Tenderlinks Day Nursery - Streatham

38 Mitcham Lane, Streatham, London SW16 6NP
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9.9 54 Reviews
  • Tenderlinks Day Nursery - Streatham, London
Thank you for your interest in Tenderlinks Day Nursery - (Streatham)

Tenderlinks Day Nursery provides a nurturing environment that supports the development of strong foundations during the vital years of your child’s early education. The nursery provides the highest quality of learning and care, modelling the home environment, so your children feel relaxed, secure and able to express themselves.

Tenderlinks’ priority is to make sure all the children are educationally stimulated, healthy, safe and happy. The nursery celebrates and respects the uniqueness, individual needs, dignity and independence of each and every one of the children.

Children are provided with access to the full Early Years Foundation Stage (EYFS) curriculum, ready for smooth transition into state or independent primary schools.

The nursery provides:

Quality private childcare (3 months to 5 years)

Fully registered with Ofsted (25 October 2005)

Full time and part-time care available

Secure and stimulating environment

Friendly and qualified staff

Early Years Advisory teaching

Integrated nursery software to keep parents/guardians involved day-to-day

Large play areas and educational learning activities

Healthy catered lunches and afternoon tea

Outdoor garden

Free car parking

Extra-curricular activities

Universal 15-hour Free Childcare funding available for all 2, 3 and 4-year olds

30-hour Free Childcare funding available for all 3 and 4-year olds

Care Provided by Tenderlinks Day Nursery - Streatham

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Sonia Andrade (Nursery Manager)
  • Number of Childcare Staff
  • 8
  • Total Places for Children
  • 38
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:30
    Tuesday 07:30-18:30
    Wednesday 07:30-18:30
    Thursday 07:30-18:30
    Friday 07:30-18:30
  • When Closed
  • Bank Holidays & Christmas

Funding & Fees Guide for Tenderlinks Day Nursery - Streatham

  • Full Day £97 Under 2 | £97 Toddler | £97 Preschool


  • i. Full day attendance is from 7:30 am to 6:30 pm
    ii. Non-refundable registration fee of £150.00 is payable upon securing a place
    iii. Settling-in payment of £40 is charged for 4 1 hour sessions
    iv. Fees include breakfast, lunch, afternoon tea, milk, snacks and extra curricular activities
    v. Fees are fully payable during the nursery closure period, inset days, bank
    holidays, and on days your child is absent
    vi. Fees are payable monthly by the 25th day of each month. Payments can be
    made by direct debit, standing order, child tax credit, or childcare vouchers
    vii. At least one calendar months’ notice will be given before any revision of fees
    viii. FEET, Working parents and Universal 15-hour free childcare (under 2's 2, 3, 4-year-olds) and 30-hour free childcare
    (3 & 4-year olds) available include breakfast, milk, snacks, hot lunch and hot tea.


  • Parking
  • Tenderlinks Day Nursery has plenty of free parking around the nursery - directly on Ambleside Avenue and Rydal Road.


Tenderlinks Day Nursery - Streatham Reviews (54)

Total of 54, showing 21-40
9.9

Tenderlinks Day Nursery - Streatham has a Review Score of 9.9 (9.877) out of 10, based on 13 reviews in the last 2 years. Over all time Tenderlinks Day Nursery - Streatham has 54 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

Great nursery all round. My little boy started when he was 2 years, he absolutely loves it and enjoy all the different activities. The staff is friendly and nothing is ever too much. Staff always welcome parents and their children with a lovely smile.

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Overall Experience  Overall Experience 5.0 out of 5

My son attended from October 2018 to September 2020. He settled in very quickly and built positive relationships with the staff and other children. He enthusiastically went along early in the morning and developed a good routine. He ate well and staff always gave me good detailed feedback at the end
of the day. He was always engaged in activities and it was great to be able to get news during the day via the famly app. The nursery are very accommodating, helpful and flexible and really has a great personal touch. My son had a very positive experience at the nursery and I fully recommend it to others.

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Overall Experience  Overall Experience 5.0 out of 5

A lovely small nursery, we have been very happy sending our daughter here. The staff are extremely friendly and professional and take a keen interest in her development. The nursery, being small, makes us feel like everything is very personal and all the staff know our daughter well.
Communication
between staff and parents is excellent with lots of updates on the nursery app throughout the week. Throughout COVID we have also been very reassured with the safety protocols that have been put in place.
The outdoor space at the nursery is rather small but we feel they have made the best use of it and put on a varied range of activities for children throughout the week.

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Overall Experience  Overall Experience 4.0 out of 5

Me and my son are very happy with this nursery. He always wanted to go, he liked the carers very much and talked about them all the time. I can recommend it to my family and friends and everyone.

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Overall Experience  Overall Experience 3.0 out of 5

Over the past couple of months during the crisis the manager has been working very hard in the nursery by decorating, putting new furniture, toys for the children to play with and also she has been keeping the kids engaged by sending emails of activities to do with our children at home.

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Overall Experience  Overall Experience 4.0 out of 5

Although the old manager was lovely, since the new manager started in January we have seen some really exciting changes.
My only comment would be that the selection of food they eat seems very repetitive.
Staff are all friendly, although sometimes they don’t really interact with parents during handover.

Reply from Zaneta Kaczor, Manager at Tenderlinks Day Nursery - Streatham

Good afternoon,
Thank you very much for your review. We really appreciate it.
Thank you for your comments.
Please note that we will work to improve our service.
Kind regards, Nursery Manager.


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Overall Experience  Overall Experience 2.0 out of 5

My child was at this nursery for over one year. He settled then unsettled, this continues due to staff turn over and change. The nursery never had parents evening to give parents a progress report. I never saw a baseline of my child’s development. Some staff came across lovely, however never lasted.
Routines didn’t seem to be daily eg., cereal times etc. Overall I had a bad experience at this nursery, the changes have been happening since we first started back in 2017 and still not satisfactory.

Reply from Farouq Khaki, Managing Director at Tenderlinks Day Nursery - Streatham

Hello Z,


Thank you for your review and comments and I am saddened by your experience which meant you were less than satisfied with the service we provided to you.


Since your child attended nursery early last year, we have made numerous positive changes in regards to the setting which have been reflected both in our latest Ofsted Inspection Report and our parent reviews.


The nursery has received glowing reports from all service users and we are confident in the excellent care being provided.


I hope you and the family are well and wish you the best for the future.


Thank you.


Yours sincerely,


Farouq Khaki


Managing Director


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Overall Experience  Overall Experience 5.0 out of 5

Lovely, friendly staff who pay attention to each and every child. Great range of activities and happy, active atmosphere. Highly recommend!

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Overall Experience  Overall Experience 4.0 out of 5

This is my son's first nursery experience and he is settling in well. The staff are very kind and friendly. I am happy with the setting and with his progress.

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Overall Experience  Overall Experience 5.0 out of 5

Happy, energetic, professional environment. Organised and achieves a sense of progressional development for your child. My daughter is always smiling when I come to pick her up.

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Overall Experience  Overall Experience 5.0 out of 5

My daughter has been attending the nursery for a few weeks now and I have been satisfied with the effort they made for her to settle in. Excellent staff and nursery.

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Overall Experience  Overall Experience 5.0 out of 5

I feel that my experience at this nursery has been exceptional. It is a kind and friendly environment that my son really enjoys. My son loves coming to nursery and gets on well with all the staff. He is more of a confident boy. When he comes home he is always happy and tells me about the day he has
had.

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Overall Experience  Overall Experience 4.0 out of 5

Recent changes to management structure. Seems to be nil disruption to services or care standard provided.

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Overall Experience  Overall Experience 4.0 out of 5

Staff very friendly and welcoming. My son is always happy to be here. Very professional management. I'm very happy.

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Overall Experience  Overall Experience 4.0 out of 5

Though small and with limited garden space and facilities, I immediately got a good vibe from the friendly staff and happy children. My daughter loves nursery and adores her keyworker. She skips off happily at drop-off and is sometimes reluctant to leave at pick-up! She is chatty and sociable and comes
home with new words and songs all the time. I feel she is in a great, loving environment, which is all she needs at her age.

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Overall Experience  Overall Experience 4.0 out of 5

Good all round experience. My daughter enjoys her time here and is learning well for her age.

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Overall Experience  Overall Experience 4.0 out of 5

My son loves coming to nursery and all the different activities set up for the day by the staff. He is very happy to be left with all the staff (although has strong relationships with a certain few!).
Only thing I would like to change is a bigger outside space and trips to the local park for more open
space, activities.

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Overall Experience  Overall Experience 4.0 out of 5

I had a very positive experience with Tenderlinks Day Nursery. The staff is very friendly and very flexible. Always very open. Over the last few months, my son learned so much all because of the wonderful care.

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Overall Experience  Overall Experience 5.0 out of 5

All the staff is lovely, you can tell by the way the kids behave. All kids are well behaved. Our little man loves it here.

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Overall Experience  Overall Experience 5.0 out of 5

The staff are always really friendly and take a genuine interest in my son's well-being. They have helped him come on leaps and bounds in recent months. My son loves everything about the nursery and often requests to come in on his days off.

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Current Review Score: 9.9 (9.877)

Overview of Review Score

The Review Score of 9.9 (9.877) out of 10 for Tenderlinks Day Nursery - Streatham is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.877 for Tenderlinks Day Nursery - Streatham is calculated as follows: ( (136 Excellents x 5) + (17 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 154 Ratings = 4.877

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Tenderlinks Day Nursery - Streatham is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 38 number of registered child places is 7.6, which has been reached with 13 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Meet the Team (9)

Sonia

Sonia

Job Title: Nursery Manager

Joined: 2021

Hi, I’m Sonia and I am the manager at Tenderlinks Day Nursery in Streatham. I have been the manager since March 2021.

Watching a child grow and reach their potential is one of life’s greatest pleasures and knowing that I get to experience this every day gives me a sense of fulfillment and accomplishment.
With a background from Portugal, we have a strong family ethos, this always gave me opportunities to be around children and I guess in a way it was the beginning of my path into childcare.
I have been in the industry for over 19 years, working my way through various age groups and ranks, this gave me the opportunity to gaining experience, knowledge and obtain my qualifications along the way.

I started my career early in 2003 in a small setting in London, I then moved on to bigger settings where I was fortunate to be able to develop my knowledge through education. I began by gaining relevant qualifications which included my NVQ’s in childcare as well as being able to go to university where I was awarded my BA Hons degree in teaching and learning.

To be given the opportunity of becoming Tenderlinks manager is a pleasure, alongside my team we aim to provide a secure and stimulating environment, with the feal of a home from home. We follow the children’s interests and feed their curious minds through various approaches. We aim to give them the best start to their development as well as their learning journey.


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Christine

Job Title: Deputy Manager

Joined: 2021

Hello, my name is Christina, Currently the deputy manager at Tenderlinks Streatham.


I’ve always had a passion for children and working here has allowed me to have a positive impact on their lives. I am also the head of Under 2’s room. For how challenging it can be sometimes the joys that this role comes with will always bring me joys and memories that will forever be treasured.

Apart from working I also enjoy travelling and trying new restaurants. I enjoy making memories with my family and friends


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Laura

Job Title: Early Years Teacher

Joined: 2023

I have been working with Tenderlinks since March and it has been fun and a learning curve.
I am currently head of pre-school and I am a level 3 qualified in Children and young adult workforce. Being head of room has its ups and downs but its joys that bring at the end of the day makes everything worthy.
I enjoy traveling, shopping, listening to music and dancing. I have a daughter who I enjoy quality family time with.
I enjoy working in my team and I use my initiative in the day-to-day run of the room.


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Kerry Ann

Job Title: Nursery Practitioner

Joined: 2022

I have worked at Tenderlinks since 2019, I am currently in toddler’s room also called squirrels. What I love about Tenderlinks is the combination of things from working with a great team to seeing the children grow and develop into their little selves.


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Lynn

Job Title: Nursery Practitioner

Joined: 2015

Hi, my name is Lynn and I work with the toddlers at Tenderlinks.


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Bozena

Job Title: Nursery Practitioner

Joined: 2021

Hi, my name is Bozena and I work with the under 2's at Tenderlinks.


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Maria

Job Title: Nursery Practitioner

Joined: 2021

I’ve been working with children over the past 10 years. I am a qualified level 2 and I've been working with children aged 3-5 years and 2-3 years old. I am very bubbling and caring. I am a creative person and enjoy messy playing with children to support social and emotional development. I believe that every child should be treated equally and given all the support they need using the curriculum guidelines laid down in the statutory early years’ foundation.


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Sophie

Job Title: Nursery Apprentice

Joined: 2023

Hi I’m Sophie, I am currently an apprentice here at Tenderlinks – Streatham.
I am based in under 2’s and I enjoy spending quality time with the children and creating fun memories together. I enjoy creating challenges in day-to-day activities.
I enjoy baking and spending time with my friends.


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Gellesea

Job Title: Nursery Apprentice

Joined: 2023

I am an apprentice at Tenderlinks Day Nursery, currently studying level 2 in the early years. I'm very passionate about what I do. I enjoy working with children. Just seeing them grow and develop is the most amazing thing I can experience.
I love seafood, fruits, vegetables, and water. I love flowers. My favourite colour is red, and I enjoy working out.