Bright Horizons Hyde Park Day Nursery and Preschool

St James's Church, Paddington, entrance on Gloucester Terrace, London W2 3DD
Submit a Review
9.2 39 Reviews
  • Bright Horizons Hyde Park Day Nursery and Preschool, London
Bright Horizons Hyde Park is a beautiful nursery and preschool, conveniently located near St James Church, where the staff are dedicated to providing loving care and early education for children aged 3 months to 5 years.

Within their three thoughtfully designed rooms, bathed in natural light, children have access to diverse areas that ignite their imagination, stimulate creativity, and foster independence. For the youngest children, in the baby and toddler rooms, the team closely follow your child's home routine to ensure they feel secure and at ease. Little learners are surrounded by an array of rich learning resources and engaging activities, from sensory trays and musical instruments to cosy book corners and play trays, ensuring there is always something new to discover.

While your child is busy exploring and having fun, they will keep you updated via the Family app. Available for all Bright Horizons parents, this will keep you connected with your child's day-to-day experiences and up to date as they develop during their time at the nursery.

With Hyde Park at the doorstep of the nursery, they visit it regularly to enjoy fresh air, exercise and learn more about their local surroundings. Additionally, they take trips to the local library, enriching the children's love for books and learning.

Book a personal tour today and see the beauty and warmth of the nurturing nursery environment.

Care Provided by Bright Horizons Hyde Park Day Nursery and Preschool

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care
  • Person in charge
  • Kelly (Manager)
  • Number of Childcare Staff
  • 12
  • Total Places for Children
  • 46
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 08:00-18:00
    Tuesday 08:00-18:00
    Wednesday 08:00-18:00
    Thursday 08:00-18:00
    Friday 08:00-18:00
  • When Closed
  • Bank Holidays

Bright Horizons Hyde Park Day Nursery and Preschool Reviews (39)

Total of 39, showing 21-39
9.2

Bright Horizons Hyde Park Day Nursery and Preschool has a Review Score of 9.2 (9.155) out of 10, based on 6 reviews in the last 2 years. Over all time Bright Horizons Hyde Park Day Nursery and Preschool has 39 reviews.

Overall Experience

  • 34
  • 5
  • 0
  • 0
  • 0

Date Published

39
0
6
6
33
Overall Experience  Overall Experience 4.0 out of 5

I visited a few nurseries before choosing Bright Horizons Hyde Park as it was the only nursery which was so well organized and detailed in its approach to looking after children. I also felt the nursery was appropriately set up for children in maintaining a tidy and clean environment. The manager is
great - firm with staff and friendly with babies.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

I’m extremely happy with the quality of care my daughter gets at Bright Horizons Hyde Park - all of the staff know her well as an individual, take her development seriously and care about her wellbeing. I love hearing about the news skills she picks up - there is an enormous range of activities that
I would never be able to replicate at home and we also enjoy the chance she gets to participate in occasions such as World Book Day and celebrating holidays from all different cultures. The manager is an excellent leader and is continually thinking of ways to make the nursery even better - she’s also kind, full of experience and thinks about parents as well as the children. Food is excellent and although the outside space doesn’t include much greenery (no surprise in central London) they are so close to Hyde Park and go regularly enough for trips I don’t think it really matters.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My baby is happy there. And I feel safe and relieved that she attends this nursery. Staff take excellent care of her and she’s started to develop, learn new things and show character.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My 8-month-old son just completed his first month at this nursery and I couldn't be more pleased. We were initially nervous about sending our young baby to nursery full time, but from the moment he started his settling in, we knew it was the right choice. The staff are caring, friendly, and know all
the babies and children, so it really feels like a family. The managerial team is excellent, attentive, and very involved in the children's activities. The staff take excellent care of the babies, and my son is happy from the moment he is dropped off to when he comes home. The convenience of having nappies and formula provided is much appreciated. It would be great if the babies did group activities like reading and singing with the older children, but they get plenty of exposure when they play together outdoors. Regardless, Bright Horizons Hyde Park met all of our needs and was the perfect transition for our young child to nursery, and I would highly recommend this nursery to any family.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

We only recently starting sending our daughter to Bright Horizons Hyde Park but have already seen her benefit from the interaction with other children and learning activities. We have been impressed by how quickly the staff get to know the children and tailor the care to them. Initially, we were a bit
apprehensive about sending our daughter to nursery but now feel extremely happy she is there.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

I'm very satisfied with Bright Horizons Nursery, the staff are professional and ensure that all children are safe and enjoying. My son is happy here and this is the most important thing.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Overall Experience  Overall Experience 4.0 out of 5

It's a really nice place for our kids. First day, staff welcome us and it's so nice to join. Everything clean and wonderful, I like it. I feel my daughter is happy there.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Overall Experience  Overall Experience 4.0 out of 5

Good settling in for the baby. But not enough permanent staff. Overall good. However, cleanliness of toys need to be improved. The existing staff are great.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My son is 5 months old and going to the baby section. There are only a maximum of 9 babies and the room is newly refurbished with windows (not usual in central London). The team is nice and professional and you can see they really enjoy their job and know all the kids well. The food is done onsite
and the milk and nappies are provided, which is convenient.


They regularly take two kids to the park which is great! I felt confident immediately when leaving my son there. They give you a daily report of what he has done - I am very happy to live so close to this great nursery!


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

This nursery has proven to be excellent in all areas - most importantly in the care and attention my daughter (10 months) has received. She clearly enjoys her day and loves the staff - smiling when I drop her off and when I pick her up. Highly recommended!

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

We fell in love with this nursery as soon as we step inside. When we saw the smile on the other kids in there. Our son is in the nursery since he was 5 months old, they do know how to play with him, feed him, sing for him. He's always clean, smiling and well rested when we pick him up (our son is full
time there, 5 days a week). Every day, we exactly know what happened during the day (food, sleep, activities). When the weather is nice they always go outside or even picnic. Every member is amazing, our son smiles at everybody there. For us the most important thing is that he will learn English, eat well and learn many things.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Our son, aged 2.5 has just completed his first month at the Hyde Park Bright Horizons Nursery, attending 3 days a week. He has really enjoy it so far and we can see big improvements in his speech and vocabulary. The staff are all extremely enthusiastic and my son loves his trips to the Hyde Park playgrounds.
We would highly recommend this facility.

Reply from Marketa, Bright Horizons Team at Bright Horizons Hyde Park Day Nursery and Preschool

Thank you for your comments about our nursery, we really value your opinions. Please, can I encourage you to share your comments with the nursery team, as this will help us to quickly address any issues and to ensure that we are continually providing a naturally inspiring environment.


Bright Horizons is the only Nursery and Preschool provider who has achieved the Children's Food Trust Menu Approved Award hence your feedback with regards to the food & nutrition is very important to us.


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

The standard of care and education my daughter receives from Hyde Park Nursery is fantastic. She genuinely loves her carers and after being away on holiday will run into their arms for a hug. Having left her at this nursery since she was 10 months old (she is now 3) means it is a great comfort that
she is receiving love and educational support whilst I am working. I have recommended this nursery to many friends who have all had equally positive experiences.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Overall Experience  Overall Experience 4.0 out of 5

Both my children have attended Hyde Park Nursery and they have both enjoyed time with friends. The staff works hard and makes an effort to get to know parents and children. However, there appears to be under staffing issues as on many occasions I have found my little ones and others with their noses
very crusty and them not being wiped. I can understand they are very busy and have a lot of responsibilities. Additionally, I would hope nap time conditions for toddlers would improve. It's loud and they sleep on the floor (on very thin mattresses) breathing in very polluted air as it's in the basement. Sweeping and cleaning is also done during this time. I love the girls and I understand resource limitations, however it makes it hard for working parents not to take time off every week when kids getting ill.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Overall Experience  Overall Experience 4.0 out of 5

Hyde Park Nursery is very good and this is due to the quality and dedication of the staff. I have never been nervous about leaving my daughter she is always eager to go. The staff always put the children's well-being first. The only downside is the facilities- it would be better if the toddler and pre-school
rooms would be at ground level with windows rather than a basement. Regardless I would not consider changing nursery.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

I really like our nursery and so do our 2 boys. The staff are very qualified and offer a lot of varied activities. The management is excellent and we have a real partnership with the persons in charge of our boys. The nursery has improved over time (i.e. more activities, access to the big garden, providing
formula and baby bottles). This is a great nursery and I recommend it to all my friends (they almost all joined the nursery).

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My son has been attending this nursery for 1 year, he loves it and is very happy. He has learnt so much and that has helped him progress. The staff are amazing and look after him very well.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

We highly recommend Hyde Park Nursery. Our daughter has experienced care in both the warm and comforting baby room and now in the stimulating environment of the toddler room. The passion and care of the staff and ability to listen and build relationships with our daughter has been incredible. She loves
attending and we are confident that we are leaving her in the best possible hands.

Reply from Marketa, Mrkg at Bright Horizons Hyde Park Day Nursery and Preschool

Thank you so much for your great feedback. We really appreciate it.


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Choosing the right nursery for our daughter was really important for us. It was more than location, more than outside space, more than the learning structure. It was the staff, and the feeling we got when we toured the nursery; we were treated like family. That’s the feeling we wanted our little
girl to feel every day when she walks in. Nine months in, we still get the feeling, and our daughter's face lights up as we enter through the gate every morning. There is not better sign that she is in the right place and being cared for by warm, but professional staff.


We highly recommend this nursery as we know how hard we looked to find the perfect place for our little girl.


Reply from marketa, mrkg at Bright Horizons Hyde Park Day Nursery and Preschool

Thank you so much for your positive feedback. We are delighted to hear that you are happy with the level of care our nursery provides.


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Current Review Score: 9.2 (9.155)

Overview of Review Score

The Review Score of 9.2 (9.155) out of 10 for Bright Horizons Hyde Park Day Nursery and Preschool is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 6 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.903 for Bright Horizons Hyde Park Day Nursery and Preschool is calculated as follows: ( (67 Excellents x 5) + (3 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 72 Ratings = 4.903

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.252 Points relating to the number of positive Reviews for Bright Horizons Hyde Park Day Nursery and Preschool is based on 6 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 46 number of registered child places is 9.2. 6 Positive Reviews ÷ 9.2 = 0.652

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

Loading...

Loading

Loading
Loading

Loading

Loading

Loading

Loading

Loading events

Loading

Meet the Team (2)

Kelly

Kelly

Job Title: Nursery Manager

Kelly has worked in early years education for 25 years, including 15 years as a nursery manager. She holds an NNEB diploma, a BA in Early Years, and a Level 3 award as an Early Years SEN Coordinator.


With a wealth of invaluable experience, Lorraine is committed to continuously developing her own knowledge while supporting her team to grow in their careers.


She finds the most rewarding part of her role to be contributing to each child’s unique journey and collaborating with parents to ensure every child reaches their full potential in a safe, friendly, and happy environment.


Lorraine

Lorraine

Job Title: Deputy Manager

Lorraine holds a BA (Hons) degree and has over 20 years of experience in early years settings, including nurseries, schools, and centres. Her passion lies in helping children have the best possible start in life.


Lorraine is committed to creating environments where children feel safe, secure, and inspired to explore, play, and learn. She finds great joy in watching children grow, embrace curiosity, take on challenges, and discover the world around them.


In addition to her focus on the children, Lorraine is dedicated to supporting families and working with the staff team to ensure a nurturing and thriving environment for all.