Kindred Islington Nursery and Pre-school

3 Shepperton House, Shepperton Road, London N1 3DF
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9.4 35 Reviews
  • Kindred Islington Nursery and Pre-school, London
Kindred Islington nursery and pre-school provides a warm and welcoming environment where the staff are passionate about their mission to create inspiring worlds full of awe and wonder for little ones to grow and thrive in.

By creating days filled with unique moments and opportunities, the team are able to truly enrich a child’s development during 0-5 years.

At Kindred Islington, the team personally understand what it is to be a parent during this magical time. They create meaningful relationships with every parent so you will never miss an opportunity to share in the joy of your child’s developmental and learning moments.

The nursery is located in a beautifully converted Victorian building, with large and open plan rooms designed specifically to meet the needs of each age.

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Care Provided by Kindred Islington Nursery and Pre-school

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Mikki Burns (Nursery Manager)
  • Number of Childcare Staff
  • 35
  • Total Places for Children
  • 78
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 08:00-18:30
    Tuesday 08:00-18:30
    Wednesday 08:00-18:30
    Thursday 08:00-18:30
    Friday 08:00-18:30
  • When Closed
  • Bank Holidays & 1 week at Christmas

Kindred Islington Nursery and Pre-school Reviews (35)

Total of 35, showing 21-35
9.4

Kindred Islington Nursery and Pre-school has a Review Score of 9.4 (9.429) out of 10, based on 27 reviews in the last 2 years. Over all time Kindred Islington Nursery and Pre-school has 35 reviews.

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Review from Isabella O (Mother of Child) published on 6 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has attended this nursery for two years now, and we adore it! The caregivers are so sweet and truly adore the kids. They offer loads of fun activities every day, much beyond what I'm capable of or have the energy to do at home. They cook all the food on site from scratch too, which is important
to me. Thank you, Kindred family! We love you all.

Reply from Niki McCormick, Marketing Admin at Kindred Islington Nursery and Pre-school

Thank you for your kind review. We're so pleased you love what we do, we certainly do. All our children and their families help to make our Kindred family great and we're so pleased to have you be a part of it and to allow us to help your son on his early years journey. We're proud of our meals and so enjoy watching our little ones tucking into healthy home-cooked food. Here's to your little man creating many more moments of awe and wonder so he can grow and thrive.


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Review from J C (Mother of Child) published on 18 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Lack of staffing: The nursery is dangerously understaffed.
Our child is in the baby room and we have rarely seen the legal staff ratio being adhered to. I frequently saw a ratio of 1:16 for under 18 months.
My child shows signs of lack of care: rashes requiring prescribed antibiotics due to lack
of nappy changes, and whole days without napping (at under 15m).
Menu: The menu is extremely poor and not as advertised. I witnessed babies under 1 being served processed ham sandwiches with crisps.
No outdoor time: There is no adequate outdoor space.
Due to staffing levels, they have gone whole weeks without going outside.
Management: The manager is abrasive and unprofessional.
Re: understaffing the manager admitted noncompliance with ratios and continuing to intake more children despite noncompliance. She told us to hand in our notice as there was no plan to fix the issue.
Our child no longer attends - it was an absolute worse nightmare.

Reply from Niki McCormick, Marketing Admin at Kindred Islington Nursery and Pre-school

Thank you for your review. We're disappointed to read this. Although we have discussed the points above, we want to clarify some areas and update you on developments since your departure in February. A notable change is the appointment of an experienced Senior Nursery Manager in March, who is reinforcing our dedication to continuous improvement. Children are taken on daily trips to parks, including with an award-winning Forest School. Trips were temporarily reduced to ensure robust risk assessments were in place following Kindred assuming management, but children still had access to our gardens. Nursery Management ensures adherence to our menu, recently enhanced and soon to be accredited by a children's nutritionist. Our children's safety is paramount, including strict compliance with staff/child ratios. Management ensures ratios are always adhered to. We create calm and safe spaces for sleep. If children choose not to nap, our team are experienced in supporting with individual needs.


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Review from Kylie D (Mother of Child) published on 1 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have two children in Kindred Islington - my eldest has been through every room and is now in Oak room and my youngest is just one, in the baby room. Sadly we have to pull them out as we are leaving the area and moving to Kent.
We are devastated to be leaving. My god the staff are wonderful! They
are so engaged, so kind and so caring. My eldest is outside daily, taken on walks, picnics, to parks and forest school. He is taught phonics and is already familiar with all letters of the alphabet at age three! I love them!
My youngest has adjusted so well - he adores it there and happily leaves my arms to get into his day there. They do amazing activities, messy play, baby yoga, dancing, art and have a sensory room the babies love. It’s such a joy to see. We feel very privileged to have been part of The Grove family (name recently changed to Kindred) and were very sad it has come to an end. We’ve made so many friends through the nursery - it’s a lovely community to be part of.

Reply from Emma Avery, Marketing Assistant at Kindred Islington Nursery and Pre-school

Thank you so much for your lovely review, the team at Kindred Islington works so hard to provide a home-from-home environment with lots of amazing opportunities for all children to thrive and experience things they may not have at home. We are so pleased to hear how happy you are with everything the team has done to support both your children's learning and development, we always ensure we are planning around their interests to create those magical awe and wonder moments at every opportunity. We hope your move goes smoothly and wish you all the best for the future.


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Review from Paula G (Mother of Child) published on 22 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic staff and care. They do a variety of activities, and my child is very happy and excited. They have an individual approach to every child, which is great.
Fun and friendly environment for my child to develop all the necessary skills.

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Review from F H (Mother of Child) published on 22 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my son joined the nursery, all the staff have been so caring. Making him and myself feel at ease. From the warm reception entering to seeing the manager daily and can ask any questions or queries that might arise. I've found the photos and updates really key for parents to feel involved. All of
the daycare staff have gone above and beyond to help both of us feel supported. With work situations changing regularly, there has been lots of flexibility to days and balancing costs from a parent's side. There were small teething issues when it was taken over, which is understandable, but I feel they have overcome them. There will always be a staffing issue, as in any care industry, which is unavoidable. I feel confident that my child is having a good day and that he and I are supported - which is the main factor!

Reply from Niki McCormick, Marketing Admin at Kindred Islington Nursery and Pre-school

Thank you for your kind review. It is very much appreciated and we thank you for allowing us to be a part of your little ones early years journey and for being a part of our Kindred family. Here's to them continuing to grow and thrive with us as we create moments of awe and wonder.


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Review from F V (Father of Child) published on 20 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

We enrolled our child in The Grove 18 months ago. Since Kindred group's takeover we've witnessed a concerning decline.
Menu: The menu now adheres to basic governmental guidance, featuring repetitive ingredients like cheese and carbs. This has negatively impacted our child's eating habits at home. Management
hasn't shown concrete motivation for change.
Management: Poor communication led to the departure of numerous long-term (loved) key staff members, causing instability with our child experiencing three key worker changes in a few weeks. The management denied any responsibility.
Staffing: While commendable staff remains, further departures are likely, while hiring is "difficult", as per management.
Outdoor activities: The nursery lacks outdoor space, and reduced short outings post-Kindred's takeover do not justify the cost.
In conclusion, we cannot recommend Kindred Islington Nursery due to declining quality, communication issues, staff turnover, and limited outdoor activities.

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Review from L W (Mother of Child) published on 13 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

We signed up to "The Grove" nursery in October 2022 and my son adjusted so well to his baby room, thanks to the incredibly caring and supportive staff that made that transition so easy. It was always a tough sell for us that the nursery had no garden, other than a very small strip out the front of the
baby room, but we were told the children were taken out daily for excursions and that, alongside the wonderful staff, made us feel at ease. Unfortunately, since the takeover from Kindred of the nursery, we have not seen consistency of the children being taken outdoors every day. On average my son now goes outside three times per week, for a short time. The communication around Kindred's outdoor policy has been weak and we have had many corporate responses that don't outline an actual plan for change. Staff are also fed up and are leaving which is really sad as many have worked at the nursery for a long time. I would no longer recommend this nursery.

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Review from C G (Father of Child) published on 28 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our child has been at the nursery for a year and loves it, as do we. There is great attention to detail, which makes it feel like a genuinely loving, homely environment. But the best thing about the nursery is the staff. They always seem happy to be there, and like they really care about the children.
We can't recommend The Grove highly enough and have been reminded what an exceptional environment it is now that we are leaving the area and having to look at new nurseries, none of which feel half as good as here.

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Review from M L (Mother of Child) published on 21 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I highly recommend The Grove Nursery, and I'm so thrilled with the love, care, education and nurturing that my son has received over the past year. Despite wanting the best for our child, we were new to the country so it was of utmost importance to research our options and make the right decision, but
what gave us all the confidence we needed was the gut feeling we experienced on the tour and in the first month. Our son received the best support during this major transition (post covid, new country, new nursery), we couldn't be happier and he is just thriving. The engagement between educators/staff and the children is brilliant, and to me, this is what has stood out the most.

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Review from Emily C (Mother of Child) published on 7 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our daughter started at The Grove when she was eleven months old and has been attending for seven months now. She absolutely loves her time at the nursery and the level of care and support from all the staff is excellent. The facilities are fantastic too and the children have the opportunity to engage
in a wide range of activities, such as painting, baking, messy play, baby yoga and reading. Our daughter is growing into a confident, bright, inquisitive toddler, thanks in part to the experiences she is having at The Grove and we would highly recommend the nursery.

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Review from Kate D (Mother of Child) published on 7 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have two children in the nursery and absolutely love it. Everyone is so kind and thoughtful, both our kids run in every morning. I love how carefully the staff support the development of each child and work with us when there are things the kids find tricky or there are problems. Our eldest is now
in the preschool room and we can see him getting ready for school. For example, by teaching him to learn at a table and taking the kids further afield on trips. He loves music, Spanish and dancing and is getting lots of help managing those big toddler emotions! While the outside space is limited, both kids go out to parks most days and forest school has been a real highlight for our eldest. I honestly can't recommend The Grove highly enough.

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Review from Ruth J (Mother of Child) published on 7 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot speak highly enough of The Grove nursery. The level of care the staff give each and every individual child is exceptional. They are friendly, warm, encouraging, patient and caring. The facilities are wonderful and the communication between the staff and parents is always brilliant.

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Review from M Y (Mother of Child) published on 7 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We adore this nursery. Our eldest attended here four years ago and our youngest is currently at The Grove. It is a home-from-home for our children. They gain so much developmentally from The Grove and are so happy. The staff are wonderful. Couldn't recommend it highly enough.

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Review from Hannah T (Mother of Child) published on 7 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very caring, happy staff. My daughter loves it and doesn't want to come home in the evening at pick-up time. Frequent playtime in the nearby gardens, forest school days and day trips out to London including landmarks, theme parks and children's farms.

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Review from E H (Mother of Child) published on 7 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been happy with The Grove nursery. The staff are excellent, including the lovely receptionist and amazing cook. The atmosphere is very friendly and they take a lot of trouble to plan activities for the children. The learning in the older rooms could be more structured and like most London nurseries,
more space would be ideal.

Reply from Rebecca Browne, Managing Director at Kindred Islington Nursery and Pre-school

Thank you for your lovely review, we are very fortunate to have amazing staff who work together within The Grove family to create a very warm homely environment. We make the most of our small outside space and also take the children out locally every day for more adventures. There is learning structure in place in all our rooms but our emphasis is on learning through play, building on each child's strengths and supporting their needs across all areas of the curriculum.


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Current Review Score: 9.4 (9.429)

Overview of Review Score

The Review Score of 9.4 (9.429) out of 10 for Kindred Islington Nursery and Pre-school is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 27 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.429 for Kindred Islington Nursery and Pre-school is calculated as follows: ( (235 Excellents x 5) + (42 Goods x 4) + (12 Satisfactorys x 3) + (14 Poors x 2) + (19 Very Poors x 1) ) ÷ 322 Ratings = 4.429

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Kindred Islington Nursery and Pre-school is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 78 number of registered child places is 15.6, which has been reached with 23 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Meet the Team (2)

Mikki

Mikki Burns

Job Title: Senior Nursery Manager

Joined: 2024

I am originally from Wales and moved to London back in 1997.


I completed my NNEB in 1993. This was the original Level 3 qualification in Early Years. I have since completed my NVQ4 in Childcare, and my NVQ5 in Management and have taken part in numerous early years trainings and projects.


I love all aspects of child development, but I have a passion for supporting speech & language development as well as children’s well-being & self-esteem and also movement & physical play and how this supports brain development.


Nese

Nese Tarhan

Job Title: Deputy Nursery Manager

Hi, my name is Nese, and I am the Deputy Manager at Kindred Islington.


I have worked at this nursery for 15 years and have been the deputy for the past 5 years. My nationality is Turkish, and I am a mum to a 6-year-old boy.


I hold a Level 3 Diploma in Childcare and I am also the named Health and Safety Co-ordinator for the nursery. I enjoy my roles and relish creating new experiences with our little ones whilst creating memories and learning new skills along the way.


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