Anerley Day Nursery

Schoolkeepers House, Anerley Road, Anerley, London SE20 8BD
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9.7 60 Reviews
  • Anerley Day Nursery, London
Anerley Day Nursery formerly known as Crystals Early Years Centre is located in a large two storey building, complete with off-street parking.

The setting has a large open plan baby room which has free flow access to the outdoor space.

They have a sensory room, located within the Baby Room, which is suitable for all age groups. It has a floor to ceiling bubble tube, multiple fibre optics, projectors, rotating disco ball and a twirler light shining different colours and patterns across the walls of the room.

The older are located on the first floor and children are encouraged to take part in independent and challenging activities to prepare them and help them achieve their milestones. These activities include setting the table, being a 'helper of the day', pouring their own water and placing artwork into their own personalised trays ready for home time.

Healthy, warm and nutritious meals are prepared daily by the nursery cook and support the healthy growth and development of each child. Specific dietary requirements can also be catered for.

Care Provided by Anerley Day Nursery

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Delilah Theocharous (Manager)
  • Number of Childcare Staff
  • 28
  • Total Places for Children
  • 64
  • Age Range
    • from 0 years 3 months
    • to 2 years 0 months
  • Opening Times
  • Monday 07:30-18:30
    Tuesday 07:30-18:30
    Wednesday 07:30-18:30
    Thursday 07:30-18:30
    Friday 07:30-18:30
  • When Closed
  • Bank Holidays & Christmas
Total of 60, showing 41-60
9.7

Anerley Day Nursery has a Review Score of 9.7 (9.724) out of 10, based on 27 reviews in the last 2 years. Over all time Anerley Day Nursery has 60 reviews.

Overall Experience

  • 55
  • 3
  • 2
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Date Published

60
6
10
27
33
Overall Experience  Overall Experience 5.0 out of 5

My daughter has been coming to the nursery since she was 9 months old- on the recommendation of our friend whose older daughter also went there. The staff are all brilliant- obviously taking an interest in and great care over the children’s development and wellbeing. My daughter loves coming here and
has made wonderful bonds with her teachers and the other children. I have already recommended the nursery to others and will continue to do so.

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Overall Experience  Overall Experience 5.0 out of 5

My experience with Crystal Early Years has been incredible.
The staff are extremely friendly and professional, they make you feel so relaxed about leaving your child in their care.
I would recommend this nursery to anyone!

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Overall Experience  Overall Experience 5.0 out of 5

My daughter has been going to Crystal Early Years since she was 13 months old and she’s coming up to her 4th birthday. Not only does she love it there and has made such amazing friends but the staff go above and beyond for the children and parents. I always feel so safe and happy that she’s in such
good hands and she always comes home super happy and fulfilled from such a wonderful creative day. I will be sad when she has to leave as it’s such a brilliant place.

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Overall Experience  Overall Experience 5.0 out of 5

I often come and collect my little brother from the nursery! The staff is always very friendly and polite! My brother seems a lot more confident since coming here and has learned lots. Would recommend to other parents.

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Overall Experience  Overall Experience 5.0 out of 5

Both of my children have attended Crystal Early Years Centre. My eldest recently left to go to school after attending the nursery since he was ten months old. Throughout all that time, the carers at the nursery have been a pleasure to work with. They have consistently gone out of their way to support
my children and provide myself and my husband with regular updates on their progress. Whenever there have been concerns around my children's behaviour, they have worked through them with patience and care. At all times I have felt completely confident that the nursery has the best interests of my children at heart. They develop true bonds with the kids and delight in seeing them grow and achieve their milestones. My son started school confident in his socialisation skills and excited to learn. I am certain that the support Crystal Early Years provided over the past four years has played a big role in that. I now love to see my youngest enjoying nursery just as much as my eldest did.

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Overall Experience  Overall Experience 5.0 out of 5

My daughter has been going to this nursery since she was two, and she has really enjoyed it. It has new management that is doing really well, and you can tell the difference since it’s been in place.
Thanks to the staff for all that they do.

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Overall Experience  Overall Experience 5.0 out of 5

After visiting several different Nurseries trying to find the right one, I couldn't be happier we chose Crystal Early Years and I know we made the right decision, it is not an easy decision.


Once we had a look around at all the different rooms and met some of the members of staff I was very impressed.
They

all seemed very lovely and I got a lovely calm feeling from the staff and nursery.


My child is very happy which is very important and she is always excited to go to the nursery and always comes home with a new picture or drawing! I won't have any room left on the fridge at this rate!
Highly recommended, Great staff, Great nursery.


Reply from Delilah Theocharous, Manager at Anerley Day Nursery

Thank you for this review, we really appreciate this!


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Overall Experience  Overall Experience 5.0 out of 5

My little girl of 20 months has been going to Crystal Early Years now for almost a year. I'm so grateful that I managed to find a nursery with such lovely staff who I feel comfortable leaving her with. The nursery staff provide a genuinely warm and caring environment, they are very attentive to any
queries or requests I have, and they always seem to have fun and exciting activities planned. My daughter absolutely loves dancing and playing in the sensory room that they have within the baby room. The staff have been really wonderful at helping my daughter adjust back to nursery after lockdown and she seems really happy whenever we talk about her day!

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Overall Experience  Overall Experience 5.0 out of 5

Since my child started at Crystal Early Years, I have always been extremely happy with the care provided. Staff are excellent and my child is always excited to attend. Would and have recommended to friends.

Reply from Delilah Theocharous, Manager at Anerley Day Nursery

Thank you so much for your review.
Many thanks
Delilah and the team.


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Overall Experience  Overall Experience 5.0 out of 5

Best bunch of girls I’ve met between nurseries. They helped both my older children with their toilet training more than I could and they were brilliant with the kids if they were upset etc. They have made me and my children at ease every time I leave them for the day. My youngest now attends and can't
wait to go back in September. Keep up the good work girls.

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Overall Experience  Overall Experience 5.0 out of 5

My daughter has attended this nursery for over two years. All staff have been extremely caring and professional throughout this time. She enjoys nursery and is always keen to go and she enjoys the activities. Staff have also been accommodating to her specific needs.

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Overall Experience  Overall Experience 5.0 out of 5

My son has been at the nursery for 2 years and loves it. The staff are personable, friendly and he loves spending time with them as well as his peers. Staff take into account his interests and development and tailor his learning and care when they can. They are firm but fair if necessary with any behavioural
issues if they arise. My son loves going every day and comes home happy and fulfilled. My only feedback is that the building could do with some upgrading but I understand this is in the plans.

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Overall Experience  Overall Experience 5.0 out of 5

The nursery is big bright and with a lovely garden. The staff at the nursery is very nice. You feel that you can contact them to check on your baby at any time. My baby has been settling well and seems very happy.

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Overall Experience  Overall Experience 5.0 out of 5

My son has been attending the nursery since he was 9 months and he is now 3.5 years old and he loves it. Never had any issues, staff are always so lovely, my son has had some health issues and they have always been so helpful and accommodating towards this. The staff always make me feel at ease with
leaving my son with them, keeping me updated on his reviews and how he is coming on so well. Definitely recommended from us.

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Overall Experience  Overall Experience 5.0 out of 5

The nursery have been consistent and positive in their approach to childcare throughout a change in management and COVID; safety is their primary concern and we are always pleased with developmental updates and an overview of the day's activities on collection. Our small person is very happy and we
would strongly recommend this nursery.

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Overall Experience  Overall Experience 5.0 out of 5

Crystal Early Years is a fantastic nursery and it's incredibly convenient as it's over the road from Anerley Station. We're lucky to have it on our doorstep. My son has been going there since he was around 8 months old and seeing how happy he was there, straight away, really put my mind at rest. He
always smiles when he's dropped off in the morning and we always have a nice chat with his carers for the day when we pick him up in the evening.

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Overall Experience  Overall Experience 4.0 out of 5

Our little girl (30-months-old) has been going here for well over a year now and she loves it. The team are great, their investment in the kids is genuine and there's consistency which has allowed the relationships to grow between child and carers and helped our child feel secure. Lots of home-cooked
food/and food choices and there's a good energy about the place.
I'd recommend it to anyone.

Reply from Delilah Theocharous, Manager at Anerley Day Nursery

Thank you for your review.
Many thanks,
Delilah.


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Overall Experience  Overall Experience 5.0 out of 5

Absolutely five star care and provision. The staff are amazingly caring, positive and knowledgable about the interests, personal development and well being of our daughter. It was the same for our son. Both kids adored the setting; loved going. Can’t recommend it enough!

Reply from Delilah Theocharous, Manager at Anerley Day Nursery

Thank you for this review, it is much appreciated. Delilah & the Team.


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Overall Experience  Overall Experience 5.0 out of 5

Sending my son here was the best choice I’ve made, his previous nursery didn’t have the correct learning materials in place than Crystal Early Years does. I am delighted to say that this is an outstanding nursery and I guarantee my son will learn much better and quicker as you can tell they focus well
on the children. My son also comes home with dry clothes as they pay great attention to his potty training which I’m also glad about.

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Overall Experience  Overall Experience 3.0 out of 5

I've had a good experience with this nursery. The staff are great warm and friendly always greet with a smile. They communicate well about your child day to day activities and there learning and development.

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Current Review Score: 9.7 (9.724)

Overview of Review Score

The Review Score of 9.7 (9.724) out of 10 for Anerley Day Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 27 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.724 for Anerley Day Nursery is calculated as follows: ( (243 Excellents x 5) + (69 Goods x 4) + (10 Satisfactorys x 3) ) ÷ 322 Ratings = 4.724

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Anerley Day Nursery is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 number of registered child places is 12.8, which has been reached with 26 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Awards / Recognitions (8)

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Meet the Team (1)

Delilah

Delilah Theocharous

Job Title: Nursery Manager

Delilah Theo, Manager and Level 3 Diploma for the Children and Young Peoples workforce. Delilah has worked at Anerley Day Nursery for 12 years where she worked her way up to being the manager. Delilah aims to create an environment where children can feel happy and safe and reach their full potential.