Shining Stars Nursery & Pre-School

Poolbrook Centre, Bluebell Close, Malvern WR14 3SW
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9.9 71 Reviews
  • Shining Stars Nursery & Pre-School, Malvern
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9.9
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Care Provided by Shining Stars Nursery & Pre-School

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Owner
  • Shazia Begum
  • Person in charge
  • Shazia Begum (Director)
  • Number of Childcare Staff
  • 15
  • Total Places for Children
  • 80
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 08:00-18:00
    Tuesday 08:00-18:00
    Wednesday 08:00-18:00
    Thursday 08:00-18:00
    Friday 08:00-18:00
  • When Closed
  • Bank Holidays & Christmas break

Funding & Fees Guide for Shining Stars Nursery & Pre-School

  • Our fees vary depending on the sessions. We offer 5 hours sessions for £41, 6 hour sessions for £46.50 and full day rate of £70. Extra hour rates are from £9 and lunch/tea £3.50. Please contact the Nursery for further information.
  • Parking

  • Car park on site.


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Shining Stars Nursery & Pre-School Reviews (71)

Total of 71, showing 41-60
9.9

Shining Stars Nursery & Pre-School has a Review Score of 9.9 (9.914) out of 10, based on 22 reviews in the last 2 years. Over all time Shining Stars Nursery & Pre-School has 71 reviews.

Overall Experience

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Review from Lauren S (Mother of Child) published on 19 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The best nursery without a doubt. My daughter had never been away from me prior to me sending her here at 3.5-years-old. She has come on leaps and bounds since attending Shining Stars, become so confident and independent, and it’s all down to the team there! They always go above and beyond for all the
children, and my daughter absolutely loves going to school and every member of staff there!

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Review from Vicky R (Mother of Child) published on 19 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I love this nursery. My boy has come on leaps and bounds whilst attending here. He is happy every time he comes, he can't wait for nursery days. Such an outstanding nursery and the staff make it such a wonderfully welcoming place for your children to be. I will miss them all when my son leaves for school
this year.
One last thing, they offer a holiday club during the half terms, which is brilliant as I know it can be difficult to find childcare during the half terms.
Amazing nursery.
Lovely staff.
10 out of 10 from me.

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Review from P N (Father of Child) published on 17 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Shining Stars is an absolutely fantastic nursery. My son is always very happy upon collection and always tells me he had a good time. Staff are fantastic and always on the ball with notifications. Overall, a great nursery, and I would highly recommend it!

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Review from Holly E (Mother of Child) published on 17 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both my little girls have been at Shining Stars nursery since 2019, and they have really thrived here. They love going and love all the staff. Each and every single staff member go above and beyond for every child here and care for everyone’s well being, including the cook. They have been so amazing
to me and my children. I trust them all with my girls and couldn’t ask for more; they are so caring, kind and very understanding. They have an amazing manager, who is so dedicated to every child and their well-being. I couldn’t ask for a better nursery/preschool and staff to look after my children.

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Review from Kerri (Mother of Child) published on 17 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son attends this nursery, and he absolutely loves it and all the staff there. He has come on so much since starting last September, his development and speech have improved a lot.


The staff are always so helpful, friendly and professional.


I would recommend Shining Stars Nursery & Pre-School

to my friends and family with young children.

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Review from Shannon K (Mother of Child) published on 17 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter and son haven’t been at the nursery for long as we recently moved to the area. We had a look around and was instantly in love with the place. Since my daughter and son started officially in January, they have loved every minute of it. My daughter has a speech and language delay, and the
nursery has really helped it come along, alongside her appointments with the therapist. I wouldn’t have thought that I could love a nursery as much as I do Shining Stars, but they are all absolutely incredible and not only do I love them, my children do too! There are so many activities for the children to do too!

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Review from Barbara H (Mother of Child) published on 14 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter loves going to Shining Stars. the staff have always been friendly and approachable, and my daughter, who is 18-months, goes to staff members without any worries. I always have excellent feedback about what my daughter has been up to at nursery, and she always goes in smiling and comes out
the same. I highly recommend other parents to use this child care setting.

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Review from Thomas W (Father of Child) published on 14 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A great nursery that bends over backwards to help and accommodate. We have two children with them, and they both love the place and the people, which is the best review anyone can get.
Our youngest has improved in language so much since she has been going.

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Review from Rebekah L (Mother of Child) published on 14 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My child went to a different nursery. I had to pull him out as he was unsettled. Now he attends Shining Stars and is so content here, he loves his teachers, playschool and florist school. I know he will do well here and excel just like my daughter did, I am one proud mummy and would recommend Shining
Stars to any parent. Outstanding - their thoughts are with the children, great listeners and will help out in any way they can to support your child's interests. Pat on the back, guys, for the amazing efforts you all put in.

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Review from Kirsty (Mother of Child) published on 13 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Brilliant nursery, preschool. All staff go above and beyond to make sure children’s needs are met.
My daughter's speech and social skills have come a long way since attending this nursery and she couldn’t be happier!

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Review from Alisha D (Mother of Child) published on 13 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My toddler attends Shining Stars nursery I cannot fault this nursery even if I tried. So, so happy with the staff who listen to my every need and concerns I had about my toddler especially with her fussy eating. She was a very quiet toddler till she joined, I feel the staff have really brought her out
of her shell and have transformed a confident little girl who loves going to nursery even on her day off she wants me to take her. I’m so happy with the Manager and Owner who take time to listen to parents and help go the extra mile for parents like myself. Also add additional activities such as forest school, arts and dance. I would definitely recommend Shining Stars to my friends and family. Thank you for all your support and help and for bringing the very best out of my toddler.

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Review from Sophie D (Mother of Child) published on 12 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely love this nursery, and so does my daughter! She cannot wait to go, I don't even get a goodbye! She has improved so much with her development but has also become more social. Seeing all these improvements and her general happiness with being there makes us, as parents, incredibly grateful
for the nursery and proud of our daughter. Would highly recommend it to anyone!

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Review from Gina H (Mother of Child) published on 12 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has been attending since January this year and has made such huge improvements in his language and social development. All the staff are so friendly and always willing to chat about anything you need. My son absolutely loves it and can wait to run inside when we drop him off in the mornings.

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Review from Maricel B (Mother of Child) published on 12 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As a mother of a “lockdown baby”, my anxiety was sky high when my baby boy started nursery at Shining Stars. It has now been 3 months since my baby started nursery, and I could not be any happier, and I am incredibly grateful that I chose the right nursery for him. Due to Covid, we could not go anywhere
such as baby classes/playgroup, and I was scared that my baby will have a problem with his social interaction. Since coming to Shining Stars, he becomes very bubbly, happy and will smile at anybody. Thank you to all the staff for working very hard and keeping my baby happy and well looked after.

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Review from Jodie K (Mother of Child) published on 12 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely amazing nursery. My daughter has been going since December, and she loves it. I’m sure it would be her second home if she could have her way. The staff are an absolute delight and take good care of the children. They make sure you are always updated, and any concerns are dealt with. 10/10.

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Review from Kelly D (Mother of Child) published on 11 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son started last year and was quite shy! Since going to Shining Stars, he has come on leaps and bounds; he’s really come out of his shell. The staff there keep you up to date with everything they have done throughout the day and also, help with any concerns you may have.

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Review from Sophie K (Mother of Child) published on 10 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Shining Stars is an excellent nursery that my little boy loves attending. The staff and friendly and welcoming and the nursery is very flexible to individual needs of the child and parent. I enjoy getting updates and pictures showing the adventures they are doing and no two days ever seem to be the
same. They all have my little ones affection, and I never worry about leaving him at drop-offs. Thanks to the team for making our first nursery experience a brilliant one!

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Review from Natalie B (Mother of Child) published on 10 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Great with children! They do so much. My little girl has been there since she was about 8 months old, now coming 3. Staff are always friendly and helpful. Can't thank them enough for how well they look after the children. Fresh meals cooked at the nursery too, which are great as my little girl loves
her food.

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Review from Jo (Mother of Child) published on 10 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I found this wonderful place after chatting to some other mums and decided that it was where I wanted my child to go. My child loves going here and has learned so much in such a short time. The staff are fabulous, very friendly and you can tell they really care about the children. I think the communication
from staff on how your child is getting on is great too via baby days. I would highly recommend Shining Stars Nursery to other parents. The nursery has so much to offer and I like the fact they have woods at the back of the nursery forest school.

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Review from Rhoanna P (Sister of Child) published on 7 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The whole team of staff at this setting are brilliant, they care about each and every child and work together to provide a paramount approach for learning, care and development. They ensure the children have thriving activities to complete throughout the day. The new management is fabulous and ensures
they have time to create bonds with children and with the staff and provide continuous professional development opportunities for their staff to learn/refresh/develop skills. Meals are cooked every day by the nursery cook who is wonderful and ensures children eat a healthy and wide variety of healthy homecooked meals.

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Current Review Score: 9.9 (9.914)

Overview of Review Score

The Review Score of 9.9 (9.914) out of 10 for Shining Stars Nursery & Pre-School is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 22 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.914 for Shining Stars Nursery & Pre-School is calculated as follows: ( (236 Excellents x 5) + (16 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 255 Ratings = 4.914

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Shining Stars Nursery & Pre-School is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 number of registered child places is 16, which has been reached with 22 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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