Bright Horizons Canada Square Day Nursery and Preschool

20 Canada Square, Canary Wharf, London E14 5NN
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9.7 79 Reviews
  • Bright Horizons Canada Square Day Nursery and Preschool, London
Situated close to Canary Wharf underground station, the bright and homely nursery is perfect for working families.

Every aspect, from the carefully planned rooms to the experienced staff, is designed to help your child’s development, from the age of 3 months to 5 years.

Canada Square children enjoy the use of a huge indoor garden with a life size climbing train, ride on bikes and cars, and lots of space to run around. They also take advantage of the location – with daily trips out along the riverside to watch the clipper boats.

Bright Horizons nurseries have a wide range of play and learning activities designed to encourage happy, confident children who are ready to enjoy a lifelong journey of learning. This includes a unique Growing Programme, a unique set of enhancements that focus on improving preschoolers’ reading, writing, science, maths, physical activity, art and more.

The children also enjoy weekly visits from a Sports Coach, and Bilingual Beats extracurricular sessions at no extra cost.

All-inclusive fees mean that you have less to pack on a busy morning, with everything from healthy lunches and snacks to branded nappies and wipes included.

The nursery is located less than five minutes’ walk from Canary Wharf station on the Jubilee Line, and is just outside Canary Wharf shopping centre.

The dedicated nursery team would love to meet you and your little one, so book a visit today and they will show you everything the nursery has to offer during your own personal tour.

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Care Provided by Bright Horizons Canada Square Day Nursery and Preschool

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Claire (Nursery Manager)
  • Number of Childcare Staff
  • 30
  • Total Places for Children
  • 100
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:30
    Tuesday 07:30-18:30
    Wednesday 07:30-18:30
    Thursday 07:30-18:30
    Friday 07:30-18:30
  • When Closed
  • Bank Holidays & Christmas

Bright Horizons Canada Square Day Nursery and Preschool Reviews (79)

Total of 79, showing 21-40
9.7

Bright Horizons Canada Square Day Nursery and Preschool has a Review Score of 9.7 (9.712) out of 10, based on 28 reviews in the last 2 years. Over all time Bright Horizons Canada Square Day Nursery and Preschool has 79 reviews.

Overall Experience

  • 63
  • 11
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  • 3
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Date Published

79
5
14
28
51

Review from Scott T (Father of Child) published on 16 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My two children have been attending Bright Horizons Canada Square nursery for over two years now and they both have developed strong bonds with the staff and teachers. I would highly recommend this nursery to anyone!

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Review from H U (Mother of Child) published on 16 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The nursery provides a very nurturing environment for our daughter. They’ve been very responsive to our many questions as a new-to-London family. Really enjoy the staff and our daughter is settling in very well. The teachers give an update every day at pickup which is helpful to understand her development
and settling into a new environment.

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Review from Z G (Mother of Child) published on 16 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

The nursery is in a good location, and the facilities are great. Staff are caring and supportive in general.
However, sometimes, there is a lack of attention for each individual kid.
Overall, this is a great, mainstream nursery.

Reply from Amanda Barlow, Marketing and Campaigns Executive at Bright Horizons Canada Square Day Nursery and Preschool

Hello, thank you for leaving us a review which we don't think is associated to our nursery, as we don't recognise you as one of our parents.
At our outstanding nursery, the team at Canada Square work very hard to ensure the needs of every child are met. Please could you contact the nursery manager to talk further about your review.


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Review from Josephine O (Grandmother of Child) published on 16 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Granddaughter has really enjoyed being at nursery. She is so excited in the mornings when she knows she is going to nursery. She has developed so much since starting nursery and I look forward to the pictures my daughter shows me.
Thank you.

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Review from D P (Mother of Child) published on 14 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Bright Horizons Canada Square Day Nursery and Preschool is just so accommodating to our needs. Our daughter has been happy there since 2021 and she loves being there, all the teachers and staff are just amazing and we fully trust them with our daughter 5 days a week.
Our daughter loves the food and
all the activities they do.
Thank you so much ladies.

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Review from K C (Mother of Child) published on 14 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My little boy has attended the nursery since he was 9 months old (2 afternoons a week) and has been full time since he turned one. He is now two and a half. He has moved through the rooms from Baby Room 1 and is now in Todder 2 and he absolutely loves it. He lives his best life every day there and runs
in without looking back. It makes me so happy to know how much he loves it and I’m always impressed by the activities the staff already have prepared for the children for the day ahead. It’s just brilliant. The staff are all wonderful, as is the management and I couldn’t ask for more in terms of people teaching and caring for my little boy. He comes out with new words every day and the staff are unbelievably supportive. All the staff know each of the children’s names which I think is sweet. I would recommend the nursery to anyone for their child.

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Review from l O (Mother of Child) published on 19 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My 9-month-old son attended Bright Horizons Nursery, Canada Place yesterday as an emergency backup place. Staff were warm and welcoming. As it was his first day attending a nursery, I was slightly nervous to leave him but when I collected him in the evening, I found out all of the fun activities he
had participated in during the day and he was fast asleep (probably tired from all the fun!). The staff were very friendly and I am now enquiring about a permanent place.

Reply from Amanda, Marketing and Campaigns Executive at Bright Horizons Canada Square Day Nursery and Preschool

Hello, thank you for letting us know how pleased you are with our nursery. Once again, thank you very much for taking the time to review us.


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Review from Sarah H (Mother of Child) published on 6 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A great thank you to the member of staff for the way she welcomes my child every day with a loving hug, she is so happy to go to her every morning.
Big thanks to my child's main carer for her loving care and attention.
Thank you to the staff for their thorough end-of-day feedback full of stories.
Thanks
to everyone at the nursery to make it feel like a family.

Reply from Amanda, Marketing and Campaigns Executive at Bright Horizons Canada Square Day Nursery and Preschool

Hello, thank you for your five-star feedback and for sharing your experience with us. Your positive review affirms our commitment to providing a nurturing and stimulating learning environment for all our children.


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Review from Jo A (Mother of Child) published on 2 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We currently have two children attending Bright Horizons, Canada Square. Our eldest has been at this nursery since he was 7 months old (bar a few month's absence due to us living abroad / COVID) and our youngest has been attending since he was 8 months old. We are extremely happy with this nursery and
always recommend it to people in the area who are contemplating childcare. We had experiences with other Bright Horizons locations whilst living abroad and it was clear how much better behaved and emotionally well-regulated our son was when under the care of Canada Square. Apart from being very pleased with the day-to-day teaching and activities, I am most grateful for how much care is clearly taken for the children by each member of staff. My children love going into school every day and are always met by big smiles and warm greetings by every member of staff (not just the teachers in their rooms). My return to work was as seamless as could be, due to Canada Square.

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Review from Akshata J (Mother of Child) published on 17 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We have had a lovely experience at Bright Horizons right since my kid was starting out outside a family setting. It was a different country, culture and setting, but Bright Horizons staff handled my kid very well, such that she adjusted before us adults.
The staff have been helping out with my requests
to teach my kid to read, trace the alphabet and to eat better. These have been major improvements due to staff involvement.

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Review from Abida M (Mother of Child) published on 29 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

This review is for any parent out there thinking of sending their child to Canada Square Nursery.
I beg you don't, especially those for Pre-school. They have appointed staff who have no decent understanding of how to be a teacher, they are certainly not qualified to be around our young children. My
son has learned nothing, The so-called teachers have no knowledge about the child they care for. I have raised so many complaints including, they don't even ask a child if they know their alphabets/numbers. My three-year-old son would say "Mummy why do my teachers never ask me anything or teach me ex: my 1,2,3's. I have witnessed teachers saying "hey'' and "you" constantly rather addressing the child using their names. My son never talks about a single teacher from his class, which is quite upsetting because it's proof that they have no bonds with the children. If he has a little runny nose they won't even wipe clean his nose. When I get him his face would look a mess with dried mucus everywhere.

Reply from Jed, Digital Marketing at Bright Horizons Canada Square Day Nursery and Preschool

Sorry to hear you have had a poor experience. Our management team are looking into this and will contact you directly to discuss your concerns.


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Review from S R (Mother of Child) published on 1 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My son has been in this nursery for almost five months now. Due to the current situation, we have not had a chance to visit the nursery yet. Bright Horizons currently holds opening days for new parents but not for existing ones. We have seen some pictures of the room which looks good. Although there
is no outside space, they substitute it with taking children out for a walk every day.


I see the communication between parents and the nursery needs some improvements especially emails.


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Review from Aditi S (Mother of Child) published on 24 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The most outstanding aspect of the nursery is the responsiveness of the staff! they have been there allaying our fears in these difficult times, keeping us posted about a child who was just starting out at the nursery, and have always assured us that we could call anytime and check on our 19-23-month-old.
I
was a little wary about the closed-door environment and lack of ventilation, but they have started taking the children outside for a walk now. A child who is happy going to the nursery and reminisces her day fondly when back home is a great measure to assess a nursery.

Reply from Katherine O'Brien, Online Marketing at Bright Horizons Canada Square Day Nursery and Preschool

Thank you for taking the time to review the nursery.


The nursery team are ensuring the nursery is well ventilated and the children are having fresh air.


We hope to welcome parents back into the nursery for drops off when completely safe to do so - we know how our parents love to see the children's environments.


Kind Regards


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Review from Ankita P (Mother of Child) published on 19 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My daughter has been in this nursery for almost 2 years now and we are happy so far. If there has been any concern ever, they addressed it positively on an immediate basis. A recommendable place for your little one.

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Review from Niyati J (Mother of Child) published on 4 February 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our son has been going to this nursery for 21 months now and we are extremely happy. He has developed and learned so many new things during this period and comes home with pictures of activities done most days. The nursery also maintains a high level of hygiene and did step up during difficult times
like the pandemic. I was satisfied by the protocols and rules put in place and happily sending my son all this time. The staff here is doing a commendable job and I cannot thank them enough for their exemplary service.

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Review from Emily S (Mother of Child) published on 21 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our daughter always has an amazing time at the nursery. She is happy and giggles when we drop her/pick her up from the nursery. Every day she comes back home with a new trick she learned. The nursery helped kids to develop their skills. They go for walks every day. Our daughter enjoys going to the garden.
Perfect place for kids to see some nature. The management is vert reliable and everyone who works at the nursery is very friendly.

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Review from S B (Father of Child) published on 5 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our son has been at the nursery for almost 2 and a half years and he has had a wonderful experience. He's made great friends and also developed a bond with many of his carers along the way. We were really impressed by the nutritious diet offered to him at the nursery. We also really liked the weekend
journal given to him in preschool which ensured that he continued his learning over the weekend. He has also improved his writing and counting skills although he can improve more in this area. Overall, it has been a really good experience and we will cherish his experiences for years to come!

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Review from Rebecca T (Mother of Child) published on 15 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been sending our children here for over 7-years and love it. The reopening in July since coronavirus has been amazing for our 3-year old. He loves going, the staff have been amazing at the new routines and making sure the kids are comfortable and feel safe and secure in this new world. The manager
is always available to talk and is responsive to anything we discuss.
Our children have all left this nursery confident and completely ready to succeed in the school environment.

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Review from Abhishek J (Father of Child) published on 15 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

They have been instrumental in the development of our child, and are always open to feedback and working with us towards his betterment. Plus they have a wide variety of activities which keep him engaged.
Highly recommended from our side.

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Review from Natalie P (Mother of Child) published on 13 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Bright Horizon Canada Square is an excellent nursery. It is evident that they are very thorough with their hiring process as all of their staff operate with a very high level of professionalism while nurturing and developing the children in their care. My son has made significant progress since starting
- primarily in the area of language development and social skills. He is very happy to go to nursery, has many friends and adores the practitioners. The nursery does not have an outdoor area however they operate in excellence which more than compensates for this.

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Current Review Score: 9.7 (9.712)

Overview of Review Score

The Review Score of 9.7 (9.712) out of 10 for Bright Horizons Canada Square Day Nursery and Preschool is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 28 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.712 for Bright Horizons Canada Square Day Nursery and Preschool is calculated as follows: ( (266 Excellents x 5) + (43 Goods x 4) + (19 Satisfactorys x 3) + (5 Poors x 2) ) ÷ 333 Ratings = 4.712

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Bright Horizons Canada Square Day Nursery and Preschool is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 100 number of registered child places is 20, which has been reached with 26 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Meet the Team (1)

Claire

Claire

Job Title: Nursery Manager

Hello, I am Claire, the Nursery Manager for Canada Square Day Nursery.


I have a level 3 in childcare and a level 3 management qualification. I have worked in childcare since I left school and this still remains a passion of mine, watching them grow and sharing the first few years of each child’s life with them.


Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Bright Horizons Canada Square Day Nursery and Preschool to verify any information. View our terms and conditions. Bright Horizons Canada Square Day Nursery and Preschool has a Platinum Service – more info.