Bright Horizons Canada Square Day Nursery and Preschool

20 Canada Square, Canary Wharf, London E14 5NN
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9.7 79 Reviews
  • Bright Horizons Canada Square Day Nursery and Preschool, London
Situated close to Canary Wharf underground station, the bright and homely nursery is perfect for working families.

Every aspect, from the carefully planned rooms to the experienced staff, is designed to help your child’s development, from the age of 3 months to 5 years.

Canada Square children enjoy the use of a huge indoor garden with a life size climbing train, ride on bikes and cars, and lots of space to run around. They also take advantage of the location – with daily trips out along the riverside to watch the clipper boats.

Bright Horizons nurseries have a wide range of play and learning activities designed to encourage happy, confident children who are ready to enjoy a lifelong journey of learning. This includes a unique Growing Programme, a unique set of enhancements that focus on improving preschoolers’ reading, writing, science, maths, physical activity, art and more.

The children also enjoy weekly visits from a Sports Coach, and Bilingual Beats extracurricular sessions at no extra cost.

All-inclusive fees mean that you have less to pack on a busy morning, with everything from healthy lunches and snacks to branded nappies and wipes included.

The nursery is located less than five minutes’ walk from Canary Wharf station on the Jubilee Line, and is just outside Canary Wharf shopping centre.

The dedicated nursery team would love to meet you and your little one, so book a visit today and they will show you everything the nursery has to offer during your own personal tour.

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Care Provided by Bright Horizons Canada Square Day Nursery and Preschool

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Claire (Nursery Manager)
  • Number of Childcare Staff
  • 30
  • Total Places for Children
  • 100
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:30
    Tuesday 07:30-18:30
    Wednesday 07:30-18:30
    Thursday 07:30-18:30
    Friday 07:30-18:30
  • When Closed
  • Bank Holidays & Christmas

Bright Horizons Canada Square Day Nursery and Preschool Reviews (79)

Total of 79, showing 61-79
9.7

Bright Horizons Canada Square Day Nursery and Preschool has a Review Score of 9.7 (9.712) out of 10, based on 28 reviews in the last 2 years. Over all time Bright Horizons Canada Square Day Nursery and Preschool has 79 reviews.

Overall Experience

  • 63
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Date Published

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Review from S R (Mother of Child) published on 19 February 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Bright Horizons Canada Square is really good. Their staff are really friendly and caring. They are always willing to take time to talk with me and give good updates on my child's day and needs.


They are in a convenient location and I also like that they have convenient hours, easy drop off and easy

pickup.


I would definitely recommend Bright Horizons at Canada Square.


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Review from Jenny W (Mother of Child) published on 12 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

1. Location - spot on!
2. Management - good communication with all the management team. They even know me by my first name.
3. Toddler 1 Room - I like two members of staff in particular because they work hard and are good at what they do. I will always remember the day when I visited. One of them
was painting on a child's foot then transferred it onto a piece of A4 paper and turned it into a picture of a penguin. It was very impressive, not only the skills but also how calm both she and the child were (we all know it that age group, most kids always run around), it takes a lot to do what she did. Both girls were very patient with my son when he first started and I know they have made a lot of efforts to help him settle in and welcome. I really appreciate it.
4. There are a lot of nice and friendly staff there who make you feel comfortable to leave your child with them even though my son is not in their class yet. Many thanks.

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Review from Onur (Father of Child) published on 7 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A good nursery with a very convenient location. The only disadvantage of the nursery is not having a garden or outside space.
We are happy with this nursery and my son loves the staff there.
From pricing perspective a little on the expensive side, but compensates this with the location.

Reply from Katherine O'Brien, Digital Marketing Coordinator at Bright Horizons Canada Square Day Nursery and Preschool

Thank you for taking the time to submit a review.


The Nursery take great pride in their indoor garden and would like to reassure all parents that the children from all rooms go on daily supervised walks around the wharf to ensure they are getting plenty of fresh air during the day.
If you do have any concerns please do speak to the Nursery Manager about this.


Kind Regards
Katherine


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Review from Holly B (Mother of Child) published on 2 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The team are lovely, they genuinely look to go the extra mile. I cannot fault them and would highly recommend (and do) to my mum friends looking for a nursery.

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Review from Rebecca M (Mother of Child) published on 2 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son started last month and he has settled in really well. This is attributed to the care and high standards of the staff.


The staff are friendly and always take the time to speak to you about the day.


It’s a very welcoming environment and child friendly. There are lots of activities for the

children. We couldn’t be happier with our choice of nursery.

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Review from Lei W (Mother of Child) published on 2 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I currently use the preschool back up care for my 4-year-old son. He started in the another nursery when he was 13.5 months old. When we left in September 2017 for a new school nursery, we needed back up care for when the new school were closed for school holidays. We chose Bright Horizons based in
Canada Square as my son had previous play sessions whilst at the previous nursery, so I'd know he'd be familiar with the environment. We wanted a larger setting for him as he got older, so Canada Square is the perfect option for him. Since using Canada Square back up care in October 2017 and December 2017, he has really enjoyed his time there and looks forward to going in the morning, which is a good sign. We also know the deputy manager from his time in the other nursery, so it was lovely for him to see a familiar face at Canada Square. The practitioners I've met in the preschool room and around nursery have all been very upbeat and positive, always a cheery greeting when you drop off or pick up.

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Review from Lusine A (Mother of Child) published on 6 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It's nearly one year since my son joined this nursery. I like the nursery, the staff are amazing, they are very caring. The food is great here. My son really enjoys his time spending here.

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Review from Jibby M (Mother of Child) published on 30 November 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased with the care, love and fun my son experiences on a day-to-day basis. I am also happy with the range of activities and learning opportunities available to him.

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Review from Tim M (Father of Child) published on 27 November 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Great staff. They have made my son feel extremely welcome. I am confident that he is safe, very well cared for and stimulated.

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Review from Katarina S (Mother of Child) published on 3 November 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My son, who is ten months old, has now been with the nursery since September 2017. There has not been a day when he is not smiling when we arrive in the morning.


The staff, who take care of him (Baby Room 1) are excellent; they are caring, confident, loving and dedicated to their work.


The

activities are varied, fun and help my son to explore new things.


The food menu is excellent, it is made on site, based on nutritional ingredients and fun. Compliments to the chef!


Since there is no outdoor playground, I am glad that they take out the children once per day. It always looks like an adventure and the children seem to love it.


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Review from Nazmin (Mother of Child) published on 16 October 2017
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

My daughter went to this nursery from when she was just one and left at three. When she started it was still under previous ownership and was amazing.


I had to take my daughter out of this nursery after months of trying to communicate with management and staff (I had to remove my daughter who was

deeply unhappy.)


The poor experience I had could have been due to the management transition but a lot of it has to do with the level of experience staff have in the nursery and poor communication with parents and staff for handover.


My daughter is flourishing in another nursery. I waited several months before leaving the nursery but also leaving this review. I have since spoken to other parents recently who confirm that there has been marginal improvement in communication or care.


I hope this nursery improves. It has some great staff that are being let down by others and it’s a shame as was such an amazing place once.


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Review from Kelly P (Mother of Child) published on 15 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Back up care, very happy with the service I received with the care from the staff, who were very helpful in sorting out my care and were on standby if there were any problems.
My son had a fun, exciting day and learnt lots of new things. I will definitely recommend this nursery to others.

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Review from F S (Mother of Child) published on 17 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Nursery teachers are generally very warm hearted and caring.
They are observant and seem to know my child very well. My daughter enjoys her time in the nursery.
Price wise - to consider government funding for children at 3years and to ensure alignment of prices with similar Bright Horizons in Canary
Wharf.

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Review from Martin (Father of Child) published on 17 July 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My little boy joined Canada Square (previously Little Unicorns) when he was 1. In the early days it was hard for him but thanks to the amazing efforts of the staff he eventually settled. He's now 3 and we recently relocated, and we've moved him to a local nursery. During the 2 years he was at Canada
Square he grew from a little timid baby to a confident toddler. He loves going to nursery, he loves playing with his buddies and most of all he loves his practitioners. It was heartbreaking to move him out and once again we were worried about how he would settle into a new nursery. Amazingly he was settled within 2 weeks and by the third week, he was back on a full-time schedule! I believe this was all thanks to his amazing practitioners who had (from day one) consistently made his nursery experience a positive one, and so when joining a new nursery he took to it like a duck to water. The staff have really helped shape our little boy into the confident toddler he is today. Thank you.

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Review from R D (Mother of Child) published on 14 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Clean nursery, friendly and caring staff. More wiping of snotty noses would be good.

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Review from V G (Mother of Child) published on 11 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My children have been at the nursery since they were less than a year old. The care of the practitioners since then has been excellent. The environment is very nurturing and the children all well looked after. They are kept engaged with a number of activities and the learning and development is excellent.
There has been some management issues but I am glad that the management has responded to parents concerns really quickly. I am overall very happy with the nursery.

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Review from H D (Mother of Child) published on 11 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The nursery is such a lovely environment for kids from very young age up to pre-school. The staff are extremely kind, friendly and warm. My daughter who is nearly three has been here since she was 8 months and the first thing she asks for when she wakes up is that we take her to nursery.

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Review from Robert O (Father of Child) published on 30 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The key strength of the nursery is the staff, they are superb. Highly professional, always tuned into the needs and development of each child.
Our son was in the starter room from 4 - 16months, 5 days a week and we could not have wished for better, more fully engaged care. The staff in that room gave
him an excellent start in life and those in the toddler room are continuing in the same vein.
Communication with parents is extremely good - staff take the time to tell you about your child's day on top of written feedback.
Our son has high-quality time at the nursery and has formed important bonds with the staff there.
We have been extremely pleased with the provision and have absolute confidence in the nursery's staff.

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Review from Lisa P (Mother of Child) published on 22 March 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My son has attended the nursery since he was 10 months old. He is now 4 years old. He has built many wonderful relationships with the practitioners and has also made some key friends within his home room. The only thing I would mention as a negative is my son is a fussy eater and the nursery will not
let me bring food from home to the nursery for him to eat. I take time out to go to the nursery to ensure he has something to eat at lunch time as don't want him to be hungry. The practitioners do really encourage him to eat the nursery food but he is not always very keen.

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Current Review Score: 9.7 (9.712)

Overview of Review Score

The Review Score of 9.7 (9.712) out of 10 for Bright Horizons Canada Square Day Nursery and Preschool is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 28 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.712 for Bright Horizons Canada Square Day Nursery and Preschool is calculated as follows: ( (266 Excellents x 5) + (43 Goods x 4) + (19 Satisfactorys x 3) + (5 Poors x 2) ) ÷ 333 Ratings = 4.712

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Bright Horizons Canada Square Day Nursery and Preschool is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 100 number of registered child places is 20, which has been reached with 26 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Meet the Team (1)

Claire

Claire

Job Title: Nursery Manager

Hello, I am Claire, the Nursery Manager for Canada Square Day Nursery.


I have a level 3 in childcare and a level 3 management qualification. I have worked in childcare since I left school and this still remains a passion of mine, watching them grow and sharing the first few years of each child’s life with them.


Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Bright Horizons Canada Square Day Nursery and Preschool to verify any information. View our terms and conditions. Bright Horizons Canada Square Day Nursery and Preschool has a Platinum Service – more info.