Bright Horizons Canada Square Day Nursery and Preschool

20 Canada Square, Canary Wharf, London E14 5NN
Submit a Review
9.7 79 Reviews
  • Bright Horizons Canada Square Day Nursery and Preschool, London
Situated close to Canary Wharf underground station, the bright and homely nursery is perfect for working families.

Every aspect, from the carefully planned rooms to the experienced staff, is designed to help your child’s development, from the age of 3 months to 5 years.

Canada Square children enjoy the use of a huge indoor garden with a life size climbing train, ride on bikes and cars, and lots of space to run around. They also take advantage of the location – with daily trips out along the riverside to watch the clipper boats.

Bright Horizons nurseries have a wide range of play and learning activities designed to encourage happy, confident children who are ready to enjoy a lifelong journey of learning. This includes a unique Growing Programme, a unique set of enhancements that focus on improving preschoolers’ reading, writing, science, maths, physical activity, art and more.

The children also enjoy weekly visits from a Sports Coach, and Bilingual Beats extracurricular sessions at no extra cost.

All-inclusive fees mean that you have less to pack on a busy morning, with everything from healthy lunches and snacks to branded nappies and wipes included.

The nursery is located less than five minutes’ walk from Canary Wharf station on the Jubilee Line, and is just outside Canary Wharf shopping centre.

The dedicated nursery team would love to meet you and your little one, so book a visit today and they will show you everything the nursery has to offer during your own personal tour.

Show Bright Horizons Canada Square Day Nursery and Preschool on the Map

Care Provided by Bright Horizons Canada Square Day Nursery and Preschool

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Claire (Nursery Manager)
  • Number of Childcare Staff
  • 30
  • Total Places for Children
  • 100
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:30
    Tuesday 07:30-18:30
    Wednesday 07:30-18:30
    Thursday 07:30-18:30
    Friday 07:30-18:30
  • When Closed
  • Bank Holidays & Christmas

Bright Horizons Canada Square Day Nursery and Preschool Reviews (79)

Total of 79, showing 1-20
9.7

Bright Horizons Canada Square Day Nursery and Preschool has a Review Score of 9.7 (9.712) out of 10, based on 28 reviews in the last 2 years. Over all time Bright Horizons Canada Square Day Nursery and Preschool has 79 reviews.

Overall Experience

  • 63
  • 11
  • 1
  • 3
  • 1

Date Published

79
5
14
28
51

Review from L L (Mother of Child) published on 13 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter is 3 years old and attends this preschool and we've had such a positive experience! She's always happy and excited to go and it's clear she enjoys her time there. The preschool has been wonderful in helping her learn so many new things, like counting numbers, the alphabet and more. It's
great to see her growing and thriving in such a nurturing and supportive environment. I highly recommend this preschool!

Reply from Amanda Barlow, The Parent Team at Bright Horizons Canada Square Day Nursery and Preschool

Thank you for your lovely review! We're so happy to hear your daughter is thriving, learning and enjoying her time with us. Thank you for your recommendation.


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from A T (Mother of Child) published on 29 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has been attending this nursery since he was 1 and he will be 4 soon. The setting, the staff, the care, the management have all been excellent throughout the years.

Reply from Amanda Barlow, The Parent Team at Bright Horizons Canada Square Day Nursery and Preschool

Thank you for your 5-star review and for sharing your positive feedback with us!


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Devonne C (Father of Child) published on 29 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent nursery all round, all the staff are very warm and welcoming. They take excellent care of my daughter and she's always excited to go to nursery.

Reply from Amanda Barlow, The Parent Team at Bright Horizons Canada Square Day Nursery and Preschool

Thank you for your review. We're thrilled to learn that you have a wonderful experience at our nursery. Thank you for choosing us!


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Nirali S (Mother of Child) published on 29 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has been attending this nursery for seven months now and I have noticed huge developments in him, all of which are positive and down to the great effort put in by the nursery staff who care for him. He clearly really enjoys going into nursery which demonstrates the love, care and joy the nursery
instils in his upbringing. He has exposure to a wide range of activities on the days he is in, each of which aids development of multiple senses/concepts. The nursery management is equally brilliant at their job and is extremely responsive and flexible to help cater for our needs (particularly with difficult working weeks). I would highly recommend this nursery to any parent looking to enrol their child at a nursery.

Reply from Amanda Barlow, The Parent Team at Bright Horizons Canada Square Day Nursery and Preschool

Thank you for your kind review! We're so glad to hear about your son's positive development and that he enjoys his time with us. Thank you for the recommendation.


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Melanie S (Mother of Child) published on 21 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff at this nursery are warm, caring and friendly. They provide a safe environment for my child to play, learn and grow with other children.
I believe this is due to the fact that her caretakers take the extra effort to build a relationship with her.
My daughter has shown growth in communication
skills and fine motor skills such as the ability to dress independently i.e. wearing her socks, shoes and pants.

Reply from Amanda Barlow, The Parent Team at Bright Horizons Canada Square Day Nursery and Preschool

Thank you for your lovely review! We're so glad to hear about your daughter's progress and that you feel supported by our warm and caring team.


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from A S (Mother of Child) published on 15 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My child has been attending 2 days a week since May 2024. We couldn't be happier with the care and attention he receives.
They do lovely activities with the kids, know their personalities, and encourage the children to develop different skills. Staff communicate well and thoroughly with parents.
We
receive multiple updates on what our child has been doing, working on, his interests, and what skills he is developing.
Honestly, Couldn't be happier!

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Canada Square Day Nursery and Preschool

Thank you for your five-star feedback and for sharing your experience with us.


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from A D (Mother of Child) published on 1 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A great nursery for our little one. The staff are all welcoming and always happy! The social development of our little one has been tremendous. We wouldn’t change it! Very happy and sure we got the right place for our little one.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Canada Square Day Nursery and Preschool

Thank you for your five-star feedback and for sharing your experience with us.


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from K C (Father of Child) published on 30 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Couldn’t be happier with the nursery, it’s a perfect place for any child to learn and grow whilst they enjoy day to day life, meeting new friends and learning new skills. All the staff are kind and friendly, we get updates constantly throughout the day about our daughter’s progress and what she has
been doing. When we pick up, we also get a daily debrief of everything our daughter has done from her key worker and on our way home, our daughter will tell us everything she has done with her key worker and what she has been taught. Our daughter attends twice a week and she cannot wait to go back every time she leaves. Every time she attends she learns something new; it’s the perfect nursery for any child to attend.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Canada Square Day Nursery and Preschool

We're thrilled to hear your positive feedback! Thank you for your kind words and we're thrilled to hear your daughter is thriving at our nursery.


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from M F (Mother of Child) published on 12 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

One of the staff in the office was rude when I pointed out our child's English name was written wrong, and she said to me abruptly, and I quote, "Mistakes happen". Period.
The kid's noses are always runny and no one bothers to help them wipe it. Not just our child.
When we noticed our child had not
eaten because the staff forgot to add it in the app, I asked about it and was told they could not force-feed a child, but I never asked them to do that. That was not even what I was talking about. Why she jumped to that conclusion I don't understand.
I noticed a bruise on our child's face, I asked one of the staff what happened and she said it was there when I brought her in which was a lie. When she realised I knew she lied, another staff member came over, apologised and said it happened when the kids were playing.
Our child was potty training and whenever she soiled her underwear, the staff would wrap it in a plastic bag with the poo still in it and put it in her school bag. Not hygienic.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Canada Square Day Nursery and Preschool

Thank you for sharing your experience with us. We understand your family situation. While some of the observations you mention may not apply to our nursery, the Nursery Manager and her team are here to assist you. We're delighted to have your daughter with us and are aware of her achievement in toilet training. If you require further assistance, please don't hesitate to contact us at ukcomplaints@brighthorizons.com.


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Maria Candida M (Mother of Child) published on 28 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband and I are very happy with this nursery. They are extremely professional, human, kind and friendly. The management is fantastic and always reachable and open to talk about any points you may have. Not only do they listen to you as they are also very efficient about any requests you have. The
staff are also excellent and they do care about your child. They are very professional and give you peace of mind and heart! Also, they are very experienced and know what they are doing.
In short, we couldn’t be happier with the choice we made. A big thank to the whole team of this beloved nursery which is a second home for us!

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Canada Square Day Nursery and Preschool

Thank you so much for your wonderful review! We're thrilled to hear about your positive experience with the team.


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Sophia G (Mother of Child) published on 26 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic staff and a great environment for our little one. The staff at Bright Horizons are amazing and we know our son is in very capable and safe hands from the moment he gets dropped off. Management conveys information well and the app is updated frequently throughout the day so we can snoop on
what our toddler has been eating throughout the day as well as being informed of his nap time. Our son loves going into nursery which is one of the biggest indicators of what a great nursery this is and he has lots of fun doing different activities every day.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Canada Square Day Nursery and Preschool

Thank you for your wonderful review! We're thrilled to hear about your positive experience with Bright Horizons Canada Square Day Nursery and Preschool.


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Jennifer K (Mother of Child) published on 26 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our son has attended BH nursery at Canada Square since Jan 2023. He joined Baby Room 2 when he was 14months old. He is currently in Toddler 1 about to transition to Toddler 2. We rate the staff / carers and the facility very highly. Whenever we have had any concerns they have been addressed efficiently.
The caters and staff will go out of their way to help in any way they can. They have also been very loving towards my newborn daughter who will be joining the nursery in Nov 2024. Thanks to all the carers and staff who have been taking such excellent care of my son.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Canada Square Day Nursery and Preschool

Thank you for sharing your experience! We're delighted that our team has been loving towards your newborn daughter, who will be joining the nursery in November 2024. Thank you for trusting us with the care of your children, and we appreciate your kind words!


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Nicola T (Mother of Child) published on 26 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so happy that my child attends Bright Horizons Canada Square. My only wish is that I had been able to get her in sooner. My daughter has some speech and communication delays and the team has been brilliant. I feel safe leaving my daughter with the team and confident that every day she is getting
excellent care and attention. The little touches here and there such as events, parties, card making and inclusion days really make us feel welcome. I will be sad to leave when she starts school. Very supportive team and extremely well-trained staff. It is very clean too and my child is rarely sick unlike the last nursey she attended she was always poorly as it wasn't very clean.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Canada Square Day Nursery and Preschool

Thank you so much for your wonderful review! We're thrilled to hear about your positive experience with the team.


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Sam M (Mother of Child) published on 21 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As a family, we feel listened to and cared for. We have full trust in the staff (that includes the chefs) and of course the amazing management team. Our son is very happy, safe and constantly learning! We love he is encouraged to be himself.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Canada Square Day Nursery and Preschool

Thank you for your five-star feedback and for sharing your experience with us.


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Anastasia M (Mother of Child) published on 14 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Great nursery with the most lovely staff who provide great care, attention and entertainment for our little one. Good facilities with the large indoor garden and sensory room, for when the weather is not great. We are very pleased and would recommend it to other parents too.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Canada Square Day Nursery and Preschool

We're thrilled to hear your positive feedback! Thank you for recommending us!


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Sarah A (Mother of Child) published on 14 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent activities.
Good indoor garden.
Walks outside weather permitting.
Good updates on the app.
Very accommodating with allergies.
The staff are very friendly and always willing to ask questions.
Son really enjoys nursery and has settled in really well.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Canada Square Day Nursery and Preschool

Thank you for taking the time to share your valuable feedback with us. We appreciate your kind words, and hearing from our parents reminds us why we do what we do.


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from M S (Mother of Child) published on 20 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very happy with the services of the Bright Horizons, Canada Square. Our son is absolutely thriving there, and loves all the different activities that are created for the toddlers on a daily basis.

Reply from Amanda Barlow, Marketing and Campaigns Executive at Bright Horizons Canada Square Day Nursery and Preschool

Hello, thank you for taking the time to leave us your review.


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from A B (Father of Child) published on 19 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter joined the baby room in 2021 and has been with the nursery since then. She is in pre-school now. Throughout her journey, she has had fantastic teachers to take care of her, make her comfortable and confident and teach her new things. She is very good with numbers, alphabets and is confident
when she speaks at home and with our friends outside. We have had our 2nd baby now and our preference is Canada Square again.

Reply from Amanda Barlow, Marketing and Campaigns Executive at Bright Horizons Canada Square Day Nursery and Preschool

Thank you for letting us know how pleased you are with our nursery. Once again, thank you very much for taking the time to review us.


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Kathryn D (Mother of Child) published on 16 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has attended Bright Horizons Canada Square full-time for one and a half years now (she joined at 8 months old). We have had a uniformly positive experience here, and we think very highly of the carers and the front office staff. We can see how quickly our child is advancing in her development
from the constant activity and socializing she enjoys, and she will be more than prepared when it's time for school. Whenever we have a question or concern, it is addressed quickly and kindly. While there isn't any outdoor space in this setting, the children are brought outside for walks and to the local green spaces whenever possible. Comparing our experiences to those of friends with children at other nurseries, we seem to be the happiest!

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from V T (Father of Child) published on 16 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent people and great facilities. I would highly recommend this branch for parents to consider for their child’s overall development. Food is also excellent and a lot of thought is gone into the nutritional aspects of the meals.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Current Review Score: 9.7 (9.712)

Overview of Review Score

The Review Score of 9.7 (9.712) out of 10 for Bright Horizons Canada Square Day Nursery and Preschool is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 28 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.712 for Bright Horizons Canada Square Day Nursery and Preschool is calculated as follows: ( (266 Excellents x 5) + (43 Goods x 4) + (19 Satisfactorys x 3) + (5 Poors x 2) ) ÷ 333 Ratings = 4.712

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Bright Horizons Canada Square Day Nursery and Preschool is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 100 number of registered child places is 20, which has been reached with 26 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (1)

Claire

Claire

Job Title: Nursery Manager

Hello, I am Claire, the Nursery Manager for Canada Square Day Nursery.


I have a level 3 in childcare and a level 3 management qualification. I have worked in childcare since I left school and this still remains a passion of mine, watching them grow and sharing the first few years of each child’s life with them.


Frequently Asked Questions about Bright Horizons Canada Square Day Nursery and Preschool

What is the Age Range of Children that Bright Horizons Canada Square Day Nursery and Preschool accepts?

Bright Horizons Canada Square Day Nursery and Preschool accepts Children aged from 0 years 3 months to 5 years 0 months.

What Days & Hours is Bright Horizons Canada Square Day Nursery and Preschool Open?

Bright Horizons Canada Square Day Nursery and Preschool is open: Monday 07:30-18:30, Tuesday 07:30-18:30, Wednesday 07:30-18:30, Thursday 07:30-18:30, Friday 07:30-18:30.

How many Children does Bright Horizons Canada Square Day Nursery and Preschool have capacity for?

Bright Horizons Canada Square Day Nursery and Preschool has capacity for a total of 100 Children.

How far is Bright Horizons Canada Square Day Nursery and Preschool to the centre of London?

5.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Bright Horizons Canada Square Day Nursery and Preschool to verify any information. View our terms and conditions. Bright Horizons Canada Square Day Nursery and Preschool has a Platinum Service – more info.