Bright Horizons East India Dock Day Nursery

3 Newport Avenue, Virginia Quay, Docklands, London E14 2ED
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9.8 72 Reviews
  • Bright Horizons East India Dock Day Nursery, London
Bright Horizons East India Dock Day Nursery accepts children from three months to three-years-old, offering automatic progression to the electron building for preschool education for children aged two to five-years-old.

The nursery has specially designed rooms equipped with fantastic resources and a dedicated and experienced team of practitioners. These rooms are geared around safe-play and is equipped with areas such as a book corner, sensory exploration, music and movement.

The nursery has a free flow garden, giving children many opportunities to take part in the outdoor activities, encouraging them to learn, explore and discover the world around them.

Their unique Healthy Hearts and Minds activities provide inspirational and engaging learning experiences using the innovative and well established Boogie Mites and myHappymind programmes.

An enriching Ready for School programme gives every child the opportunity to gain knowledge and confidence to thrive in school and beyond.

Located in a secure residential area and next to a local park, there are many opportunities for the children to explore outdoors and to be taken on regular walks into the local community.

All meals at the nursery are freshly prepared and cooked on-site and menus are planned to provide the children with a nutritionally balanced diet throughout the week.

The cookery club allows children to participate in preparing snacks with the nursery chef.

The nursery was rated 'Good' by Ofsted in March 2019.

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Care Provided by Bright Horizons East India Dock Day Nursery

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care

Good to Know

  • Person in charge
  • Soraia (Nursery Manager)
  • Number of Childcare Staff
  • 32
  • Total Places for Children
  • 75
  • Age Range
    • from 0 years 3 months
    • to 3 years 0 months
  • Opening Times
  • Monday 08:00-18:00
    Tuesday 08:00-18:00
    Wednesday 08:00-18:00
    Thursday 08:00-18:00
    Friday 08:00-18:00
  • When Closed
  • Bank Holidays & Christmas

Bright Horizons East India Dock Day Nursery Reviews (72)

Total of 72, showing 21-40
9.8

Bright Horizons East India Dock Day Nursery has a Review Score of 9.8 (9.798) out of 10, based on 27 reviews in the last 2 years. Over all time Bright Horizons East India Dock Day Nursery has 72 reviews.

Overall Experience

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Date Published

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Review from L Y (Mother of Child) published on 12 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I want to extend my deepest gratitude for the exceptional care and education provided to my child at Bright Horizons East India Dock Day Nursery. The dedication and warmth shown by the staff have truly made a difference in our lives. The atmosphere at the nursery is nurturing and welcoming, creating
a second home for our little one. The teachers consistently go the extra mile to ensure each child feels cherished and supported. I see my child growing and thriving each day fills me with immense joy, all thanks to the incredible team! Thank you!

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons East India Dock Day Nursery

Thank you for your five-star feedback and for sharing your experience with us.


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Review from S J (Mother of Child) published on 19 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

We are delighted with Bright Horizons Nursery. My son started before he turned one. He has learned social skills, table manners, and has developed his fine motor skills. The nursery supplies very nice meals, has a nice outdoor play area and facilitates regular haircuts, family photo opportunities and
has a band who visit and play Spanish nursery rhymes to the little ones. The staff are very caring and friendly.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons East India Dock Day Nursery

Hello, thank you for your feedback and for sharing your experience with us.


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Review from J G (Mother of Child) published on 9 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My little one has been attending the nursery since the age of 13 months and it has been absolutely wonderful. When we were visiting various nurseries to find the right one for our child, what stood out immediately for Bright Horizons, East India was 1) the friendly staff (everyone always greets each
parent and child with such warmth), 2) the big and bright rooms for toddlers with a huge array of to-do activities, 3) the well-structured program with a set routine for the kids to follow and 4) the nice outdoor play area.
My little one adores all her caretakers. As a mother, I feel very relaxed during the drop-offs when I see her rush into the room to hug her teacher! Thanks to the efforts of all the staff members I can see that my child is growing into a lovely person, is getting chattier and more curious by the day, and is also starting to develop friendships! We receive regular updates on our little one's progress with tailor-made plans for the next developmental milestone. We are happy parents indeed!

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons East India Dock Day Nursery

Hello, having your child at Bright Horizons, East India, fills us with delight. Your positive remarks about our friendly staff, engaging activities, structured program, and outdoor play area mean a lot. Thank you for being such content parents!


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Review from M P (Mother of Child) published on 20 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our child has been a part of the East India Nursery for the past two years and we have nothing but good to say about them. Starting from toddler room and the entire settling process that has been done with so much attention to his feelings but also acknowledging us as parents, respecting our wishes
and ensuring they followed our routine for smooth and positive experiences. He has instantly bonded with his key worker at that time, the deputy manager, who has been very reassuring, but also very friendly and caring. Our baby moved to the Rising 3s after and all the ladies have been giving him so much love that he comes home at talks about them, singing rhymes in different languages, showing us how much he is progressing with each day. Seeing all the lovely pictures in the app is making our days at work so much easier.
Management team also organises different events for parents, celebrating children’s cultures and inviting parents to spend time in the room, sending regular updates and newsletters.

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Review from Nasima I (Mother of Child) published on 20 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Bright Horizon Nursery has always gone above and beyond for our child who has been attending nursery since he was 12 months old.
The communication between the parents and the nursery is always excellent as our questions are always answered immediately.
We are always kept up to date with changes,
upcoming events and progress that our child has made through the app or via email. All staff members are extremely friendly and provide a welcoming environment for both children and parents.
Our child’s key worker regularly updates us with observations and activities which gives us ideas on how to best adapt learning at home for our child.
We love how much our child loves attending the nursery each and every day. He always mentions his key worker and the manager, how much fun he has with both staff members and peers.
Thank you so much for everything you have done and continue to do.

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Review from Sabina M (Mother of Child) published on 27 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so pleased with the nursery! My son has been attending at the age of 21 months! His vocabulary has extended to a great amount and the nursery always accommodating to his needs. A big thank you to the managers for really putting all their hard work and effort into looking after their staff and therefore
all the children are getting the support they need. All the staff are easy to communicate with and always sending lovely feedback and pictures daily of my child. The managers are always there to help with any problems and always resolve any issues promptly. Thank you once again looking forward to the future with Bright Horizons, East India Dock Nursery.

Reply from Amanda, Marketing and Campaigns Executive at Bright Horizons East India Dock Day Nursery

Hi, we are so pleased to hear that you are happy with our nursery. Thank you again for taking the time to leave us your review.


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Review from K v (Mother of Child) published on 19 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter had been at East India Dock, Bright Horizons for almost 11 months now, and we couldn’t be happier. The staff are amazing, very supportive and kind. She loves going to the nursery, does a range of fantastic, stimulating activities every day and really enjoys the food too! As I parent, I am
kept up to date with what’s happening each day with detailed information and photos via the app. I feel totally at ease that she is being well looked after and is learning new skills and socialising with friends.

Reply from Amanda, Marketing and Campaigns Executive at Bright Horizons East India Dock Day Nursery

Hello, thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!


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Review from H S (Mother of Child) published on 7 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My twins were in this nursery for 2 years, age 13 months to 3 years old. Started in the toddler room, and were moved to rising 3s room after aged 2. Kids cried a little for the first few days, but soon began to run into the nursery themselves. Breakfast, fruits, lunch, tea, milk, nappies, everything
provided. Loads of age-appropriate activities are planned every week. They celebrate festivals of all ethnic groups with equal enthusiasm and plan nice related activities. Kids have learnt rhymes, alphabets,1-30 numbers, and know so many birds, animals and more. They draw, paint, do crafts, messy play, play outdoors on most days, read books etc, regularly. Just sit and cuddle and rest if tired or unwell. Key workers are all so warm and loving towards the children. We received regular updates, and lots of photos of kids doing daily activities on the app. Weekly menus were full of variety. The place is clean and maintained well. A very lovely, welcoming and accommodating staff team and management. My kids loved it and often still remember and miss the place. Highly recommend.

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Review from Kajal K (Mother of Child) published on 22 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has been going to this nursery for the last two years since she was just one year old and I absolutely will recommend it as best care for your child in this area. The nursery has been taking care of her safety, and diet requirements. I am happy with the variety of activities that are conducted
for the constant learning and my child surprises me with the things she’s learned there. Thank you for taking care of our children so nicely.

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Review from Valentina P (Mother of Child) published on 20 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have had a very good experience at this nursery. Our daughter started here when she was 18-months and the toddler room staff went above and beyond to make sure she settled in well. They gave her extra cuddles and were incredibly patient with her at meal times. We are grateful for their kindness and
attentiveness. My daughter is now almost 3-years old and is in the rising three-room and our experience remains positive. The children paint, learn songs and go to the garden every day. Earlier this year the staff organised for the parents to come in and talk to children about their jobs, which was a wonderful initiative and the kids were so engaged!

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Review from Carina T (Mother of Child) published on 12 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It's so reassuring to leave my son at East India, Docks Nursery, knowing the team will look after him. He has been going since he was 4 months old and they always made it easy for him to settle.
They pay attention to what the kids are going through and are always very insightful. They are caring and
friendly and I know he is in good hands. They do lots of activities, allow the kids to play outside and I can tell how he is developing and learning. Couldn't recommend more and I wish all nurseries were like this. Tiny improvement around food and including more diversity on the menus, but even this, I have no significant issue with.

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Review from Deepak K (Mother of Child) published on 28 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

We have had a great experience with the nursery for the past 2 years. My two sons attend full time and are being looked after really well and we are always being informed about everything related to their learning and growth. Wonderful staff and a really helpful management team.

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Review from P C (Mother of Child) published on 24 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My little one has been in East India Dock for almost a year now. She enjoys nursery with lots of activities. It has not been easy for the staff and children over covid, especially with different restrictions and policy. Thank you to the staff for looking after our child.

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Review from Veronika D (Mother of Child) published on 24 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have our second baby in this nursery and there was no doubt or consideration of any other place. We had such a good experience the first time, we knew it would be no different this time.
All of the staff members are amazing, providing beyond basic care and our boy is always excited to start a new
day. We have full trust and highly recommend this place for childcare.

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Review from Christina G (Mother of Child) published on 23 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We could have not wished for a better nursery for our son. The whole team in toddler 3 room have been looking after him so well and in a short amount of time, he got very attached to them. He even asks about them during the weekend, which shows just how much he is enjoying his time at Bright Horizons,
East India. They offer a lot of different activities and our son has progressed so much since he joined. The nursery is also managed incredibly well. The deputy manager and her colleagues have always been very accommodating, flexible and friendly. We highly recommend this nursery to anyone who is looking for a safe and loving environment for their little one.

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Review from M M (Mother of Child) published on 25 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our daughter has been attending Bright Horizons East India Dock for a little over a year now and we are delighted with her development and the reports and photos we see. The staff are very friendly and knowledgeable, we’re very comfortable with leaving our daughter there every day.

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Review from S D (Mother of Child) published on 13 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

I don't recommend this nursery to anyone. During my child's settling period they called me two times to pick him up claiming he has a temperature above 38C. When I arrived in about 20-30min. time, I have asked them to check it again and they now measured as 36.5C. A high temperature in a sick child
would not go down in half an hour. He was only coughing a little bit and this was not pleasant to them and that's why they wanted me to pick him up falsely claiming his temperature is high. What is worse when I got there my child was alone and all the other children were doing an activity. My observation was that they separated him and this is not acceptable. Also, the management is too rude. When we asked them to give us the policy of the nursery on something they replied saying they don't have to give us a policy. If you want your child to start the nursery, then make sure he does not and won't cough, and be ready to be misinformed on her/his health and sign dozens of papers too.

Reply from Katherine O'Brien, Online Marketing at Bright Horizons East India Dock Day Nursery

The safety of children in our care is our number one priority. We have full understanding that children will pick up coughs and colds, especially as we head into winter but we have Covid policies regarding a high temperature in place as do all Nursery care providers. A link to our current guidelines can be found here:- www.brighthorizons.co.uk/coronavirus.


No child will ever be left alone with no supervision and a member of staff would care for them until a family member arrives to collect. The paperwork is needed in order to keep everyone safe and follow legal requirements.


We are sorry you feel this way about the situation and of course are happy to discuss in further detail. If you send your contact info to ukcomplaints@brighthorizons.com and we will be in touch.


Kind Regards,
Katherine


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Review from Christine V (Mother of Child) published on 18 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The nursery has a nice setup, is clean and modern. The staff takes the time to speak with us to give us the summary for the day in addition to the daily summary form. The meals seem really well balanced and adapted for the toddlers, we know our daughter is eating well and is well cared for.
We like
the special paintings and activities and pictures we get from events throughout the year. We can notice how our daughter is improving her skills on a daily basis and her speech is also developing fast.
I would strongly recommend this nursery.

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Review from Alona J (Mother of Child) published on 4 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Bright Horizons East India Dock Day Nursery are great and very friendly. Cannot recommend them enough. They show dedication and our son happy to be there. I would recommend this nursery to anyone looking for a nice environment for their children to learn and have fun. Many thanks for everything
they do!

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Review from Swarnali D (Mother of Child) published on 19 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son goes to Bright Horizons East India and the carers and staff in the toddler room my son loves them and misses them still. I have seen him learn so much and being independent - His eating his communication and social skills have improved drastically. He loves his Rising 3 carers too now, he is
25 months old and enjoys being in the nursery. The management is nice and warm too. I am very happy as a parent.

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Current Review Score: 9.8 (9.798)

Overview of Review Score

The Review Score of 9.8 (9.798) out of 10 for Bright Horizons East India Dock Day Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 27 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.798 for Bright Horizons East India Dock Day Nursery is calculated as follows: ( (278 Excellents x 5) + (31 Goods x 4) + (9 Satisfactorys x 3) + (4 Very Poors x 1) ) ÷ 322 Ratings = 4.798

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Bright Horizons East India Dock Day Nursery is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 75 number of registered child places is 15, which has been reached with 26 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (4)

Top 20 Large Nursery Groups 2019

Recipient: Bright Horizons Family Solutions Ltd

Date: Tuesday 30 Apr 2019 More details

Top 20 Large Nursery Groups 2018

Recipient: Bright Horizons Family Solutions Ltd

Date: Thursday 01 Mar 2018 More details

Top 10 Large Nursery Groups 2017

Recipient: Bright Horizons Family Solutions Ltd

Date: Wednesday 01 Mar 2017 More details

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Meet the Team (3)

Ana Marie

Ana Marie

Job Title: Nursery Manager

I started working as a teacher in 2013 and have over 8 years of experience in child care. I was promoted to Deputy Manager 1st of June 2019. I am a qualified teacher and I have a degree in child care, I enjoy working on my own initiative but am the best when working in a team.


Starting on the 1st of April 2022 I have been appointed for the position of Nursery Manager at East India Dock Day Nursery, I have a real passion for working with children and seeing the difference we make in each child’s life. Watching them learn, explore and flourish.


In short, I am reliable, trustworthy, hardworking and eager to learn. I am a fast learner-focused, approachable, firm humble, honest, kind and very optimistic in life.


I am interested in nature photography, foreign languages (currently learning Spanish) and cooking family meals. I like to travel; meet new people and find out more about other cultures, music and food. I am a friendly, active person who enjoys working with a great team at East India Dock Day Nursery.


And the team are dedicated to offering high-quality care and education.


Soraia

Soraia

Job Title: Maternity Leave cover Nursery Manager

I look forward to working in partnership with you all to obtain the best outcome for each child and ensure all children under our care at East India Day Nursery have a unique nursery experience.

My journey with Bright Horizons started as a Room Leader shortly after successfully completing my Early Childhood Studies Degree - I am passionate about the quality of childcare that we offer.


I have slowly worked my way up to Nursery Manager and have had vast experience while effectively supporting many Bright Horizons branches.


I look forward to meeting the amazing staff and families very soon and getting to know the children that make East India Day Nursery a fantastic Nursery.


Kayleigh

Kayleigh

Job Title: Deputy Manager

I started my career in child care in 2008 and have been working in child care for 14 years. My experience at East India Dock Day Nursery has grown since when I first began at the setting in 2013 and I was just a nursery nurse. I have now been promoted to Deputy Manager on the 21st of April 2022. I have a level 3 in child care and a level 3 diploma in management. I enjoy working within a team to help to support others.


I am a confident and hardworking individual who is supportive and caring within a team environment. Trustworthy, reliable and honest, someone who is approachable and will listen to the needs of others.


I enjoy spending time with family and friends, cooking meals, music, food, football and shopping. I am a friendly and active person who enjoys being around people. I also enjoy my job and working with our amazing team at East India Dock Day Nursery.


Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Bright Horizons East India Dock Day Nursery to verify any information. View our terms and conditions. Bright Horizons East India Dock Day Nursery has a Platinum Service – more info.