Bright Horizons Surbiton Day Nursery and Preschool

23 Upper Brighton Road, Surbiton KT6 6QX
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9.9 71 Reviews
Bright Horizons Surbiton Day Nursery and Preschool is located in Surbiton, Surrey, in the UK. The nursery provides care for children aged from 3 months to 5 years old, and is open from 7:00am to 6.30pm, Monday to Friday. Located just a 10-minute walk from Surbiton rail station and with ample parking, the nursery is ideal for parents who commute each day.

The nursery offers a range of programs, including baby and toddler care, preschool education, and after-school care. The facility has a dedicated baby room, toddler room, and preschool room, as well as a large outdoor play area for children to explore.

The nursery is set in a spacious, converted Victorian detached house in the residential area of Surbiton, within the catchment of schools in Surbiton and Tolworth areas. The stunning rooms are full of age-specific, specialist wooden furniture and resources. The staff are friendly, experienced and highly qualified and are on hand to conduct a personal nursery tour at a time to suit you.

Bright Horizons uses a EYFS framework to promote and support education, care and development. The nursery is well equipped with a touch screen computer in their pre-school room, which helps children to prepare for school using their chosen literacy and numeracy programs. They run growing enhancement programs as part of their nursery day which includes growing readers, writers and mathematicians.

The nursery's adventure garden has its own Hobbit House, stage area, nature garden and wobbly road track all set within separate age-appropriate areas, with a separate garden for babies and toddlers.
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Care Provided by Bright Horizons Surbiton Day Nursery and Preschool

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Jessica (Nursery Manager)
  • Number of Childcare Staff
  • 28
  • Total Places for Children
  • 80
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:00-18:30
    Tuesday 07:00-18:30
    Wednesday 07:00-18:30
    Thursday 07:00-18:30
    Friday 07:00-18:30
  • When Closed
  • Bank Holidays & Christmas

Bright Horizons Surbiton Day Nursery and Preschool Reviews (71)

Total of 71, showing 1-20
9.9

Bright Horizons Surbiton Day Nursery and Preschool has a Review Score of 9.9 (9.891) out of 10, based on 17 reviews in the last 2 years. Over all time Bright Horizons Surbiton Day Nursery and Preschool has 71 reviews.

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Review from Lucy M (Mother of Child) published on 28 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our son started at Bright Horizons when he was 12 months old and is now two and a half. From the very beginning, our experience has been wonderful. The team in the Baby Room was so warm and reassuring, which meant the world to us as nervous first-time parents. Our son quickly bonded with them, and we
always felt confident that he was in great hands.
Now in the Toddler Room, his development has been incredible, and that is truly thanks to the dedicated and caring staff. One member of staff, in particular, and the team create such a nurturing environment, filled with engaging and creative activities that have helped him grow in so many ways. The consistency of the team has been especially important to us, and their kindness and commitment make all the difference.
We are so grateful to Bright Horizons for the love and care they show our son every day!

Reply from Amanda Barlow, The Parent Team at Bright Horizons Surbiton Day Nursery and Preschool

Thank you for your kind words! We're so happy to hear your son has thrived with in our setting and we're grateful for the trust you've placed in our team. It's a pleasure to be part of his journey!


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Review from Nadia W (Mother of Child) published on 28 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very happy with the care provided to our three year old son at the nursery, who has attended for the past two years now. The staff are delightful and very caring, and put a lot of effort into looking after the children well. The garden is a lovely large space, away from the heavy traffic of Ewell
Road at the bottom of the hill. The nursery is open for 51 weeks of the year, from 7am to 6.30pm, which is extremely helpful to the working parent. It is a very dependable place. I would say it is good value for money, compared to hiring a nanny, for example. The cost of childcare has of course increased everywhere. There are various government funding schemes that help, however, that apply to this nursery. My son seems to like the food served, and eats well, although I am unable to rate it as I've never seen it myself. We are kept informed of activities, and sent updates about our son, via the Bright Horizons app. It is well-run, with responsive, reliable managing staff in charge.

Reply from Amanda Barlow, The Parent Team at Bright Horizons Surbiton Day Nursery and Preschool

Thank you for your thoughtful review! We're so glad to hear your son has had such a positive experience with us. It's wonderful to know you appreciate the care, garden space and the updates we provide.


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Review from Hannah C (Mother of Child) published on 28 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our daughter started just after her first birthday and is going into her final few months of pre-school before starting school. We'll really miss the nursery when she does - throughout her time there everyone has been so welcoming and genuinely invested in her experience and wellbeing. She has made
great connections with the staff and they have all taken the time to really get to know her, nurture her interests and encourage her development. The team has involved us at every stage, been really accommodating and are already helping her to prepare for school. We are really grateful for the experience we've had and wouldn't hesitate to recommend the nursery!

Reply from Amanda Barlow, The Parent Team at Bright Horizons Surbiton Day Nursery and Preschool

Thank you for your kind words! We're so glad to have been part of your daughter's journey and appreciate your trust in us.


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Review from K N (Mother of Child) published on 28 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our daughter has been at the nursery for a year and a half, and we've been very pleased with the staff and range of age appropriate activities to date. The team are nurturing and mindful of each of their needs, always offering a cuddle at drop off. The outside space is great and they get the kids out
at every opportunity to play or learn about environment (she's in the toddler room and last week they did some gardening and made a bird box). Would recommend to anyone looking for a suitable nursery.

Reply from Amanda Barlow, The Parent Team at Bright Horizons Surbiton Day Nursery and Preschool

Thank you for your lovely review! We're so happy to hear your daughter is thriving with us and enjoying the activities and outdoor play. We truly appreciate your recommendation.


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Review from Becky T (Mother of Child) published on 28 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter started at Bright Horizons a few months ago and found it hard to settle in at first, but the staff were so supportive and caring for her that she is now excited to go to nursery every morning. The staff arrange lots of fun activities for the children, they regularly go outside to the garden
which is brilliant with lots of toys and space to explore and climb. The food is great and my daughter loves it.
My daughter has a few food allergies but I am assured and confident that she is well looked after and they cater for everything that she needs.
The staff communicate well and the app is really useful to see what my daughter has been doing.

Reply from Amanda Barlow, The Parent Team at Bright Horizons Surbiton Day Nursery and Preschool

Thank you for your lovely review! We're so happy to hear your daughter is now excited to come to nursery and that she's enjoying the activities, outdoor play and food. We're glad you feel confident in the care we provide and that the app is helpful.


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Review from Anastasia B (Mother of Child) published on 27 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Surbiton Day Nursery has been an amazing place for my child. It's a nurturing environment where the staff are friendly, attentive, and truly care about my child's well-being.
A special shout-out to the daily activities, which are always thoughtfully planned and creative, helping with both learning
and social development. The regular updates (whether through the app or at pick-up) are fantastic and really help us stay connected with our child's day.
Thank you for creating such a positive and welcoming space!

Reply from Amanda Barlow, The Parent Team at Bright Horizons Surbiton Day Nursery and Preschool

Thank you for your kind review! We're so glad to hear that your child has had such a positive experience at Surbiton Day Nursery. It's great to know the staff, activities, and updates have made a difference in your child's development.


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Review from K P (Mother of Child) published on 27 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have just recently started our little boy in the toddler room and could not be any happier with the time, care and support given to both toddler and mother during the settling in process! The staff have kept us updated with notes and pictures letting us know how our little one is getting on. We were
offered extra settling in sessions and a booklet of staff photos for our little one to have at home to ease the process. The facilities and activities are fantastic and I am one very happy mum knowing my little boy is so well looked after and having the best time whilst at nursery.

Reply from Amanda Barlow, The Parent Team at Bright Horizons Surbiton Day Nursery and Preschool

Thank you for your lovely review! We're so glad to hear that the settling-in process has been smooth for both you and your little one. It's wonderful to know that the staff, facilities and activities have made such a positive impact.


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Review from C K (Mother of Child) published on 8 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both our daughters have attended the nursery and absolutely love it. The staff in every room are caring, nurturing and so much fun. From baby room to pre-school they take so much time to make sure the children are settled and happy - the garden is excellent and the staff always work hard to bring creativity
and games into the day. We really recommend and feel very lucky to have found such a great place to look after the children when they are small.

Reply from Amanda Barlow, The Parent Team at Bright Horizons Surbiton Day Nursery and Preschool

Thank you for your kind words! We're so glad both your daughters have enjoyed their time with us. We truly appreciate your recommendation!


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Review from Alison H (Mother of Child) published on 13 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When we moved to Surbiton last year, my 2.5-year-old started and we love it so much that my baby started this year. We are so happy with the staff - they are very caring, nurturing and fun. My two (now in preschool room and baby room) have thrived and are very happy here and we absolutely love the garden!

Reply from Amanda Barlow, The Parent Team at Bright Horizons Surbiton Day Nursery and Preschool

Thank you for your wonderful review! We're delighted that both your children are thriving and happy with at our nursery. It's fantastic to hear you value our caring staff and love the garden as much as we do!


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Review from Claire L (Mother of Child) published on 29 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staffing team at Bright Horizons Surbiton Day Nursery and Preschool are fantastic. Every day they are welcoming, knowledgeable about my child's needs and curious about ways to help her develop. The range of activities they put on and the experiences they offer the young people in their care are
superb. I particularly appreciate the time taken at the end of the day to chat about my daughter's progress. I can't praise the nursery highly enough and greatly appreciate how easy they have made my transition back to work for me and my daughter. Most importantly, she loves it there.

Reply from Amanda Barlow, The Parent Team at Bright Horizons Surbiton Day Nursery and Preschool

Thank you for your wonderful review! We're thrilled to hear that you and your daughter are having such a positive experience at Bright Horizons Surbiton. We're so glad your daughter loves being with us and we're happy to have made your transition back to work easier!


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Review from P M (Father of Child) published on 29 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our son has been attending Bright Horizons Surbiton Day Nursery and Preschool for just over a year, starting in the Baby Class, progressing to Toddler Class and now in the Nursery Class. He's very settled and happy, which speaks to the great care he receives. The staff are professional, caring and attentive,
providing daily updates and regular progress reports via the app.
The facilities are excellent, with a spacious dual-level garden and a welcoming indoor area. We've seen great improvements in his social and educational development. The staff encourage learning through play and support his language skills which has helped him pick up new words and build confidence.
Overall, we're extremely happy with the care and support at Bright Horizons. It's been a wonderful experience for our son and we're grateful for the positive impact it's had on his development.

Reply from Amanda Barlow, The Parent Team at Bright Horizons Surbiton Day Nursery and Preschool

Thank you for your wonderful review! We're so pleased to hear that your son has settled in well and is thriving at Bright Horizons Surbiton. It's great to know that our staff's care and attention have positively impacted his social and educational development.


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Review from E C (Mother of Child) published on 14 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter had a bit of a rocky start to life, due to acute reflux (she had several choking incidents) and my own poor health which meant she barely left the house in the first year of her life. She also had food aversions due to reflux and wouldn't tolerate anything except soup and had terrible separation
anxiety.
We were very hesitant about putting her in a nursery but chose Upper Brighton Road because I was immediately impressed by the staff on our first visit. Her key worker has gone above and beyond. She built trust with our daughter over the months so that she no longer cries at drop off and within a few months, my daughter is now eating a wide variety of textures and new tastes. I honestly never could have believed we would have such a big improvement which is a testament to her key worker's investment in helping my daughter overcome her early challenges. They also work with outside teams like her speech and language therapist to ensure everyone is on the same page. Cannot praise enough.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Surbiton Day Nursery and Preschool

Thank you for sharing your experience with Bright Horizons Surbiton Nursery. We're thrilled to hear about your daughter's progress with the support of our dedicated staff and that her key worker has helped her overcome early challenges with eating and separation anxiety. If there is anything else we can help you and your daughter with, please reach out to the team.


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Review from T C (Father of Child) published on 5 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful nursery, staff and environment. Our daughter loves it and looks forward to going every day! Staff are helpful, attentive and kind. Lovely community spirit also and you really feel the warmth as soon as you walk in to drop off/collect every day. Highly recommend.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Surbiton Day Nursery and Preschool

Thank you for your 5-star review. Thank you so much for taking the time to share your positive feedback with us!


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Review from Allison B (Mother of Child) published on 5 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My older child was at this nursery from 1 year old to when he went to school. When thinking about nursery for our second child we didn’t want to immediately choose the same one as they are very different children and other nurseries had opened in the local area which are closer to our house. However,
after viewing a number of local nurseries we did choose the same one and we are very glad we did. The outside space is amazing but the staff are also amazing. They really focus on the children, their well-being, learning and happiness. They really put the children at the heart of what they do. They create a welcoming, safe and fun environment with a huge amount of different daily activities for the children to take part in. I only have positive things to say about the nursery staff who we will be very sad to say goodbye to when the little one goes to school in 18 months time.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Surbiton Day Nursery and Preschool

Thank you for your heartfelt review! We're honoured to have been chosen again for your second child. It's wonderful to hear that our nursery's environment, staff, and activities have made such a positive impact on your family. We'll miss you when the time comes to move onto the next chapter of their lives.


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Review from Roya K (Mother of Child) published on 4 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I went back to work last time when my baby was just seven months old. I was so nervous about returning to work, even for just two days a week and felt so guilty leaving the baby.
The staff at Bright Horizons are so knowledgeable and experienced and so warm and welcoming that I was put at ease instantly.
Since returning to work, I have never once worried or felt nervous about leaving my baby there.
He is now nine months old and smiles every time he sees the red front door.
The nursery plans many fun and engaging activities, way more than I could be doing at home! And my baby has become the most sociable, happy little boy. His crawling and motor skills have come on leaps and bounds since starting at Bright Horizons, and I am so grateful to the staff for nurturing such growth in him.
When I take him to baby groups, and he is the first to crawl around and socialise with other babies, I always smile and say, “it’s because he goes to nursery!”.

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Review from Liz A (Mother of Child) published on 29 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very happy we chose this well-run nursery for our daughter. She has been there from 15 months to starting school this September. The staff who looked after her are kind, approachable and professional. They really care about the children. They did an excellent job in helping my daughter be ready
for school and we are very grateful that she had such a positive experience. Also, the garden is fabulous. Cannot recommend enough!

Reply from Amanda Barlow, Marketing and Campaigns Executive at Bright Horizons Surbiton Day Nursery and Preschool

Thank you so much for your positive feedback! It is our pleasure caring for your daughter. Thank you for choosing our nursery.


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Review from Adam M (Father of Child) published on 12 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As parents, we’re both delighted with Bright Horizons, Upper Brighton Rd - and more importantly so is our son, who is very happy attending, notable is the warmth and professionalism with which he is cared for by the staff in the baby room.
Also, as I’m freelance and self employed, the option (staff
rota permitting) for ad hoc extra childcare of a morning or afternoon is invaluable. Thank you to the manager and the team!

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Review from Simon A (Father of Child) published on 14 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot fault the fantastic team at Bright Horizons, Surbiton Day Nursery and Preschool. Always positive, fun and have fantastic new activities for the children. Brilliant team, great leader.

Reply from Amanda, Marketing and Campaigns Executive at Bright Horizons Surbiton Day Nursery and Preschool

Thanks for taking the time to share your feedback with us. We appreciate your kind words. Thank you.


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Review from Kate W (Mother of Child) published on 14 March 2023
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Overall Experience  Overall Experience 5.0 out of 5

Wonderful nursery. The staff are all really engaged and caring and individually know each child. My son has been there since he was 9 months old and can’t wait to get there every morning. The grounds are very big for an urban location too. Low staff turnover as well which is good. Highly recommend.

Reply from Amanda, Marketing and Campaigns Executive at Bright Horizons Surbiton Day Nursery and Preschool

Hi, thank you so much for taking the time to provide feedback!


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Review from Daniela G (Mother of Child) published on 13 March 2023
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Overall Experience  Overall Experience 5.0 out of 5

We are so happy with our choice of sending our little one to Bright Horizons' Surbiton Day Nursery. All the staff are highly prepared and professional, as well as lovely and dedicated. They are open to answering any questions and discussing any needs your family has. Our child needed physiotherapy support,
and they were prepared to help with the exercises prescribed by the specialist. Having no siblings, we have seen how much our child has learnt and developed new skills in the months since attending this nursery. We get updates every day through apps and pictures. Our little one adores the staff and goes there with a smile on their face every morning. Highly recommend it.

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Current Review Score: 9.9 (9.891)

Overview of Review Score

The Review Score of 9.9 (9.891) out of 10 for Bright Horizons Surbiton Day Nursery and Preschool is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.891 for Bright Horizons Surbiton Day Nursery and Preschool is calculated as follows: ( (180 Excellents x 5) + (22 Goods x 4) ) ÷ 202 Ratings = 4.891

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Bright Horizons Surbiton Day Nursery and Preschool is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 number of registered child places is 16, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

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Awards / Recognitions (4)

Top 20 Large Nursery Groups 2019

Recipient: Bright Horizons Family Solutions Ltd

Date: Tuesday 30 Apr 2019 More details

Top 20 Large Nursery Groups 2018

Recipient: Bright Horizons Family Solutions Ltd

Date: Thursday 01 Mar 2018 More details

Top 10 Large Nursery Groups 2017

Recipient: Bright Horizons Family Solutions Ltd

Date: Wednesday 01 Mar 2017 More details

Meet the Team (2)

Krissa

Krissa

Job Title: Nursery Manager

Krissa has worked in childcare for the past 14 years with 7 of them working for Bright Horizons Surbiton. She started off working as a qualified member of the Toddler room and worked her way up to the Management Team.

Krissa is a very passionate worker who enjoys seeing the children's development progress over time. She thrives for outstanding practice within the nursery and has a BH Award for excellent parent partnerships.

She looks forward to welcoming you and your family to her nursery.

... Read more
Philomena

Philomena

Job Title: Deputy Manager

Philomena has worked in childcare for over 12 years, 9 of which have been working for Bright Horizons Surbiton. Philomena started off working in nursery class while completing her CACHE Level 3, which gave her the chance to gain skills in working with children between the ages of 0-5 years.

Philomena enjoys meeting new families and showing them around and is particularly passionate about preparing the preschool children for their transition to school.

... Read more

Frequently Asked Questions about Bright Horizons Surbiton Day Nursery and Preschool

What is the Age Range of Children that Bright Horizons Surbiton Day Nursery and Preschool accepts?

Bright Horizons Surbiton Day Nursery and Preschool accepts Children aged from 0 years 3 months to 5 years 0 months.

What Days & Hours is Bright Horizons Surbiton Day Nursery and Preschool Open?

Bright Horizons Surbiton Day Nursery and Preschool is open: Monday 07:00-18:30, Tuesday 07:00-18:30, Wednesday 07:00-18:30, Thursday 07:00-18:30, Friday 07:00-18:30.

How many Children does Bright Horizons Surbiton Day Nursery and Preschool have capacity for?

Bright Horizons Surbiton Day Nursery and Preschool has capacity for a total of 80 Children.

How far is Bright Horizons Surbiton Day Nursery and Preschool to the centre of Surbiton?

0.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Bright Horizons Surbiton Day Nursery and Preschool to verify any information. View our terms and conditions. Bright Horizons Surbiton Day Nursery and Preschool has a Platinum Service – more info.