Kindred Hanwell Nursery and Pre-school

99 Oaklands Road, Hanwell, London W7 2DT
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9.8 94 Reviews
  • Kindred Hanwell Nursery and Pre-school, London
Kindred nursery in Hanwell is a warm and welcoming environment where staff are passionate about the mission to create inspiring worlds full of awe and wonder for little ones to grow and thrive in.

By creating days filled with unique moments and opportunities, Kindred are able to truly enrich a child’s development during 0-5 years.

Not only that but Kindred also personally understands what it is to be a parent during this magical time and create meaningful relationships with every parent. Parents will never miss an opportunity to share in the joy of every child’s developmental and learning moments.

Kindred Hanwell (formerly known as Buttons) is located in a residential area not far from Hanwell, West Ealing and Northfields train station. Kindred offers exceptional childcare and early years education to children aged from 3 months up to 5 years.

Open from 7.30 am to 6:00 pm.

Care Provided by Kindred Hanwell Nursery and Pre-school

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Prab Ryat (Nursery Manager)
  • Number of Childcare Staff
  • 17
  • Total Places for Children
  • 86
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00
  • When Closed
  • Bank Holidays & 1 week at Christmas

Kindred Hanwell Nursery and Pre-school Reviews (94)

Total of 94, showing 21-40
9.8

Kindred Hanwell Nursery and Pre-school has a Review Score of 9.8 (9.838) out of 10, based on 18 reviews in the last 2 years. Over all time Kindred Hanwell Nursery and Pre-school has 94 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

Caring and nurturing environment. The staff and management are excellent! Our little one is happy to go to nursery, which makes a huge difference to our daily life. Having another kid at school it would be nice to have a term time only contract, particularly given the high costs of childcare. Overall,
very happy with Kindred.

Reply from Niki McCormick, Marketing Admin at Kindred Hanwell Nursery and Pre-school

Thank you for your kind review and comments.
We see Kindred Hanwell as being a home from home for your little ones whilst they're away from you and it brings us joy to hear your little one is happy to come into nursery. We note your comments about the contracts and will make sure this is brought to Head Office attention. All the team will be so pleased to read your comments.


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Overall Experience  Overall Experience 5.0 out of 5

My son commenced in October 2022 and since then I could see him enjoying every single day at Kindred. The staff is amazing, they look after every single baby in an extraordinary way. They stimulate them with a lot of activities and above all, they always double-check with parents if it's okay to push
the baby to the next milestone either physically (crawling, walking, eating) or psychologically (speaking, singing etc).
We cannot be more satisfied with our choice! When I leave my son every morning I feel secure as I know he is in safe hands and very well treated.
The smile my son has every day when he realises he is about to start the day at Kindred, makes me understand he really loves this place!
Thanks, Kindred!

Reply from Niki McCormick, Marketing Admin at Kindred Hanwell Nursery and Pre-school

Thank you for your kind review.
At Kindred Hanwell, we love what we do and we're so glad to hear you're pleased with the care and support we provide your son. Your children are the most precious things to you and we understand how difficult it can be to leave them in someone else's care which, is why we strive to make our nursery a home from home for them. It is our mission to help our little ones to develop by creating many moments of awe and wonder in order for them to grow and thrive, and to give them the best early years foundation we can as they work their way towards their next big adventures.


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Overall Experience  Overall Experience 4.0 out of 5

We have had a very positive experience with Kindred Hanwell. Our child has been well cared for, treated as an individual and is given a wide variety of activities to explore. Communication is excellent between Kindred and parents-which I’ve found lacking in other settings. They have an app where staff
provide regular updates and daily happenings; but staff are also available to chat. They also offer opportunities for the wider family to be involved in our attending child’s progress. Our child is happy attending Kindred and we are happy with the experience and care provided.

Reply from Niki McCormick, Marketing Admin at Kindred Hanwell Nursery and Pre-school

Thank you for taking the time to write your kind review.
At Kindred Hanwell, we are one big family, children, parents and staff and we encourage everyone to become involved in our little one's early years development and their journey to develop using their imaginations, creativity and curiosity. We love our app and how it keeps open the channel of communication, but we still love a good catch-up at handover!


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Overall Experience  Overall Experience 5.0 out of 5

Kindred Hanwell have been brilliant from day 1. The staff are kind, professional and great with my little boy. The communication from the nursery is great, with daily updates on the app, feedback at the end of the day, regular observations, photo updates and regular phone contact. They are easy to contact
and quick to reply to any queries. My son loves nursery and he not only has fun there but also learns so much. The staff work hard to develop the children and my son makes so much progress through their hard work. Above all, I really trust this nursery. I signed up my youngest son as soon as he was born because I can’t imagine my boys going anywhere else. Thank you Kindred Hanwell.

Reply from Niki McCormick, Marketing Admin at Kindred Hanwell Nursery and Pre-school

Thank you so much for your kind review.
The team at Kindred Hanwell will love to read your kind words and it is always the highest accolade a parent can bestow if they enrol and trust us with younger siblings. We love our app and it allows us to capture those moments of awe and wonder our little ones create. It is in these moments that little ones can show their imagination, curiosity and creativity and where they grow and thrive as individuals in their development. We look forward to having you in our Kindred family for while longer.


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Overall Experience  Overall Experience 5.0 out of 5

My daughter has been going to Kindred Hanwell since she was 11 months old and she loves it - we are so pleased to have sent her there and have enrolled our son too for next year.
The settling-in at the baby nest was great - it takes place over a couple of short sessions and they were good at following
her routine at the time. The transition to the Fledglings group was also easy, allowing her to have a couple of hours there before moving across.
There's always a wide variety of activities for the group and we're kept well-updated through the app on what she's been up to.
The staff at Kindred Hanwell are all so friendly and caring and she has developed so well here. From starting there where she was getting more confident with her standing, steps and eating through to now being a very chatty toddler, she's learnt a lot from the team!

Reply from Niki McCormick, Marketing Admin at Kindred Hanwell Nursery and Pre-school

Thank you for your kind review.
The team at Kindred Hanwell have loved having both you and your daughter join our Kindred family and we can't wait to have your son come and join the fun next year! We a the home-from-home for your little ones and it's our mission to ensure that they all get to create as many moments of awe and wonders as possible in order to help them grow and thrive. If our children aren't happy then neither are we. We love our app and how it allows us to communicate with our parents. Please don't forget that you can use the app to show us what you have been up to whilst your daughter has not been in nursery.


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Overall Experience  Overall Experience 5.0 out of 5

We are really pleased with our daughter's nursery, Kindred Hanwell. Our daughter only does two days a week but has settled really well. This is a testament to the work of the staff there and the relationships they build with the kids. They really get to know the children and make an effort to engage
families to provide them with as much information as possible on their child. We are delighted that we got our daughter a place at Kindred!

Reply from Niki McCormick, Marketing Admin at Kindred Hanwell Nursery and Pre-school

Thank you for your kind review.
We love what we do at Kindred Hanwell and we're so pleased you do to. We are one big happy family and that included both the little ones and you as parents. We are their home from home, whilst not with you, so we need to know that we have all their current information so that we can provide the best care whilst they are with us. We look forward to helping your daughter create many more moments of awe and wonder whilst she's with us.


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Overall Experience  Overall Experience 5.0 out of 5

Excellent all-round. Lovely staff and brilliant culture.
We have now sent our second daughter to the nursery which I think is the highest accolade I can give.
Professionally managed with a personal touch.

Reply from Niki McCormick, Marketing Admin at Kindred Hanwell Nursery and Pre-school

Thank you for your kind review.
You are correct, this it the highest accolade you could give. We appreciate that you feel content to send the the most precious little people in your life to be cared for within our Kindred family.


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Overall Experience  Overall Experience 5.0 out of 5

Our son has been at Kindred Hanwell for two years and has built great attachments outside of the home thanks to the staff who really care about his well-being, enjoyment and development. They are fantastic. Our son has always eaten and slept significantly better at nursery since day one! Communication
is great, staff are supportive of home/nursery developments (e.g. toileting) and I can work knowing he is in great hands!

Reply from Niki McCormick, Marketing Admin at Kindred Hanwell Nursery and Pre-school

Thank you for your kind review.
We are one big happy family at Kindred and it's lovely to know that you and your son are settled within the family. We are here to help our little ones to grow and thrive and become the special little individuals that they develop into. All the team will be so happy to read your comments and we are always here to help in any way we can.


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Overall Experience  Overall Experience 5.0 out of 5

My son has been attending Kindred Hanwell since August 2022. He loves going in every day and always puts his arms out to the staff with a big smile on his face. The staff are so caring and loving. My son has changed so much since he started, he has started using lots of words and is able to communicate
with us a lot more. The food is made fresh daily and he has now tried lots of new foods he hasn't tried at home! The outside area is big and spacious which is rare in London. I would recommend Kindred Hanwell to anyone!

Reply from Niki McCormick, Marketing Admin at Kindred Hanwell Nursery and Pre-school

Thank you so much for your kind review and recommendation. At Kindred, we see ourselves as one big happy extended family and you and your son are part of that. We're so pleased to hear that your son is content in his home from home and you can see the care we give to each individual little one in helping them to grow and thrive. We are so happy regarding your comments on our cook and the amazing Kindred menu we work so hard on, to ensure our food is healthy and tasty.


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Overall Experience  Overall Experience 5.0 out of 5

I can only say thank you for taking very good care of my son. They have settled him very well. He loves activities and staff. Management is good as well, they always listen if you have any requests or complaints and can solve any problems quickly. Very kind and my son is developing very well, always
comes with new skills. My child absolutely adores members of staff. Trying to tell stories about his day. I get daily communication from Kindred Hanwell about his day in nursery. I have recommended Kindred to my friends as well.
Thank you so much.

Reply from Niki McCormick, Marketing Admin at Kindred Hanwell Nursery and Pre-school

Thank you for your kind review. All the team at Kindred Hanwell will be proud and happy to hear your comments. We are here to be that home from home for your son and we see ourselves as one big happy Kindred family. Everything we do it to ensure that our littles have everything they need to create many moments of awe and wonder in order to thrive and grow, and we're so pleased you can see this in your child's development. Thank you for the recommendations and please don't forget our recommend a friend scheme.


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Overall Experience  Overall Experience 5.0 out of 5

My daughter has been at Kindred Hanwell for the last 4 years, since she was 7 months old, and has loved it. The staff are wonderful, and she has bonded brilliantly with her key workers over the years. The care and attention from the staff is genuine and loving. The support for her learning and development
has been excellent, she has become a caring and inquisitive little girl, who is very much ready for primary school. Over the last 4 years there have been some changes in management - the current team are brilliant and there is very much a family feel. There has been very little turnover in staff and the atmosphere is great. We are delighted to be sending our second daughter in the autumn and would recommend Kindred Hanwell to anyone in the area (as indeed we have to several friends!).

Reply from Niki McCormick, Marketing Admin at Kindred Hanwell Nursery and Pre-school

Thank you for your kind review. We love that you and your daughter have enjoyed your journey with us at Kindred Hanwell. Our children come first so we strive to ensure they have all the opportunities with us to grow and thrive ensuring the best start in their next big adventure at school. The Kindred family will be saddened to see your daughter leave but know she will be having so much fun and we can always find out what she is up to when your second daughter joins us.


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Overall Experience  Overall Experience 5.0 out of 5

After going to a few nursery open days we were really impressed with Kindred Hanwell and since my daughter started here she's been very happy. Her carers are so attentive to her needs and I know she’s well looked after as when I take her home, she is so excited and happy that she crawls everywhere and
is constantly babbling like she is telling me about her exciting day. I am updated on what she eats (which is a lot!) and her nappy changes along with her naps. We are so happy we’ve enrolled her here and highly recommend kindred Hanwell.

Reply from Niki McCormick, Marketing Admin at Kindred Hanwell Nursery and Pre-school

Thank you for your kind review. All the team at Kindred Hanwell will be so pleased to hear that your daughter is happy in their care. We love what we do and we include all our children, and their parents as part of our Kindred family. We are a home from home and we strive to ensure all our little ones can grow and thrive in our environments making many moments of awe and wonder. We find our parent app is brilliant and an efficient way of getting all information to our parents as well as the friendly face-to-face handovers.


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Overall Experience  Overall Experience 5.0 out of 5

My daughter has really thrived at Kindred (Hanwell) nursery since having joined at the age of 11 months. Due to being born during COVID, she did not have much social interaction with anyone other than my husband and I. Since being at Kindred, she has developed her social, emotional and physical skills
through the activities which the staff run. My daughter really does enjoy it! She enters Kindred with a smile and greets me at the end of the day with the biggest smile. From that alone, I know she has had fun! The staff at Kindred are incredibly kind and are really like a family. I love the way in which they put the children first in everything. I remember bringing my daughter to our very first tour of Kindred (before she started), all of the staff present cheered as she entered and really did make a big deal of her. The staff at Kindred also do keep constant communication with parents via pictures/videos of daily activities, as well as areas in which children are developing/developed.

Reply from Niki McCormick, Marketing Admin at Kindred Hanwell Nursery and Pre-school

Thank you for taking the time to write your kind review. All the team at Kindred Hanwell will be over the moon to hear your lovely comments and to know that both you and your daughter are happy within our Kindred family. We love what we do and our pedagogy is always carried out with our children at the forefront of everything. Our parent app is amazing and we love to share all aspects of what the children have been up to whilst they create as many moments of awe and wonder as possible.


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Overall Experience  Overall Experience 5.0 out of 5

We have two children at the nursery and have been very happy with it. They both run in happily most days and talk a lot at home about their friends and doings at nursery. They seem to do lots of activities and enjoy themselves there.


We appreciated getting the updates via the app so we could see

what they were up to. They have formed good relationships with their carers, and our eldest will miss them when school starts this year.

Reply from Niki McCormick, Marketing Admin at Kindred Hanwell Nursery and Pre-school

Thank you for your kind review. All the team at Kindred Hanwell will be so pleased to hear both your little ones are happy whilst they spend their time with their Kindred family. We take every opportunity to allow our children the grow and thrive in our environments and to create as many moments of awe and wonder as possible. We will miss our school leavers but know we've given them the best start in their next adventure at big school.


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Overall Experience  Overall Experience 5.0 out of 5

My daughter loves her nursery.
The staff are fantastic and have gone the extra mile for my daughter. I know that she is safe and well looked after at Kindred.
I am very pleased with Kindred, and I know that other parents are as well.

Reply from Niki McCormick, Marketing Admin at Kindred Hanwell Nursery and Pre-school

Thank you for your kind review. We love what we do at Kindred and all the team at Hanwell will be so pleased to hear you are happy and that your daughter is settled within our Kindred family. We are a home from home for your little ones so we always put them first and help them create those special moments of awe and wonder where they can be inspired and grow.


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Overall Experience  Overall Experience 5.0 out of 5

Our daughter joined Kindred last year at 9 months old and has loved it from the moment she started. She goes in with smiles most days which is comforting knowing she enjoys it. The staff are friendly and she has formed great bonds with them. They have supported her learning and development, including
weaning/eating, walking, talking and socialising. Listening to our needs/preference along the way. It’s helpful to be updated through the app each day and regularly receive reports and photos of her progress.

Reply from Niki McCormick, Marketing Admin at Kindred Hanwell Nursery and Pre-school

Thank you for your kind review. All the team at Kindred Hanwell will be pleased to hear your daughter is settled and enjoys her time with us. We love what we do and we love inviting both little ones and their carers into our Kindred family. Our mission is to create inspiring worlds full of awe and wonder for little ones to grow and thrive in. Our parent's app helps us to keep you involved in everything she does and not miss those special moments.


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Overall Experience  Overall Experience 5.0 out of 5

Since starting at Kindred Hanwell my son has really blossomed in confidence. When he started he was nervous, especially as a COVID baby and not having spent much time with anyone other than me and my husband. The staff are diligent and caring. The activities are varied, interesting and fun. The food
is nutritious. The routine is simple, yet effective. I feel comfortable and happy that my son is in good hands, growing and learning in a safe environment. Thank you Kindred! I can’t recommend this nursery enough!

Reply from Niki McCormick, Marketing Admin at Kindred Hanwell Nursery and Pre-school

Thank you for your kind review. All our amazing staff will be so pleased your little man is settled within their Kindred family at Hanwell. We love what we do and our mission is to create inspiring worlds full of awe and wonder for your little ones to grow and thrive in.


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Overall Experience  Overall Experience 5.0 out of 5

Our daughter started at Kindred 6 months ago. She loves all the staff and has developed so much thanks to their support. The facilities are great and she loves their play kitchen and all the songs they've taught her.


She recently moved up from baby nest to fledglings but the transition was smooth

and she has strong relationships with all the new carers.

Reply from Niki McCormick, Marketing Admin at Kindred Hanwell Nursery and Pre-school

Thank you for taking the time to write your review. All the team at Kindred will be happy to hear that your daughter is blossoming whilst in their care. We like to think of nurseries as a 'home from home' that all little ones get as many opportunities as possible to create moments of awe and wonder.


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Overall Experience  Overall Experience 5.0 out of 5

My daughter is really enjoying her time at Kindred Hanwell and she shows her desire to go there daily. She is entertained by a varied range of educative activities and experiences that are helping her to develop many skills. The diet is appropriate and she is eating happily. The staff is very responsive
and so far I had a great exercise.

Reply from Niki McCormick, Marketing Admin at Kindred Hanwell Nursery and Pre-school

Thank you for your kind review. It is so pleasing to hear that your daughter so enjoys her time with our family at Kindred Hanwell. We love what we do, including our amazing menu and inspiring little ones to create wonderful memories and moments of awe and wonder.


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Overall Experience  Overall Experience 5.0 out of 5

Kindred Hanwell, is our children's home away from home. Every member of staff - carers, cook and management, treat our son and daughter like family. They are always so happy and energised at the end of they day. They truly love the staff and have great fun participating in all of the activities and
play.

Reply from Niki McCormick, Marketing Admin at Kindred Hanwell Nursery and Pre-school

Thank you for your kind review. We love what we do at Kindred and all the team at Kindred Hanwell are so happy you like it too.


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Current Review Score: 9.8 (9.838)

Overview of Review Score

The Review Score of 9.8 (9.838) out of 10 for Kindred Hanwell Nursery and Pre-school is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 18 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.838 for Kindred Hanwell Nursery and Pre-school is calculated as follows: ( (182 Excellents x 5) + (33 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 216 Ratings = 4.838

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Kindred Hanwell Nursery and Pre-school is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 86 number of registered child places is 17.2, which has been reached with 18 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Meet the Team (2)

Prab

Prab Rayat

Job Title: Nursery Manager

Joined: 2020

Hi, I am Prab the Nursery Manager here at Kindred Hanwell.
I have worked in childcare for a number of years and hold the following qualifications. Level 2 in Early Years and Education, Level 3 in Children's Care, Learning and Development, Level 4 NVQ in Management and a Foundation Degree in Early Years.


Jessica

Jessica Brophy

Job Title: Deputy Manager

Joined: 2019

Hi, my name is Jess. I have been at Kindred Hanwell since 2019, having previously worked at the setting before this.


I am Level 3 qualified and really enjoy working with all ages of children whilst supporting them with their learning and developing their skills.


Working with children is such a rewarding job and you learn something new everyday.