Bright Horizons Richmond Queen's Road Day Nursery and Preschool

c/o Marshgate School, 157 Queens Road, Richmond TW10 6HY
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8.8 23 Reviews
Bright Horizons Richmond Queen's Road (formerly Asquith) was rated 'Good' by Ofsted in May 2017 and based on-site at Marshgate School it has four large colourful rooms that stimulate learning through various activities set daily by staff.

The baby room has sensory activities for babies to explore and the toddler room is abundant with happy children dressing up and role-playing. The preschool room is a hub in preparation for school and children especially enjoy being more independent at this stage with additional learning.

Each room has a parent board enabling parents to keep up-to-date with their child’s progress and participate in observations. Parents are encouraged to give feedback so that the nursery can help improve each individual child’s interest and development.

As part of their childcare provision in Richmond, breakfast club is provided and after-school care for children in Reception and Year 1 attending Marshgate Primary School only, to ensure that children receive complete wrap-around care.
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Care Provided by Bright Horizons Richmond Queen's Road Day Nursery and Preschool

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Number of Childcare Staff
  • 32
  • Total Places for Children
  • 66
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:30
    Tuesday 07:30-18:30
    Wednesday 07:30-18:30
    Thursday 07:30-18:30
    Friday 07:30-18:30
  • When Closed
  • Bank Holidays & Christmas

Bright Horizons Richmond Queen's Road Day Nursery and Preschool Reviews (23)

Total of 23, showing 1-20
8.8

Bright Horizons Richmond Queen's Road Day Nursery and Preschool has a Review Score of 8.8 (8.829) out of 10, based on 5 reviews in the last 2 years. Over all time Bright Horizons Richmond Queen's Road Day Nursery and Preschool has 23 reviews.

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Review from D M (Grandfather of Child) published on 28 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Loved the Christmas carol concert, beautifully sung, very well organised, staff were fantastic and children really enjoyed the tea party afterwards. My granddaughter has been attending the nursery for almost two years now and every time I see her, she tells me how much fun she is having. Would highly
recommend to anyone who is looking for a nursery.

Reply from Amanda Barlow, The Parent Team at Bright Horizons Richmond Queen's Road Day Nursery and Preschool

Thank you for your wonderful review! We're delighted to hear that you find our nursery fantastic. Your recommendation means a lot to us!


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Review from Tina M (Grandmother of Child) published on 28 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My granddaughter has been going to Bright Horizons since she was 6 months old she has enjoyed every moment at the nursery. The staff are very supportive and friendly. I would recommend this nursery to my friends.

Reply from Amanda Barlow, The Parent Team at Bright Horizons Richmond Queen's Road Day Nursery and Preschool

Thank you for your kind words! We're thrilled your granddaughter has enjoyed her time with us. It's wonderful to hear you've found our team supportive and friendly. We truly appreciate your recommendation!


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Review from Elif D (Mother of Child) published on 12 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has been attending both the breakfast and after-school clubs five days a week since September. The staff at Bright Horizons Richmond Queen's Road Day Nursery and Preschool have consistently demonstrated kindness and helpfulness, creating a nurturing environment that has greatly contributed
to my daughter's positive experience. The care and attention provided by the staff have been remarkable. From the moment we drop her off at the breakfast club to the end of the day at the after-school club, the educators have shown genuine concern for her well-being. Their warmth and friendliness have not only made the transition to school smoother for my daughter but have also eased any initial worries we may have had as parents. The positive rapport between the staff and the children is evident, fostering a sense of belonging and security. The open communication channels between parents and educators have also been reassuring, allowing us to stay informed about our daughter's progress. I would highly recommend Queen's Road.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Richmond Queen's Road Day Nursery and Preschool

Thank you for sharing your experience with Bright Horizons Richmond Queen's Road Day Nursery and Preschool! We're thrilled to hear how positively your daughter has been impacted by our breakfast and after-school clubs. Your recommendation is greatly appreciated!


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Review from Kirsty S (Mother of Child) published on 8 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has been full-time at Queen's Road since he was a baby and he has thrived in their caring and supportive environment. From the baby room, through the toddler room, and into pre-school, he has developed his confidence and social skills alongside gaining a love of books and balance bikes! The staff
build strong connections with each child and even in a nursery environment, treat each one as a little individual. I would highly recommend this nursery to anyone and although I’m sad to be finishing my current maternity leave, know that I will be leaving my second son in the best possible hands next month!

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Richmond Queen's Road Day Nursery and Preschool

Thank you for your five-star feedback and for sharing your experience with us. Thank you for recommending us!


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Review from Natalia H (Mother of Child) published on 8 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My girl has been attending Bright Horizons Richmond Queen's Road Day Nursery and Preschool for six months now and she absolutely loves it. The team is kind and good communicators. We really recommend the nursery. The management team is great.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Richmond Queen's Road Day Nursery and Preschool

Thank you for your five-star feedback and for sharing your experience with us.


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Review from Teena S (Mother of Child) published on 7 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our son attended Queens Road Nursery in lockdown as he is autistic and is classed as a vulnerable child. He usually attends another bright horizons nursery but they were not open during the lockdown. We were at first a bit apprehensive sending him to a nursery that he didn’t know, however, I shouldn’t
have worried at all as the staff at Queens Road nursery were absolutely wonderful. The support, care and love that they showed our son was overwhelming, especially in such difficult times. He absolutely loved going each day and it was sad when we eventually had to leave and he had to go back to his normal nursery. I can’t thank all the staff at Queens Road nursery enough. I was most impressed with the amount he developed during this time and the extra supper he was given due to his additional needs. I would highly recommend this nursery.

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Review from James R (Father of Child) published on 7 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

During lockdown, our daughter was cared for by the incredible staff of Queens Road. It was a frightening time for everyone but she was quickly put at ease by the calm professional staff. We felt in excellent hands at all times and communication was particularly strong. We recommend this nursery and
we are always happy to see the staff again. They were a very important part of my daughter's development and we will always be grateful to them.

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Review from G S (Mother of Child) published on 7 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff of the nursery are excellent! They are taking very good care of the children. The children are blossoming, learning every day and gaining confidence. Facilities were a bit old, but improvements are made. Food can be healthier and of greater variety.

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Review from Laura (Mother of Child) published on 26 March 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our daughter started full time in the baby room at Richmond Day Nursery in Jan 2018. Throughout the settling in sessions and her first couple of weeks after starting she really struggled to settle, particularly in terms of naps and eating. The staff at the nursery were very supportive and reassuring,
suggesting different options to try and help her to sleep. This also came at the time I was returning to work and they were also supportive to me, asking how I was finding work and talking about ways to help the transition.
They had a 'can do' attitude and assured me that my daughter would settle eventually, which she now has.
Nearly 3 months on she absolutely loves nursery and naps and eats well. The staff are so caring and loving towards my daughter that it makes it so much easier for me to leave her every day, knowing that she will be very well looked after. I would not hesitate to recommend the nursery for many reasons but especially due to the lovely staff.

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Review from Elena C (Mother of Child) published on 29 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son attends this nursery and he is a happy and healthy child who likes to go to the nursery and enjoys spending time there with his friends and teachers. The staff are nice and kind, they invent various activities for children and let them explore things and develop imagination.

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Review from E S (Mother of Child) published on 19 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has been at this nursery since September 2017. The settling process was great - the staff really wanted to get to know his character and likes/dislikes to help him gain confidence in his new surroundings. He is in the preschool room and as a summer born child I was worried about his readiness
for school but having been there for 4 months he has progressed enormously in both confidence and reading/writing skills. He loves it so much that when we come to collect him we are often told off for coming too early! We are now in the process of settling our youngest child into the baby room and again are finding the settling process to be very empathetic and child-led which is very reassuring. Also having our eldest in a local school means the location is excellent for us.

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Review from Lee J (Father of Child) published on 19 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our son has attended since the age of 7 months (so around 16 months and counting, varying between 3 and 5 days per week), and has been very well cared for. Staff are all friendly, helpful, welcoming and accommodating of changing circumstances. The nursery environment is well structured, safe and clean
and the kids seem to have plenty to keep them entertained, inclusive of activities led by the carers. Would recommend as a reliable and safe nursery from a very early age.

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Review from Rajeshwari I (Mother of Child) published on 11 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are delighted with the way the carers look after our 20-month-old daughter - they have a very personalised approach and cater to each child's needs carefully. The children are stimulated throughout the day with various activities, which is balanced by a good nutritive food menu and sleep/rest times.
There is good communication within staff members and also between the nursery and parents/carers. The management is also very forthcoming and friendly. I would highly recommend the nursery.

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Review from K S (Father of Child) published on 11 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Really caring staff and management. Very good baby and toddler rooms. Conveniently located in Richmond.

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Review from A J D (Mother of Child) published on 11 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic, friendly, caring, encouraging nursery. My daughter has been at Asquith Richmond for two years and loves it. She has learned so many new skills and is brilliantly looked after by the manager and her team.

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Review from R B (Father of Child) published on 10 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been impressed with the care provided at this nursery and her team have supported our daughter’s development over the last two years. Our daughter is happy and has established real friendships with her key workers and our second child will be starting in March. I have no problem in recommending
this Nursery.

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Review from Alan L (Father of Child) published on 10 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has attended the nursery since he was nine months old. His development is vast compared to other people’s children we know. I strongly believe this is encouraged by the nursery. My son adores his teachers and has great relationships with key workers, which makes me feel at ease leaving him at
the nursery for such long periods of time. They helped him settle in all 3 stages of his growth, from babies to toddlers, to nursery, with extreme ease and for that, I’m very grateful. Communication between nursery and parents is very good and I’m really pleased with the nursery overall.

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Review from Ben R (Father of Child) published on 9 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has been at the nursery since she was seven months old - well over a year now. It's a huge step, at first, trusting what feels like a bunch of strangers with your child, but we have never, ever doubted our decision. All of the staff are well trained, approachable and (above all) caring.
The nursery manager is first rate and an excellent communicator. Our daughter comes home every evening excited and jabbering on about her day and we know she's well looked after. The facilities are well maintained and varied and the food choices are great - way more interesting than we provide at home. A truly first-rate place. Due to the location, it was never going to be the cheapest place in the world, but it is well priced compared to its local rivals.

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Review from Cecile S (Mother of Child) published on 3 November 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My two daughters went to Asquith Richmond Nursery from the age of nine months until they both started school. I cannot recommend this nursery enough. The quality of staff, the excellent service, the cleanliness of the rooms, the ingeniosity of activities... and overall, the sheer love given to the girls
over four years is extraordinary. The staff who looked after the girls will always be part of our family and have given them the very best start in life, accompanying us through every little and big step they took, giving them the confidence and skills they need to start big school. I was in tears the day my youngest 'graduated', not just because my child was no longer a baby, but at the thought of not seeing the staff every day. A very very special place.

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Review from Ruth (Mother of Child) published on 13 July 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both our daughters started Richmond Day Nursery in the baby room and have progressed through all the rooms to nursery room and preschool. Overall we have been very happy with our experience, the nursery provides a very caring environment, with some really lovely staff and we are extremely pleased with
the development and progress of both girls. They look forward to nursery and talk enthusiastically about their friends, teachers and various activities. We are so pleased that we chose the nursery for our girls!

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Current Review Score: 8.8 (8.829)

Overview of Review Score

The Review Score of 8.8 (8.829) out of 10 for Bright Horizons Richmond Queen's Road Day Nursery and Preschool is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.9 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.950 for Bright Horizons Richmond Queen's Road Day Nursery and Preschool is calculated as follows: ( (57 Excellents x 5) + (3 Goods x 4) ) ÷ 60 Ratings = 4.95

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.879 Points relating to the number of positive Reviews for Bright Horizons Richmond Queen's Road Day Nursery and Preschool is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 number of registered child places is 13.2. 5 Positive Reviews ÷ 13.2 = 0.379

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (4)

Top 20 Large Nursery Groups 2019

Recipient: Bright Horizons Family Solutions Ltd

Date: Tuesday 30 Apr 2019 More details

Top 20 Large Nursery Groups 2018

Recipient: Bright Horizons Family Solutions Ltd

Date: Thursday 01 Mar 2018 More details

Top 10 Large Nursery Groups 2017

Recipient: Bright Horizons Family Solutions Ltd

Date: Wednesday 01 Mar 2017 More details

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Meet the Team (4)

Anna-Leigh

Anna-Leigh

Job Title: Nursery Manager

Anna-Leigh has been with Bright Horizons for over 10 years and absolutely loves her work, providing a safe and secure environment for children to thrive and develop.

With a Level 3 NVQ in Childcare and Education, Anna-Leigh has worked across several Bright Horizons nurseries, including Richmond Day and Barnes. She has progressed in her career from Nursery Nurse to Third in Charge, Deputy Manager, and eventually to Nursery Manager.

In her private time, Anna-Leigh loves spending time with her young family.

... Read more
Chelsey

Chelsey

Job Title: Deputy Manager

Hello I am Chelsey

I have worked at Queens Road Day Nursery for over 10 years, starting as a childcare student and working her way upwards.

I am a mum of three who keeps me very busy. I have a passion for high-quality care and education and always strive for the best experiences for children and their families.

... Read more
Lauren

Lauren

Job Title: Third in Charge

Hello I am Lauren,

I'm level 3 qualified. I have been working in early years for 10 years. I have worked with all ages from 3months-5 years. I enjoy all the challenges in all the age groups. Childcare is so rewarding in every aspect.

... Read more
Rachel

Rachel

Job Title: Third in Charge

Rachel is our Third in Charge and can't wait to welcome you and your family to the nursery.

Frequently Asked Questions about Bright Horizons Richmond Queen's Road Day Nursery and Preschool

What is the Age Range of Children that Bright Horizons Richmond Queen's Road Day Nursery and Preschool accepts?

Bright Horizons Richmond Queen's Road Day Nursery and Preschool accepts Children aged from 0 years 3 months to 5 years 0 months.

What Days & Hours is Bright Horizons Richmond Queen's Road Day Nursery and Preschool Open?

Bright Horizons Richmond Queen's Road Day Nursery and Preschool is open: Monday 07:30-18:30, Tuesday 07:30-18:30, Wednesday 07:30-18:30, Thursday 07:30-18:30, Friday 07:30-18:30.

How many Children does Bright Horizons Richmond Queen's Road Day Nursery and Preschool have capacity for?

Bright Horizons Richmond Queen's Road Day Nursery and Preschool has capacity for a total of 66 Children.

How far is Bright Horizons Richmond Queen's Road Day Nursery and Preschool to the centre of Richmond?

0.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Bright Horizons Richmond Queen's Road Day Nursery and Preschool to verify any information. View our terms and conditions. Bright Horizons Richmond Queen's Road Day Nursery and Preschool has a Platinum Service – more info.