Bright Horizons Kingston Victoria Road Day Nursery and Preschool

Victoria Hall, Victoria Road, Kingston upon Thames KT1 3DW
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9.5 81 Reviews
Welcome to Bright Horizons Kingston Victoria Road Day Nursery and Preschool. They provide high-quality care and education for children aged 3 months to 5 years.

The nursery is ideally located between Kingston and Norbiton stations and within walking distance of Kingston town centre and local bus routes. There is on-site parking available too.

The nursery is set in a purpose-designed beautifully spacious building and has a large, recently refurbished garden that can be accessed throughout the year. There is a sensory room for under two’s, and a fully equipped art studio where children are able to explore different mediums in process and skills-based art, sometimes studying well-known artists and their techniques.

The preschool science lab and IT studio with interactive whiteboard helps children to prepare for school using their chosen literacy and numeracy programs. Bright Horizons runs growing enhancement programs as part of their nursery day which includes Growing Readers, Growing Writers and Growing Mathematicians. An enriching Ready for School programme gives every child the opportunity to gain knowledge and confidence to thrive in school and beyond.

The friendly, experienced and highly qualified staff, including a Nursery Teacher, plan exciting and engaging activities to stretch the children’s learning and development, always following their interests.

The delicious healthy and nutritious food, sourced from trusted suppliers, is prepared and cooked on-site by their chef who has a 5* EHO rating for food safety and hygiene. Their menus change seasonally and cater for all dietary requirements.
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Care Provided by Bright Horizons Kingston Victoria Road Day Nursery and Preschool

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care
  • Number of Childcare Staff
  • 37
  • Total Places for Children
  • 98
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:30
    Tuesday 07:30-18:30
    Wednesday 07:30-18:30
    Thursday 07:30-18:30
    Friday 07:30-18:30
  • When Closed
  • Bank Holidays & 1 week at Christmas

Bright Horizons Kingston Victoria Road Day Nursery and Preschool Reviews (81)

Total of 81, showing 41-60
9.5

Bright Horizons Kingston Victoria Road Day Nursery and Preschool has a Review Score of 9.5 (9.470) out of 10, based on 15 reviews in the last 2 years. Over all time Bright Horizons Kingston Victoria Road Day Nursery and Preschool has 81 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

Very happy with the overall care, activities and staff at the nursery. My son loves spending time here, especially now he has moved up to firebirds with the older children. He is excited to tell me about his day when I collect him and his language has improved immensely since moving up a level into
firebirds.

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Overall Experience  Overall Experience 5.0 out of 5

We had used numerous other nurseries prior to arriving at Bright Horizons and have a host of terrible experiences with most of them due to our son's unique requirements, as he is diagnosed with ASD. But since day 1, our son has thoroughly enjoyed coming here, he has made friends and bonds with the teachers
unlike at previous schools. They have worked with his therapist to provide him with the best learning strategies and his development reflects this great progress.

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Overall Experience  Overall Experience 5.0 out of 5

Brilliant! My child seems to really enjoy his time at the nursery. He gets up to lots of activities and always seems very entertained and involved. I think this nursery has worked really well for him.

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Overall Experience  Overall Experience 5.0 out of 5

My son thoroughly enjoys his time at this nursery. The staff are very welcoming, loving and attentive to children’s needs. They worked really hard to help my son settle in. I’m really glad I have chosen this nursery for my son.

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Overall Experience  Overall Experience 5.0 out of 5

This is an excellent nursery where both my girls have been cared for and looked after so well. It's a place where once dropped off, I do not need to worry, as I know they are in able, caring hands.

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Overall Experience  Overall Experience 5.0 out of 5

My son has been in Active Learning since 9 months old and is now leaving to go to school aged 4. He took a while to warm up to the nursery, however in the past 2 years he's grown to love it. The teachers, particularly those in the past 2 years, have been wonderful. They really get to know the children
and create great bonds with them. My son particularly loves the sport, science and art lessons, and I credit his great number and letter skills at such an early age to the teaching he's had at the nursery. We love that they have so much space here - they are not in one room all day like many other nurseries. They are moving around to different 'lessons' and always have garden time which is their favourite. The management are supportive also, and very flexible adding on extra sessions whenever required. The only negative we've experienced is the very high price increases year on year, which unfortunately I believe is down to the parent company and not a reflection on the nursery itself.

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Overall Experience  Overall Experience 5.0 out of 5

I was very nervous about signing my son up to any nursery as he had never been left with anyone other than Mum and Dad. The first day I dropped him off he was in hysterics and the staff at Active really helped put me at ease. They are a fantastic team of passionate staff with great facilities and all
the children seem very happy there. The nursery has really helped my son come out of his shell and build his confidence. Thank you for all your hard work!

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Overall Experience  Overall Experience 5.0 out of 5

The nursery did a very good job looking after our boys. Staff are caring and the boys looked forward to going to nursery. The facilities are excellent and their days are filled with fun and educational activities which are well documented in their learning journal.
Meals are served frequently throughout
the day and the boys always seem to have extra servings!
Overall very pleased and would be happy to recommend this nursery school.

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Overall Experience  Overall Experience 5.0 out of 5

My son recently started school having spent three years at Active Learning and my daughter has just moved up to preschool.
I find the staff and in particular room leaders to really take the time to get to know the children, providing as much support as possible.
I also find feedback great and personal
and the activities they take part in extensive (i.e. French/ballet/specialist teachers for music/art/sport).

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Overall Experience  Overall Experience 4.0 out of 5

My Son is in Firebird room. He has learned a lot especially through the art class and nursery teacher. He loves the music classes and Ballet. He has bonded very well with his mentors.


The new garden is a great space for the children to play.


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Overall Experience  Overall Experience 4.0 out of 5

The staff in my son's room are fantastic he loves them and appears to enjoy himself which is great. They have activities such as music and art which is great although I appreciate harder to coordinate with babies!
I'm sure as he goes through the rooms the activities and learning is appropriately placed
but for now, it's quite hard to judge for a one-year-old developmentally. He eats well and gets on with the other children. The staff are organised and always have time for feedback which indicates how much time and effort they have for the children. Thank you to the staff in the babies room.

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Overall Experience  Overall Experience 5.0 out of 5

We are delighted with the way our son has settled into the nursery. The staff have been absolutely brilliant, and so accommodating of his additional needs. They have shown that they have taken time to understand his needs and are so thoughtful and caring. We are really impressed with the way they handle
it, without ever making a big deal or making him different to the other children.
The children's activities are varied and really well thought out, and often linked to events in the outside world, such as the world cup and the royal wedding. My son is able to try a lot of new activities, and the staff give me lots of ideas for things to try at home too. He especially likes the sensory room, Jo Jingles (who visits every Wednesday) and playing outside. The staff are always really professional and the atmosphere in the nursery is warm and friendly. They give detailed feedback when I collect my son about what he's been up to during the day.

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Overall Experience  Overall Experience 5.0 out of 5

My son has settled really well into the nursery. The staff are very welcoming, helpful and friendly. I like that the nursery provide different activities to support the development of my child. For example, music, sport, massage class, ballet and art and crafts. I also feel that in every room the staff
are devoted to the care and development of each and every child.

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Overall Experience  Overall Experience 5.0 out of 5

Over the past 2 years, I have watched my son develop into a confident and happy little person at this nursery, and I attribute this to the wonderful environment provided here. Always professional, friendly and cooperative, the staff treat & care for the children as individuals, and I wholeheartedly
trust them to provide the best possible care and support for our son.


Facilities are clean & fresh, classrooms are well sized to provide an intimate and secure environment, and the outdoor play areas are well organised to provide the same safe environment.


A mixed range of activities supported by structured teaching reassures me that he is developing key skills and varied interests.


Meals/snacks are diverse & prepared fresh in-house by the nursery chef, which provides reassurance that our son is eating well and healthily whilst experiencing different tastes.


Overall I find it great value for money, providing my son with valuable skills in preparation for the transition to school.


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Overall Experience  Overall Experience 4.0 out of 5

The staff is great and my baby loves them. The food and activities are very good too. I am concerned about the yearly fee increases (5% this year for 2018, 3% the previous year) which is not justified and puts enormous pressure on parents like us.

Reply from Katherine O'Brien, Digital Marketing Coordinator at Bright Horizons Kingston Victoria Road Day Nursery and Preschool

Thank you for taking the time to submit your review. I will ensure your comments on the fee structure is passed for feedback.


Kind Regards.


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Overall Experience  Overall Experience 5.0 out of 5

Excellent, caring, helpful services and very friendly. My son is just over 3 years old and has never attended nursery before he started at Active Learning. The staff made him feel right at home and he settled very quickly. He started full time immediately and he is very happy and enjoys Active Learning
very much and this is due to the amazing staff and Active Learning as a whole.

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Overall Experience  Overall Experience 5.0 out of 5

A fantastic nursery. The staff are amazing and our little boy truly enjoys going. He learns a lot and has lots of fun.

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Overall Experience  Overall Experience 5.0 out of 5

Active Learning Kingston (Surrey) has been a welcoming, caring, fun and educational nursery for my now 3-year-old to be part of the past 1.5 years. He has now graduated to the preschool class and has loved every teacher and mentor along the way. We really cannot say enough good things about Active
Learning, I have recommended it to multiple people since we began here in 2016. There is such an eclectic mix of classes and activities-sports, music, art, ballet, French class....all taught by enthusiastic teachers who manage to capture tiny attention spans. One of the biggest reasons we went with Active Learning after touring many other nurseries was this varied schedule of activity and education. It's also obvious from each room in Active Learning that learning is a hands-on and colourful affair. There are many rooms within Active Learning which was another huge draw for us...our son has never spent his day in just one room. The teachers and staff are exceptional, I am always confident I'm leaving my son with people who truly care about him.

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Overall Experience  Overall Experience 5.0 out of 5

All the staff have been wonderful and the help and support for my daughter's speech development have been exceptional.
I am delighted I picked Active Learning and my daughter loves it here. Highly recommended.
Not the cheapest you'll find, but I consider it money well spent.

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Overall Experience  Overall Experience 4.0 out of 5

The nursery has a lovely space to work with and their garden is fantastic for all kids to play outside without feeling cramped. Activities are engaging and involves all the children. This is a safe environment and we appreciate the security provided for children.

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Current Review Score: 9.5 (9.470)

Overview of Review Score

The Review Score of 9.5 (9.470) out of 10 for Bright Horizons Kingston Victoria Road Day Nursery and Preschool is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.756 for Bright Horizons Kingston Victoria Road Day Nursery and Preschool is calculated as follows: ( (155 Excellents x 5) + (14 Goods x 4) + (5 Satisfactorys x 3) + (4 Poors x 2) + (2 Very Poors x 1) ) ÷ 180 Ratings = 4.756

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.714 Points relating to the number of positive Reviews for Bright Horizons Kingston Victoria Road Day Nursery and Preschool is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 98 number of registered child places is 19.6. 14 Positive Reviews ÷ 19.6 = 0.714

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

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Awards / Recognitions (4)

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Meet the Team (2)

Sue

Sue

Job Title: Nursery Manager

Joined: 2014

I have worked in the Early Years Sector for 18 years and started working for Bright Horizons Victoria Road Kingston in 2014 as Deputy Manager, being promoted to Manager in March 2016.
I hold a BA Hons degree in Early Years and Child Education and an Early Years Professional Status. I am passionate about providing a high quality of care and education.

As Manager, one of my objectives is to offer each child a safe, warm, and caring environment in which they can feel happy and secure to enable them to thrive so that they are confident and happy and ready for school. I lead my team to provide excellent childcare and education for all of the children and their families in our care

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Hema

Hema

Job Title: Deputy Manager

Joined: 2005

I have been with Bright Horizons for 15 years now. I started my journey at Pimlico Nursery and Preschool in 2005 and have worked myself through the nursery up to Deputy Nursery Manager in 2013. Whist working I completed my BA Hons degree in Early Years. I then joined Bright Horizons Victoria Road Kingston in September 2016 as a Deputy Manager. I am passionate about the work I do and it gives me great satisfaction to encourage and nurture children’s learning and development. I work closely with the Nursery Manager to provide an inviting, safe and warm environment for all the families that come to the Nursery.

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