Bright Horizons Crofton Day Nursery and Preschool has a Review Score of 9.9 (9.878) out of 10, based on 28 reviews in the last 2 years. Over all time Bright Horizons Crofton Day Nursery and Preschool has 63 reviews.
Review from Gabrielle B (Mother of Child) published on 28 March 2025
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Reply from Amanda Barlow, The Parent Team at Bright Horizons Crofton Day Nursery and Preschool
Thank you for your kind review! We're so happy to hear your daughter is thriving and that our team has been able to support her growth. We truly appreciate your feedback. Thank you for your recommendation.
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Review from Stephanie F (Mother of Child) published on 18 March 2025
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Reply from Amanda Barlow, The Parent Team at Bright Horizons Crofton Day Nursery and Preschool
Thank you for your wonderful review! We're so glad to hear your daughter has thrived with us and that you've felt supported by our team. Your recommendation means so much to us!
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Review from Charlotte T (Mother of Child) published on 7 March 2025
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Reply from Amanda Barlow, The Parent Team at Bright Horizons Crofton Day Nursery and Preschool
Thank you for your kind words! We're so happy to hear that your daughter loves her time with us and has built such a great bond with her key workers. It's wonderful to know she enjoys the activities and feels engaged.
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Review from Lauren B (Mother of Child) published on 23 October 2024
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Reply from Amanda Barlow, The Parent Team at Bright Horizons Crofton Day Nursery and Preschool
Thank you for your fantastic review! We're so glad to hear you've had a wonderful experience at Bright Horizons Crofton Day Nursery and Preschool. We're thrilled to hear that our caring staff have provided the support your son needs as he progresses. It's also great to know that our flexible hours and convenient parking have made your experience more manageable. Thank you for your recommendation.
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Review from A A (Father of Child) published on 23 October 2024
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Reply from Amanda Barlow, The Parent Team at Bright Horizons Crofton Day Nursery and Preschool
Thank you for your wonderful feedback! We're thrilled that your son's development has soared and that he's enjoying his time with us. Thank you for your review.
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Review from D B (Mother of Child) published on 23 October 2024
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Reply from Amanda Barlow, The Parent Team at Bright Horizons Crofton Day Nursery and Preschool
Thank you for your wonderful feedback! We're so glad to hear about your positive experience at Bright Horizons Crofton. It's great that your son transitioned confidently to school and that your daughter loves coming to see her key person.
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Review from Abby B (Mother of Child) published on 23 October 2024
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Reply from Amanda Barlow, The Parent Team at Bright Horizons Crofton Day Nursery and Preschool
Thank you for your wonderful feedback! We're so glad to hear that your daughter is well cared for and thriving since starting in September. It's great to know our staff's patience and support have made her feel comfortable and that you appreciate the daily updates and reassurance through the app. Thank you for your recommendation.
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Review from Elizabeth B (Mother of Child) published on 16 October 2024
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Reply from Amanda Barlow, The Parent Team at Bright Horizons Crofton Day Nursery and Preschool
Thank you for your lovely review! We're delighted that your daughter is thriving at Bright Horizons Crofton and feels happy and relaxed each day. It's wonderful to hear she's built strong bonds with the staff.
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Review from Jennifer L (Mother of Child) published on 5 September 2024
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Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Crofton Day Nursery and Preschool
Thank you for your great review! We're thrilled to hear that your children have enjoyed their time with us and appreciate the activities and events we offer. It's wonderful to know they've loved the food and the recent events have been a hit. Thanks for your kind words about our staff, we're glad to be part of your family's journey!
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Review from M W (Mother of Child) published on 23 April 2024
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Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Crofton Day Nursery and Preschool
It's heartening to hear about your positive experience with our setting! We understand that transitioning can be daunting, especially for young ones, but we're glad our team supported your son's adjustment. Thank you for sharing your feedback; we're delighted to have your family with us!
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Review from J N (Mother of Child) published on 23 April 2024
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Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Crofton Day Nursery and Preschool
Thank you so much for your wonderful five star review! We're thrilled to hear about your positive experience with the team.
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Review from K P (Mother of Child) published on 18 March 2024
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Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Crofton Day Nursery and Preschool
Thank you so much for your wonderful review! We're thrilled to hear about your positive experience with the team.
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Review from Prachi A (Mother of Child) published on 14 March 2024
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Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Crofton Day Nursery and Preschool
Thank you for your review. We're delighted to hear about your positive experience with our nursery staff. It's heartwarming to know that your 9-month-old is happy and she greets her carer with a big smile.
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Review from A R (Father of Child) published on 12 March 2024
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Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Crofton Day Nursery and Preschool
Thank you for your five-star feedback and for sharing your experience with us.
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Review from Hazel H (Mother of Child) published on 28 February 2024
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Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Crofton Day Nursery and Preschool
We're delighted to hear about your positive experience at Bright Horizons Crofton Day Nursery and Preschool! Your appreciation for our communication, dedicated staff and enriching learning experiences means a lot to us. Thank you for your recommendation!
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Review from Elliott W (Father of Child) published on 27 February 2024
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Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Crofton Day Nursery and Preschool
Hello, thank you for taking the time to share your valuable feedback with us. We're thrilled to hear your son is thriving at our nursery.
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Review from Mario B (Mother of Child) published on 27 February 2024
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Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Crofton Day Nursery and Preschool
Hello, thank you for your five-star feedback and for sharing your experience with us.
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Review from Sarah W (Mother of Child) published on 27 February 2024
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Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Crofton Day Nursery and Preschool
Hello, thank you! We're delighted your girls settled quickly and are thriving. Our staff are dedicated to their happiness and development. We're grateful for your positive feedback and trust.
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Review from Chandralekha S (Mother of Child) published on 27 February 2024
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Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Crofton Day Nursery and Preschool
Hello, thank you so much for your wonderful review! We're thrilled to hear about your positive experience with the team.
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Review from Lauren C (Mother of Child) published on 22 February 2024
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Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Crofton Day Nursery and Preschool
Hello, thank you so much for your positive feedback!
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The Review Score of 9.9 (9.878) out of 10 for Bright Horizons Crofton Day Nursery and Preschool is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 28 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.
The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.878 for Bright Horizons Crofton Day Nursery and Preschool is calculated as follows: ( (297 Excellents x 5) + (35 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 335 Ratings = 4.878
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Bright Horizons Crofton Day Nursery and Preschool is based on 28 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 68 number of registered child places is 13.6, which has been reached with 28 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.
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