Bright Horizons West Norwood Day Nursery and Preschool

Chancellor Grove, West Dulwich, London SE21 8EG
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10 60 Reviews
  • Bright Horizons West Norwood Day Nursery and Preschool, London
*West Norwood Day Nursery and Preschool now also offers half-day sessions*

Bright Horizons West Norwood Day Nursery and Preschool (formerly Chancellor Grove Private Pre-School & Day Nursery) provides a caring and nurturing environment for children aged from three months to five-years-old.

A highly qualified, friendly team understands how daunting it can be to leave a child in the care of someone else, therefore the staff work in partnership with families for a smooth transition from home.

Every child is assigned a key person who ensures that their individual routines are met and that they feel happy, safe and secure in the nursery, giving parents the confidence to leave them.

With preparation for school a primary focus, the learning-orientated pre-school room is run by a qualified teacher and equipped with state-of-the-art ICT resources.

The nursery was rated 'Good' by Ofsted in November 2016.

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Care Provided by Bright Horizons West Norwood Day Nursery and Preschool

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Shaneic (Nursery Manager)
  • Number of Childcare Staff
  • 16
  • Total Places for Children
  • 76
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:30
    Tuesday 07:30-18:30
    Wednesday 07:30-18:30
    Thursday 07:30-18:30
    Friday 07:30-18:30
  • When Closed
  • Bank Holidays & Christmas

Bright Horizons West Norwood Day Nursery and Preschool Reviews (60)

Total of 60, showing 1-20
10

Bright Horizons West Norwood Day Nursery and Preschool has a Review Score of 10 (9.951) out of 10, based on 17 reviews in the last 2 years. Over all time Bright Horizons West Norwood Day Nursery and Preschool has 60 reviews.

Overall Experience

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Review from A O (Mother of Child) published on 30 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our child has been at Bright Horizons West Norwood Day Nursery and Preschool since January 2024 and she loves it. They put so much effort in to the activities, so our child always has a great time. The staff are kind, caring and really get to know your child. We couldn't be happier.

Reply from Amanda Barlow, The Parent Team at Bright Horizons West Norwood Day Nursery and Preschool

Thank you for your kind review! We're thrilled your child loves Bright Horizons West Norwood and enjoys the activities. We're glad our caring staff have made a positive impact.


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Review from T T (Mother of Child) published on 12 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at the West Norwood Bright Horizon Nursery are great. They are incredibly caring and attentive, making sure each child feels special and valued. The nursery is very accommodating to each child's needs and they take a lot of effort to follow each child's progress and development. The facilities
are top-notch, with a wide range of activities that keep the child engaged and excited to learn. The updates on the app is great, you get to follow what your child has been up to, what they eat, how well they've slept so that you can manage their evenings accordingly. We particularly love the photo updates!
We are absolutely thrilled with the West Norwood Bright Horizon Nursery! Our son truly enjoys going there every day. We have seen such positive growth in our son since he started. We highly recommend this nursery to any parent looking for a nurturing and stimulating environment for their child.

Reply from Amanda Barlow, The Parent Team at Bright Horizons West Norwood Day Nursery and Preschool

Thank you for your great review! We're thrilled that your son enjoys West Norwood Bright Horizons Nursery and that you appreciate our staff, facilities, and app updates. Thank you for your recommendation.


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Review from Peter K (Father of Child) published on 5 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We couldn't be happier with our experience at Bright Horizons. The staff here are truly exceptional, kind, supportive, and incredibly dedicated. Our little boy lights up with excitement every morning when he sees them, and the bond they've formed means the world to us. Knowing he's happy and well-cared
for while we're at work is such a relief. The nursery itself is fantastic. The space is always spotless, and various activities and foods keep the children engaged and nourished. The early opening time is incredibly convenient for our schedules. Bright Horizons has become more than just a nursery for us; it's our extended family. The staff knows each child so well and genuinely cares about their welfare and development. With our family living far away, the support and advice we've received from the staff have been invaluable. We wholeheartedly recommend Bright Horizons Nursery West Norwood to any family looking for a nurturing and supportive environment for their little ones.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons West Norwood Day Nursery and Preschool

Thank you for your kind review! We're thrilled that your son loves his time at Bright Horizons West Norwood and that our staff feels like an extended family to you. We're glad the care, support, and convenient hours make such a positive difference. Thank you for your recommendation.


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Review from L M (Mother of Child) published on 4 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We absolutely love this nursery! The staff are just amazing, so kind and supportive, our little boy is so excited when he sees them. They've got such a lovely bond which just means the world to us knowing he's happy when we're at work. The space is great, always so clean, variety of activities and different
foods. Also very useful to be open at 7:30am. I honestly can't fault this place and would highly recommend it.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons West Norwood Day Nursery and Preschool

Thank you for your five-star feedback and for sharing your experience with us. Thank you for your recommendation.


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Review from E M (Mother of Child) published on 21 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have had a great experience at Bright Horizons West Norwood. They know every child so well and care deeply about their welfare and development. With a family a long way away, they are our village and we've appreciated their support and advice.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons West Norwood Day Nursery and Preschool

Thank you for your five-star feedback and for sharing your experience with us.


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Review from S T (Father of Child) published on 21 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since the moment my son started preschool, he loved everything, activities, and staff. We are happy to have chosen this school. He loves all his teachers and we are happy with all the support they provide and also all the activities.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons West Norwood Day Nursery and Preschool

Thank you for your wonderful review! We're thrilled to hear that your son has loved everything about preschool at our nursery.


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Review from G A (Mother of Child) published on 28 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Bright Horizons Nursery West Norwood was the best decision for our family.
I’ll always be grateful for the amazing time and love my daughter received from all the staff.
They make sure to create a fun and safe environment for the kids making sure to provide a lot of activities that help their development.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons West Norwood Day Nursery and Preschool

Thank you for your five-star feedback and for sharing your experience with us.


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Review from Samuel H (Father of Child) published on 22 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Amazing nursery. Our daughter loves going every day. The staff are so friendly, attentive and make it a comfortable environment for all the children. We would recommend the nursery to anyone. They keep us updated via the app and all the staff have gotten to know our daughter, not just her key worker.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons West Norwood Day Nursery and Preschool

Hello, thank you so much for your positive feedback!


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Review from Laura W (Mother of Child) published on 7 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very lucky to have found Bright Horizons West Norwood and my son is very happy there (he’s been going since 6 months old and is now 3). We couldn’t rate it highly enough. In particular the staff are all amazing. We will definitely be sending our daughter there when she turns 6 months old next
year.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons West Norwood Day Nursery and Preschool

Hello, Thank you for your heartwarming review! We feel privileged to have been part of your son's early years, and it's wonderful to hear that he's happy at Bright Horizons West Norwood. Thank you for your rating, and we look forward to welcoming your daughter next year.


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Review from Hugo P (Father of Child) published on 7 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

There is nowhere that I would be happier to leave my kid on a daily basis. Just the best and loveliest group of caring people that look after the children. The other lovely kids are a credit to them all!

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons West Norwood Day Nursery and Preschool

Hello, thank you so much for taking the time to share your wonderful feedback about our nursery.


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Review from O E (Mother of Child) published on 6 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our 1-year-old daughter joined Bright Horizons West Norwood Day Nursery and Preschool in September and we are thrilled with how well she has settled in. The team are amazing – so welcoming, kind and supportive. They’ve really helped to build our daughter’s confidence and they’re great at keeping us
updated on her progress and what she gets up to each day. The facilities are excellent too, with a wide range of toys, books and different activities planned. We’re also really pleased that the children spend time outside every day. I also love that parents are welcome to visit any time – I recently did a storytime in the baby room which was very sweet!

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Review from Elizabeth W (Mother of Child) published on 6 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Bright Horizons West Norwood Day Nursery and Preschool provide excellent care for children; we have always felt our children happy, safe and looked after. It has meant not having to worry when we are at work because we know they are having a great time with lots of stimulating activities and lots of
love and care from the exceptional staff there.

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Review from B M (Father of Child) published on 6 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The best. Always helpful, always supportive, super friendly and focussed on our child and their development. They’re always happy when they’re dropped off and the development has been incredible. I couldn’t imagine having our little one anywhere else.

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Review from L A (Mother of Child) published on 4 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been so pleased with Bright Horizons and how our son has thrived there since he started attending. The staff are lovely and very caring and the managers are very engaged and attentive. We love the ethos at the nursery as well as the welcoming environment, rooms and outdoor spaces. We particularly
like the fact that each age group/cohort has their own dedicated space and outdoor space, which is not something we have seen at many other nurseries.

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Review from K S (Mother of Child) published on 4 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I currently have two children at Bright Horizons West Norwood Day Nursery and Preschool - one in the preschool room and another in toddlers. From the moment we went to look around it felt like home away from home. Both children have forged such special relationships with their key workers and the other
adults in the setting and I feel confident and happy leaving them each day. My oldest is already insisting his room adults join him at ‘school’ next year! I cannot praise the staff enough for knowing my children inside out. The room activities are purposeful and well-planned, as are the enriching trips and experiences on offer throughout the year. And I love seeing what they get up to on the app updates! A huge thank you to the manager and her team at West Norwood.

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Review from Z L (Mother of Child) published on 17 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Just would like to say a big thank you from my heart for all your hard work, love, dedication, and patience to all the children. I genuinely didn't want my daughter to leave because I know how well she has been taken care of since she started as a 1-year-old. All of the staff are so caring, positive,
supportive, and ever so passionate. I would like to say a special thank you to the staff, it's been a pleasure knowing you, and the little lady really misses you. Best wishes, always.

Reply from Amanda Barlow, Marketing and Campaigns Executive at Bright Horizons West Norwood Day Nursery and Preschool

Hello. Thank you for taking the time to share your valuable feedback with us. We wish you and your family all the best, and if there's ever anything we can do or if you'd like to stay in touch, please don't hesitate to reach out. Thank you for allowing us to be part of your daughter's early years.


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Review from Helen B (Mother of Child) published on 8 November 2023
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Overall Experience  Overall Experience 5.0 out of 5

Gorgeous nursery with a real family feel. My daughter has been through each age group and now my son has started. The staff care deeply for the children - all of them know mine by name whether they care for them directly or not. Preferences are listened to and respected. My first was happy there and
my second is too. I'm always confident they are safe and well cared for.

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Review from Zowie E (Mother of Child) published on 17 August 2022
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Overall Experience  Overall Experience 5.0 out of 5

This is such a great nursery - all the staff are friendly and really care about all of the children. There are so many activities, from sensory play, to imaginative play. My son is quite sensitive but he has developed so much here, bonding with his key workers and making friends. The nursery manager
is very hands on, organised, encouraging and I think runs the nursery brilliantly.

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Review from Rosie L (Mother of Child) published on 11 August 2022
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Overall Experience  Overall Experience 5.0 out of 5

My daughter has had the best time at Bright Horizons. They have created a lovely warm and fun environment in which my daughter has been able to make great friendships. She loves the sensory and messy play and I think it creates a sense of adventure and exploration for them to develop. She is always
eating new and exciting things at nursery that she wouldn’t necessarily get to try at home.

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Review from Kunmi A (Mother of Child) published on 8 August 2022
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Overall Experience  Overall Experience 5.0 out of 5

I love the Nursery, they are really loving with my son. My son finds it really hard to come into the nursery. They are really loving to always come out to help me down the street to get him in. Trust me, my son is hard work. And I love the fact that they are always helping us out every time. I love
when you collect your child from Nursery and they tell you what my son did, what they eat how they enjoy playing outside in the garden, playing with friends. The Staff are always smiling and ready to tell you about your child then never tired.

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Current Review Score: 10.0 (9.951)

Overview of Review Score

The Review Score of 10 (9.951) out of 10 for Bright Horizons West Norwood Day Nursery and Preschool is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.951 for Bright Horizons West Norwood Day Nursery and Preschool is calculated as follows: ( (194 Excellents x 5) + (10 Goods x 4) ) ÷ 204 Ratings = 4.951

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Bright Horizons West Norwood Day Nursery and Preschool is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 76 number of registered child places is 15.2, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (4)

Top 20 Large Nursery Groups 2019

Recipient: Bright Horizons Family Solutions Ltd

Date: Tuesday 30 Apr 2019 More details

Top 20 Large Nursery Groups 2018

Recipient: Bright Horizons Family Solutions Ltd

Date: Thursday 01 Mar 2018 More details

Top 10 Large Nursery Groups 2017

Recipient: Bright Horizons Family Solutions Ltd

Date: Wednesday 01 Mar 2017 More details

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Meet the Team (2)

Shaneic

Shaneic

Job Title: Nursery Manager

Working with children has always been a passion of mine. I hold an education degree, an early year’s teacher status and have over 10 years of childcare experience. I have now been working with Bright Horizons for more than 2 years, and I absolutely love my job. Being a leader, I believe in creating an atmosphere where I am working in partnership to ensure children feel challenged to learn and develop, and where staff feel happy to come to work.


Chelsie

Chelsie

Job Title: Deputy Manager

I have been working in childcare since 2016, working my way up from my Level 3 Apprenticeship to now Deputy Manager; I have also studied my Level 3 SENCo.


From my very first day in childcare, I loved the atmosphere and the environments I was able to create for the children. I have worked with all age ranges in the early years from birth to 5 years; every day is a new challenge and a new experience to develop my knowledge and my skills to provide the best care/environment for my staff/families and children.


I consider myself to be a hardworking and determined leader and role model, I believe that building strong partnerships with parents and families is vital in ensuring development and learning are extended at home.


Frequently Asked Questions about Bright Horizons West Norwood Day Nursery and Preschool

What is the Age Range of Children that Bright Horizons West Norwood Day Nursery and Preschool accepts?

Bright Horizons West Norwood Day Nursery and Preschool accepts Children aged from 0 years 3 months to 5 years 0 months.

What Days & Hours is Bright Horizons West Norwood Day Nursery and Preschool Open?

Bright Horizons West Norwood Day Nursery and Preschool is open: Monday 07:30-18:30, Tuesday 07:30-18:30, Wednesday 07:30-18:30, Thursday 07:30-18:30, Friday 07:30-18:30.

How many Children does Bright Horizons West Norwood Day Nursery and Preschool have capacity for?

Bright Horizons West Norwood Day Nursery and Preschool has capacity for a total of 76 Children.

How far is Bright Horizons West Norwood Day Nursery and Preschool to the centre of London?

5.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Bright Horizons West Norwood Day Nursery and Preschool to verify any information. View our terms and conditions. Bright Horizons West Norwood Day Nursery and Preschool has a Platinum Service – more info.