Chestnut Tree Day Nursery

6A Nuxley Road, Belvedere DA17 5JF
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9.0 30 Reviews
  • Chestnut Tree Day Nursery, Belvedere

Care Provided by Chestnut Tree Day Nursery

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Owner
  • Tony Jones
  • Person in charge
  • Tony Jones (Managing Director)
  • Number of Childcare Staff
  • 14
  • Total Places for Children
  • 60
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00
  • When Closed
  • Bank Holidays & Christmas
  • Parking
  • There is plenty of on street parking outside the nursery and in nearby side streets.


Chestnut Tree Day Nursery Reviews (30)

Total of 30, showing 1-20
9.0

Chestnut Tree Day Nursery has a Review Score of 9.0 (9.015) out of 10, based on 6 reviews in the last 2 years. Over all time Chestnut Tree Day Nursery has 30 reviews.

Overall Experience

  • 25
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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

We couldn't be happier with our experience at Chestnut Tree Days Nursery!
The staff are incredibly caring, attentive, and genuinely passionate about nurturing the children. Our little one has flourished in this environment, becoming more confident and sociable every day.
The activities are thoughtfully
planned, encouraging creativity, learning and fun. Communication is great, staff keep us updated on progress and are always approachable for any questions.
It's clear that the children are at the heart of everything they do. We would highly recommend Chestnut Tree Day Nursery to any parent looking for a safe and supportive place for their child to grow and thrive.

Reply from Tony Jones, Director at Chestnut Tree Day Nursery

Thank you for your wonderful comments and review. I am so pleased that your child has settled in well and enjoying their time at Chestnut tree Day Nursery, I will inform the manager and the staff team of your comments.


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Overall Experience  Overall Experience 5.0 out of 5

My daughter has been attending the nursery since March 2024, and she loves it. After the third day, she was happy to stay there. She loves her teachers and the staff. She also made friends, which proves the positive environment there.

Reply from Tony Jones, Director at Chestnut Tree Day Nursery

Thank you for your lovely comments and review. I am so pleased that your child has settled in well and enjoying their time at Chestnut tree Day Nursery, I will inform the manager and the staff team of your comments.


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Overall Experience  Overall Experience 5.0 out of 5

My daughter has been attending Chestnut Tree since last year (March); she started in the tot's room, and she has received the best care. The staff are kind, caring and supportive - they do lovely activities to stimulate effective learning. My daughter has learnt so many new skills; they even supported
her with potty training too, so can’t fault the care in any way. Me and my husband are glad we chose Chestnut for our little girl. I’ve also recommended this nursery to my brother, so five stars from us.

Reply from Tony Jones, Director at Chestnut Tree Day Nursery

Thank you for your kind words and review, and I am pleased to read your comments about how your child has progressed at Chestnut Tree. I will pass your comments on to the manager and my staff team to make them aware.
Thank you.


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Overall Experience  Overall Experience 5.0 out of 5

My daughter started nursery in May 2022 and she absolutely loves it! We get so many updates throughout the day so I always know what she’s been doing. When we mention “nursery” at home my daughter insists on looking through the photos of herself on the app and laughs away to herself so I know she is
very happy. The staff are lovely and very approachable, always doing different activities with the children. Very glad we went with chestnut tree!

Reply from Tony Jones, Director at Chestnut Tree Day Nursery

Nicola,
Thank you so much for your kind words and wonderful comments made about the nursery and my staff team. I am glad that you and your daughter enjoy Chestnut Tree Day Nursery. I have passed your review onto the manager and asked her to show the staff team.
Thank you.
Tony Jones
Managing Director.


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Overall Experience  Overall Experience 5.0 out of 5

Our daughter started with Chestnut Tree Day Nursery three months ago and she loves it! As our first child, we didn't know what to expect from a nursery but the staff have been nothing but welcoming to us and to our baby especially. The amount of activities they do with her is brilliant - she is always
bringing home pictures and paintings and knows all of the actions to the nursery rhymes. Would definitely recommend them.

Reply from Tony Jones, Director at Chestnut Tree Day Nursery

Thank you for your kind words and review. I am pleased that your daughter has settled in at Chestnut Tree Day Nursery and is enjoying her time with us. I will ensure to pass on your comments to my staff team. Thank you. Managing Director.


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Overall Experience  Overall Experience 5.0 out of 5

My daughter started attending Chestnut Tree Day Nursery in April 2023 and I couldn't be happier with our choice. The staff are all friendly, approachable and you can see that the children really do love them too. I am kept informed during the day with photos, when she is sleeping and get a daily note
each day outlining the activities that she has been doing.
My little one actually squeals when she sees where we are going in the morning, and you can't ask for more reassurance than that!

Reply from Tony Jones, Director at Chestnut Tree Day Nursery

Joanna,
Thank you for your review and kind words. I will pass your comments on to the manager and her staff team.


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Overall Experience  Overall Experience 5.0 out of 5

I’m so glad I chose Chestnut Tree Day Nursery for my daughter, she’s been here now for nearly three months and she has settled down so well, I’m really pleased with her progress, the staff are brilliant with her.

Reply from Tony Jones, Managing Director at Chestnut Tree Day Nursery

Nicola,
Thank you for your recent review and are glad to hear that your daughter has settled in and is progressing at Chestnut Tree.
I will ensure to pass your comments on to the staff team. We very much appreciate your positive comments.


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Overall Experience  Overall Experience 5.0 out of 5

The nursery is an absolute pleasure to take my daughter to. The staff are just excellent and give a lovely, detailed review of how my daughter's day has gone. I’m informed about the progress of my daughter and I’m very happy in general. The manager and staff always smile and say good morning and goodbye
when we leave.
Overall, I love leaving my daughter in the fabulous care of the nursery for the day and she always comes home smiling and happy and well-fed.

Reply from Tony Jones, Managing Director at Chestnut Tree Day Nursery

David,
Thank you for your recent review. We will ensure the staff are appraised of the contents and your appreciative words.
I am pleased to hear that your daughter is happy and settled at Chestnut Tree.


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Overall Experience  Overall Experience 5.0 out of 5

My son started going to Chestnut Tree just after his first birthday. I was very nervous at first as English is not our first language and he did not walk at the time, but the staff has been absolutely amazing. He absolutely loves the nursery and his general motor skills, speech, social skills and understanding
of English have developed and/or improved significantly. He has friends to play with, loves the activities organised in the Tinies room and comes back home very happy on a daily basis.
If you are nervous to get your little one started at a nursery, do yourself and themselves a favour and sign them up in the Chestnut Tree nursery, because the staff are absolutely amazing. I can see teachers holding and soothing kids on a daily basis so you can be sure that if your little one is upset, they will be physically held by a teacher and soothed.

Reply from Tony Jones, Managing Director at Chestnut Tree Day Nursery

Thank you S K.
We are very grateful that you took the time to leave us a review. I know the manager and her staff team will appreciate your comments and kind words. We look forward to continuing to work with you and your family at Chestnut Tree Day Nursery.


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Overall Experience  Overall Experience 5.0 out of 5

My son has been attending this nursery for over two years now and he loves it, he is always happy to go in and very happy when I pick him up too! Very supportive and understanding staff members and great management now too

Reply from Tony Jones, Managing Director at Chestnut Tree Day Nursery

Thank you for your kind review. I will ensure that the manager and staff team are made aware of your comments and I am pleased to read that both your son and yourself are pleased with the nursery. Thank you.


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Overall Experience  Overall Experience 5.0 out of 5

We absolutely love this nursery! The staff are so friendly and welcoming, they're always smiling! Both my sons are attending here and are so happy from the minute they get in. They enjoy the activities and food. My 2 year old loves the snacks and lunches they provide. Thank you so so much for the kindness
and for always going the extra mile. The manager has always been so understanding when I've had personal issues and supported us in any way possible. I would highly recommend this nursery after trying many others. My kids always come out with clean faces, full tummies and tired from all the different daily activities. A big thanks to all

Reply from Tony Jones, Managing Director at Chestnut Tree Day Nursery

Thank you for your review and I will ensure that the staff team are updated accordingly. Our staff team and nursery will be pleased to hear your appreciative comments, as they work hard to ensure that all children enjoy their time at nursery and are well cared for.


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Overall Experience  Overall Experience 5.0 out of 5

My daughter has been attending this nursery since August 2022 and is in the baby room. From the moment I came to view it, I felt the warmth that radiates from this nursery. One member of staff is great, and you can see how much she cares for the children; she is always there if you have any queries
or concerns and will always act on anything you ask for care-wise. My daughter's key person is lovely and caring, and I can see my daughter has a good relationship with her. There are also other staff members I see that are always friendly and helpful. The staff are a good reflection of the management and the company itself. I love the app, as I can see what she's up to all day, which is lovely. So happy my daughter is happy, and I would highly recommend this nursery.

Reply from Tony Jones, Managing Director at Chestnut Tree Day Nursery

On behalf of the staff team and myself, I would like to thank you for your review. I will ensure that the staff team will be notified of your appreciative comments and thank you for taking the time to submit your review.


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Overall Experience  Overall Experience 1.0 out of 5

Following my recent review of Chestnut Tree Day Nursery, this has resulted in the Managing Director, terminating our contract with immediate effect.
My son started attending the nursery in January 2022, four days a week. However, due to concerns about inadequate care, we switched to using two nurseries
in November 2022 because the second nursery only had space for two days which never caused any confusion but rather a relief. The best efforts of the staff will only be to few kids, and a disproportionate staff-to-children ratio prevents them from providing the best possible care for all the children.
Since December the nursery has been without a manager. This high staff turnover, likely due to the stressful staff-to-children ratio, is a major concern which is not mainly due to the current staffing issues with early years. The council is aware of issues but nothing has changed. I hope this will prompt Ofsted to take action to safeguard the children.

Reply from Tony Jones, Managing Director at Chestnut Tree Day Nursery

We note the comments made, and always strive to work alongside any parent/carer to resolve any concern or issue raised with their child's care and development. Whilst recollections do vary, the reviewer will be fully aware that we worked alongside her and her child, but unfortunately, the situation became untenable.
We wish both the child and the reviewer well with their future childcare.


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Overall Experience  Overall Experience 5.0 out of 5

Our daughter started the nursery three or so months ago and attends two days a week. She is in the baby room.
Our daughter settled very quickly and I think this was largely due to the very nurturing nature of the staff.
Communication is fantastic and is made easier by use of an online app. Staff
are very accommodating and are always open to hearing any concerns that might arise for parents. Any such concerns are then proactively and quickly resolved.
Our daughter absolutely loves going to nursery and when we get there she leaps out of my arms and straight into the arms of whoever is there to greet us.
Dad and I have absolute faith and confidence that our daughter is safe and very happy at Chestnut Tree Day Nursery and are so grateful to all of the staff there for all their ongoing love and care.

Reply from Tony Jones, Managing Director at Chestnut Tree Day Nursery

Dear Megan,
Thank you for such a lovely review. I am pleased that Chestnut Tree Nursery and our staff are to your liking. I will update the staff team and show them your review.
Thank you again for taking the time to write such a lovely review and we are pleased that your daughter has enjoyed attending the nursery.
Tony.


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Overall Experience  Overall Experience 5.0 out of 5

Our son has been going to this nursery for just under a year, he is in Tinies and attends 3 days a week and loves it. All the staff at the nursery are great, they make an effort to know all the children's names and parents even those that are not in their classes. Our son's development has come on so
much in such a short amount of time, thanks to his room leader and all the wonderful staff he interacts with on a daily basis. We get daily updates and photos which really does give you peace of mind.

Reply from Tony Jones, Managing Director at Chestnut Tree Day Nursery

Thank you for your recent review and most welcomed remarks. I will be sure to pass your comments onto my manager and the staff team.
Thanking you.


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Overall Experience  Overall Experience 5.0 out of 5

Such a lovely nursery, that has lovely, friendly staff. My daughter loves going, has made lots of friends and has learnt so much in a small amount of time. Always coming home covered in paint and glue! Would highly recommend.

Reply from Tony Jones, Managing Director at Chestnut Tree Day Nursery

Thank you for your recent review and most welcomed remarks. I will be sure to pass your comments onto my manager and the staff team.
Thanking you.


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Overall Experience  Overall Experience 5.0 out of 5

My daughter has been attending full time since January when she was 14 months. She had difficulty previously settling with a childminder and I was very worried about how she would cope. The staff at Chestnut Tree Day Nursery were amazing, especially the manager, deputy and baby room staff. They were
so nurturing with her that after a week she was leaning out for them to take her and waving me off. I receive pictures throughout the day showing what she’s doing, and daily knowledgeable updates from the staff. She loves being at nursery and is so excited when she knows that’s where she’s going. The staff are what makes this nursery a truly fun and happy place, the care that is shown is above and beyond what I could have hoped for.

Reply from Tony Jones, Managing Director at Chestnut Tree Day Nursery

Thank you for your recent review and most welcomed remarks. I will be sure to pass your comments onto my manager and the staff team.
Thanking you.


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Overall Experience  Overall Experience 4.0 out of 5

My daughter has settled in very well and loves all the staff. She has come a long way already. She is 2 and a bit delayed and possibly autistic and the nursery has been nothing but accommodating for her. They work closely with her and I have noticed she is picking a few things up. She doesn’t usually
play with other children but she has just started to join in with the other children in her room. She is also a fussy eater but has started to try all different types of food when at nursery which is great! We are definitely going to apply for her to go up to the preschool room when she turns 3 as we all love it there! She has grown very close to one of the staff members in particular and I love seeing their bond when I pick her up!

Reply from Tony Jones, Managing Director at Chestnut Tree Day Nursery

Thank you for your recent review and most welcomed remarks. I will be sure to pass your comments onto my manager and the staff team.
Thanking you.


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Overall Experience  Overall Experience 4.0 out of 5

I was very nervous at first while settling down my 15-months-old child after the second lockdown because she hasn't seen anyone other than dad and granny. The staff took really good care of her, and she settled quite well. Even though she attends only twice a day, she has learnt so many things, and
more importantly, she doesn't cry when she sees strangers anymore. I can see she is more interactive and improved on her gesture. The nursery also provides emergency childcare session, which is very handy for me as I don't need to worry about finding another place or friends or family to look after my child in case I need to leave her on a day other than her usual days.

Reply from Tony/Craig Jones, Managing Director at Chestnut Tree Day Nursery

Khagesori, thank you for your review and comments.
I am pleased that both you and your child are happy with the nursery. I will ensure to pass your comments onto my hardworking team of staff.
Thank you.


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Overall Experience  Overall Experience 4.0 out of 5

My daughter has been very happy at The Chestnut. The staff are kind and caring. She is doing well in the preschool room, learning her numbers and letters so quickly, getting her prepared for primary school.

Reply from Tony/Craig Jones, Managing Director at Chestnut Tree Day Nursery

On behalf of my staff team, I would like to thank you for your lovely review and comments.
I will ensure to pass your review onto them all.
Thank you.


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Current Review Score: 9.0 (9.015)

Overview of Review Score

The Review Score of 9.0 (9.015) out of 10 for Chestnut Tree Day Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 6 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.1 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.915 for Chestnut Tree Day Nursery is calculated as follows: ( (67 Excellents x 5) + (2 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 71 Ratings = 4.915

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.1 Points relating to the number of positive Reviews for Chestnut Tree Day Nursery is based on 6 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 number of registered child places is 12. 6 Positive Reviews ÷ 12 = 0.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Frequently Asked Questions about Chestnut Tree Day Nursery

What is the Age Range of Children that Chestnut Tree Day Nursery accepts?

Chestnut Tree Day Nursery accepts Children aged from 0 years 3 months to 5 years 0 months.

What Days & Hours is Chestnut Tree Day Nursery Open?

Chestnut Tree Day Nursery is open: Monday 07:30-18:00, Tuesday 07:30-18:00, Wednesday 07:30-18:00, Thursday 07:30-18:00, Friday 07:30-18:00.

How many Children does Chestnut Tree Day Nursery have capacity for?

Chestnut Tree Day Nursery has capacity for a total of 60 Children.

How far is Chestnut Tree Day Nursery to the centre of Belvedere?

0.3 mile(s) as the crow flies, distance by road may be significantly further.