Bright Horizons Surbiton Day Nursery and Preschool

23 Upper Brighton Road, Surbiton KT6 6QX
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9.6 64 Reviews
  • Bright Horizons Surbiton Day Nursery and Preschool, Surbiton
Bright Horizons Surbiton Day Nursery and Preschool is located in Surbiton, Surrey, in the UK. The nursery provides care for children aged from 3 months to 5 years old, and is open from 7:00am to 6.30pm, Monday to Friday. Located just a 10-minute walk from Surbiton rail station and with ample parking, the nursery is ideal for parents who commute each day.

The nursery offers a range of programs, including baby and toddler care, preschool education, and after-school care. The facility has a dedicated baby room, toddler room, and preschool room, as well as a large outdoor play area for children to explore.

The nursery is set in a spacious, converted Victorian detached house in the residential area of Surbiton, within the catchment of schools in Surbiton and Tolworth areas. The stunning rooms are full of age-specific, specialist wooden furniture and resources. The staff are friendly, experienced and highly qualified and are on hand to conduct a personal nursery tour at a time to suit you.

Bright Horizons uses a EYFS framework to promote and support education, care and development. The nursery is well equipped with a touch screen computer in their pre-school room, which helps children to prepare for school using their chosen literacy and numeracy programs. They run growing enhancement programs as part of their nursery day which includes growing readers, writers and mathematicians.

The nursery's adventure garden has its own Hobbit House, stage area, nature garden and wobbly road track all set within separate age-appropriate areas, with a separate garden for babies and toddlers.

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Care Provided by Bright Horizons Surbiton Day Nursery and Preschool

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Jessica (Nursery Manager)
  • Number of Childcare Staff
  • 28
  • Total Places for Children
  • 80
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:00-18:30
    Tuesday 07:00-18:30
    Wednesday 07:00-18:30
    Thursday 07:00-18:30
    Friday 07:00-18:30
  • When Closed
  • Bank Holidays & Christmas

Bright Horizons Surbiton Day Nursery and Preschool Reviews (64)

Total of 64, showing 1-20
9.6

Bright Horizons Surbiton Day Nursery and Preschool has a Review Score of 9.6 (9.605) out of 10, based on 11 reviews in the last 2 years. Over all time Bright Horizons Surbiton Day Nursery and Preschool has 64 reviews.

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Review from C K (Mother of Child) published on 8 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both our daughters have attended the nursery and absolutely love it. The staff in every room are caring, nurturing and so much fun. From baby room to pre-school they take so much time to make sure the children are settled and happy - the garden is excellent and the staff always work hard to bring creativity
and games into the day. We really recommend and feel very lucky to have found such a great place to look after the children when they are small.

Reply from Amanda Barlow, The Parent Team at Bright Horizons Surbiton Day Nursery and Preschool

Thank you for your kind words! We're so glad both your daughters have enjoyed their time with us. We truly appreciate your recommendation!


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Review from Alison H (Mother of Child) published on 13 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When we moved to Surbiton last year, my 2.5-year-old started and we love it so much that my baby started this year. We are so happy with the staff - they are very caring, nurturing and fun. My two (now in preschool room and baby room) have thrived and are very happy here and we absolutely love the garden!

Reply from Amanda Barlow, The Parent Team at Bright Horizons Surbiton Day Nursery and Preschool

Thank you for your wonderful review! We're delighted that both your children are thriving and happy with at our nursery. It's fantastic to hear you value our caring staff and love the garden as much as we do!


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Review from Claire L (Mother of Child) published on 29 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staffing team at Bright Horizons Surbiton Day Nursery and Preschool are fantastic. Every day they are welcoming, knowledgeable about my child's needs and curious about ways to help her develop. The range of activities they put on and the experiences they offer the young people in their care are
superb. I particularly appreciate the time taken at the end of the day to chat about my daughter's progress. I can't praise the nursery highly enough and greatly appreciate how easy they have made my transition back to work for me and my daughter. Most importantly, she loves it there.

Reply from Amanda Barlow, The Parent Team at Bright Horizons Surbiton Day Nursery and Preschool

Thank you for your wonderful review! We're thrilled to hear that you and your daughter are having such a positive experience at Bright Horizons Surbiton. We're so glad your daughter loves being with us and we're happy to have made your transition back to work easier!


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Review from P M (Father of Child) published on 29 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our son has been attending Bright Horizons Surbiton Day Nursery and Preschool for just over a year, starting in the Baby Class, progressing to Toddler Class and now in the Nursery Class. He's very settled and happy, which speaks to the great care he receives. The staff are professional, caring and attentive,
providing daily updates and regular progress reports via the app.
The facilities are excellent, with a spacious dual-level garden and a welcoming indoor area. We've seen great improvements in his social and educational development. The staff encourage learning through play and support his language skills which has helped him pick up new words and build confidence.
Overall, we're extremely happy with the care and support at Bright Horizons. It's been a wonderful experience for our son and we're grateful for the positive impact it's had on his development.

Reply from Amanda Barlow, The Parent Team at Bright Horizons Surbiton Day Nursery and Preschool

Thank you for your wonderful review! We're so pleased to hear that your son has settled in well and is thriving at Bright Horizons Surbiton. It's great to know that our staff's care and attention have positively impacted his social and educational development.


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Review from E C (Mother of Child) published on 14 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter had a bit of a rocky start to life, due to acute reflux (she had several choking incidents) and my own poor health which meant she barely left the house in the first year of her life. She also had food aversions due to reflux and wouldn't tolerate anything except soup and had terrible separation
anxiety.
We were very hesitant about putting her in a nursery but chose Upper Brighton Road because I was immediately impressed by the staff on our first visit. Her key worker has gone above and beyond. She built trust with our daughter over the months so that she no longer cries at drop off and within a few months, my daughter is now eating a wide variety of textures and new tastes. I honestly never could have believed we would have such a big improvement which is a testament to her key worker's investment in helping my daughter overcome her early challenges. They also work with outside teams like her speech and language therapist to ensure everyone is on the same page. Cannot praise enough.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Surbiton Day Nursery and Preschool

Thank you for sharing your experience with Bright Horizons Surbiton Nursery. We're thrilled to hear about your daughter's progress with the support of our dedicated staff and that her key worker has helped her overcome early challenges with eating and separation anxiety. If there is anything else we can help you and your daughter with, please reach out to the team.


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Review from T C (Father of Child) published on 5 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful nursery, staff and environment. Our daughter loves it and looks forward to going every day! Staff are helpful, attentive and kind. Lovely community spirit also and you really feel the warmth as soon as you walk in to drop off/collect every day. Highly recommend.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Surbiton Day Nursery and Preschool

Thank you for your 5-star review. Thank you so much for taking the time to share your positive feedback with us!


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Review from Allison B (Mother of Child) published on 5 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My older child was at this nursery from 1 year old to when he went to school. When thinking about nursery for our second child we didn’t want to immediately choose the same one as they are very different children and other nurseries had opened in the local area which are closer to our house. However,
after viewing a number of local nurseries we did choose the same one and we are very glad we did. The outside space is amazing but the staff are also amazing. They really focus on the children, their well-being, learning and happiness. They really put the children at the heart of what they do. They create a welcoming, safe and fun environment with a huge amount of different daily activities for the children to take part in. I only have positive things to say about the nursery staff who we will be very sad to say goodbye to when the little one goes to school in 18 months time.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Surbiton Day Nursery and Preschool

Thank you for your heartfelt review! We're honoured to have been chosen again for your second child. It's wonderful to hear that our nursery's environment, staff, and activities have made such a positive impact on your family. We'll miss you when the time comes to move onto the next chapter of their lives.


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Review from Roya K (Mother of Child) published on 4 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I went back to work last time when my baby was just seven months old. I was so nervous about returning to work, even for just two days a week and felt so guilty leaving the baby.
The staff at Bright Horizons are so knowledgeable and experienced and so warm and welcoming that I was put at ease instantly.
Since returning to work, I have never once worried or felt nervous about leaving my baby there.
He is now nine months old and smiles every time he sees the red front door.
The nursery plans many fun and engaging activities, way more than I could be doing at home! And my baby has become the most sociable, happy little boy. His crawling and motor skills have come on leaps and bounds since starting at Bright Horizons, and I am so grateful to the staff for nurturing such growth in him.
When I take him to baby groups, and he is the first to crawl around and socialise with other babies, I always smile and say, “it’s because he goes to nursery!”.

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Review from Liz A (Mother of Child) published on 29 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very happy we chose this well-run nursery for our daughter. She has been there from 15 months to starting school this September. The staff who looked after her are kind, approachable and professional. They really care about the children. They did an excellent job in helping my daughter be ready
for school and we are very grateful that she had such a positive experience. Also, the garden is fabulous. Cannot recommend enough!

Reply from Amanda Barlow, Marketing and Campaigns Executive at Bright Horizons Surbiton Day Nursery and Preschool

Thank you so much for your positive feedback! It is our pleasure caring for your daughter. Thank you for choosing our nursery.


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Review from Adam M (Father of Child) published on 12 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As parents, we’re both delighted with Bright Horizons, Upper Brighton Rd - and more importantly so is our son, who is very happy attending, notable is the warmth and professionalism with which he is cared for by the staff in the baby room.
Also, as I’m freelance and self employed, the option (staff
rota permitting) for ad hoc extra childcare of a morning or afternoon is invaluable. Thank you to the manager and the team!

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Review from Simon A (Father of Child) published on 14 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot fault the fantastic team at Bright Horizons, Surbiton Day Nursery and Preschool. Always positive, fun and have fantastic new activities for the children. Brilliant team, great leader.

Reply from Amanda, Marketing and Campaigns Executive at Bright Horizons Surbiton Day Nursery and Preschool

Thanks for taking the time to share your feedback with us. We appreciate your kind words. Thank you.


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Review from Kate W (Mother of Child) published on 14 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful nursery. The staff are all really engaged and caring and individually know each child. My son has been there since he was 9 months old and can’t wait to get there every morning. The grounds are very big for an urban location too. Low staff turnover as well which is good. Highly recommend.

Reply from Amanda, Marketing and Campaigns Executive at Bright Horizons Surbiton Day Nursery and Preschool

Hi, thank you so much for taking the time to provide feedback!


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Review from Daniela G (Mother of Child) published on 13 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are so happy with our choice of sending our little one to Bright Horizons' Surbiton Day Nursery. All the staff are highly prepared and professional, as well as lovely and dedicated. They are open to answering any questions and discussing any needs your family has. Our child needed physiotherapy support,
and they were prepared to help with the exercises prescribed by the specialist. Having no siblings, we have seen how much our child has learnt and developed new skills in the months since attending this nursery. We get updates every day through apps and pictures. Our little one adores the staff and goes there with a smile on their face every morning. Highly recommend it.

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Review from V P (Father of Child) published on 13 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our two daughters both attended the nursery. We have been very happy with the overall experience. Garden is huge and well equipped, rooms are tidy and clean (before the children arrive), the app is updated regularly. Staff is lovely with us and with the children. Staff-parent events are organised throughout
the year. Private parking is also very convenient for pickup and drop-off.

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Review from T T (Mother of Child) published on 13 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I honestly cannot fault this nursery. I recommend it to everyone I meet in the area. My son has been there for over a year and absolutely loves it; he runs in each morning.
The staff are wonderful and very dedicated to every child’s development. The management truly cares for the children and their
staff.
There’s a large garden for them to play in, which is rare in this area, and the amazing chef gets the children involved with cooking and baking at times.
We are moving from the area, and it pains me so much to leave; I’m tempted to drive an hour to get there!

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Review from Shannon D (Mother of Child) published on 13 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I found Bright Horizons in February 2021, and after a year of parenting my first child in lockdown, I was very picky about who was going to look after our son. If I'm honest. I was drawn in by the glorious outdoor space and all of the learning by playing, but what has kept us feeling over the moon about
Bright Horizons is the people. The staff care for and love our son so much; we can't imagine a more vibrant place for him to be.

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Review from Claire W (Mother of Child) published on 13 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Both of my children attend Bright Horizons Surbiton Day Nursery and Preschool and I could not be happier. The staff work tirelessly to provide a loving, fun, stimulating and varied environment for the children. They also make every effort to involve parents/guardians with daily updates and photos, regular
parents' mornings and special events. It is a proper community with the children at the centre.

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Review from Chris S (Father of Child) published on 8 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very happy with the standards and care of the nursery and staff. We had a tricky start with our daughter attending nursery but the staff helped in making her feel happy and relaxed, she now looks forward to going in each day which is great. We appreciate the updates throughout the day so we know
what she is doing and how she is feeling.

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Review from D A (Mother of Child) published on 7 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Great experience with my toddler. The staff have been lovely, knowledgeable and overall, brilliant. The facilities are fantastic, and this is reflected in the variety of activities the children partake in. We have loved having our little one here!

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Review from Mathilde P (Mother of Child) published on 7 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Great team. Good communication. Our daughter seems very happy!

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Current Review Score: 9.6 (9.605)

Overview of Review Score

The Review Score of 9.6 (9.605) out of 10 for Bright Horizons Surbiton Day Nursery and Preschool is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.917 for Bright Horizons Surbiton Day Nursery and Preschool is calculated as follows: ( (121 Excellents x 5) + (11 Goods x 4) ) ÷ 132 Ratings = 4.917

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.688 Points relating to the number of positive Reviews for Bright Horizons Surbiton Day Nursery and Preschool is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 number of registered child places is 16. 11 Positive Reviews ÷ 16 = 0.688

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (2)

Krissa

Krissa

Job Title: Nursery Manager

Krissa has worked in childcare for the past 14 years with 7 of them working for Bright Horizons Surbiton. She started off working as a qualified member of the Toddler room and worked her way up to the Management Team.


Krissa is a very passionate worker who enjoys seeing the children's development progress over time. She thrives for outstanding practice within the nursery and has a BH Award for excellent parent partnerships.


She looks forward to welcoming you and your family to her nursery.


Philomena

Philomena

Job Title: Deputy Manager

Philomena has worked in childcare for over 12 years, 9 of which have been working for Bright Horizons Surbiton. Philomena started off working in nursery class while completing her CACHE Level 3, which gave her the chance to gain skills in working with children between the ages of 0-5 years.


Philomena enjoys meeting new families and showing them around and is particularly passionate about preparing the preschool children for their transition to school.


Frequently Asked Questions about Bright Horizons Surbiton Day Nursery and Preschool

What is the Age Range of Children that Bright Horizons Surbiton Day Nursery and Preschool accepts?

Bright Horizons Surbiton Day Nursery and Preschool accepts Children aged from 0 years 3 months to 5 years 0 months.

What Days & Hours is Bright Horizons Surbiton Day Nursery and Preschool Open?

Bright Horizons Surbiton Day Nursery and Preschool is open: Monday 07:00-18:30, Tuesday 07:00-18:30, Wednesday 07:00-18:30, Thursday 07:00-18:30, Friday 07:00-18:30.

How many Children does Bright Horizons Surbiton Day Nursery and Preschool have capacity for?

Bright Horizons Surbiton Day Nursery and Preschool has capacity for a total of 80 Children.

How far is Bright Horizons Surbiton Day Nursery and Preschool to the centre of Surbiton?

0.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Bright Horizons Surbiton Day Nursery and Preschool to verify any information. View our terms and conditions. Bright Horizons Surbiton Day Nursery and Preschool has a Platinum Service – more info.