Bright Horizons New Eltham Day Nursery and Preschool

699 Sidcup Road, New Eltham, London SE9 3AQ
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9.7 69 Reviews
  • Bright Horizons New Eltham Day Nursery and Preschool, London
Bright Horizons New Eltham Day Nursery offers high-quality care and education for babies from 3 months to children aged 5.

Staff at New Eltham strongly believe in the importance of outdoor adventure and encourage children to explore the outdoor area as ofter as possible.

The garden for each room is changed every day with new and inspirational activities for the children.

There is a large pirate ship for hours of fun and role play plus a climbing frame, playhouse, bikes and planting areas for children to grow their own vegetables.

The four age-specific rooms are set up to facilitate the individual needs of each child, there are lots of educational activities as well as fun messy play in the toddler and nursery rooms. The preschoolers have access to ICT equipment such as a smartboard and interactive computers to enhance learning.

Their unique Healthy Hearts and Minds activities provide inspirational and engaging learning experiences using the innovative and well established Boogie Mites and myHappymind programmes.
An enriching Ready for School programme gives every child the opportunity to gain knowledge and confidence to thrive in school and beyond.

The nursery was rated 'Good' by Ofsted in July 2018.

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Care Provided by Bright Horizons New Eltham Day Nursery and Preschool

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Jodean (Nursery Manager)
  • Number of Childcare Staff
  • 32
  • Total Places for Children
  • 69
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:30
    Tuesday 07:30-18:30
    Wednesday 07:30-18:30
    Thursday 07:30-18:30
    Friday 07:30-18:30
  • When Closed
  • Bank Holidays & Christmas

Bright Horizons New Eltham Day Nursery and Preschool Reviews (69)

Total of 69, showing 1-20
9.7

Bright Horizons New Eltham Day Nursery and Preschool has a Review Score of 9.7 (9.730) out of 10, based on 13 reviews in the last 2 years. Over all time Bright Horizons New Eltham Day Nursery and Preschool has 69 reviews.

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Review from E A (Mother of Child) published on 29 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

In August 2024, my son started attending the nursery as I went back to work. The staff and the management team at Bright Horizons New Eltham Day Nursery and Preschool were very accommodating and supportive during the transition period. Every time I pick up my son from nursery I can tell that he has
had an enjoyable and fulfilling time there. A true testament of the amazing work that the team does there! The regular updates we receive from the nursery app make the time away from him more bearable and we get a glimpse into the enjoyable and exciting activities they do there.

Reply from Amanda Barlow, The Parent Team at Bright Horizons New Eltham Day Nursery and Preschool

Thank you for your kind review! We're delighted that your son is enjoying his time at Bright Horizons New Eltham and that our staff has made your transition back to work smoother. We appreciate your support!


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Review from Ana F (Mother of Child) published on 25 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have nothing but great things to say about this nursery. I know that my son is in great hands and I honestly have zero concerns.
The staff are wonderful, starting from the admin side, always assisting me with the vast queries I've had. The baby room staff are fantastic with my baby's development,
they give me tips, when I ask for suggestions they're always happy to help and I know my son loves to go and is excited for his day to start because he knows he'll be going to nursery.
I think it's great that they have messy play, that they play outdoors and they also have a great meal service and constant updates during the day.
Great service overall, I'm grateful for having chosen Bright Horizons New Eltham Day Nursery and Preschool.

Reply from Amanda Barlow, The Parent Team at Bright Horizons New Eltham Day Nursery and Preschool

Thank you for your fantastic review! We're glad to hear you have confidence in our nursery and that your son loves coming here. It's great to know our staff are meeting your needs and supporting his development.


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Review from Adam B (Father of Child) published on 23 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Great facilities for my boy to learn and play and have outdoor space to get messy and develop. He has really come out of his shell. The team is amazing, they are so caring and kind, which really makes the transition effortless.

Reply from Amanda Barlow, The Parent Team at Bright Horizons New Eltham Day Nursery and Preschool

Thank you for your kind words! We're thrilled to hear that your son is thriving and enjoying his time at our nursery. It's wonderful that our caring team has made his transition effortless!


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Review from S R (Mother of Child) published on 1 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff and management team at New Eltham Bright Horizons are caring and dedicated, creating a warm and nurturing environment. Our son has thrived here, gaining confidence, social skills, and a love for learning. The variety of activities is fantastic, and communication with parents is excellent.
We highly recommend this nursery to anyone looking for a safe, enriching place for their child.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons New Eltham Day Nursery and Preschool

Thank you for your glowing review! We're thrilled to hear how much your son has thrived at New Eltham Bright Horizons. It's wonderful to know our caring staff, engaging activities, and strong communication have made such a positive impact. We appreciate your high recommendation!


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Review from H G (Mother of Child) published on 14 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter loves coming to nursery! She has thrived here, building essential social and life skills. She’s made some wonderful friends whilst learning and developing both her motor and language skills. We felt supported when tackling the potty training stage and it brings us as parents such reassurance
to see our daughter happy, safe and nurtured when she attends.
We love hearing about the things she’s done during the day, whether it’s sport, painting, going on a little outing or baking! It’s important to us that she is part of a multicultural peer group and an inclusive environment too. I’m sure the skills and social awareness will benefit our daughter moving forward to starting school as well as integrating into the wider world.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons New Eltham Day Nursery and Preschool

We're thrilled to hear about your daughter's positive experience at our nursery! Thank you for your kind words!


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Review from D K (Mother of Child) published on 12 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I love bringing my child here! She enjoys it so much and has formed such a great bond with her teachers! The staff are lovely and always so welcoming and supportive.
I love how big the nursery is, and there’s so much space for children to grow, such as the big garden and the forest school!

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons New Eltham Day Nursery and Preschool

Thank you for taking the time to share your valuable feedback with us. We appreciate your kind words, and hearing from our parents reminds us why we do what we do.


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Review from Jon C (Father of Child) published on 12 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

They've been really helpful and responsive throughout, and the staff show great care to the children. Our child loves going there, and he has built a great rapport with the staff.
The facilities are clean and modern, and they are constantly coming up with fresh ideas to make every week feel a bit
different. We have complete trust in everyone there.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons New Eltham Day Nursery and Preschool

We are delighted to receive your positive feedback, and we're thrilled to hear your child is thriving at our nursery.


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Review from Kate J (Mother of Child) published on 12 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The nursery, since my son started, has been very welcoming. They have been very informative and keep me updated throughout the day with what my son is doing and his progress. They have been extremely supportive and encouraging with extra support for my son.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons New Eltham Day Nursery and Preschool

We are delighted to receive your positive feedback, and we're thrilled to hear your son is thriving at our nursery.


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Review from Alex W (Mother of Child) published on 12 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We’ve been using Bright Horizons New Eltham since 2017. Over this time, the nursery has expanded in size, and they’re now developing a forest school, which looks to be exciting and a wonderful resource for the children. We have always been very impressed with the exemplary care that the staff provide,
and our kids have always loved going in, they’ve made great friends, and they have access to wonderful activities and resources to complement their individual learning.
The app is very useful too, we can see what our child has been up to in the day and can communicate with the friendly staff easily. We’d highly recommend the nursery as a nurturing place to send a child from 0-4!

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons New Eltham Day Nursery and Preschool

Thank you so much for your positive feedback! Thank you for recommending us!


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Review from Camila D (Mother of Child) published on 12 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have sent our child here and we couldn’t be happier. The staff are all so caring, the activities the children do are always so creative and engaging, our child absolutely loves going. What really attracted us to here was the fact that the children get so much outside time, playing and having fun
in the garden. Food cooked for the children each day is so healthy and varied. The staff always go above and beyond. I 100% recommend!

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons New Eltham Day Nursery and Preschool

Thank you so much for your positive feedback and for recommending us!


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Review from J M (Mother of Child) published on 12 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have had two children attend this nursery, my eldest is now in school and my youngest is currently attending the nursery. Although there are many other nurseries much closer to where we live, none of them compare to this nursery. The nursery setting itself is fantastic with so many great facilities
like a children’s kitchen, sensory room and a vast amount of outdoor space. I feel happy and confident every time I drop my child off at nursery knowing that the staff are going to take the very best care of him. There are always fun, engaging and educational activities arranged on a daily basis which my child loves. It’s great to get updates throughout the day with photos attached. Every member of staff is friendly, caring and attentive to children’s needs. I would highly recommend this nursery.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons New Eltham Day Nursery and Preschool

Thank you for your positive feedback! We're thrilled your children thrive here. Your confidence in us means a lot.


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Review from Alexandra C (Mother of Child) published on 9 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I was very impressed at the beginning with the facilities but over time I’ve noticed a few things that have made me change my mind. My son had a pom pom stuck in his nose for a couple of days from nursery until I removed it with a tweezer, we were lucky it didn’t go up his nose. Some of the staff do
not look after the children properly, my son was often coming home with dried poop around his bottom, very dirty hands and face, wet clothes and dirty socks. Many times I asked why they were handing him to me at the end of the day with such dirty hands, all covered in paint or dirt and only then I was asked if I wanted a wet wipe to clean them. Other times he was handed to me with his nappy full and sometimes his nappy was getting changed only when I would go inside to pick him up. They lack in cleanliness, the floors are dirty and children's clothes and bags were all on the floor. Not all bad things, a big thank you to the two nursery nurses and 3rd in charge for doing a great job with my son.

Reply from Amanda Barlow, Marketing and Campaigns Executive at Bright Horizons New Eltham Day Nursery and Preschool

We appreciate your review and for letting us know about this. We apologise for not meeting your expectations and will review this with the nursery manager. If you'd like to talk further about your review, please contact 0330 433 2460 or email parentenquiry@brighthorizons.com.


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Review from Simona Z (Mother of Child) published on 5 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Best nursery in the area!

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Review from Anastasiya N (Mother of Child) published on 15 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My daughter has attended the nursery since May 2022. She seems to be quite happy to wave us goodbye in the morning when dropping her off in the nursery.
Overall, it has been a good experience in terms of the space/facilities; the nursery is the best in the vicinity. Recent staff changes in the youngest
group due to permanent staff departures, a higher portion of agency employees aren't great, but we will monitor her mood and adaptability.
Management is responsive and tries to accommodate requests when asked.

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Review from L T (Mother of Child) published on 6 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both my girls have been to New Eltham and loved it. My eldest started school as a confident and robust little girl - The nursery were great preparing her for that. She was a muddy and creative child and the nursery embraced and encouraged that too, which I really appreciated. She came home muddy and
full of paint almost every day - it was fantastic! Often she didn't want to come home! My younger daughter currently attends the nursery. She too does so many activities that I would never think to do at home and I really enjoy seeing the pictures that the nursery staff post almost every day. The nursery have been asking for feedback recently and I've noticed that they've really listened and actioned a lot of suggestions already - tea parties with parents for example, which I think the kids are really enjoying. The staff there are energetic and thoughtful and my daughter is really comfortable with them. It's a lovely nursery and sets kids up great for their big move to school.

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Review from Michelle C (Mother of Child) published on 3 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the nursery. I especially feel the staff are amazing. My son has settled in really well and is very happy there. The facilities are great. I also find the app really comforting.

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Review from B L (Father of Child) published on 3 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall, a positive experience with the nursery. My son is very happy there and he enjoys going daily. The staff are nice and helpful and the facilities are generally in good working order for the children.

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Review from Tatiana P (Mother of Child) published on 3 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very happy with the nursery itself. However, do not have enough information about my child's activities on a daily basis. Another weak point is a good presentation. My child does not like any kind of sauce and remains hungry when it's already added to the dish. Apart from that, I feel that the
staff take great care of my little one helping him to settle, to interact with other kids and to get and develop new skills.

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Review from B K (Mother of Child) published on 3 February 2023
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Overall Experience  Overall Experience 5.0 out of 5

The staff are very friendly and professional. The environment is just amazing. Honestly, I love it there! I know my child is definitely safe there. They have different activities for the children.

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Review from Jack S (Father of Child) published on 2 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has recently started at Bright Horizons, shortly after she turned 2 years old. She has been there a few months now and I can say the staff there are very friendly and constantly try to do their best for the children. They have tonnes to do and lots of interaction for the little ones. They
do events (like Halloween and Christmas) and both were very enjoyable for the children and you can join them to see how they get on in the class. Overall, a wonderful experience for both my child and myself so far, highly recommended nursery!

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Current Review Score: 9.7 (9.730)

Overview of Review Score

The Review Score of 9.7 (9.730) out of 10 for Bright Horizons New Eltham Day Nursery and Preschool is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.788 for Bright Horizons New Eltham Day Nursery and Preschool is calculated as follows: ( (132 Excellents x 5) + (19 Goods x 4) + (2 Satisfactorys x 3) + (2 Poors x 2) + (1 Very Poors x 1) ) ÷ 156 Ratings = 4.788

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.942 Points relating to the number of positive Reviews for Bright Horizons New Eltham Day Nursery and Preschool is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 69 number of registered child places is 13.8. 13 Positive Reviews ÷ 13.8 = 0.942

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

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Awards / Recognitions (3)

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Meet the Team (2)

Jodean

Jodean

Job Title: Nursery Manager

Jodean is a mum of 2 who enjoys reading and history. I have been working in the Early Years for over 5 years, starting as an apprentice and working through both roles and qualifications.


She holds a level 3 qualification in childcare and education. Jodean loves to get involved in the children’s education and growth by continuously helping the team to go above and beyond for the children. I take great pleasure in seeing children happy, safe and secure in my care as well as helping them to learn and develop.


Deanna

Deanna

Job Title: Deputy Manager

Deanna has been working in childcare for nearly 9 years and has a strong passion for working with children and working closely with families. She holds a level 3 qualification in childcare and education. I am always keen to develop my knowledge within the childcare sector. I enjoy spending time with family and friends.


Frequently Asked Questions about Bright Horizons New Eltham Day Nursery and Preschool

What is the Age Range of Children that Bright Horizons New Eltham Day Nursery and Preschool accepts?

Bright Horizons New Eltham Day Nursery and Preschool accepts Children aged from 0 years 3 months to 5 years 0 months.

What Days & Hours is Bright Horizons New Eltham Day Nursery and Preschool Open?

Bright Horizons New Eltham Day Nursery and Preschool is open: Monday 07:30-18:30, Tuesday 07:30-18:30, Wednesday 07:30-18:30, Thursday 07:30-18:30, Friday 07:30-18:30.

How many Children does Bright Horizons New Eltham Day Nursery and Preschool have capacity for?

Bright Horizons New Eltham Day Nursery and Preschool has capacity for a total of 69 Children.

How far is Bright Horizons New Eltham Day Nursery and Preschool to the centre of London?

10.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Bright Horizons New Eltham Day Nursery and Preschool to verify any information. View our terms and conditions. Bright Horizons New Eltham Day Nursery and Preschool has a Platinum Service – more info.