Pitta Patta Day Nursery

48 St German's Road, Forest Hill, London SE23 1RX
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9.9 24 Reviews
  • Pitta Patta Day Nursery, London
Established in 2006, Pitta Patta offers comprehensive full-day care tailored to children aged 3 months to 5 years. The nursery provides a cosy and welcoming atmosphere, creating a friendly and nurturing environment for your child's growth. Upholding a notable staff-to-children ratio, the team follows the national Early Years Foundation Stage (EYFS) curriculum. The nursery is divided into four distinct rooms: Koalas (3 months to 1 year), Pandas (1 year to 2 years), Tigers (2 years to 3 years), and Giraffes (3 years to 5 years), ensuring age-appropriate engagement.

The team are dedicated to transparency and have invested in 'NurseryCam', an encrypted online CCTV system in all rooms as well as the gardens. This complimentary service is accessible to all parents, allowing you to see your child's activities and experiences throughout their time at the nursery.

Every room at Pitta Patta boasts its own private garden, an inviting space where children are encouraged to explore on a daily basis. The gardens are equipped to facilitate a range of enriching activities. From woodwork stations to slides and monkey bars, mini beast hut, mud kitchens, sandboxes, water stations, cars, bikes, and scooters – each garden offers an array of engaging opportunities for play and learning. Additionally, the commitment to nature and outdoor experiences shines through with a dedicated forested area where children can connect with the natural world.

The appreciation for animals is woven into the nurturing environment. Honey, the therapy dog, offers companionship and comfort to the children and in addition, the nursery houses an inviting aviary populated with cheerful budgies and parrots, as well as rabbits, gerbils, guinea pigs and chickens. Through these interactions, the team strive to instil a sense of empathy, responsibility and understanding of the world.

The chef cooks fresh meals onsite everyday for children.

Care Provided by Pitta Patta Day Nursery

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care

Good to Know

  • Person in charge
  • Jacqueline Hussein (Director)
  • Number of Childcare Staff
  • 29
  • Total Places for Children
  • 62
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:30
    Tuesday 07:30-18:30
    Wednesday 07:30-18:30
    Thursday 07:30-18:30
    Friday 07:30-18:30
  • When Closed
  • Bank Holidays & 1 week at Christmas

Funding & Fees Guide for Pitta Patta Day Nursery

  • Pitta Patta accepts government 15 free hours for 2-5 year olds.
    We also accept childcare vouchers such as Enjoy Benefits.
    From April 2024 funding for 2 year olds and September 2024 funding for 9 months plus.


    Regular Session - (8 am-6 pm).


    Early Bird Session - (7.30 am – 6.30 pm).


  • Parking
  • Free Parking


Pitta Patta Day Nursery Reviews (24)

Total of 24, showing 21-24
9.9

Pitta Patta Day Nursery has a Review Score of 9.9 (9.866) out of 10, based on 20 reviews in the last 2 years. Over all time Pitta Patta Day Nursery has 24 reviews.

Overall Experience

  • 21
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Date Published

24
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20
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Overall Experience  Overall Experience 1.0 out of 5

Some very friendly practitioners here who care and look after the children very well. I never felt like my children were unsafe/uncared for and the garden facility was great. But it was very clear staff wasn't happy with the running of the nursery, hence the high turnover. My daughters had to re-adapt
to so many different key workers, it was extremely disruptive for them. Every time they made a bond with someone they'd be off again.
The communications were also poor; badly written emails, conflicting information, and endless unnecessary emails. Also the 'feedback app' was broken for several months, so we had no proper handover, just the same speech about "your child had a good day". We were told feedback would be written down in books, but this didn't materialise.
The accounting was also very poor, I was always being overcharged or confused with other parents! Overall it just felt very unorganised and like management had no idea what was going on.

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Overall Experience  Overall Experience 1.0 out of 5

Good facilities but sadly dreadful management. There are some great staff at Pitta Patta but the retention rate is the worst of any organization I have known. On average I'd say a manager stays for less than 5 months, we have heard unpleasant rumors from previous staff members as to why this is. The
owner of the nursery has displayed shocking levels of incompetency, most recently with a situation around my daughter's last day where despite dates being shared in writing with both of us and we were informed with a day's notice that the owner had brought this date forward without telling anyone! We have witnessed endless admin issues, last 3 months we have been incorrectly billed and sent other parents' financial statements (along with their personal information). The most frustrating issue is with their 'top up' fees associated with free child care hours (£260 a month). Having contacted the council, they've informed us that these fees are against their rules and action will be taken.

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Overall Experience  Overall Experience 5.0 out of 5

As a mother, I always believe you must go with your gut instincts and that's exactly what I did. This nursery is heaven sent a blessing. My daughter started a few months ago and is thriving and has settled so well. The staff are all amazing especially my daughter's key person. Having qualified teachers
in the pre-school is a bonus and a rarity in most nurseries.


There is also an amazing outdoor space which my daughter loves...............the mud kitchen is such an adventure for her and she tells me about all the mud pies she bakes. :)


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Overall Experience  Overall Experience 5.0 out of 5

No complaints so far. My son has been in nursery for the last 10 months. He enjoys coming to nursery where he is provided with lots of stimulating activities and safe environment. Communication with nursery is easy via email and phone calls when needed. Management obviously invest in upkeep of the property
and equipment. They have their own chef and the food seems excellent.

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Current Review Score: 9.9 (9.866)

Overview of Review Score

The Review Score of 9.9 (9.866) out of 10 for Pitta Patta Day Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.866 for Pitta Patta Day Nursery is calculated as follows: ( (209 Excellents x 5) + (26 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 238 Ratings = 4.866

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Pitta Patta Day Nursery is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 62 number of registered child places is 12.4, which has been reached with 20 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (4)

Nadia

Nadia

Job Title: Room Leader

Joined: 2019

Tigers Room Leader


Shelli-Ann

Shelli-Ann

Job Title: Room Leader

Joined: 2021

Koalas Room Leader


No image found

Vanyshia

Job Title: Room Leader

Joined: 2016

Pandas Room Leader


Courtney

Courtney

Job Title: Room Leader

Joined: 2022

Giraffe Room Leader