Bright Horizons Kew Day Nursery and Preschool

Mortlake Road (via Courtland Ave), Kew, Richmond TW9 4ES
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9.7 55 Reviews
  • Bright Horizons Kew Day Nursery and Preschool, Richmond
Bright Horizons Kew Day Nursery and Preschool (formerly Asquith) and PR is located on the site of a primary school. The nursery has colourful and bright rooms that provide a safe, exciting and enjoyable environment for the children.

The baby room is separated from the main age groups and each child is cared for individually by welcoming staff. There are many toys to keep the children busy.

The toddler room has a range of activities, games and activities which are changed on a weekly basis to keep the children stimulated.

The nursery room is spacious and there is a ‘small world’ room that encourages social group activities. The preschool is a fun learning environment with a touch screen computer and smart board.

There are weekly music and movement classes for children in the toddler, nursery and preschool rooms, as well as regular walks to local parks.

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Care Provided by Bright Horizons Kew Day Nursery and Preschool

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Nicole (Nursery Manager)
  • Number of Childcare Staff
  • 15
  • Total Places for Children
  • 66
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:30
    Tuesday 07:30-18:30
    Wednesday 07:30-18:30
    Thursday 07:30-18:30
    Friday 07:30-18:30
  • When Closed
  • Bank Holidays & Christmas

Bright Horizons Kew Day Nursery and Preschool Reviews (55)

Total of 55, showing 41-55
9.7

Bright Horizons Kew Day Nursery and Preschool has a Review Score of 9.7 (9.733) out of 10, based on 11 reviews in the last 2 years. Over all time Bright Horizons Kew Day Nursery and Preschool has 55 reviews.

Overall Experience

  • 46
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Date Published

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Review from Suma (Mother of Child) published on 9 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter really enjoys her time at nursery. It is not very easy for parents to leave their very young children in care for 9 to 10 hours a day, but the way staff try to make my daughter comfortable and her day enjoyable is very commendable.
She is 17 months of but goes in everyday with activities
during the day which are enjoyable for the kids as well as helping them learn new things. I am extremely happy with the overall experience right from the settling in time.

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Review from S K (Mother of Child) published on 7 September 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has spent four years at Asquith Kew and I cannot praise them enough for the excellent care they have provided. I have seen the staff closely involved in each child's development and over the years have become an extended family to the children (and us parents).
My son has developed into a confident
young boy under the watchful, and affectionate eye of his teachers. Asquith Kew follows the Early Years Framework well and the children are involved in multiple activities to enhance their learning journey. The outside play areas are very thoughtfully done up for each age group and a big hit with all.
As a child with severe food allergies over the years, he has been receiving customised meals to ensure there was no chance of any allergic reaction being triggered. In addition, he has skin conditions and the staff as Asquith helped us with following doctor's orders of ointment applications every day, all year round.
I would highly recommend Asquith Kew as a high-quality childcare setting.

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Review from Ella (Mother of Child) published on 24 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff really take pride in what they do and provide a wonderfully happy, safe and nurturing environment. Within a week of my son joining he was settled and felt completely at ease. I think the very low staff turnover also contributes to the children's feeling of stability.
The rooms are all clean,
spacious with an abundance of activities to either do as part of group activities or individually. The garden is a lovely size and bright. Overall, I think our decision to send our son there was definitely the right one and I am extremely unimpressed with how well the nursery is run.

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Review from Kristan (Mother of Child) published on 24 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Everyone is welcoming, courteous and treats my child with warmth and respect. My child enjoys her time here and has made friends.

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Review from Ian (Father of Child) published on 2 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I believe every parent should have Asquith on their speed dial. My children have made good friendships at Asquith, they are happy and enjoy the variety of activities offered to their age group. I have also found the team a great support to the whole family, as I have in the past canvassed their feedback/input
when adapting home routines to their advancing age and development.

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Review from Karen K (Mother of Child) published on 2 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The nursery provides a substantial settling in programme. Staff are welcoming and positive relationships are established with children and carers. In addition to the informal conversation that accompanies handover, regular written feedback on a child's progress is sent home. The homemade food is wholesome
and extra portions are available. There are a good range of activities. The outdoor play area is well resourced and safety is paramount. Safeguarding regulations are explained on the first visit. Our baby is well cared for and enjoys going to nursery.

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Review from Armina (Mother of Child) published on 26 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has attended baby room and I can see how much she enjoyed it. This gives me such a peace of mind knowing that she is happy. This feeling is priceless. Big thank you to everyone at Asquith Kew Day Nursery. It is one of the best nurseries in Kew!

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Review from Adrian S (Father of Child) published on 26 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter had a fantastic experience at Kew Nursery from 7 months to 5 years of age. Staff are excellent with great communication, enthusiastic and reliable. Children engage in activities, learn to develop sound skills, language and play. My 2 year old sons experience was really good.

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Review from Tessa S (Mother of Child) published on 26 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It's been absolutely fantastic. Our son has thrived and developed in more ways than one. The staff are brilliant and very approachable, friendly and if ever there has been an issue they have been quick to solve it. Our son has loved coming to nursery everyday and that has given us peace of mind in knowing,
that he is cared for and in good hands. Thank you very much and we will miss you all. We would definitely be recommending this nursery!

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Review from Svetlana P (Mother of Child) published on 26 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone at Kew Nursery has treated our child and ourselves with utmost care and attention. We are very pleased with our experience with the nursery and more importantly so is our daughter - she loves every day here. We already know where our youngest daughter will be going!

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Review from M M (Father of Child) published on 26 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Asquith is a great nursery with an excellent learning environment. The staff are friendly and very supportive. I strongly recommend this nursery.

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Review from Galina PF (Mother of Child) published on 6 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Overall we are very happy with the nursery's overall service. We are rather a recent customer, past two months, including the settling session. For us the safety is first where ratio 3:1, we found appealing. In terms of learning, care, activities it's hard for us to comment on these areas as we feel
our so far gathered up date has not been adequate enough. We would like to receive written regular updates on those as we can't tell based on daily child's collection. We would like to know the spectrum of activities with the diversity and which are more preferable and connected to our child. Since our child is a toddler it is difficult to receive an insight directly through the child. The lowest scoring I would like to put towards the cleanliness where I would like to suggest kids are changing footwear inside and outside.

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Review from Katie P (Mother of Child) published on 2 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

At the beginning of April I started to potty train my 2 year old son. Since he came back to nursery he has improved in taking himself to the toilet. All the staff and the nursery are very kind and understanding. I am very proud of how much my son has learnt. He has grown a fantastic bond with all staff.

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Review from T J A (Mother of Child) published on 26 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We've been with Asquith Kew for the past 3 years and have never been happier. We've tried other nurseries in the area and there has always been something lacking. My son always comes home happy and exhausted.
I'm always pleasantly surprised when he knows something about the world we live in and I've
not shared it with him. Be it the planets, mini beasts or about dinosaurs, he must have learnt about them at nursery. I know he will do well when he starts school as they have prepared him well for it.

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Review from Jeanette (Mother of Child) published on 14 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All of the staff that cared for my son was fantastic. They were all in tune with his needs, were attentive and caring with him. They all do an excellent job. The manager in particular is extremely professional, enthusiastic and has such a friendly demeanour. She gave us the tour of the nursery and she
gave us the confidence to sign up. There is also very quick to answer any queries and is always so helpful. They are both a pleasure to interact with. The menu for the children outstanding! There's a wide variety of healthy meals which is so important for development.

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Current Review Score: 9.7 (9.733)

Overview of Review Score

The Review Score of 9.7 (9.733) out of 10 for Bright Horizons Kew Day Nursery and Preschool is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.900 for Bright Horizons Kew Day Nursery and Preschool is calculated as follows: ( (119 Excellents x 5) + (9 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 130 Ratings = 4.9

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.833 Points relating to the number of positive Reviews for Bright Horizons Kew Day Nursery and Preschool is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 number of registered child places is 13.2. 11 Positive Reviews ÷ 13.2 = 0.833

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

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Awards / Recognitions (2)

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Meet the Team (2)

Nicole

Nicole

Job Title: Nursery Manager

Joined: 2020

Nicole holds an NVQ level 3 in Early Years and has worked in childcare for over 8 years. Originally, she pursued performing arts in college, driven by her passion for singing and dancing. Later she transitioned to studying early childhood education.


Her journey began at Bright Horizons Kew, where she started as a part-time Lunch Assistant. Continuing her education, she obtained her Level 3 qualification and eventually ascended to the role of Nursery Manager.


Over the past few years, she has seized opportunities to support other Bright Horizons nurseries both within and outside of London. This experience has allowed her to contribute to the development of best practices and cater to the unique needs of each nursery.


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Alena

Job Title: Deputy Manager

Hi my name is Alena and I am the Deputy Manager of Bright Horizons Kew.


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