Lanterns Arts & Educational Nursery

Unit D Great Eastern Enterprise, 3 Millharbour, London E14 9XP
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6.1 6 Reviews
  • Lanterns Arts & Educational Nursery, London
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Care Provided by Lanterns Arts & Educational Nursery

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care

Good to Know

  • Owner
  • Janet Viola
  • Person in charge
  • Janet Viola (Director/Manager)
  • Number of Childcare Staff
  • 35
  • Total Places for Children
  • 104
  • Age Range
    • from 0 years
    • to 5 years
  • Opening Times
  • Monday 08:00-18:15
    Tuesday 08:00-18:15
    Wednesday 08:00-18:15
    Thursday 08:00-18:15
    Friday 08:00-18:15
  • When Closed
  • Bank Holidays, Christmas & Easter
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Lanterns Arts & Educational Nursery Reviews (6)

6.1

Lanterns Arts & Educational Nursery has a Review Score of 6.1 (6.131) out of 10, based on 3 reviews in the last 2 years. Over all time Lanterns Arts & Educational Nursery has 6 reviews.

Overall Experience

  • 3
  • 0
  • 0
  • 1
  • 2

Date Published

6
0
2
3
3

Review from Maria R (Mother of Child) published on 24 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

We had a bad experience and decided not to proceed after 2 induction sessions. Areas of concern: 1) Inadequate staff ratios - at the time of settling, there were only 3 permanent staff members for 12 babies, and more babies were expected to join in a month; at times, 1 person was looking after 4-5 babies;
2) Unsafe toys - all toys looked battered and dirty, some even had pictures torn off and glue being exposed for babies to lick; 3) Lack of key person - the manager told us not to expect a key person assigned to our baby for at least a month; 4) No outcome-based development - there were no structured activities for babies other than 20 min free play in the dancing room, and staff was just moving then from one room to another but mostly babies were left to entertain themselves; 5) No outdoors time - none of the babies were taken outdoors in winter or spring; we were told they occasionally go in summer; 6) Unhygienic practices - It doesn’t seem that the baby room gets cleaned very often.

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Review from R A (Mother of Child) published on 15 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

There are some great staff there but I felt that the management were purposefully intimidating.
You can’t find out what qualifications any of the staff or management have. I did not see any evidence of the management supporting staff development, or the management seeking to stay up to date with
developments in childcare/educational practices.
I believe the management are comfortable with their staff mishandling children.
When I queried a few things, I was either threatened and/or told my child is bad.
My son’s keyworker would change without us being told.
The contract is written so that parents have to give between one and four month’s notice if you want to leave, but the nursery can cancel your place with no notice at all.
The children have to sit in their seat for 30 minutes during mealtimes whether or not they are eating or have a poo in their nappy, and if they can’t do this they are spoken to and handled inappropriately.

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Review from Nabila S (Mother of Child) published on 8 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter loves the nursery and so do I. The staff are caring, skilled and affectionate. They have a soft play room, dance room, paint room and so many educational toys. They also have an outdoor area. My experience has been nothing short of brilliant.

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Review from babyla b (Mother of Child) published on 2 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has shown immense mental and emotional development after she started going to the nursery. She loves going to the nursery and most of the time doesn't want to leave the place. The warmth and care shown by the staff is wonderful. Also, the various events planned by the nursery which includes
parents makes us feel inclusive. In addition to all the other benefits, i have not seen a nursery of this size in London. Each year has separate rooms which helps with individual attention. And then there is a separate dining space, soft play room, dance studio and outside play area. I highly recommend this place to everyone looking for a nursery in Canary Wharf Area.

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Review from Melissa H (Mother of Child) published on 1 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot recommend Lantern Arts Nursery enough. I had a bad experience with another nursery in the area and was really dubious about leaving my daughter again after working from home for a few months. I arranged to meet the team and have a look around and I instantly fell in love with the place. I am
always kept up to date with what she has been up to during the day and her confidence is growing massively. She no longer cries when I drop her off like at the previous nursery and it's so lovely to see how much she is benefiting from being around other children after a long stretch of home working.

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Review from Mircea D (Father of Child) published on 4 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

There are plenty of problems.
They didn't realise my child had a temperature. I had to notice when I got there. Who knows for how long this was happening.
My child came with huge scratches on his face and they didn't even bother about making a case. I'm not talking day to day minor scratches, but
something really deep.
They had sellotape on the wall and babies were trying to eat it. It was a choking hazard. To fix it, they added more tape to stick stuff better instead of removing it. It took them 3 months to remove it.
They say they need six months to return your deposit. After 7 months I had to sue them to get my money back.
They never answer emails! The childminders can barely speak English. Their food is cheap and contains sugar and they don't want to change.
They held my child back in baby school and refused to advance him to the next level because they had no more places. However, they had places for new customers.
During the lockdown, they asked parents to pay 50%.

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Current Review Score: 6.1 (6.131)

Overview of Review Score

The Review Score of 6.1 (6.131) out of 10 for Lanterns Arts & Educational Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 3.1 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 3.083 for Lanterns Arts & Educational Nursery is calculated as follows: ( (13 Excellents x 5) + (2 Goods x 4) + (5 Satisfactorys x 3) + (7 Poors x 2) + (9 Very Poors x 1) ) ÷ 36 Ratings = 3.083

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.048 Points relating to the number of positive Reviews for Lanterns Arts & Educational Nursery is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 104 number of registered child places is 20.8. 1 Positive Reviews ÷ 20.8 = 0.048

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Frequently Asked Questions about Lanterns Arts & Educational Nursery

What is the Age Range of Children that Lanterns Arts & Educational Nursery accepts?

Lanterns Arts & Educational Nursery accepts Children aged from 0 years to 5 years.

What Days & Hours is Lanterns Arts & Educational Nursery Open?

Lanterns Arts & Educational Nursery is open: Monday 08:00-18:15, Tuesday 08:00-18:15, Wednesday 08:00-18:15, Thursday 08:00-18:15, Friday 08:00-18:15.

How many Children does Lanterns Arts & Educational Nursery have capacity for?

Lanterns Arts & Educational Nursery has capacity for a total of 104 Children.

How far is Lanterns Arts & Educational Nursery to the centre of London?

5.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Lanterns Arts & Educational Nursery to verify any information. View our terms and conditions. Lanterns Arts & Educational Nursery has a Basic Service – more info.