Little Garden The Brentford Day Nursery & Pre-School

Half Acre, Brentford TW8 8BH
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10 113 Reviews
  • Little Garden The Brentford Day Nursery & Pre-School, Brentford
The Brentford Day Nursery & Preschool, rated Good by Ofsted (November 2022), offers a warm and nurturing environment where children start their nursery journey.

Located in a characterful former Victorian school building in Half Acre and spread across two floors, the nursery offers plenty of space for children to enjoy learning through play, both indoors and out.

The nursery promote parent partnerships and provide daily updates and photos about your child’s routine and activities.

There is an established team of experienced practitioners creating enabling environments and activities to ensure every child achieves their full potential.

Care Provided by Little Garden The Brentford Day Nursery & Pre-School

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Tracy Clark (Nursery Manager)
  • Number of Childcare Staff
  • 17
  • Total Places for Children
  • 45
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:30
    Tuesday 07:30-18:30
    Wednesday 07:30-18:30
    Thursday 07:30-18:30
    Friday 07:30-18:30
  • When Closed
  • Bank Holidays & Christmas

Funding & Fees Guide for Little Garden The Brentford Day Nursery & Pre-School

  • Nursery fees are dependent on the age of your child and your specific childcare requirements. Funding options are available, including the government’s 30 hours funded childcare, for working families with 3-4-year-old children and we also accept the Government Tax Free Childcare Scheme and childcare vouchers.
    Please call us to request pricing and availability.


Little Garden The Brentford Day Nursery & Pre-School Reviews (113)

Total of 113, showing 101-113
10

Little Garden The Brentford Day Nursery & Pre-School has a Review Score of 10 (9.969) out of 10, based on 22 reviews in the last 2 years. Over all time Little Garden The Brentford Day Nursery & Pre-School has 113 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

We are so pleased we chose to send our daughter to this wonderful nursery. She has really thrived in the pre-school and seems positive with the thought of going to school, thanks to the support and encouragement she has received from the wonderful staff. The introduction of a uniform has helped also.
She
is very excited to attend nursery as soon as she wakes and loves the routine there. She is learning through play and developing her concentration which is again thanks to the nurturing environment.
The staff and management are very engaging with parents and children. I feel at ease going about my working day, knowing the excellent hands she is in. The meals served here are also nutritious and aid broadening the children's palettes, which has helped our little one immensely.
Keep up the great work!

Reply from David H, CEO at Little Garden The Brentford Day Nursery & Pre-School

Thank you so much for taking the time to write such a positive review. It's great to hear that your daughter loves coming to nursery so much.
I am very proud of our team of practitioners, they really do love their jobs and this shows in how they engage with the children.
Thanks again.


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Overall Experience  Overall Experience 4.0 out of 5

My daughter is very happy when she attends the nursery which is a good sign.
Great staff keep you updated with the progress of your child. Always friendly and the place kept really clean.
Will recommend to other parents.

Reply from David H, CEO at Little Garden The Brentford Day Nursery & Pre-School

Thanks for giving us this very kind review. Delighted to hear how happy your daughter is here at the nursery.


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Overall Experience  Overall Experience 5.0 out of 5

My daughter has been attending for almost 1 year. She loves it and I believe that's the best indicator that she's safe, cared for and entertained properly.
I wouldn't let her spend her day (from 8 am to 6 pm) at a place I don't trust or have doubts about, they are great.
After the renewal it just
got better, now that they have the right structure they can do even more, with such a solid background and knowledge, the new manager always makes sure that all the staff attend to training, execute the policies and work the right way. I can say, as a customer I'm extremely satisfied with the feedback, attention that my family and I receive and also for the "service" that we're paying for.


My daughter is learning a lot through a fun, simple and natural way, it's clear how much she built up in her character, behaviour and knowledge throughout the activities and tools that she was offered.
The only thing I can say to all those amazing women that dedicate themselves and always give their best every day is, thank you.


Reply from David Hancock, CEO at Little Garden The Brentford Day Nursery & Pre-School

Many thanks for taking the time to give feedback on our nursery; I am delighted that your daughter is enjoying her time with us and equally delighted that this allows you to happily get on with your day.


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Overall Experience  Overall Experience 4.0 out of 5

My daughter has been at the Brentford Day Nursery for over a month now and so far we have had a very good experience. When she first started she wasn't too keen on the idea of spending a day away from parents as up to this point she'd spend all her time at home.
However, the nursery had a really good
settling in procedure. My daughter, however, required some additional attention from the staff in order to make her feel comfortable.
I was pleased to find out that the staff at the nursery were happy to make that additional effort and now she can't wait to spend her days at the nursery. We have found that the staff are caring, responsible and passionate about what they do.
Overall, I and more importantly, my daughter are very happy with our experience so far and would recommend this nursery to our friends and family.

Reply from David Hancock, CEO at Little Garden The Brentford Day Nursery & Pre-School

We are very grateful that you spent the time to post this review, thank you so much. It's great to hear that your daughter is happy here at the nursery.


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Overall Experience  Overall Experience 5.0 out of 5

Our son has been going to this nursery full time for just over two years now and overall we are very pleased with it. The current manager and deputy manager are excellent and have definitely gone the extra mile on occasions. Our son is always happy going to the nursery, is encouraged through many
different types of activities, including occasional external trips. He interacts well with and enjoys being with the other children and staff. He has learnt good manners and eats well. The nursery building itself has benefited recently from a refurbishment and is light and welcoming. Overall we would recommend this nursery to others.

Reply from David Hancock, CEO at Little Garden The Brentford Day Nursery & Pre-School

Thank you for your kind review. We are delighted that you (and your child) have been so happy with what we do.


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Overall Experience  Overall Experience 5.0 out of 5

We have got 2 kids, one of them has attended Brentford Day Nursery & Pre-school full time for about 3 years before she was diagnosed as Autistic and offered a place in a specialist nursery for SEN. The nursery has helped to identify my daughter's special needs and helped us get a specialist nursery
place and was very supportive especially the deputy Manager who was the SEN-CO. She has been extremely helpful, supportive and trustworthy.


During 2016, the nursery service and management quality was in some way up and down. However, since the new manager has been appointed and the deputy manager back from maternity leave, and the nursery gets refurbished, I would say the nursery service and management quality has been great.


The new Manager is such a kind and trustworthy lady who can understand kids needs and meet them.


Our Kid has been attending Brentford Day Nursery & Pre-school for 3 years now and he loves the nursery


All staff and the chef have been nice and helpful.


Reply from David Hancock, CEO at Little Garden The Brentford Day Nursery & Pre-School

Thank you for your very kind review - we love caring for children and feel so happy when a parent takes the time to tell the world.


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Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with this nursery, being a first-time mum returning to work I was very nervous about where to put my daughter (10months). After visiting a few nurseries I decided to place her in this one. I found the new manager very welcoming and friendly. Staff are very organised and know what they're
talking about. I like the activities they do with my daughter when I go to collect her they tell me what she's doing new, show me photos of her progression and so on.
Very clean and food cooked fresh daily, I like the personal touch they have when I'm at work if I want to know how my daughter is, I can just text the manager and she will reply with an update, which keeps my mind at ease.

Reply from David Hancock, CEO at Little Garden The Brentford Day Nursery & Pre-School

Thank you for your review. We are delighted you chose us to care for your daughter.


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Overall Experience  Overall Experience 2.0 out of 5

My child has been attending the nursery for 2 years and in that time I have seen several managers come and go. What I find upsetting is how this affects the children and how senior management or head office don't seem to do anything about it or even try and explain to parents what's been happening and
what they intend to do. There's been a refurbishment a few weeks ago and new staff have come on board, but that doesn't change the fact that the nursery has taken a turn for the worse and I have had to take my child out. As a concerned parent, I find HO & senior management a real cause for concern. There haven't been many efforts to try and build a relationship with the parents. Recently staff have left without the children or parents acknowledgement, so we didn't have a chance to say goodbye or thank them for their support. If it wasn't for the wonderful and supportive care staff who have been really great with the care of my child, we would have left long ago. Very disappointing.

Reply from David Hancock, Owner at Little Garden The Brentford Day Nursery & Pre-School

It's a shame you have left such an unfair and inaccurate review. Despite our efforts to deal with your concerns, all of which are unfounded, you deliberately set out to create problems out of nothing. I am sorry it didn't work out for you, but I think you'll find most nurseries will take the reasonable step and ask you to pay extra when you constantly arrive up to 30 mins late in the evening to collect your child.


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Overall Experience  Overall Experience 5.0 out of 5

I want to give a big thank you to Brentford Nursery that is based in Brentford. My son who is nearly 2 and 1/2 years old. Myself and my husband decided that my son would go there due to the fact we were so impressed with the nursery and the standard of care. The manageress is so nice, polite and helpful,
she is always there welcoming my son on his way in. This leaves a great impression on the whole staff, who are very approachable and helpful along with the most important factor - being caring and giving our child a great start in their education. The nursery itself is a beautiful building that is fully equipped for what the kids need, in both educational materials and all the safety aspects. My son improves his eating appetite, communication and language, things I couldn't have achieved by doing it myself at home. My son comes home after having not only learnt new things but he has also had fun being there. I cannot recommend Brentford Nursery enough. A big thank you to the management.

Reply from David Hancock, CEO at Little Garden The Brentford Day Nursery & Pre-School

Thank you for your very kind review - it is a pleasure caring for your child.


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Overall Experience  Overall Experience 1.0 out of 5

The new management is very rude, I am very disappointed now and am going to move my little one from there.
Before the staff was very friendly and my son was in a very good relationship with his key worker. Now it is just terrible. The new management got rid of the professional staff.
Please do not
take your children there. Do not trust them.

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Overall Experience  Overall Experience 2.0 out of 5

This was such a wonderful nursery before with great staff. It has since been taken over and is terrible. In my own experience, they are only concerned with money and how to best make more money. I had a dispute with Head Office and it was such a stressful time for me and the staff at the head office
were unsympathetic, rude and just not interested. Such a shame as my experience with them was of a lovely friendly nursery. Now though please be aware of staff at Head Office, extremely rude staff. I do not think they have good practice in dealing with parents, and as such, there are other delightful nurseries who have respect and understanding of parents and children.

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Overall Experience  Overall Experience 4.0 out of 5

My baby attends the nursery full time and we trust the staff with our precious daughter.
The nursery is very supportive with my daughters routine and development. We get all excited to hear all about her day, what she explored and learned.

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Overall Experience  Overall Experience 4.0 out of 5

My daughter has been at Bringing up Baby for five months and has developed great relationships with her key worker (who really helped her to settle in) and also the members of the staff team and other children. There has been a period of seemingly high staff turnover including the management but that
seems to have settled down now. The team have put a lot of effort into reorganising the space and updating the resources. The nursery has a positive and warm environment in which the children have the opportunity to learn through play. The effort that went into preparing the Easter activities - egg hunt, bonnet and little show was really appreciative and the children loved it. I'm looking forward to later in the year when the nursery has committed to providing dedicated space for pre-school separate from the toddlers.

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Current Review Score: 10.0 (9.969)

Overview of Review Score

The Review Score of 10 (9.969) out of 10 for Little Garden The Brentford Day Nursery & Pre-School is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 22 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.969 for Little Garden The Brentford Day Nursery & Pre-School is calculated as follows: ( (253 Excellents x 5) + (8 Goods x 4) ) ÷ 261 Ratings = 4.969

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Little Garden The Brentford Day Nursery & Pre-School is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 45 number of registered child places is 9, which has been reached with 22 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Awards / Recognitions (3)

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Meet the Team (2)

Tracy

Tracy Clark

Job Title: Nursery Manager

Joined: 2021

My name is Tracy, and I am the Nursery Manager at The Brentford Day Nursery & Preschool. I hold an NVQ level 4 in Childcare and a Level 2 in Mental Health Awareness.


I have over 20 years of experience working in the early years sector, working for large childcare provider and small independent settings.


With this varied experience I have been able to provide a stimulating and balanced environment for the children to thrive in. My focus for the children at The Brentford Day Nursery is to help them grow and develop into confident learners.


Jefferson

Jefferson Delgado

Job Title: Deputy Manager

Joined: 2023

My name is Jefferson, and I am the Deputy Manager at The Brentford Day Nursery & Preschool. I hold an NVQ level 3 in Childcare.


I was a primary and secondary school teacher in Brazil, and I have over seven years of experience working in the early years sector in the UK.


Working with education in different countries can be a significant personal and professional development opportunity.


In The Brentford Day Nursery, I want to promote a fun learning method where children can independently develop the life skills they need in an early years setting.