Bright Horizons West Hampstead Day Nursery and Preschool

11 Woodchurch Road, West Hampstead, London NW6 3PL
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9.3 64 Reviews
  • Bright Horizons West Hampstead Day Nursery and Preschool, London
Bright Horizons West Hampstead Day Nursery and Preschool is a purpose-built nursery and preschool for children aged 3 months to 5 years.

Bright Horizons West Hampstead Day Nursery follows the Early Years Foundation Stage (EYFS) curriculum, which provides a framework for early education and development in the United Kingdom. The curriculum focuses on seven key areas of learning, including communication and language, physical development, personal, social and emotional development, literacy, mathematics, understanding the world, and expressive arts and design.

The nursery has dedicated play areas, both indoors and outdoors, where children can engage in a variety of activities that promote physical development, imaginative play, and social interaction. The facility is designed to provide a comfortable and stimulating setting for children. With a large easy access to the garden outdoor area with an amazing adventure playground, which includes two climbing frames, a race track, a water feature and reading and growing areas.

The preschool enables children to learn letters and numbers through the use of interactive whiteboards and they can learn baking and cooking skills in the preschool kitchen.

The nursery understands the importance of providing nutritious meals to support children's growth and development. They offer freshly prepared meals and snacks, taking into consideration dietary requirements and allergies. The menu includes a variety of balanced and age-appropriate options.

The nursery was rated 'Good' by Ofsted in December 2022.

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Care Provided by Bright Horizons West Hampstead Day Nursery and Preschool

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Shireen (Nursery Manager)
  • Number of Childcare Staff
  • 28
  • Total Places for Children
  • 80
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:30
    Tuesday 07:30-18:30
    Wednesday 07:30-18:30
    Thursday 07:30-18:30
    Friday 07:30-18:30
  • When Closed
  • Bank Holidays & Christmas

Bright Horizons West Hampstead Day Nursery and Preschool Reviews (64)

Total of 64, showing 1-20
9.3

Bright Horizons West Hampstead Day Nursery and Preschool has a Review Score of 9.3 (9.342) out of 10, based on 10 reviews in the last 2 years. Over all time Bright Horizons West Hampstead Day Nursery and Preschool has 64 reviews.

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Review from H R (Mother of Child) published on 20 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Safe environment for my child, who is happy to come every day.
Teachers, assistants and admin are incredibly amazing with the children.
There is a lot of choice for activities, they respect the routine of the child and they publish pictures every day about meals, activities!

Reply from Amanda Barlow, The Parent Team at Bright Horizons West Hampstead Day Nursery and Preschool

Thank you for your wonderful review! We're so happy to hear your child enjoys coming every day to his nursery and that you appreciate the variety of activities and daily updates.


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Review from A S (Mother of Child) published on 20 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent staff and loving carers.
Extremely considerate set of people who are willing to work closely with the parents to meet their child's needs.
Started at 10 months on another parent's recommendation and we're extremely happy with our decision.

Reply from Amanda Barlow, The Parent Team at Bright Horizons West Hampstead Day Nursery and Preschool

Thank you so much for your wonderful review! We're thrilled to hear about your positive experience with the team.


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Review from E R (Mother of Child) published on 20 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at the nursery is amazing. Our little one has learnt so much since she has joined. Her smile when being dropped in the morning says it all! This is a great and safe environment for babies to develop.

Reply from Amanda Barlow, The Parent Team at Bright Horizons West Hampstead Day Nursery and Preschool

Thank you for your kind words! We're thrilled to hear how much your little one has learned and that she enjoys coming to nursery every day.


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Review from James M (Father of Child) published on 29 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our son has been at the nursery for three months now. After a bad experience at a previous nursery, the team at Bright Horizons West Hampstead Day Nursery and Preschool has done everything possible to help him settle. He is very happy at the nursery and the staff make a real effort to adapt to his needs
and support his development. There is a positive atmosphere and all the staff and managers are good at communicating; we receive feedback every day.

Reply from Amanda Barlow, The Parent Team at Bright Horizons West Hampstead Day Nursery and Preschool

Thank you for your kind review! We're so glad to hear your son is happy and settling in well at Bright Horizons West Hampstead. It's great to know you value the daily communication and support from our team.


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Review from Ivan S (Father of Child) published on 9 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our son has been going to this nursery now for three months and we are very happy. They take really good care of each child and especially of our son. He settled in very well and we can see that he is happier and happier there with every week and also likes the food there by eating everything he gets.
All staff are very friendly and professional and enjoy their work. The nursery itself is bright and clean and well-equipped with everything children need. And their garden at the back with four playgrounds is a dream! Updates come via the app every day, including a lot of photographs. Thank you for looking after our son so well!

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons West Hampstead Day Nursery and Preschool

We are delighted to receive your positive feedback. We're thrilled to hear your son is settling in and thriving at our nursery. Thank you for your review.


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Review from C K (Mother of Child) published on 27 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The team create such a lovely, warm, caring, encouraging and enriching environment for the children. The facilities are a little bit tired but that makes no difference to the kids. My child is 18 months, he has developed a very sweet bond with several of the toddler staff and everyone seems to know
him including the staff who work in other rooms. We get lots of updates and are notified very quickly whenever there is a little accident/incident (so far nothing close to major).

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons West Hampstead Day Nursery and Preschool

Hello, thank you for taking the time to leave us your review. I'm pleased to announce that the nursery will soon undergo a mini facelift, and we look forward to sharing the results with you soon.


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Review from Sukru I (Father of Child) published on 26 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My 2 children go to West Hampstead Day Nursery and Preschool and they are always welcomed with kindness, I know that they are doing a difficult job but sometimes they overcome the difficulties by making patience sometimes fun. On this occasion, I would like to express my deepest thanks to all the staff
who help us in this regard.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons West Hampstead Day Nursery and Preschool

Hello, thank you so much for your positive feedback!


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Review from D S (Mother of Child) published on 22 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Bright Horizons has been a second home for my daughter. The staff are lovely and patient with all the children.
The preschool gardens are large, allowing much-needed outdoor activities for the children. The staff is committed to their overall development. Lots of playful learning and life lessons.
My daughter being an only child has developed strong people skills and independence. I am a fan of this set-up!

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons West Hampstead Day Nursery and Preschool

Hello, thank you for your 5-star review. Thank you so much for taking the time to share your positive feedback with us!


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Review from L A (Mother of Child) published on 22 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My baby (8 months old) is currently in the baby room. I can't recommend this nursery enough. The whole staff is extremely professional, very dedicated and always keen to work with us parents to achieve the best outcome for the baby. The facilities are great, lovely, bright and have a big space indoors
and an amazing outdoor area where babies go regularly. Thanks to daily themed activities, the babies are encouraged to learn new skills and feelings, and thanks to the regular updates on the app, I feel like I can still see how my baby is doing even if I am at work.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons West Hampstead Day Nursery and Preschool

Hello, thank you for your five-star feedback and for sharing your experience with us.


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Review from M L (Mother of Child) published on 22 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After having experienced a multitude of different nurseries I must say that this is the best one. The management and staff are well engaged and genuinely care about the children, they openly listen to feedback from parents and help to work through any concerns or challenges that inevitably arise. There
is a strong family feel and sense of community which I love. There are lots of different activities which also thoughtfully reflect the diversity of the children which is very important to core values of tolerance and awareness of other cultures. My one suggestion would be to improve the breakfast offerings to offer fruit rather than just cereal and toast. My child is very happy to be there which is reassuring.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons West Hampstead Day Nursery and Preschool

Hello, thank you so much for sharing your positive experience with our nursery. We're thrilled to hear that your child is happy here, and among the various nurseries you've explored, you find ours to be the best. Your kind words about our engaged management, caring staff, and open communication mean a lot to us. Thank you.


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Review from A W (Father of Child) published on 1 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my son has been at the nursery it's been nothing but smiles and positive feedback. The milestones he reaches is incredible and his vocabulary has gone from strength to strength. There is much to thank but overall we're delighted with his progress and cannot wait to see his development in the coming
months. Huge thank you to everyone for their great management of the nursery and always giving my son along with the other children the warmest welcome in the mornings.

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Review from Em M (Mother of Child) published on 5 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Can’t be happier with my daughter at this nursery. Daughter comes back home so happy with lots of new learnings. I choose this nursery on top of many others because of the family feeling I had when I visited and we’re happy to say after nearly a year at the nursery we weren’t wrong: the staff is warm,
goes above and beyond to help with any challenges the child is facing and put lots of efforts in creative activities every day, communication is great, hygiene is great too. Would highly recommend this nursery.

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Review from N C (Mother of Child) published on 5 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My two children joined this nursery not long after the pandemic had started, and during a very hectic and unsettling time for our family. The staff were simply wonderful in helping the boys to settle in and they have come home beaming every single day since. The communication from the nursery is excellent
and all staff are extremely friendly and helpful and all dedicated to the development and happiness of the children. I really couldn’t have asked for a better nursery for my boys and we will all be very sad when the time comes to leave to start school. It’s a big happy family there.

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Review from Marta Z (Mother of Child) published on 25 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is an amazing nursery. Caring, loving and nurturing environment. Lovely staff, some of whom have been there for many years offering stability and continuity. I have sent two kids to it - my older one is still fond of his time there although he's already at school. My younger one loves it and skips
and runs to his carers, asking if she can go on weekends.

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Review from A C (Mother of Child) published on 22 February 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I could not be happier sending my 15-month-old to this nursery. She comes back clean and happy with a folder full of art activities. The carers leave me detailed feedback about her day, and my daughter runs to her key worker. In the mornings, (even weekends), my little girl drags her nursery bag to
the door.

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Review from S K (Mother of Child) published on 19 February 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The team is high energy always smiling. I'm sure that translates into a warm and friendly experience for the children.

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Review from F M (Father of Child) published on 16 February 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff at the nursery are amazing. They selflessly love to go the extra mile to ensure our child is well looked after and has a great time.
Our son is learning a lot thanks to the diverse and engaging activities at the nursery. I could not recommend it more highly.

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Review from Catherine B (Mother of Child) published on 5 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are so pleased with the nursery. We have two children attending (Baby Room/Preschool). The management of the nursery is excellent, something we really value, especially in the last 9 months with the pandemic. Communication with parents is very good. We have felt really safe. Management works hard
to know the families and kids, and they really care about their development. The level of care in the Baby Room is exceptional. Our daughter is so happy there. There is more one-on-one time with her key worker than I originally had expected, and her development is progressing so quickly with all the activities, songs and crafts they do. My son loves preschool. He is always exhausted at the end of the day from all of the activities, including a lot of time outside in the large garden. The kids are sufficiently pushed academically as well, with regular writing and maths lessons. Would highly recommend!

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Review from Jessica W (Mother of Child) published on 17 December 2020
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Overall Experience  Overall Experience 5.0 out of 5

My son started here at 9 months old and has loved his time here, and we have been so happy with his experience and development. We have nothing but great things to say about the staff and management. The manager, in particular, has managed the adaptations from Covid by balancing professionalism and
child care and has worked hard to maintain the fun and keep the parents involved despite the changing circumstances. Our son's key worker has been phenomenal and my son has formed such a strong relationship with her.
Cannot say enough positive things!

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Review from Lindsey A (Mother of Child) published on 16 December 2020
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Overall Experience  Overall Experience 5.0 out of 5

I couldn't ask for any more from a nursery. The manager, along with all of the staff, have created a warm and loving environment that the children feel safe in. Both my children joined when they were around a year old and have thrived in an environment that is filled with fun and giggles, where each
child is an individual and where they are surrounded by people who love and care about them. The nursery has become part of our extended family.

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Current Review Score: 9.3 (9.342)

Overview of Review Score

The Review Score of 9.3 (9.342) out of 10 for Bright Horizons West Hampstead Day Nursery and Preschool is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.717 for Bright Horizons West Hampstead Day Nursery and Preschool is calculated as follows: ( (92 Excellents x 5) + (22 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 120 Ratings = 4.717

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.625 Points relating to the number of positive Reviews for Bright Horizons West Hampstead Day Nursery and Preschool is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 number of registered child places is 16. 10 Positive Reviews ÷ 16 = 0.625

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (6)

Top 20 Large Nursery Groups 2019

Recipient: Bright Horizons Family Solutions Ltd

Date: Tuesday 30 Apr 2019 More details

Top 20 Large Nursery Groups 2018

Recipient: Bright Horizons Family Solutions Ltd

Date: Thursday 01 Mar 2018 More details

Top 10 Large Nursery Groups 2017

Recipient: Bright Horizons Family Solutions Ltd

Date: Wednesday 01 Mar 2017 More details

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Meet the Team (2)

Shireen

Shireen

Job Title: Nursery Manager

Hi, I'm Shireen and I am the Nursery Manager for Bright Horizons West Hampstead.


I have a CACHE Level 2 and a CACHE Level 3 Early Years Educator. I've worked in childcare for over 10 years I have worked as a special educational need’s coordinator, practitioner, room leader, deputy manager and a manager.


As a mum of three, I enjoy teaching all ages and ensuring children get that awe and wonder from the moment they step into my setting to the moment they leave us to go to school. I truly believe in making my setting a home from home and ensuring that every child feels secure and comfortable.


Kelly

Kelly

Job Title: Deputy Manager

My name is Kelly Thomas and I am the Deputy Manager for West Hampstead Day Nursery.


I have worked in Early Years for over 20 years, working my way up from a Summer helper in a preschool to Deputy Manager, and have had various roles, including SENCO, room leader and Early Years Coordinator. I am always developing and enhancing my knowledge and have gained a BA Honours Degree in Early Years: Teaching and Learning.


I joined Bright Horizons in 2022 but have worked for small independent nurseries as well as large chain nurseries.


I grew up in a family where children are at the heart of everything, where my mum is a foster carer, and I am a respite foster carer. I therefore have a passion for and am committed to providing a caring, nurturing, stimulating and safe environment for children. Working in childcare is a fulfilling career and I enjoy giving children the opportunity to discover and develop themselves and the world around them to reach their full potential and flourish in their development. I appreciate that parents are entrusting us with their most important person, so I believe strong partnerships with families are a key to children being safe, happy, and successful in their learning journey.


Frequently Asked Questions about Bright Horizons West Hampstead Day Nursery and Preschool

What is the Age Range of Children that Bright Horizons West Hampstead Day Nursery and Preschool accepts?

Bright Horizons West Hampstead Day Nursery and Preschool accepts Children aged from 0 years 3 months to 5 years 0 months.

What Days & Hours is Bright Horizons West Hampstead Day Nursery and Preschool Open?

Bright Horizons West Hampstead Day Nursery and Preschool is open: Monday 07:30-18:30, Tuesday 07:30-18:30, Wednesday 07:30-18:30, Thursday 07:30-18:30, Friday 07:30-18:30.

How many Children does Bright Horizons West Hampstead Day Nursery and Preschool have capacity for?

Bright Horizons West Hampstead Day Nursery and Preschool has capacity for a total of 80 Children.

How far is Bright Horizons West Hampstead Day Nursery and Preschool to the centre of London?

3.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Bright Horizons West Hampstead Day Nursery and Preschool to verify any information. View our terms and conditions. Bright Horizons West Hampstead Day Nursery and Preschool has a Platinum Service – more info.