Bright Horizons Surbiton Day Nursery and Preschool

23 Upper Brighton Road, Surbiton KT6 6QX
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9.6 64 Reviews
  • Bright Horizons Surbiton Day Nursery and Preschool, Surbiton
Bright Horizons Surbiton Day Nursery and Preschool is located in Surbiton, Surrey, in the UK. The nursery provides care for children aged from 3 months to 5 years old, and is open from 7:00am to 6.30pm, Monday to Friday. Located just a 10-minute walk from Surbiton rail station and with ample parking, the nursery is ideal for parents who commute each day.

The nursery offers a range of programs, including baby and toddler care, preschool education, and after-school care. The facility has a dedicated baby room, toddler room, and preschool room, as well as a large outdoor play area for children to explore.

The nursery is set in a spacious, converted Victorian detached house in the residential area of Surbiton, within the catchment of schools in Surbiton and Tolworth areas. The stunning rooms are full of age-specific, specialist wooden furniture and resources. The staff are friendly, experienced and highly qualified and are on hand to conduct a personal nursery tour at a time to suit you.

Bright Horizons uses a EYFS framework to promote and support education, care and development. The nursery is well equipped with a touch screen computer in their pre-school room, which helps children to prepare for school using their chosen literacy and numeracy programs. They run growing enhancement programs as part of their nursery day which includes growing readers, writers and mathematicians.

The nursery's adventure garden has its own Hobbit House, stage area, nature garden and wobbly road track all set within separate age-appropriate areas, with a separate garden for babies and toddlers.

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Care Provided by Bright Horizons Surbiton Day Nursery and Preschool

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Jessica (Nursery Manager)
  • Number of Childcare Staff
  • 28
  • Total Places for Children
  • 80
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:00-18:30
    Tuesday 07:00-18:30
    Wednesday 07:00-18:30
    Thursday 07:00-18:30
    Friday 07:00-18:30
  • When Closed
  • Bank Holidays & Christmas

Bright Horizons Surbiton Day Nursery and Preschool Reviews (64)

Total of 64, showing 21-40
9.6

Bright Horizons Surbiton Day Nursery and Preschool has a Review Score of 9.6 (9.605) out of 10, based on 11 reviews in the last 2 years. Over all time Bright Horizons Surbiton Day Nursery and Preschool has 64 reviews.

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Date Published

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Review from D B (Mother of Child) published on 7 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My little one attends this nursery and I cannot express how friendly the staff and management are there! My boy is currently in the under 2’s room and what I have seen from the 5 months that he has been there, how much he has developed in all areas and I cannot thank them enough! The app is absolutely
amazing and keeps me and my partner updated on his day from nappies to food to daily learning opportunities in the room and garden.
Thank you all so much for taking care of my son, I couldn’t ask for anyone better!

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Review from Jonathan G (Father of Child) published on 18 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I only have good things to say about this nursery and preschool. The manager and staff team are excellent and staff turnover is clearly very low. My child absolutely loves going to nursery and we can just tell that she feels happy, safe, nurtured and confident to be herself. It’s a great feeling to
know that your child is being supported to thrive in a safe environment.

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Review from Oriana A (Mother of Child) published on 19 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We moved our son after a bad experience with another local nursery and we are extremely happy about our choice. The staff are amazing. They immediately bonded with our son. They do a lot of activities to help the development of our toddler and they are always happy to give me detailed explanations about
that. Differently to our previous experience, now my son eats everything at the nursery - a well-balanced diet (fish, vegetables, meat and fruits).

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Review from Nessa S (Mother of Child) published on 5 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was quite worried about the settling in period - in a time of Covid and lockdown restrictions, we didn't have as much as a social element beforehand as we had wanted to. The staff were great at the nursery; approachable and very informative of the curriculum when we went for a tour back in January
of last year. With a baby in a new environment away from parents, the reaction was expected and my little one was upset, but this was surprisingly very short-lived. Within a few settling in sessions, she had settled quite well, and the tears, when handed over, were soon a thing of the past before she transitioned into full-time. I felt relieved knowing that the settling in sessions went really well and my little one got to the stage during this time where she was happy being handed over to management, and her key worker. This made my transition going back to full-time work so much better knowing that she was happy/comfortable and put my mind at ease to focus on my work.

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Review from Kate A (Mother of Child) published on 4 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I've been really impressed with the professionalism and kindness of the team - helping us feel confident in our two-year-old son returning to full-time nursery care since restrictions ended, and through the second and third waves.
He clearly loves going every day and runs through the door and I have
confidence that the nursery is doing everything they can do to make things as safe as they can be. The level of communication has been spot on - and they are such a friendly team, with some great leaders that I know I can give them a call any time I have a question or concern and it's always nice to see them when I pick up/drop off my son - they have a really hard job keeping things going with so much uncertainty, but seem to be a really resilient/positive team.

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Review from L J (Mother of Child) published on 3 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both my younger and older kids are in this nursery. The management team communicates with parents very efficiently. Staff are friendly and caring. During the pandemic, parents are not allowed to enter the nursery rooms. Surprisingly, my younger one settles really well! Thanks to the staff in Baby Room.
My older one enjoy her days in nursery and is always happy when I pick her up. Highly recommended!

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Review from Sonia G (Mother of Child) published on 16 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I would absolutely recommend this nursery. Both my children have been going there since being a year old and they have both thrived there so much. My eldest is now in reception and I am immensely grateful and impressed at how well the pre-school team have prepared her for school. Despite being the youngest
in her class, she has learned so much, building on what she learned at pre-school. Despite the lockdown, the children learnt a lot, all while having fun around specific themes each week. The staff overall is so caring and have a really close bond with the children. They cater to every request and always provide great feedback about the children's days and progress. They have adapted so well after the lockdown as well. It's so nice to know my children are/were in good hands and to see how happy they are/were going to nursery each day. They do a lot of lovely activities and spend a lot of time outdoors in the huge garden, something very few nurseries can offer.

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Review from Lucy D (Mother of Child) published on 9 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The team are all just wonderful. The love, learning and energy they pour into the children is second to none. I can not thank them enough for how well they prepared my daughter for ‘big school.’ She’s got off to a flying start both socially and academically because of the structure and learning that
was in place. She’s super confident and happy and the team in the pre-school room should be very proud of the positive impact they have had for these little people.
My son is in the toddler room and he is coming on in leaps and bounds. His key worker is just great fun and he lights up when I tell him in the morning he’s spending the day with her. Every day is his dream, playing with bikes, toy trains and cars and I get lovely pictures of him enjoying himself and my kitchen is covered in his crazy artwork! I feel that this nursery has played a really important role in the life of my family and I will always be very grateful to the staff there.

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Review from Jo W (Mother of Child) published on 7 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After a break during the lockdown, our 2 and a half-year-old is delighted to be back at nursery 2 days a week. On nursery days she really looks forward to going and comes home so happy. A testament to the quality of the nursery.

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Review from Bel W (Mother of Child) published on 7 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely nursery especially the staff who make it special. Plus a great outdoor area and car park for practical reasons make it easy.
They really listen to the parents if you have any focus areas for your child and give great updates. So important especially during COVID since we can’t see how the kids
are inside the nursery in pick up etc.

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Review from J Y (Mother of Child) published on 19 May 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has been at this nursery for over 18 months now and received excellent care. The nursery has a good layout and great outdoor space. Day to day activity was well organised. The little man has learned so much and really enjoys his time there. We are very happy with the nursery and would highly
recommend it to any parents with young kids.

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Review from Ben A (Father of Child) published on 18 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very good and reliable staff. They take efforts to educate my child.

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Review from P T (Mother of Child) published on 17 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A caring, safe environment that my 2nd child is now enjoying.

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Review from M S (Mother of Child) published on 13 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our son has been at the nursery for over three years and is now in preschool. He is extremely happy here. Staff and management are extremely friendly, kind and approachable yet very professional with great concern for the children's wellbeing. The level of preschool teaching and engagement is excellent,
reading, writing, phonics, special topics (e.g. space, dinosaurs, nutrition recently) all are great in preparing for reception class. The garden space is wonderful and the recent internal refurbishment is lovely a really bright airy space. The food is great, a wide variety, healthy and tasty. Overall a great pre-school and nursery, our son has really thrived here!

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Review from Shadia (Mother of Child) published on 5 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since our daughter has been attending the nursery we have been really impressed with the care of the staff and in her development. We really like the fact that there is lots of variety in the activities that she has got to do so far and she really enjoys herself. The nursery has a really nice outside
area for the children to play in and she has got to try of lots of different foods. You can tell how good the nursery is by the fact that she is happy to be dropped off and we get pictures of her looking very excited with all the things she has been doing while she is there.

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Review from N A (Mother of Child) published on 5 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our youngest daughter has just started in baby room. She has found it very difficult to settle and I have been so impressed at the lengths that the staff have gone to to try and help, from the nursery manager, assistant manager, baby room lead, chef and staff across the nursery rooms, everyone is trying
to make our daughter feel safe and happy.

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Review from Sairajasmin D (Mother of Child) published on 10 October 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

We have recently enrolled our 2nd child after seeing the amazing job they've done with our eldest child- now 4yr and in the preschool. Our eldest has just thrived at Asquith, her confidence, happiness and reluctance to come home at the end of the day just shows how much she loves it there. The staff
are incredible- her room leader and room staff have such a good relationship with the children and always give a positive detailed handover which is very appreciated.


Both the manager, deputy manager and the baby room staff have been absolutely amazing in settling our 11-month-old. She had extended settle sessions and they have all gone above and beyond to make her feel comfortable and happy as well as keeping me updated throughout the day with phone calls. We're extremely happy with the service they provide and the level of care they offer.


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Review from C S (Mother of Child) published on 30 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My child hasn't been attending long. We find the key worker to be fab and the others to be good too. I find that the staff could sometimes be a bit more vigilant when the children are outside but other than that the care is great.

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Review from Paul H (Father of Child) published on 20 June 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are lively and engaging with the children. Excellent outdoor spaces and plenty of events which include the family.

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Review from Y B (Mother of Child) published on 3 April 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A lovely nursery which caters for s child’s needs and fosters strength. Great outdoor space at the back which all the children enjoy.

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Current Review Score: 9.6 (9.605)

Overview of Review Score

The Review Score of 9.6 (9.605) out of 10 for Bright Horizons Surbiton Day Nursery and Preschool is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.917 for Bright Horizons Surbiton Day Nursery and Preschool is calculated as follows: ( (121 Excellents x 5) + (11 Goods x 4) ) ÷ 132 Ratings = 4.917

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.688 Points relating to the number of positive Reviews for Bright Horizons Surbiton Day Nursery and Preschool is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 number of registered child places is 16. 11 Positive Reviews ÷ 16 = 0.688

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Awards / Recognitions (1)

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Meet the Team (2)

Krissa

Krissa

Job Title: Nursery Manager

Krissa has worked in childcare for the past 14 years with 7 of them working for Bright Horizons Surbiton. She started off working as a qualified member of the Toddler room and worked her way up to the Management Team.


Krissa is a very passionate worker who enjoys seeing the children's development progress over time. She thrives for outstanding practice within the nursery and has a BH Award for excellent parent partnerships.


She looks forward to welcoming you and your family to her nursery.


Philomena

Philomena

Job Title: Deputy Manager

Philomena has worked in childcare for over 12 years, 9 of which have been working for Bright Horizons Surbiton. Philomena started off working in nursery class while completing her CACHE Level 3, which gave her the chance to gain skills in working with children between the ages of 0-5 years.


Philomena enjoys meeting new families and showing them around and is particularly passionate about preparing the preschool children for their transition to school.


Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Bright Horizons Surbiton Day Nursery and Preschool to verify any information. View our terms and conditions. Bright Horizons Surbiton Day Nursery and Preschool has a Platinum Service – more info.