The staff are also just total heaven and care so much for the children
Lucy D (Mother of Child)
Son settled in quickly, bonded with key worker and other staff
P C (Father of Child)
have a garden that they take them out in a lot, including doing activities outside.
Claire S (Mother of Child)
Bright Horizons City Child Day Nursery and Preschool has a Review Score of 9.4 (9.416) out of 10, based on 8 reviews in the last 2 years. Over all time Bright Horizons City Child Day Nursery and Preschool has 44 reviews.
Review from James M (Father of Child) published on 18 March 2020
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Review from D J (Mother of Child) published on 3 September 2019
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Review from L B (Mother of Child) published on 3 September 2019
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Review from M P (Father of Child) published on 3 September 2019
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Review from K L (Mother of Child) published on 29 August 2019
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Review from P C (Father of Child) published on 29 August 2019
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Review from Lucy D (Mother of Child) published on 29 August 2019
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Review from Theoni D (Mother of Child) published on 24 October 2018
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Review from LP (Mother of Child) published on 11 October 2018
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Review from T A B (Mother of Child) published on 26 September 2018
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Review from Matthew M (Father of Child) published on 4 September 2018
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Review from Christopher A (Father of Child) published on 1 May 2018
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Review from Angel N (Mother of Child) published on 22 February 2018
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Reply from Katherine O'Brien, Digital Marketing Coordinator at Bright Horizons City Child Day Nursery and Preschool
Thank you for taking the time to submit a review and thank you for your positive comments. I will ensure they are fed back to the Nursery Team.
With regards to your rating on the food section. I will ask the Manager to ensure you see the weekly menus so you aware of what the children are eating on a daily basis. Our Bright Horizons menus are carefully planned and freshly prepared by our chefs, in consultation with nutritionists and a daily menu should be displayed at nurseries. In addition to a balanced lunch, our children also tuck into a morning snack, afternoon tea and in some nurseries we also provide breakfast. Please do feel free to speak to the Nursery Manager at any time.
Kind Regards,
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Review from Mashael S (Mother of Child) published on 8 February 2018
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Review from Hermione (Mother of Child) published on 8 February 2018
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Review from Fazeena A (Mother of Child) published on 8 February 2018
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Review from Peter L (Father of Child) published on 17 May 2016
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The nursery has it's own chef, catering for breakfast, lunch and an afternoon snack. Whilst every nursery goes through times of staff turnover, City Child has always managed to keep its lovely character. Management is very active in organising activities, both inside and outside curriculum, for both the children (eg. piano lessons, sports, Spanish/French) and parents (eg. first aid).
Communication is proactive, with regular newsletters and specific updates when needed. Our daughters absolutely love it, with the eldest already having made great friends whilst going from the baby room via the toddlers to pre-school. Highly recommended.
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Review from Laura B (Mother of Child) published on 26 April 2016
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Review from N N K (Mother of Child) published on 26 April 2016
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Review from R C (Mother of Child) published on 26 April 2016
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The Review Score of 9.4 (9.416) out of 10 for Bright Horizons City Child Day Nursery and Preschool is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 8 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.5 out of 5 from 8 positive Reviews in the last 24 months.
The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.875 for Bright Horizons City Child Day Nursery and Preschool is calculated as follows: ( (86 Excellents x 5) + (8 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 96 Ratings = 4.875
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.541 Points relating to the number of positive Reviews for Bright Horizons City Child Day Nursery and Preschool is based on 8 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8
ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 54 number of registered child places is 10.8. 8 Positive Reviews ÷ 10.8 = 0.741
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.
Please Contact Us for Latest Vacancies
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Job Title: Nursery Manager
Joined: 2010
Hi, My name is Abby and I am a level 3 Nursery Practitioner I have achieved a level 2 and Level 3 Diploma in Child Care and Education I have been with Bright Horizons since 2017. I was based at Heron Quays Bright Horizons as a Room Leader where I took the opportunity to progress in the role of a Third in charge in 2019.
I've supported Heron Quays on its journey to achieve a good Ofsted rating after many years of hard work. I have worked with children of ages 0-5 years but have had the opportunity to learn and develop my skills within the nurseries I have worked in by spending time in each of the rooms supporting my staff team.
I was asked to come over to Tabard Square to support them and this was also a part of my professional development. During my time at the nursery, I grew fond of the team and children and was able to help implement new changes and support the quality of teaching and learning with the team. The opportunity arises for a Deputy Manager over in Tabard Square. I took the opportunity to apply for this position. This has been something that I was working towards and knew it was the right time for me.
I now have had the opportunity to further my career with bright horizons by progressing to the Nursery Manager at City Child, I look forward to my new journey, being able to share my knowledge and role model practices with a new team. I also look forward to creating a new partnership with the families and children at city child.
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