Kindred Hanwell Nursery and Pre-school has a Review Score of 9.8 (9.838) out of 10, based on 18 reviews in the last 2 years. Over all time Kindred Hanwell Nursery and Pre-school has 94 reviews.
Review from A M (Mother of Child) published on 23 March 2023
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Reply from Niki McCormick, Marketing Admin at Kindred Hanwell Nursery and Pre-school
Thank you for your kind review and comments.
We see Kindred Hanwell as being a home from home for your little ones whilst they're away from you and it brings us joy to hear your little one is happy to come into nursery. We note your comments about the contracts and will make sure this is brought to Head Office attention. All the team will be so pleased to read your comments.
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Review from Maria F (Mother of Child) published on 23 March 2023
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Reply from Niki McCormick, Marketing Admin at Kindred Hanwell Nursery and Pre-school
Thank you for your kind review.
At Kindred Hanwell, we love what we do and we're so glad to hear you're pleased with the care and support we provide your son. Your children are the most precious things to you and we understand how difficult it can be to leave them in someone else's care which, is why we strive to make our nursery a home from home for them. It is our mission to help our little ones to develop by creating many moments of awe and wonder in order for them to grow and thrive, and to give them the best early years foundation we can as they work their way towards their next big adventures.
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Review from M B (Mother of Child) published on 20 March 2023
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Reply from Niki McCormick, Marketing Admin at Kindred Hanwell Nursery and Pre-school
Thank you for taking the time to write your kind review.
At Kindred Hanwell, we are one big family, children, parents and staff and we encourage everyone to become involved in our little one's early years development and their journey to develop using their imaginations, creativity and curiosity. We love our app and how it keeps open the channel of communication, but we still love a good catch-up at handover!
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Review from Faye S (Mother of Child) published on 15 March 2023
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Reply from Niki McCormick, Marketing Admin at Kindred Hanwell Nursery and Pre-school
Thank you so much for your kind review.
The team at Kindred Hanwell will love to read your kind words and it is always the highest accolade a parent can bestow if they enrol and trust us with younger siblings. We love our app and it allows us to capture those moments of awe and wonder our little ones create. It is in these moments that little ones can show their imagination, curiosity and creativity and where they grow and thrive as individuals in their development. We look forward to having you in our Kindred family for while longer.
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Review from Alexandra S (Mother of Child) published on 7 March 2023
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Reply from Niki McCormick, Marketing Admin at Kindred Hanwell Nursery and Pre-school
Thank you for your kind review.
The team at Kindred Hanwell have loved having both you and your daughter join our Kindred family and we can't wait to have your son come and join the fun next year! We a the home-from-home for your little ones and it's our mission to ensure that they all get to create as many moments of awe and wonders as possible in order to help them grow and thrive. If our children aren't happy then neither are we. We love our app and how it allows us to communicate with our parents. Please don't forget that you can use the app to show us what you have been up to whilst your daughter has not been in nursery.
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Review from Lewis D (Father of Child) published on 3 March 2023
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Reply from Niki McCormick, Marketing Admin at Kindred Hanwell Nursery and Pre-school
Thank you for your kind review.
We love what we do at Kindred Hanwell and we're so pleased you do to. We are one big happy family and that included both the little ones and you as parents. We are their home from home, whilst not with you, so we need to know that we have all their current information so that we can provide the best care whilst they are with us. We look forward to helping your daughter create many more moments of awe and wonder whilst she's with us.
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Review from R W (Father of Child) published on 3 March 2023
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Reply from Niki McCormick, Marketing Admin at Kindred Hanwell Nursery and Pre-school
Thank you for your kind review.
You are correct, this it the highest accolade you could give. We appreciate that you feel content to send the the most precious little people in your life to be cared for within our Kindred family.
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Review from H V (Mother of Child) published on 3 March 2023
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Reply from Niki McCormick, Marketing Admin at Kindred Hanwell Nursery and Pre-school
Thank you for your kind review.
We are one big happy family at Kindred and it's lovely to know that you and your son are settled within the family. We are here to help our little ones to grow and thrive and become the special little individuals that they develop into. All the team will be so happy to read your comments and we are always here to help in any way we can.
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Review from J S (Father of Child) published on 1 March 2023
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Reply from Niki McCormick, Marketing Admin at Kindred Hanwell Nursery and Pre-school
Thank you so much for your kind review and recommendation. At Kindred, we see ourselves as one big happy extended family and you and your son are part of that. We're so pleased to hear that your son is content in his home from home and you can see the care we give to each individual little one in helping them to grow and thrive. We are so happy regarding your comments on our cook and the amazing Kindred menu we work so hard on, to ensure our food is healthy and tasty.
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Review from Mariia K (Mother of Child) published on 13 July 2022
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Reply from Niki McCormick, Marketing Admin at Kindred Hanwell Nursery and Pre-school
Thank you for your kind review. All the team at Kindred Hanwell will be proud and happy to hear your comments. We are here to be that home from home for your son and we see ourselves as one big happy Kindred family. Everything we do it to ensure that our littles have everything they need to create many moments of awe and wonder in order to thrive and grow, and we're so pleased you can see this in your child's development. Thank you for the recommendations and please don't forget our recommend a friend scheme.
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Review from C P (Mother of Child) published on 5 July 2022
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Reply from Niki McCormick, Marketing Admin at Kindred Hanwell Nursery and Pre-school
Thank you for your kind review. We love that you and your daughter have enjoyed your journey with us at Kindred Hanwell. Our children come first so we strive to ensure they have all the opportunities with us to grow and thrive ensuring the best start in their next big adventure at school. The Kindred family will be saddened to see your daughter leave but know she will be having so much fun and we can always find out what she is up to when your second daughter joins us.
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Review from Stephanie W (Mother of Child) published on 5 July 2022
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Reply from Niki McCormick, Marketing Admin at Kindred Hanwell Nursery and Pre-school
Thank you for your kind review. All the team at Kindred Hanwell will be so pleased to hear that your daughter is happy in their care. We love what we do and we include all our children, and their parents as part of our Kindred family. We are a home from home and we strive to ensure all our little ones can grow and thrive in our environments making many moments of awe and wonder. We find our parent app is brilliant and an efficient way of getting all information to our parents as well as the friendly face-to-face handovers.
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Review from B B (Mother of Child) published on 1 July 2022
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Reply from Niki McCormick, Marketing Admin at Kindred Hanwell Nursery and Pre-school
Thank you for taking the time to write your kind review. All the team at Kindred Hanwell will be over the moon to hear your lovely comments and to know that both you and your daughter are happy within our Kindred family. We love what we do and our pedagogy is always carried out with our children at the forefront of everything. Our parent app is amazing and we love to share all aspects of what the children have been up to whilst they create as many moments of awe and wonder as possible.
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Review from G S (Mother of Child) published on 1 July 2022
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We appreciated getting the updates via the app so we could see
Reply from Niki McCormick, Marketing Admin at Kindred Hanwell Nursery and Pre-school
Thank you for your kind review. All the team at Kindred Hanwell will be so pleased to hear both your little ones are happy whilst they spend their time with their Kindred family. We take every opportunity to allow our children the grow and thrive in our environments and to create as many moments of awe and wonder as possible. We will miss our school leavers but know we've given them the best start in their next adventure at big school.
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Review from V N (Mother of Child) published on 21 April 2022
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Reply from Niki McCormick, Marketing Admin at Kindred Hanwell Nursery and Pre-school
Thank you for your kind review. We love what we do at Kindred and all the team at Hanwell will be so pleased to hear you are happy and that your daughter is settled within our Kindred family. We are a home from home for your little ones so we always put them first and help them create those special moments of awe and wonder where they can be inspired and grow.
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Review from Diana L (Mother of Child) published on 16 March 2022
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Reply from Niki McCormick, Marketing Admin at Kindred Hanwell Nursery and Pre-school
Thank you for your kind review. All the team at Kindred Hanwell will be pleased to hear your daughter is settled and enjoys her time with us. We love what we do and we love inviting both little ones and their carers into our Kindred family. Our mission is to create inspiring worlds full of awe and wonder for little ones to grow and thrive in. Our parent's app helps us to keep you involved in everything she does and not miss those special moments.
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Review from J M (Mother of Child) published on 13 March 2022
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Reply from Niki McCormick, Marketing Admin at Kindred Hanwell Nursery and Pre-school
Thank you for your kind review. All our amazing staff will be so pleased your little man is settled within their Kindred family at Hanwell. We love what we do and our mission is to create inspiring worlds full of awe and wonder for your little ones to grow and thrive in.
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Review from Julia P (Mother of Child) published on 9 March 2022
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She recently moved up from baby nest to fledglings but the transition was smooth
Reply from Niki McCormick, Marketing Admin at Kindred Hanwell Nursery and Pre-school
Thank you for taking the time to write your review. All the team at Kindred will be happy to hear that your daughter is blossoming whilst in their care. We like to think of nurseries as a 'home from home' that all little ones get as many opportunities as possible to create moments of awe and wonder.
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Review from C L (Mother of Child) published on 9 March 2022
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Reply from Niki McCormick, Marketing Admin at Kindred Hanwell Nursery and Pre-school
Thank you for your kind review. It is so pleasing to hear that your daughter so enjoys her time with our family at Kindred Hanwell. We love what we do, including our amazing menu and inspiring little ones to create wonderful memories and moments of awe and wonder.
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Review from Elise O (Mother of Child) published on 9 March 2022
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Reply from Niki McCormick, Marketing Admin at Kindred Hanwell Nursery and Pre-school
Thank you for your kind review. We love what we do at Kindred and all the team at Kindred Hanwell are so happy you like it too.
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The Review Score of 9.8 (9.838) out of 10 for Kindred Hanwell Nursery and Pre-school is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 18 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.
The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.838 for Kindred Hanwell Nursery and Pre-school is calculated as follows: ( (182 Excellents x 5) + (33 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 216 Ratings = 4.838
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Kindred Hanwell Nursery and Pre-school is based on 18 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 86 number of registered child places is 17.2, which has been reached with 18 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.
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Job Title: Nursery Manager
Joined: 2020
Hi, I am Prab the Nursery Manager here at Kindred Hanwell.
I have worked in childcare for a number of years and hold the following qualifications. Level 2 in Early Years and Education, Level 3 in Children's Care, Learning and Development, Level 4 NVQ in Management and a Foundation Degree in Early Years.
Job Title: Deputy Manager
Joined: 2019
Hi, my name is Jess. I have been at Kindred Hanwell since 2019, having previously worked at the setting before this.
I am Level 3 qualified and really enjoy working with all ages of children whilst supporting them with their learning and developing their skills.
Working with children is such a rewarding job and you learn something new everyday.
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