Bright Horizons Kingston Victoria Road Day Nursery and Preschool

Victoria Hall, Victoria Road, Kingston upon Thames KT1 3DW
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9.5 81 Reviews
Welcome to Bright Horizons Kingston Victoria Road Day Nursery and Preschool. They provide high-quality care and education for children aged 3 months to 5 years.

The nursery is ideally located between Kingston and Norbiton stations and within walking distance of Kingston town centre and local bus routes. There is on-site parking available too.

The nursery is set in a purpose-designed beautifully spacious building and has a large, recently refurbished garden that can be accessed throughout the year. There is a sensory room for under two’s, and a fully equipped art studio where children are able to explore different mediums in process and skills-based art, sometimes studying well-known artists and their techniques.

The preschool science lab and IT studio with interactive whiteboard helps children to prepare for school using their chosen literacy and numeracy programs. Bright Horizons runs growing enhancement programs as part of their nursery day which includes Growing Readers, Growing Writers and Growing Mathematicians. An enriching Ready for School programme gives every child the opportunity to gain knowledge and confidence to thrive in school and beyond.

The friendly, experienced and highly qualified staff, including a Nursery Teacher, plan exciting and engaging activities to stretch the children’s learning and development, always following their interests.

The delicious healthy and nutritious food, sourced from trusted suppliers, is prepared and cooked on-site by their chef who has a 5* EHO rating for food safety and hygiene. Their menus change seasonally and cater for all dietary requirements.
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Care Provided by Bright Horizons Kingston Victoria Road Day Nursery and Preschool

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care
  • Number of Childcare Staff
  • 37
  • Total Places for Children
  • 98
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:30
    Tuesday 07:30-18:30
    Wednesday 07:30-18:30
    Thursday 07:30-18:30
    Friday 07:30-18:30
  • When Closed
  • Bank Holidays & 1 week at Christmas

Bright Horizons Kingston Victoria Road Day Nursery and Preschool Reviews (81)

Total of 81, showing 21-40
9.5

Bright Horizons Kingston Victoria Road Day Nursery and Preschool has a Review Score of 9.5 (9.470) out of 10, based on 15 reviews in the last 2 years. Over all time Bright Horizons Kingston Victoria Road Day Nursery and Preschool has 81 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

Bright Horizons is an absolute pleasure to be a part of. We always feel very welcomed when dropping or collecting our son. The staff are friendly and so helpful! We love the feedback and photos we receive constantly about our son's development and updates of his day.

Reply from Amanda, Marketing and Campaigns Executive at Bright Horizons Kingston Victoria Road Day Nursery and Preschool

Thank you so much for sharing your experience with us. It is wonderful to hear that your son is thriving in our nursery.


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Overall Experience  Overall Experience 5.0 out of 5

From our first viewing we knew this was the nursery for us. The facilities and outside space really set them apart from other local nurseries. The team are incredibly dedicated to the children and parents. The children are always busy working on new skills and being inspired to try new activities, every
day they come home telling us what they’ve done and they are very happy there. One of the key attractions for us was the impressive structure and environment within the nursery and preschool. This supports the children all the way up to school age and will ultimately make that transition easier.

Reply from Amanda, Marketing and Campaigns Executive at Bright Horizons Kingston Victoria Road Day Nursery and Preschool

Hi, thank you so much for your positive feedback! Thank you for choosing our nursery.


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Overall Experience  Overall Experience 5.0 out of 5

My two children have been attending this nursery for just over a year and they both love it there. They have changed classes over this time as they have gone up a class, and both sets of staff that have looked after them have been very caring and have got to know them both as individuals. The children
eat well and nap well, and do lots of stimulating and varied activities like planting seeds and collecting autumn treasures, that are helping their brains to develop and grow. The nursery has an app that allows parents to keep track of how their children are eating and what they've been doing, which is very useful, with photos of them engaged in group activities like yoga and painting, and learning new things. In the warm months, they seem to do a lot of outdoor activities in the fresh air which is great. There are also good progress reports that show how the children are developing which is really nice to keep track of. Management is lovely too and very helpful. Highly recommended!

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Overall Experience  Overall Experience 5.0 out of 5

We are so happy that our son is at this nursery. The quality of care is exceptional and he loves going in, he clearly feels safe and confident with the staff. He completes a variety of activities each day and has learned so much. The facilities have just been renovated and there is good outdoor space.
I highly recommend this nursery.

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Overall Experience  Overall Experience 5.0 out of 5

Fantastic nursery with caring and knowledge staff. My son has been at the nursery since he was just over one and we have been incredibly happy with the care and support given and the facilities. Highly recommended.

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Overall Experience  Overall Experience 5.0 out of 5

I've been so happy having my son attending this nursery and preschool from the age of 1-4 years old. I immediately liked the layout and decor of the premises, with the nicely sized outdoor play area and facilities. The nursery manager and the deputy manager are very invested in all the children's well-being
and care. In each class my son attended, he built lovely relationships with the teaching staff, key workers and other children. The nursery have always been very accommodating where possible and my son has always been very happy there. I'm so grateful to all the staff for giving him the best start in his education.

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Overall Experience  Overall Experience 5.0 out of 5

Both our children are always happy to go to nursery and are very happy when picked up. The staff are amazing. The introduction of the Bright Horizons app has made a massive improvement in keeping us up to date on what has been going on throughout the time they are there.

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Overall Experience  Overall Experience 5.0 out of 5

Our two kids (one in the baby room, one in preschool), are really happy here. They both love the relevant staff and always come home with a smile on their face. The staff are always friendly at drop off and pick up and happy to talk through the day's activities and child's progress. For the older ones,
there seems to be a good variety and things such as learning Spanish. They also have a good outside space to play. Would highly recommend.

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Overall Experience  Overall Experience 5.0 out of 5

With two children, one 4 years old having spent 3 years at the nursery and a 1-year-old having just started, we have been nothing but pleased and comforted by the care and learning provided to our children. In addition to the level of care and confidence in leaving our children in capable hands, it
continues to astound us, as to the level of development achieved via the nursery's nurturing.

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Overall Experience  Overall Experience 5.0 out of 5

Signing your first child into kindergarten is a milestone in both a parents and child’s life. After research, Bright Horizons Kingston Victoria Road Day Nursery and Preschool was in our top three list but the moment we met two members of the staff, we knew we are making the right decision. Now we guarantee
it. You always doubt as a parent if you made the right choice for your child. In this case we are 100-percent sure we did. This starts in the morning when we say goodbye at the gate and ends by seeing his smile at the end of the day at pick up time.

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Overall Experience  Overall Experience 5.0 out of 5

My daughter has just left Bright Horizons Kingston, Victoria Road to go to big school. That she was so ready and so prepared is a credit to the love and attention given by all the team at the nursery. She has been there since she was 11 months old and has loved pretty much every minute. The nursery
for us is not the closest or the most convenient, but we found the standards here very high with an excellent curriculum. During Covid, the nursery was very fair and very flexible at providing alternative facilities while their site was closed temporarily. Thank you so much and we wish you all the best.

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Overall Experience  Overall Experience 5.0 out of 5

My daughter started Nursery within her first year and has only recently left Bright Horizons at the age of 4yrs old due to us moving away as a family outside of Kingston. I have nothing but good feedback about Bright Horizons the staff are of a very high standard and I have always felt that my daughter
has been in very capable hands. Even during this difficult pandemic, they have continued to provide a very good standard of learning and a supportive environment. I work as a frontline worker and this job was made easier knowing my daughter was very well looked after and educated about the current situation. The daily feedback from staff is very professional, honest, and useful I have been taken back by the detail of feedback and observations provided. My daughter has had the opportunity to really truly express herself and to grow into her character freely whilst being guided where necessary to understand boundaries and acceptable social interactions. I am truly grateful.

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Overall Experience  Overall Experience 5.0 out of 5

All the staff members are always very accommodating and care deeply about our kids. I will never forget my 1,5 yo son running to his teacher’s arms after not seeing her for two weeks due to the Spring Break. That genuine demonstration of love says it all.

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Overall Experience  Overall Experience 4.0 out of 5

The staff are amazing, caring, and truly committed. My son enjoys a range of activities and is always happy to go in.
The nursery truly took on the challenge given by the pandemic and did everything they could to keep open and offer our children an environment as normal as possible.
thank you!

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Overall Experience  Overall Experience 5.0 out of 5

I love this nursery. Both my sons went there, and my youngest (age 3) is now in the pre-school there. The staff are incredible, really caring and put on lots of fun activities, and the pre-school teacher provides a high-quality education. He always runs in excited to go, and the facilities are excellent.
He loves the food - and always seems to have seconds! I'd highly recommend it!

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Overall Experience  Overall Experience 5.0 out of 5

Our son attended this nursery and preschool from 12 months old and our daughter is now attending. We have always got on really well with all the staff and feel that our children are safe and being well looked after. The nursery dealt with re-opening to non-keyworkers after the covid lockdown really
well with clear information and precautions taken. The only thing I would prefer is for tea to be a bigger meal as we pick up between 6-6.30pm

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Overall Experience  Overall Experience 5.0 out of 5

One of the best things about this nursery is the staff and how dedicated they are. From the moment the government announced that nursery can reopen, I really felt that we were informed and options of when to go back to nursery were given to us. It was very clear to me that we were not pushed into sending
our child back to nursery. Equally importantly, no fees was charged even if we decided not to send kids back.
It must have been very difficult for members of staff to reopen the nursery after lockdown was lifted and an unimaginable amount of prep must have been put in to ensure safety of our children and staff. Under such a very difficult circumstance, my child comes back home with a lot of artwork, crafts, and one time, a potato! It is obvious that staff are doing the best that they possibly can to provide them with enjoyable/fun/ learning activities. I really admire how hardworking and committed the staff members are.

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Overall Experience  Overall Experience 4.0 out of 5

A friendly nursery with great facilities, including a very decent outdoor space. The art studio was my daughter's favourite place, but she also had a great time doing music and dancing and performing at the Christmas show they put on. Her confidence in numbers and writing also improved while she was
at the preschool, and they had a good book borrowing scheme to encourage early reading. They offer great nutritious food options; our little girl has always eaten well at Bright Horizons nurseries. As a Bright Horizons nursery, they also offer longer opening hours than most of the local nurseries we looked at, which was a huge necessity for us when commuting into London.

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Overall Experience  Overall Experience 5.0 out of 5

This nursery is managed very well and professionally. Some teachers are excellent and there is a lot of focus on music and art. Food is properly cooked and some of it organic.
Both my kids are very happy there.

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Overall Experience  Overall Experience 5.0 out of 5

Both our children are going to this nursery and are both very happy to be there! They love the staff, the food, the garden and all the activities they are doing there. As parents, we feel that this is a safe environment where our children can socialise safely, make new friends, play, learn and enjoy.
All the staff is so friendly and approachable. They are willing to make the extra mile for the children’s well-being! We would definitely recommend it!

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Current Review Score: 9.5 (9.470)

Overview of Review Score

The Review Score of 9.5 (9.470) out of 10 for Bright Horizons Kingston Victoria Road Day Nursery and Preschool is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.756 for Bright Horizons Kingston Victoria Road Day Nursery and Preschool is calculated as follows: ( (155 Excellents x 5) + (14 Goods x 4) + (5 Satisfactorys x 3) + (4 Poors x 2) + (2 Very Poors x 1) ) ÷ 180 Ratings = 4.756

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.714 Points relating to the number of positive Reviews for Bright Horizons Kingston Victoria Road Day Nursery and Preschool is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 98 number of registered child places is 19.6. 14 Positive Reviews ÷ 19.6 = 0.714

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

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Awards / Recognitions (4)

Meet the Team (2)

Sue

Sue

Job Title: Nursery Manager

Joined: 2014

I have worked in the Early Years Sector for 18 years and started working for Bright Horizons Victoria Road Kingston in 2014 as Deputy Manager, being promoted to Manager in March 2016.
I hold a BA Hons degree in Early Years and Child Education and an Early Years Professional Status. I am passionate about providing a high quality of care and education.

As Manager, one of my objectives is to offer each child a safe, warm, and caring environment in which they can feel happy and secure to enable them to thrive so that they are confident and happy and ready for school. I lead my team to provide excellent childcare and education for all of the children and their families in our care

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Hema

Hema

Job Title: Deputy Manager

Joined: 2005

I have been with Bright Horizons for 15 years now. I started my journey at Pimlico Nursery and Preschool in 2005 and have worked myself through the nursery up to Deputy Nursery Manager in 2013. Whist working I completed my BA Hons degree in Early Years. I then joined Bright Horizons Victoria Road Kingston in September 2016 as a Deputy Manager. I am passionate about the work I do and it gives me great satisfaction to encourage and nurture children’s learning and development. I work closely with the Nursery Manager to provide an inviting, safe and warm environment for all the families that come to the Nursery.

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