My child has been attending for the last 12 months and loves going. The staff are always helpful and polite and my child feels safe in their company.
It is really easy to book in shifts around my working hours and keep track of everything from booking and invoices to what they have been doing throughout
the day through the app.

Reply from Funke Olotu, Marketing at Tops Day Nurseries: Devonport Nursery

Thank you so much for your wonderful review! We're thrilled to hear that your child loves attending Tops Lakeside and that you've found our colleagues to be helpful and polite. It's fantastic to know that your child feels safe in our care, that's our top priority. We're also glad that the app has made it easy for you to manage bookings and stay updated on your child's day with us. Your feedback means the world to us, and we look forward to continuing to support you and your family.


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Review from W D (Father of Child) published on 18 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has been going from a baby now he is 2 years old and has come a long way. Love getting the updates on the days he is in with pictures. It's lovely that he gets to have fancy food and be part of a sustainability-focused environment. When it's time for him to start school he going to have such
a head start. Can't fault the staff and the times the nursery opens and closes it's been really flexible for me and now working parents get funding from the government. The price is really affordable. The admin staff are really helpful and send lots of emails to parents keeping people up-to-date and the management seems to be doing an amazing job with fresh ideas and high standards.

Reply from Funke Olotu, Marketing at Tops Day Nurseries: Devonport Nursery

Thank you for sharing such a detailed and thoughtful review! We're thrilled to hear about your son's progress and that you enjoy the updates and photos from his days with us. It's wonderful that you value our sustainability efforts and menu choices, providing a nurturing and forward thinking environment is something we're passionate about. We're so glad our flexible hours, funding options and communication have made a positive impact for your family. Your kind words about our colleagues and management mean the world to us.


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Review from Lucy D (Mother of Child) published on 6 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am nothing but impressed by this setting. We have had positive experiences with all the staff and my daughter loves going there. In my opinion it is a lovely space to be and the staff provide such a range of stimulating, fun activities, which I see regularly from their lovely daily posts to her childcare
account.
Every time we collect we are given time to ask about their day and offered snippets of things my child has enjoyed or done well with.
It appears to be extremely well run with admin tasks being completed efficiently and policies and procedures followed carefully.
I feel lucky to have found this setting for my daughter!

Reply from Funke Olotu, Marketing at Tops Day Nurseries: Devonport Nursery

Thank you so much for your wonderful feedback! We're thrilled to hear that you and your daughter are enjoying your experience with us. It's fantastic to know she loves coming here, and we're so glad that our daily posts keep you connected with her day. We aim to create a fun, stimulating environment, and it means a lot to us that you see this effort. Your kind words about our organization and commitment to high standards are truly appreciated. We feel lucky to have your family with us and look forward to supporting your daughter's growth every step of the way


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Review from S G (Mother of Child) published on 19 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Really good nursery, my one-year-old seems to be thriving, which is great and has made lots of friends. We did have an issue, which was nappy rash related but after a discussion regarding his more frequent nappy changes, the issue and rashes have been resolved. The staff are wonderful and give me lots
of information during the handover. The pathway into the nursery needs to be maintained as a lot of overgrown bushes, a canopy would be nice for when parents are waiting in bad weather as the inside area is on the smaller side.

Reply from Lauren Ballard, Marketing Assistant at Tops Day Nurseries: Devonport Nursery

Thank you very much for your positive review, we really appreciate it!


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Review from A P (Mother of Child) published on 2 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

There has been such a massive improvement in my two-year-old since she started at Tops Day, Devonport. She has become very confident, outgoing, independent and more importantly, her speech development has grown by leaps and bounds.
She always looks forward to going to nursery and recognises most of
the staff when she sees them. We always look forward to the activity updates we receive, and are very happy with the care and support the team at Tops Day, Devonport provide.

Reply from Lauren Ballard, Marketing Assistant at Tops Day Nurseries: Devonport Nursery

Thank you for your lovely review, we are so happy to hear that your little one loves us at Tops Devonport.


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Review from E H (Mother of Child) published on 1 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My little girl has been in Tops Day Nursery, Devonport since she was three months old and is now two. She has such a lovely relationship with everyone in the nursery and she is so happy to go in the mornings, she runs in with a smile on her face. She has made so much progress and they always keep me
up to date with how she's doing, whether that be at the door on a daily basis or through reports on the parent's app. We get observations regularly to see what she has been up to throughout the day. Staff are so friendly and approachable and I wouldn't send my daughter anywhere else. She has acquired a good range of vocabulary and learnt to be independent where necessary through nursery and these skills she now uses at home. If I ever had another child I would definitely send them here.

Reply from Lauren Ballard, Marketing Assistant at Tops Day Nurseries: Devonport Nursery

Thank you for your lovely review, we are so happy to hear that your little one loves us at Tops Devonport. We have loved watching her grow and develop over the years.


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Review from R W (Mother of Child) published on 29 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has come into her own since starting here. She's always excited to go, loves all the staff members and comes home happy after her day. The staff have always been really supportive of the whole family if we have encountered any issues in our lives. My daughter eats so well at nursery and
usually ends up getting a second helping because she enjoyed the food so much. She loves all the activities that she gets to do here and as we don't have a garden at home, she gets to enjoy all the outside space.

Reply from Lauren Ballard, Marketing Assistant at Tops Day Nurseries: Devonport Nursery

Thank you very much for your positive review, we really appreciate it.


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Review from Kimberly R (Mother of Child) published on 4 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can’t praise the staff at Tops Day Nurseries: Devonport Nursery enough. My two nearly three-year-old son is thriving here, all thanks to them. He’s always excited to go to nursery. His speech has improved leaps and bounds, they had really taken into consideration the particular help my son needs and
gives him the one to one time to work with him. The cold and warm meal time options are top marks. There are always fantastic group activities. I love seeing the pictures and reading the description of what the staff are monitoring, such as the fine and gross motor skills shared on the app, this is such a nice touch. I feel like we have hit the jackpot with these girls. Thank you for all of your care and attention.

Reply from Ellen Wentworth, Marketing Assistant at Tops Day Nurseries: Devonport Nursery

Thank you so much for your lovely review, Kimberley; we are so pleased to hear you are happy with our education and care.


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Review from Araceli (Mother of Child) published on 22 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Tops days nursery is been great for my son, I was a bit anxious when first I had to return to work but seen how he enjoys going to nursery make me feel at ease. He has developed so much since starting at tops days. He has never cry once I drop him and he always is happy to see the staff there. The Nursery
Practitioner is great and does a fantastic job, and the Manager always makes my little one smile. They are doing a good job. Very recommended.

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Review from Leea J (Mother of Child) published on 22 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Tops Day Nurseries: Devonport Nursery have been incredible with my little girl. We were on a very tight time scale to find a new nursery in September, and the manager went above and beyond to make everything as smooth and quick as possible. My little one is happy, thriving and adores the staff.
Thank
you all for looking after my daughter so well. I have and will continue to recommend this nursery.

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Review from Em M (Mother of Child) published on 22 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are amazing. After moving my daughter here from another nursery, they made her feel comfortable, welcome and well supported through this transitioning period. She comes away happy, telling me all about her day. Which as a parent is a massive thing as you want nothing more than your children
to be happy. The nursery is clean, tidy and has alot of resources and outside garden space.

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Review from Louise P (Mother of Child) published on 22 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My eldest daughter has been attending this setting for over two years and now my youngest has started, they both enjoy their time in nursery and do a wide range of activities including forest school. The meals and snacks they are given are always healthy and the staff are all brilliant and really care.
They are flexible with times to 15 minutes which is really great for my working day as it’s not always 9-5!

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Review from Lizzie G (Mother of Child) published on 22 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our daughter (3) has been going to Tops Day Nurseries: Devonport Nursery for just over a year now and she absolutely loves it. We couldn’t be happier with our choice of nursery. The staff have always been wonderful, and kind. I was nervous at first to send our daughter to nursery during the pandemic
but the staff have been amazing throughout. Our daughter is always happy to go to nursery and always comes out having had a nice day. We couldn’t recommend the nursery more!

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Review from S B (Father of Child) published on 22 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This has been a great setting for my two children. Staff are friendly and caring to the children and you can tell they enjoy their jobs. The setting itself is clean and has good indoor and outdoor facilities as well as lots of toys for the children to use. Staff are supportive and informative towards
parents and there are lots of developmental schemes to help children (potty training, teeth brushing etc). Healthy meals with lots of variety and served to the children throughout the day. There is an excellent positive atmosphere at the nursery and this goes a long way in preparing children for school.

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Review from Nicola J (Mother of Child) published on 17 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Tops Day nursery Devonport has had such an amazing impact on my 2-year-old son. Before starting nursery, I was worried about his development, merely communications and problem solving, but since December (when he started), he has developed so much, to the point I am no longer worried. The management,
admin and staff have all been so welcoming and reassuring, and I can see how much my son loves being there. This is due to the brilliant effort, care and attention of the whole team. Thank you so very much to Tops nursery Devonport.

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Current Review Score: 9.5 (9.517)

Overview of Review Score

The Review Score of 9.5 (9.517) out of 10 for Tops Day Nurseries: Devonport Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.917 for Tops Day Nurseries: Devonport Nursery is calculated as follows: ( (89 Excellents x 5) + (6 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 96 Ratings = 4.917

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.6 Points relating to the number of positive Reviews for Tops Day Nurseries: Devonport Nursery is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 number of registered child places is 10. 8 Positive Reviews ÷ 10 = 0.8

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

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Awards / Recognitions (6)

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Meet the Team (1)

Ciara

Ciara Lightburn

Job Title: Senior Nursery Manager

Joined: 2021

1.   Level 5 in early years/ level 3 SENDCO


2.   16 years


3.   Holidays/weekends away and spending time with my family and friends

4.   I am from Manchester and moved to Plymouth with my husband who was transferred here with the Army


Frequently Asked Questions about Tops Day Nurseries: Devonport Nursery

What is the Age Range of Children that Tops Day Nurseries: Devonport Nursery accepts?

Tops Day Nurseries: Devonport Nursery accepts Children aged from 0 years 0 months to 5 years 0 months.

What Days & Hours is Tops Day Nurseries: Devonport Nursery Open?

Tops Day Nurseries: Devonport Nursery is open: Monday 07:00-18:00, Tuesday 07:00-18:00, Wednesday 07:00-18:00, Thursday 07:00-18:00, Friday 07:00-18:00.

How many Children does Tops Day Nurseries: Devonport Nursery have capacity for?

Tops Day Nurseries: Devonport Nursery has capacity for a total of 50 Children.

How far is Tops Day Nurseries: Devonport Nursery to the centre of Plymouth?

1.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Tops Day Nurseries: Devonport Nursery to verify any information. View our terms and conditions. Tops Day Nurseries: Devonport Nursery has a Platinum Service – more info.