Anerley Day Nursery

Schoolkeepers House, Anerley Road, Anerley, London SE20 8BD
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9.7 60 Reviews
  • Anerley Day Nursery, London
Anerley Day Nursery formerly known as Crystals Early Years Centre is located in a large two storey building, complete with off-street parking.

The setting has a large open plan baby room which has free flow access to the outdoor space.

They have a sensory room, located within the Baby Room, which is suitable for all age groups. It has a floor to ceiling bubble tube, multiple fibre optics, projectors, rotating disco ball and a twirler light shining different colours and patterns across the walls of the room.

The older are located on the first floor and children are encouraged to take part in independent and challenging activities to prepare them and help them achieve their milestones. These activities include setting the table, being a 'helper of the day', pouring their own water and placing artwork into their own personalised trays ready for home time.

Healthy, warm and nutritious meals are prepared daily by the nursery cook and support the healthy growth and development of each child. Specific dietary requirements can also be catered for.

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Care Provided by Anerley Day Nursery

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Delilah Theocharous (Manager)
  • Number of Childcare Staff
  • 28
  • Total Places for Children
  • 64
  • Age Range
    • from 0 years 3 months
    • to 2 years 0 months
  • Opening Times
  • Monday 07:30-18:30
    Tuesday 07:30-18:30
    Wednesday 07:30-18:30
    Thursday 07:30-18:30
    Friday 07:30-18:30
  • When Closed
  • Bank Holidays & Christmas

Anerley Day Nursery Reviews (60)

Total of 60, showing 1-20
9.7

Anerley Day Nursery has a Review Score of 9.7 (9.724) out of 10, based on 27 reviews in the last 2 years. Over all time Anerley Day Nursery has 60 reviews.

Overall Experience

  • 55
  • 3
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Date Published

60
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10
27
33

Review from Katie F (Mother of Child) published on 13 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic nursery. The team are brilliant and really cares about the children and seems to know them really well. There are lots of creative and interesting activities to support their learning and to help them develop; for example, learning about road safety, or helping to cook lunch. Our son is really
happy there and I would 100% recommend it!

Reply from Robyn Hattingh, Marketing Team Lead at Anerley Day Nursery

Thank you for your feedback on Anerley Day Nursery. We are glad to hear your son is happy with us and that you're happy leaving him in our care! We are committed to providing outstanding childcare and education to each and every child, teaching practical life skills as well as preparing them for school are a part of our everyday life at nursery school.


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Review from D G (Mother of Child) published on 7 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our daughter loves going to Anerley Day Nursery. The staff are friendly and attentive, we are kept up to date well as parents and we have seen our child develop new skills and expand her vocabulary every week. Activities are very varied and creative, it is a joy to see. The nursery seems well managed
which is an impression we got from our very first contact onwards and always responsive, flexible and helpful. We couldn't have asked for a better place for our daughter.

Reply from Robyn Hattingh, Marketing Team Lead at Anerley Day Nursery

Thank you for your review of Anerley Day Nursery. We are so pleased to hear that your daughter loves attending our nursery and that you feel cared for as parents too. We are passionate about providing outstanding childcare and education, your feedback means a lot to us!


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Review from E M (Mother of Child) published on 18 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

A pleasant setting with lots of space and thought-out areas and enough outside space for a London location. Staff seem friendly, take time to update us and appear to have genuine connections with our children. Since new management and ownership in the last couple of years, it is much improved, with
a far more human touch and less staff turnover. Also wonderful to see some male staff, in such a key role for children's development.

Reply from Robyn Hattingh, Marketing Team Lead at Anerley Day Nursery

Hi there and thank you for your feedback on Anerley Day Nursery. We are delighted to hear that you and your family are enjoying our day nursery and are happy with the changes over the last while. We always make the well-being of our children in our care the top priority, regardless of what is going on - and we always try to improve where we can. So we are glad you have had a positive experience of all we have implemented and accomplished together.


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Review from S J (Mother of Child) published on 18 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our daughter has been at Anerley Day Nursery for almost 3 years. From the start, she has been very happy there. The team are fantastic and I'm confident that she is very well looked after. There seems to be constant activity and support for educational development. The meals are all cooked on-site and
look healthy and balanced.
I think it's a safe, loving and stimulating environment for my child.

Reply from Robyn Hattingh, Marketing Team Lead at Anerley Day Nursery

What a lovely review of Anerley Day Nursery, thank you! We are so pleased that you are so confident in our care for your daughter - we know leaving your child at a day nursery is a huge decision and we're grateful you chose us! We do everything we can to provide outstanding holistic childcare - from the education, to the fun, to the meals and safety of the nursery setting. We are so glad to hear that you and your children are experiencing this.


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Review from T S (Mother of Child) published on 18 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the nursery. My son has been really happy here. The nursery team keeps us up to date. Excellent food for children. Very happy. Regular stay and plays, regular parents' evenings help to involve parents.

Reply from Robyn Hattingh, Marketing Team Lead at Anerley Day Nursery

Thank you for your review of Anerley Day Nursery. We are so glad you and your son are happy with the nursery and that you feel involved and up to date. We will continue striving to provide the best possible care and education to your son.


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Review from M A (Mother of Child) published on 18 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A wonderful place with great toys and decor for children, lovely staff and caring. They genuinely care about children and I can see this when dropping my son who is smiling and jumping to get in. Highly recommended.

Reply from Robyn Hattingh, Marketing Team Lead at Anerley Day Nursery

Thank you for your review of Anerley Day Nursery! We are so happy your son is enjoying his time with us and looks forward to it! We are dedicated to providing excellent childcare and education to your child and ensuring you have peace of mind when you leave him in our care.


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Review from S G (Mother of Child) published on 21 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

Normally I am not writing reviews, however, I decided to do so for other parents who might be reading these, like I did when I decided to enrol my child here. There are activities during the day, however these are not always communicated with parents so we are not always aware what our child is doing
unless we ask specifically for more information. Few times that we joined the nursery for parents/kids activities we felt that staff did not have any special bonds with our son which is sad to think especially when he spends five days a week there. The garden in the back is small so we feel that was ok up until 2.5 years old, but as kids need to be more active a bigger garden would be beneficial to release their energy. Once Grandir took over changes are just announced and it's hard to understand to who to talk to. Also on the website outings to local parks are advertised but these are not happening. On the good side the food is freshly made onsite every day!

Reply from Charlotte Whyatt, Marketing and Communications Executive at Anerley Day Nursery

Hi, thank you for taking the time to leave a review. We appreciate you taking the time to leave your thoughts on your experience with us at Anerley Day Nursery and Preschool, feedback from our families is always welcome.


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Review from Fei D (Mother of Child) published on 28 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has been attending the nursery for a number of months now - I was originally intending to use a different nursery but after a viewing with the manager and another particular member of staff I was won over to Anerley Day Nursery. On a later visit they also promised to make sure my baby would be
well cared for and greatly reassured me. I am a very nervous mum as my little man is my world!
He is happy to be there in the mornings, and is smiley and cheerful at pickup. They went the extra mile with his settling, which was greatly appreciated, and room staff and nursery management are happy to talk through any concerns with me in person or through the app. Photos and feedback are also regularly updated using the app throughout the week, which provides a nice insight to his experiences. Room leader (his key person) and her team, have taken good care of him.
The room is very nice - recently refurbished and with good facilities. The staff set up a different theme each week for the children, with garden and park time.

Reply from Charlotte Whyatt, Marketing and Communications Executive at Anerley Day Nursery

Hi, thank you for taking the time to leave a review. Settling in sessions help your little one adjust to our nursery environment with the support, warmth and encouragement of our dedicated nursery team. Building strong parent partnerships is so important to us and our team is always open and willing to discuss any concerns, working collaboratively with our families to come to an effective, appropriate solution.


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Review from Patience A (Mother of Child) published on 15 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has been at the nursery since he was 5 months old, the team have gone above and beyond to support my son from day one, my daughter also used to attend the nursery and there has been two consistent staff since then that have been like family, could not have asked for a better setting. Every single
person is friendly and really goes above and beyond. Even though my son has special needs he is not treated any different. He is loved by everyone in the building from the management team to the staff in the kitchen. Anerley Day Nursery really has given me a home-from-home experience and can’t recommend it enough to anyone looking for somewhere that their child will be happy!

Reply from Charlotte Whyatt, Marketing and Communications Executive at Anerley Day Nursery

Hi, thank you for taking the time to leave a review. Our dedicated team work hard to ensure all children feel happy and confident in our warm, inclusive nursery environment. They really take the time to understand their individual needs and the support they need to thrive.


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Review from S M (Mother of Child) published on 25 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The nursery creates a safe and fun environment where my little man can flourish.
The activities are varied and age-appropriate. The parent's evenings are very informative and provide great insight into development and progression.
We love the stay-and-play, it's amazing to step into my little man's
world, to see what activities they are enjoying and how they are interacting with other children.
The food is varied and wonderful to see little man exploring new foods.

Reply from Charlotte Whyatt, Marketing and Communications Executive at Anerley Day Nursery

Hi, thank you for taking the time to leave a review. It's great to hear that your little one is flourishing with us! Our dedicated team devise creative, engaging activities for the children to enjoy throughout the nursery day. Informed by our bespoke education programmes, these provide fun opportunities for learning and development. We strive to maintain reliable and informative communication with our families to ensure that are kept up-to-date on their little one's progress and many achievements.


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Review from Ian R (Father of Child) published on 18 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Great experience, the staff are really helpful and I feel it has really helped with my daughter's development. I have nothing but good words for how they have handled the care of my daughter and frequently kept us up to date with her activities.

Reply from Charlotte Whyatt, Marketing and Communications Executive at Anerley Day Nursery

Hi, thank you for taking the time to leave a review. Our dedicated team is passionate about providing exceptional childcare and education. Maintaining informative and reliable communication with our families is so important in building a strong partnership between nursery and home.


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Review from L H (Mother of Child) published on 15 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son started nursery in January at 11 months old and has always been nervous around people he doesn’t know, but his key worker is absolutely fantastic and now he puts his arms out at the door, which just shows me how safe he feels there.
Excellent communication through the app, and I’m never made
to feel like I’m pestering the staff too much when I have loads of questions about his day.
My son has definitely become more confident since starting nursery, which has made social settings easier for us outside of nursery, so thank you so much.

Reply from Charlotte Whyatt, Marketing and Communications Executive at Anerley Day Nursery

Hi, thank you for taking the time to leave a review. Children feel supported and secure in our warm, nurturing nursery environment which allows them to develop their confidence. Our app is a great communication tool and gives our families a brilliant insight into their little one's nursery day.


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Review from Gemma R (Mother of Child) published on 15 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter loves her time at nursery and has developed really strong social, speaking, numerical and practical skills from being at nursery since she was 1. The staff are brilliant and I know my daughter is being well looked after. Thank you.

Reply from Charlotte Whyatt, Marketing and Communications Executive at Anerley Day Nursery

Hi, thank you for taking the time to leave a review. Children have plenty of engaging and creative opportunities for learning throughout the nursery day with the activities devised by our teams. Informed by our bespoke education programs, these help them to develop important skills whilst having plenty of fun.


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Review from M F (Mother of Child) published on 15 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Both of my children attend this nursery, and the care for them has been exceptional.
The staff are outstanding and go out of their way to look after the children.
10/10 recommended.

Reply from Charlotte Whyatt, Marketing and Communications Executive at Anerley Day Nursery

Hi, thank you for taking the time to leave a review. Ensuring we have a passionate, supportive and knowledgeable nursery team is crucial in the provision of exceptional childcare and education.


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Review from N M (Mother of Child) published on 7 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at the nursery are like extended family. Our son is beyond happy there; it’s a joy to see him thrive under such care and attention. His development improves every day, from his vocabulary to numbers and colours. I couldn't praise the nursery anymore; they are just amazing (and very fun too!).

Reply from Charlotte Whyatt, Marketing and Communications Executive at Anerley Day Nursery

Hi, thank you for taking the time to leave a review. It’s so great to read that your little one is so happy here! Our caring team are so passionate about helping children to learn and grow. They provide a supportive, nurturing nursery environment and a variety of great activities in conjunction with our specially-designed education programmes to help encourage, inspire and empower children in their development.


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Review from Jack W (Father of Child) published on 11 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A fantastic nursery, run by dedicated and loving nursery staff. It's been nothing but a pleasure dealing with them, and my son loves it there.


Thank you Anerley Day Nursery with a special shout out to three members of staff.


Reply from Charlotte Whyatt, Marketing and Communications Executive at Anerley Day Nursery

Hi, thank you for taking the time to leave a review. It's fantastic to hear that your little one is loving his time here! We take great pride in our team of passionate and knowledgeable nursery professionals who work incredibly hard to provide exceptional care and education.


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Review from Pardaad C (Father of Child) published on 4 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our son has been in the baby room now for seven months and he absolutely loves it. The staff are wonderful and take excellent care of him. He comes back super happy every day, having experienced a variety of activities from painting to dancing, to water play and baking. The food is also really varied
and goes down a treat. We couldn't recommend enough.

Reply from Charlotte Whyatt, Marketing and Communications Executive at Anerley Day Nursery

Thank you for taking the time to leave a review. It's so great to hear that your little one is loving his time here! Providing a great variety of activities for the children to enjoy is so important in helping them to develop important skills for the future.


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Review from Robert C (Father of Child) published on 25 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our daughter has been going to Anerley Day Nursery for over a year now and we couldn't be happier with them. She loves going to nursery and we are very pleased with her progress. They are great with her and we are kept very well informed about what she's been doing, what she's been eating and how she
is on their dedicated app. Five stars.

Reply from Charlotte Whyatt, Marketing and Communications Executive at Anerley Day Nursery

Hi, thank you for taking the time to leave a review. It's so great to hear that you and your family are happy with your experience! Our enthusiastic, knowledgeable team strives to provide a nurturing environment where every child can thrive.


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Review from A B (Mother of Child) published on 21 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our daughter has been attending for nearly a year, she absolutely loves it. The staff have been supportive, friendly and very approachable. We are so pleased with our daughter's development, she is thriving and being supported by them. The summer report was great to read and really helped us know more
about how she's doing and what she's doing in nursery. The parents' evenings are great and provide more insight.

Reply from Charlotte Whyatt, Marketing and Communications Executive at Anerley Day Nursery

Hi, thank you for taking the time to leave a review. It's so great to hear that your little one is enjoying her time here! Our team is so passionate about helping to inspire, empower and nurture children to develop important skills for the future.


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Review from K W (Mother of Child) published on 21 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has been attending the nursery for a year now. He really loves going in, his teachers are all so lovely and welcoming. When my child started he was only saying a few words, now his vocabulary has increased and is saying more sentences.
They helped with potty training when he was ready.
I think
the staff are all knowledgeable in childcare and I would recommend Anerley Day Nursery to all who ask.

Reply from Charlotte Whyatt, Marketing and Communications Executive at Anerley Day Nursery

Hi, thank you for taking the time to leave a review. Our fantastic team are so passionate and knowledgeable in their roles, working hard to help children develop important life skills, so it's great to hear that your little one is thriving with us!


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Current Review Score: 9.7 (9.724)

Overview of Review Score

The Review Score of 9.7 (9.724) out of 10 for Anerley Day Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 27 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.724 for Anerley Day Nursery is calculated as follows: ( (243 Excellents x 5) + (69 Goods x 4) + (10 Satisfactorys x 3) ) ÷ 322 Ratings = 4.724

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Anerley Day Nursery is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 number of registered child places is 12.8, which has been reached with 26 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

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Awards / Recognitions (8)

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Meet the Team (1)

Delilah

Delilah Theocharous

Job Title: Nursery Manager

Delilah Theo, Manager and Level 3 Diploma for the Children and Young Peoples workforce. Delilah has worked at Anerley Day Nursery for 12 years where she worked her way up to being the manager. Delilah aims to create an environment where children can feel happy and safe and reach their full potential.


Frequently Asked Questions about Anerley Day Nursery

What is the Age Range of Children that Anerley Day Nursery accepts?

Anerley Day Nursery accepts Children aged from 0 years 3 months to 2 years 0 months.

What Days & Hours is Anerley Day Nursery Open?

Anerley Day Nursery is open: Monday 07:30-18:30, Tuesday 07:30-18:30, Wednesday 07:30-18:30, Thursday 07:30-18:30, Friday 07:30-18:30.

How many Children does Anerley Day Nursery have capacity for?

Anerley Day Nursery has capacity for a total of 64 Children.

How far is Anerley Day Nursery to the centre of London?

7.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Anerley Day Nursery to verify any information. View our terms and conditions. Anerley Day Nursery has a Platinum Service – more info.