Bright Horizons East India Dock Day Nursery

3 Newport Avenue, Virginia Quay, Docklands, London E14 2ED
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9.8 72 Reviews
Bright Horizons East India Dock Day Nursery accepts children from three months to three-years-old, offering automatic progression to the electron building for preschool education for children aged two to five-years-old.

The nursery has specially designed rooms equipped with fantastic resources and a dedicated and experienced team of practitioners. These rooms are geared around safe-play and is equipped with areas such as a book corner, sensory exploration, music and movement.

The nursery has a free flow garden, giving children many opportunities to take part in the outdoor activities, encouraging them to learn, explore and discover the world around them.

Their unique Healthy Hearts and Minds activities provide inspirational and engaging learning experiences using the innovative and well established Boogie Mites and myHappymind programmes.

An enriching Ready for School programme gives every child the opportunity to gain knowledge and confidence to thrive in school and beyond.

Located in a secure residential area and next to a local park, there are many opportunities for the children to explore outdoors and to be taken on regular walks into the local community.

All meals at the nursery are freshly prepared and cooked on-site and menus are planned to provide the children with a nutritionally balanced diet throughout the week.

The cookery club allows children to participate in preparing snacks with the nursery chef.

The nursery was rated 'Good' by Ofsted in March 2019.
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Care Provided by Bright Horizons East India Dock Day Nursery

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care

Good to Know

  • Person in charge
  • Soraia (Nursery Manager)
  • Number of Childcare Staff
  • 32
  • Total Places for Children
  • 75
  • Age Range
    • from 0 years 3 months
    • to 3 years 0 months
  • Opening Times
  • Monday 08:00-18:00
    Tuesday 08:00-18:00
    Wednesday 08:00-18:00
    Thursday 08:00-18:00
    Friday 08:00-18:00
  • When Closed
  • Bank Holidays & Christmas

Bright Horizons East India Dock Day Nursery Reviews (72)

Total of 72, showing 1-20
9.8

Bright Horizons East India Dock Day Nursery has a Review Score of 9.8 (9.798) out of 10, based on 27 reviews in the last 2 years. Over all time Bright Horizons East India Dock Day Nursery has 72 reviews.

Overall Experience

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Date Published

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Review from Alisha S (Mother of Child) published on 14 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to say immense Thank you to the entire teaching and management staff of Bright Horizon East India. My son love being in the nursery and we could see a significant growth and overall development since he joined the nursery. All the staffs are really courtesy and friendly. I am really happy
with the school and would definitely recommend it.

Reply from Amanda Barlow, The Parent Team at Bright Horizons East India Dock Day Nursery

Thank you for your kind words! We're thrilled to hear your son is thriving and that you're happy with our team. Thank you for your recommendation.


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Review from Aditya G (Father of Child) published on 11 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My little one has been going to the East India Bright Horizon nursery since the last 1.5 years and our experience has been fantastic. Things which stand out for us:
1) Exceptionally caring staff, with utmost attention paid to child needs - be it constantly wiping their runny noses, changing their
umpteen diapers, taking care of all the meals or arranging age appropriate activities to engage them
2) Regular updates through the app so we know if our child has eaten well and slept well. We also get daily pictures and summary of activities
3) Large array of toys and books and daily outdoor activities to engage the child
4) Multiple occasions for the parents to come to the nursery and see how their child spends time at the nursery - be it through mother's day/grandparents day/lunar new year/Christmas celebrations. There is also a chance for the parents to come and taste the nursery food!


My second child is also enrolled to attend the nursery soon and I am sure he will have a great time.


Reply from Amanda Barlow, The Parent Team at Bright Horizons East India Dock Day Nursery

Thank you for your amazing feedback! We're so happy to hear that both of your children will be with us. It's wonderful to know you appreciate the care, updates and activities we provide.


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Review from Q Z (Father of Child) published on 11 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We had both our children at Bright Horizons East India Docks and we are very satisfied with it. The staff are competent, collaborative and caring, so I fully recommend them.
Our children are always serene when we pick them up, which really gives us confidence about the way the nursery is being run.

Reply from Amanda Barlow, The Parent Team at Bright Horizons East India Dock Day Nursery

Thank you for your kind review. We're thrilled your children had a positive experience and felt happy and calm at pickup. Thank you for your recommendation.


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Review from K S (Mother of Child) published on 10 February 2025
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Overall Experience  Overall Experience 5.0 out of 5

My son has been in the baby room at Bright Horizons East India Dock for 9 months. The staff are so caring and friendly. We get updates on how the baby's day went via the app and during pick-up and can always discuss any requirements for the baby which the staff are always happy to accommodate. They
have helped my son so much with his physical and mental development. Highly recommended!

Reply from Amanda Barlow, The Parent Team at Bright Horizons East India Dock Day Nursery

Hello, thank you so much for your positive feedback! Thank you for recommending us!


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Review from Mikel N (Father of Child) published on 10 February 2025
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Overall Experience  Overall Experience 5.0 out of 5

Our kid loves to go to this nursery, sometimes he even wants to stay longer. The staff is always happy and very attentive and keeps us informed at all times, which is very appreciated and we found other nurseries were not as good. Would definitely recommend it.

Reply from Amanda Barlow, The Parent Team at Bright Horizons East India Dock Day Nursery

Hello, thank you so much for your positive feedback! Thank you for recommending us!


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Review from A S (Mother of Child) published on 7 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It's been a year since my son started his nursery journey at Bright Horizons East India Dock nursery. I have noticed a remarkable difference in how his personality has bloomed. He has been learning a lot (conventional- language, numbers, alphabets, and behavioural) and with my own engagement at home
complementing the things he is learning at school, things have been progressing well. All thanks to the very thoughtful and caring nursery staff. There's few areas where my son needs to make progress (toilet training and eating) however I feel confident that with support and constant encouragement from the nursery, my son will be reaching those milestones soon. I would like to thank everyone and each of the staff at the nursery for taking such good care for my son. There's a lot of thought and planning that goes into designing activities and lessons using play time/activities. I enjoy looking at the daily updates and activities that pre-schoolers are upto. Thanks and keep up the good work.

Reply from Amanda Barlow, The Parent Team at Bright Horizons East India Dock Day Nursery

Thank you for your kind review! We're thrilled to hear how much your son has grown over the past year. It's great to know he's learning and developing well with our support. The team appreciate your trust and feedback. They'll continue to work hard to help him reach his milestones.


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Review from Gaja B (Mother of Child) published on 14 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter loves to go to the nursery! She is in the baby room at the moment and she is in love with all her teachers and little friends. As a first-time parent, I was a bit worried at first but I soon changed my mind; all children are involved in a variety of different activities every day and they
have good and healthy snacks and meals.
We are really happy with the nursery in general but I want to give a special thanks to all the baby room staff and one lady in particular, who always welcomes everyone with a smile!

Reply from Amanda Barlow, The Parent Team at Bright Horizons East India Dock Day Nursery

Thank you for your lovely review! We're so glad your daughter loves the baby room and that you've felt at ease as a first-time parent.


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Review from Tanisha B (Mother of Child) published on 24 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has been at this nursery for two years and I've seen her grow over the course of time. She was able to learn academically but she also gained a lot of friends which was so nice to see, being she was an only child. I'm more than happy that she was able to spend her time here now she's off
to big kids' school.

Reply from Amanda Barlow, The Parent Team at Bright Horizons East India Dock Day Nursery

Thank you for your heartfelt review! We're delighted to hear that your daughter has grown so much during her time at our nursery and made lasting friendships. It's wonderful to know she's ready for her next adventure in big school.


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Review from Stacey J (Mother of Child) published on 17 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has attended Bright Horizon East India Dock Day Nursery since he was 1 year old. Now 4, he is leaving to attend primary school.
The nursery and pre-school have been an incremental part of my son's life and I couldn't have asked for more. Everyone there has been so helpful, comforting and supportive
during my son's time here. The support, development activities and fun that is offered to the children are brilliant. As a parent, I felt very safe leaving my child here knowing he will be well-fed and have lots of fun.
We will miss the nursery/pre-school and know my son will too.
Thank you!

Reply from Amanda Barlow, The Parent Team at Bright Horizons East India Dock Day Nursery

Thank you for your wonderful review! We're thrilled to hear that your son has had such a positive experience at Bright Horizons East India Dock. It's heartwarming to know the supportive environment and engaging activities have made a difference in his life. The team will miss you both and we all wish him all the best in primary school!


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Review from M B (Mother of Child) published on 13 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

We had a very poor experience trying to settle our boy at this nursery. Right at the first session, the seemingly uninterested key worker assigned to him did a terrible job of interacting with him, the room was crowded, hot and messy, and there were multiple children crying without being attended to.
We witnessed a little boy crying hysterically who reached out his arms for us to pick him up, and to our surprise, the staff told us to leave him alone as it was his first day and he was "just crying". The child cried the whole hour we were there, without any attention given to him. It was very obvious that they were going to do exactly the same with our boy and we couldn't stomach the lack of empathy.

Reply from Amanda Barlow, The Parent Team at Bright Horizons East India Dock Day Nursery

Thank you for sharing your experience. We're sorry to hear that it didn't meet your expectations. There have been many changes since your last visit over a year ago. We understand that settling into a new environment can be challenging for both children and parents. Our team works hard to create a caring and nurturing atmosphere for all children, and we always strive to support them during the transition. If you'd like to discuss anything further, please contact our support team on ukcomplaints@brighthorizons.com for assistance.


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Review from N C (Mother of Child) published on 3 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have had two children attend the nursery/preschool.
The care by the staff is always of a good standard and they are very encouraging to children. The rooms never feel too crowded.
The management is great and listens to parents.

Reply from Amanda Barlow, The Parent Team at Bright Horizons East India Dock Day Nursery

Thank you for your positive review! We're delighted to hear that you've consistently received high-quality care and that our staff's encouragement and the spacious environment have made a difference.


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Review from Prem B (Father of Child) published on 3 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Had such a lovely experience since the beginning until my daughter's grand graduation ceremony! Management and other staff are exceptional, caring and very supportive. My daughter looked forward to going to the nursery every day and had a wonderful time. A big thanks to the preschool team!

Reply from Amanda Barlow, The Parent Team at Bright Horizons East India Dock Day Nursery

Thank you for your wonderful review! We're thrilled to hear that your daughter enjoyed her time with us from start to finish, and that you found our team exceptional and supportive. It's been a pleasure to be part of her journey, and we appreciate your kind words.


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Review from A P (Mother of Child) published on 3 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Amazing graduation ceremony for the class of 2024! Lovely attention to detail, beautiful arrangements, great concert, we had a wonderful time in the garden party. Fitting end of our association with the nursery!

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons East India Dock Day Nursery

Thank you for your five-star feedback and for sharing your experience with us.


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Review from D L (Mother of Child) published on 27 August 2024
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Overall Experience  Overall Experience 5.0 out of 5

As a worried mother to find the best "home away from home" nursery for my son, I feel that I never have enough words to say thank you for every single person at this nursery. You can really see the dedication, the interest and the special care they give to all children. My son took a long time to adjust
going to nursery and we have been supported so much along the way. He is now very much looking forward to meeting his favourite teachers in the morning and they are very much part of our lives now. Fantastic managers, the best teachers and overall, such a great place. Thank you, Bright Horizon East India Dock Day Nursery.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons East India Dock Day Nursery

Thank you so much for your heartfelt review! We're thrilled to hear that your son has adjusted well and looks forward to his time here. It's wonderful to know that our team's dedication and support have made such a positive impact. We're grateful for your kind words and are so happy to be a part of your son's journey!


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Review from T S (Father of Child) published on 24 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Me and my wife are very pleased with the warmth we have been treated at Bright Horizons. Staff is really caring and supportive to parents, making sure they are addressing specificities of our baby and communicating very often and clear about the achievements of our child.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons East India Dock Day Nursery

Thank you for your five-star feedback and for sharing your experience with us.


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Review from S M (Mother of Child) published on 15 May 2024
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Overall Experience  Overall Experience 5.0 out of 5

Big thank you! Thank you for making it a home away from home for my daughter. Her excitement to meet her teachers every morning is a reflection of the affection she receives from them.
More importantly, it's so nice to know you all as a person.
All carers from the baby room and toddlers room, as
well as the chef and support staff, she genuinely loves you guys and I can see it in her eyes.
Special thanks to management for going above and beyond as nursery managers!

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons East India Dock Day Nursery

Thank you for your kind words! We're thrilled that your daughter feels at home in our nursery and is excited to meet the nursery team each morning.


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Review from Gillian S (Mother of Child) published on 1 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son was exceptionally well cared for at Bright Horizons East India. He started as the youngest in the baby room and he was treated with utmost care. It’s been amazing to see him blossom and grow in confidence over the past several months. We’re absolutely gutted to leave.
My favourite part about
this nursery is how much all the workers in the baby room love the babies. All the workers have a fantastic bond with them and it’s beautiful to see how happy the babies are with them each day.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons East India Dock Day Nursery

Thank you for taking the time to share your valuable feedback with us. We appreciate your kind words.


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Review from C L (Mother of Child) published on 30 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My child has been attending Bright Horizons East India Dock Day Nursery since he was 8 months (he's now nearly 2). The managers are exceptional, they always have a smile and are always very welcoming my son is always happy seeing their faces when he enters the setting. The girls in the baby room made
him feel comfortable and supported him through his settling period, he has now moved to the bigger room and the ladies in there are brilliant, he loves walking in the morning by going straight up to them for a cuddle. They always keep me updated with his development and reassure me of where he's at. I couldn’t ask for anyone better to look after my boy, the love and the support are wonderful.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons East India Dock Day Nursery

Thank you for sharing your experience with us! It's heartwarming to hear that your child has been attending Bright Horizons East India Dock Day Nursery since he was 8 months old and that he's now nearly 2.


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Review from Sheherazade O (Mother of Child) published on 18 March 2024
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Overall Experience  Overall Experience 5.0 out of 5

I would like to take the opportunity to thank all the nursery teachers who have contributed to my child's growth and curiosity for learning.
As you might know, my son joined the nursery when he was only 10 months old.
I remember how worried I was to leave my child for the very first time but I was
reassured by the team and management straight away.
My son has grown so much and developed on so many levels that he amazes me every single day. He is extremely active but despite that, you have done and keep doing an amazing job!
As I previously mentioned, I could have put him in a different nursery, closer to our house but I chose you from day one and I am so glad I did as you never failed.
You are to me, the best nursery around!
Thank you for being there for my child every day.
Thank you for your patience.
Thank you for caring and loving him in my absence.
You are truly making a huge difference in his life and I cannot wait to see him grow as a little man.
Kind regards.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons East India Dock Day Nursery

Thank you for your heartfelt message! We're honoured to have been a part of your son's journey. Your trust and confidence mean the world to us.


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Review from Liliana M (Mother of Child) published on 14 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Bright Horizons East India Nursery its been significant and so good in my son's life, I'm the kind of mother that was always concerned about where will I put my son and how is going to be, but as soon as I went for first time for the tour my heart told me that would be the right place for my child and
I was right. The staff are so friendly and supportive, the atmosphere of the building gives you peace, and just a few months in the nursery I have seen so much improvement in my son, he learned to have a routine, he understands so many things and the best of all his key worker always give us updates about his day and any single thing he had learned. I truly recommend this nursery 100%.
Thank you so much to all the staff!

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons East India Dock Day Nursery

We're thrilled to hear about your wonderful experience at Bright Horizons East India Nursery! From the moment you visited for the tour, you felt it was the right place for your son, and we're so glad you trusted your instincts. Thank you for your review.


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Current Review Score: 9.8 (9.798)

Overview of Review Score

The Review Score of 9.8 (9.798) out of 10 for Bright Horizons East India Dock Day Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 27 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.798 for Bright Horizons East India Dock Day Nursery is calculated as follows: ( (278 Excellents x 5) + (31 Goods x 4) + (9 Satisfactorys x 3) + (4 Very Poors x 1) ) ÷ 322 Ratings = 4.798

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Bright Horizons East India Dock Day Nursery is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 75 number of registered child places is 15, which has been reached with 26 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (4)

Top 20 Large Nursery Groups 2019

Recipient: Bright Horizons Family Solutions Ltd

Date: Tuesday 30 Apr 2019 More details

Top 20 Large Nursery Groups 2018

Recipient: Bright Horizons Family Solutions Ltd

Date: Thursday 01 Mar 2018 More details

Top 10 Large Nursery Groups 2017

Recipient: Bright Horizons Family Solutions Ltd

Date: Wednesday 01 Mar 2017 More details

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Meet the Team (3)

Ana Marie

Ana Marie

Job Title: Nursery Manager

I started working as a teacher in 2013 and have over 8 years of experience in child care. I was promoted to Deputy Manager 1st of June 2019. I am a qualified teacher and I have a degree in child care, I enjoy working on my own initiative but am the best when working in a team.

Starting on the 1st of April 2022 I have been appointed for the position of Nursery Manager at East India Dock Day Nursery, I have a real passion for working with children and seeing the difference we make in each child’s life. Watching them learn, explore and flourish.

In short, I am reliable, trustworthy, hardworking and eager to learn. I am a fast learner-focused, approachable, firm humble, honest, kind and very optimistic in life.

I am interested in nature photography, foreign languages (currently learning Spanish) and cooking family meals. I like to travel; meet new people and find out more about other cultures, music and food. I am a friendly, active person who enjoys working with a great team at East India Dock Day Nursery.

And the team are dedicated to offering high-quality care and education.

... Read more
Soraia

Soraia

Job Title: Maternity Leave cover Nursery Manager

I look forward to working in partnership with you all to obtain the best outcome for each child and ensure all children under our care at East India Day Nursery have a unique nursery experience.

My journey with Bright Horizons started as a Room Leader shortly after successfully completing my Early Childhood Studies Degree - I am passionate about the quality of childcare that we offer.

I have slowly worked my way up to Nursery Manager and have had vast experience while effectively supporting many Bright Horizons branches.

I look forward to meeting the amazing staff and families very soon and getting to know the children that make East India Day Nursery a fantastic Nursery.

... Read more
Kayleigh

Kayleigh

Job Title: Deputy Manager

I started my career in child care in 2008 and have been working in child care for 14 years. My experience at East India Dock Day Nursery has grown since when I first began at the setting in 2013 and I was just a nursery nurse. I have now been promoted to Deputy Manager on the 21st of April 2022. I have a level 3 in child care and a level 3 diploma in management. I enjoy working within a team to help to support others.

I am a confident and hardworking individual who is supportive and caring within a team environment. Trustworthy, reliable and honest, someone who is approachable and will listen to the needs of others.

I enjoy spending time with family and friends, cooking meals, music, food, football and shopping. I am a friendly and active person who enjoys being around people. I also enjoy my job and working with our amazing team at East India Dock Day Nursery.

... Read more

Frequently Asked Questions about Bright Horizons East India Dock Day Nursery

What is the Age Range of Children that Bright Horizons East India Dock Day Nursery accepts?

Bright Horizons East India Dock Day Nursery accepts Children aged from 0 years 3 months to 3 years 0 months.

What Days & Hours is Bright Horizons East India Dock Day Nursery Open?

Bright Horizons East India Dock Day Nursery is open: Monday 08:00-18:00, Tuesday 08:00-18:00, Wednesday 08:00-18:00, Thursday 08:00-18:00, Friday 08:00-18:00.

How many Children does Bright Horizons East India Dock Day Nursery have capacity for?

Bright Horizons East India Dock Day Nursery has capacity for a total of 75 Children.

How far is Bright Horizons East India Dock Day Nursery to the centre of London?

6.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Bright Horizons East India Dock Day Nursery to verify any information. View our terms and conditions. Bright Horizons East India Dock Day Nursery has a Platinum Service – more info.