Cybertots at The Crescent

1 Avenue Crescent, Acton, London W3 8ES
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9.6 62 Reviews
  • Cybertots at The Crescent, London
Cybertots at The Crescent has been designed to promote learning and development in a fun, safe and happy environment and offers additional classes to enhance children’s development including art, drama and French. There is large outdoor area where children are encouraged to take part in a variety of activities designed to develop both their physical health and imagination.

Cybertots at The Crescent is located in a conservation area, close to Acton Town tube station and offers childcare for children aged from two to five years. The nursery was the first of its kind to install a live video feed allowing parents to check in during the day.

Meals are prepared daily onsite and special dietary requirements can be catered for.

Care Provided by Cybertots at The Crescent

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Melanie Harrington (Manager)
  • Admission Criteria
    • None
  • Number of Childcare Staff
  • 15
  • Total Places for Children
  • 27
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 08:00-18:00
    Tuesday 08:00-18:00
    Wednesday 08:00-18:00
    Thursday 08:00-18:00
    Friday 08:00-18:00
  • When Closed
  • Bank Holidays, Easter, Christmas & New Year

Funding & Fees Guide for Cybertots at The Crescent

  • Fees start from £93 per day


  • We offer the new extended funding for children 9 months and above


  • Parking
  • Restricted parking between 9.00 am and 10.00am and 3.00 pm and 4.00 pm


Cybertots at The Crescent Reviews (62)

Total of 62, showing 21-40
9.6

Cybertots at The Crescent has a Review Score of 9.6 (9.600) out of 10, based on 6 reviews in the last 2 years. Over all time Cybertots at The Crescent has 62 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

This nursery is absolutely amazing. They do amazing things with the children in a fun and nurturing environment. A wonderful place for your child to thrive and become curious about the world and explore it with the wonderful staff. They go above and beyond every day and clearly really do care about
the children. My daughter has just transitioned to Reception class and they did a wonderful job of orientating her and getting her ready for "Big School". Whilst at nursery she has been learning Spanish, Dance, Football, and attending Forest school - all simply managed in-house.
Wonderful management too who are very approachable and open to discussion.

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Overall Experience  Overall Experience 5.0 out of 5

Cybertots at The Crescent has an outstanding local reputation, and that reputation is very well deserved. It’s a small nursery with a family feel. My little girl has struggled a little to settle - overwhelmed by a long day - but the Cybertots team have done all they can to support her (and me - a neurotic
mother!). Her development since joining a couple of months ago has sky-rocketed. Her language is more sophisticated, she’s grown in confidence and independence. She’s adopted a myriad of new skills. She’s also developed a far more adventurous palate, as the food is exceptional!
I’m so grateful to the team and couldn’t rate this nursery any higher.

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Overall Experience  Overall Experience 5.0 out of 5

Cybertots is an amazing nursery and I cannot recommend it highly enough. Our daughter is now 4.5 and has attended the nursery since she turned 1 whilst our Son started in the baby room a couple of months ago.
The staff at Cybertots are incredibly caring, creative and supportive of the children.
My daughter loves nursery and the teachers there who really know the children and spend time teaching them individually.
Every day they seem to do something wonderful - from forest school trips to Gunnersbury Park to crafting to spending time in the lovely garden. The staff are so creative in their use of space and activities.
The nursery is small and the children play really well together and build close bonds. This also means they learn to play with different aged children really well and accommodating play - which we really noticed.
I feel so grateful that our children go to Cybertots and that it has given them so much confidence. Thanks.

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Overall Experience  Overall Experience 5.0 out of 5

All the staff are fantastic, I can not speak highly enough of them! Always ready with a smile and kind word, they created this amazing safe, nurturing and dynamic environment within which my children have thrived and grown. The low turnover in staff is reflected in the strong bonds built with the kids
and the relationships they form just add to the genuine warmth and love felt there. Feedback is regular, structured and constructive, allowing us to work together with the staff to help our children not just educationally but through potty training, dropping naps and all the other life events our little people go through. When my eldest left last September for school they managed the transition amazingly, leaving me a proud Dad at the school gets as he bounced happily into school for the 1st time. Throughout the pandemic Cybertots has been a safe port in a storm as far as our family is concerned, the kids home from home, and they both love every minute of it. Thank you to the team!

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Overall Experience  Overall Experience 5.0 out of 5

My son has attended Cybertots since he was 1 and we couldn’t be happier with our choice of nursery. The children are extremely well looked after and the CCTV was a real benefit for us, particularly when he first started - it was reassuring to see him happy and settled when returning to work. He has
developed great relationships with the staff and I have always been impressed with the extra-curricular events to ensure the children have lots of fun! Overall the nursery has a lovely community feel and the staff are friendly and warm and most importantly my son loves going due to the wide variety of activities which they do. My daughter will also be attending next year.

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Overall Experience  Overall Experience 5.0 out of 5

The best nursery around, my daughter loves going and has done since she was one year old. Such warm, loving and kind staff who inspire and educate as well as nurture and care. They have a cosy environment but are also taken on trips to forest school as they get older, have really fun seasonal events
organised for them and eat far better than I do with three wholesome home-cooked meals a day! Very low staff turnover too so they build a truly brilliant relationship with your child.
My son will definitely be going when I go back to work!

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Overall Experience  Overall Experience 5.0 out of 5

This is a well organised, nurturing nursery. It provides a calm, home-style setting. There is home-cooked food on site, a lovely outside space, additional activities (forest school, singing club, Spanish, lots of festivals and holidays celebrated ) which make this nursery a wonderful environment for
small people.
The nursery manager is kind, organised and runs an excellent nursery. I cannot recommend this nursery enough and we are sad to be leaving.

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Overall Experience  Overall Experience 5.0 out of 5

Really well run nursery lead by the manager who shows great care and kindness towards our two daughters who attend. The children enjoy going to nursery and the fun activities they do and is very good for their social development. Really happy with the choice we made and would definitely recommend!

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Overall Experience  Overall Experience 5.0 out of 5

My experience with Cybertots has been amazing. I couldn’t be happier sending my child here. All the staff are well trained, professional, caring, very pleasant and overall, just fantastic. My little one absolutely loves going to Cybertots, the facilities are superb, clean and safe. They also prepare
fresh food in house. I honestly can’t recommend this place enough, there is no other place I would want to send my children.

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Overall Experience  Overall Experience 5.0 out of 5

My son who is now five attended Cybertots at The Crescent and my daughter who is two is currently there four full days. As soon as I looked around the nursery I knew it was the right place to send my children, with the wonderful staff, gorgeous outside space and the children all seem so happy. I was
instantly made to feel welcome and was impressed with the varied activities including Spanish lessons, that the nursery offered. I constantly recommend the nursery to anyone who is looking or moving to the area, it has a real family atmosphere and a low turn over of staff so there is always continuity for the children. I feel lucky to have such a fabulous nursery on my doorstep.

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Overall Experience  Overall Experience 5.0 out of 5

A wonderful nursery with fabulous staff. My daughter settled so quickly and every day since she has woken up asking if it is a nursery day! The staff are so caring and have been so helpful when we have any blips, always offering reassurance and helpful suggestions. Couldn’t be more grateful as a working
mummy knowing my daughter is so well looked after.

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Overall Experience  Overall Experience 5.0 out of 5

This is a lovely nursery where our three-year-old son is very well cared for and given a range of stimulating activities every day. The staff are friendly and organised and we are very happy with the overall experience.

Reply from Katya Ozols, Director at Cybertots at The Crescent

Thank you for your review, it is very much appreciated. We are sorry to hear that you think we could improve on our meals as our organic offering is unique to the area. We pride ourselves on being the best and would love to hear more detailed feedback on how you think we could improve on our meals as well as our outside space, so please do reach out to us.


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Overall Experience  Overall Experience 5.0 out of 5

I have 3 daughters, currently 2 of whom are attending Cybertots at The Crescent and I could not ask for a better nursery! I have used nurseries for my eldest in Notting Hill rated outstanding and also Southgate however this nursery, Cybertots, in particular, is the most kind, caring well-equipped and
on point nursery I have ever used. The manager has clearly trained her staff amazingly and my children are always happy and do lots of activities. They are fed great food and have all their needs met including brushing their own teeth. The children are also very well behaved! More importantly, they come back home with joy and excitement to tell me what they have done for the day. I have absolutely no doubt this nursery should be rated outstanding and I 100% know the manager has a big part to play in training her staff so well and being part of a team and having a homely, warm, loving environment to work in and have children be around. I couldn't ask for anything more from Cybertots at The Crescent!

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Overall Experience  Overall Experience 5.0 out of 5

Since joining Cybertots at The Crescent in 2018 my daughter has thrived and grown emotionally and intellectually, with fun-filled days and lots of cuddles. We are absolutely devasted to be progressing up to 'big school' this September and only wish we could bring every member of the Crescent team along
with us.
Staff turnover is low so you always know team members personally. The feeling is of one of community and love so understandably it is now rather oversubscribed; the long waiting-list for baby room when my second daughter was born (irritating but entirely my own fault for not signing up sooner) was entirely justified and warranted. I have two girls currently attending (one baby, one pre-school as mentioned above) and from catering to cleanliness to communication Cybertots has consistently ticked all of my boxes. My husband and I have always felt included and supported by the team at Cybertots and we will miss them terribly when we move on.

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Overall Experience  Overall Experience 5.0 out of 5

My daughter has been at Cybertots at The Crescent for two years now. From the moment I stepped in I asked where I could sign her up as the atmosphere is a home from home. The staff genuinely care for your child like their own with a professional and energetic approach. She gets to go to Forest school
regularly and has thrived due to all the activities and projects they do about festivals, ecology and space. Knowing you have secure access to the cameras on site was brilliant when she first started and I love to pop in from time to time whilst I’m at work to see what she is up to. She speaks about friends and staff outside of nursery with joy. This place has helped my daughter to see that learning is fun and provided a great foundation for her early years learning.

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Overall Experience  Overall Experience 5.0 out of 5

I can't recommend Cybertots at the Crescent highly enough. It has a warm, family feel and, without exception, the staff are friendly, caring and enthusiastic about what they do. A huge amount of thought and planning clearly goes into the activities that are available, whether that's Spanish classes,
Forest School or hatching baby chicks! Our daughter has thrived while she's been there and I feel totally confident that she is in the best hands when she's there.

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Overall Experience  Overall Experience 5.0 out of 5

Amazing place run by the nicest people you could hope to meet. My son absolutely loves going to nursery and amazes me with everything he learns there. He never wants to leave when I pick him up. Cybertots at The Crescent are superstars!

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Overall Experience  Overall Experience 5.0 out of 5

We love Cybertots at The Crescent. Our son has been there for almost a year now and we feel so happy and secure about his care. Really wonderful staff who are always doing interesting things with the kids, such as teaching them how to go camping, about various holidays, there's a singing instructor,
a dance instructor and a weekly Spanish lesson. Also it is really nice to be able to check in on my son during the day via the cameras. Cybertots at The Crescent is just a really cosy place and I'm thrilled our son got a spot there.

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Overall Experience  Overall Experience 5.0 out of 5

This nursery ticks all the right boxes for any parent.
It’s clean, the food is all made fresh by their chef every day. Even the bread is baked fresh there every morning. They are caring, attentive, make you feel like they are your child’s second family, and add to that the fact that I can log on to
a security camera and watch my child having a great time any time I want is that extra mile of added relief that I seriously need whilst away from my child all day.
In terms of education, they provide an incredible variety of knowledge and activities for the kids, from Spanish to art, to forest school and even yoga!
To sum up, in a word, Cybertots is perfect and I wouldn’t send my children anywhere else.

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Overall Experience  Overall Experience 5.0 out of 5

The nursery itself is so cozy, such as a family or at home would be. My child started since she was one years old and she has been approached with positivity and encouraged to be independent. Thanks to that, she is so confident to behave herself and tries to find some positive approach to anything even
though her character is a bit shy at first step. The respect to each single personality is also highly appreciated from parents. Furthermore, there are loads of creative experiments, experience and activities which have children excited and interacted.

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Current Review Score: 9.6 (9.600)

Overview of Review Score

The Review Score of 9.6 (9.600) out of 10 for Cybertots at The Crescent is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 6 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Cybertots at The Crescent is calculated as follows: ( (71 Excellents x 5) ) ÷ 71 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.6 Points relating to the number of positive Reviews for Cybertots at The Crescent is based on 6 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 27 number of registered child places is 5.4, which has been reached with 6 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Meet the Team (1)

Melanie

Melanie

Job Title: Manager

Joined: 2000

Melanie is the manager of our cosy Acton branch and over sees a staff team of highly educated and fantastic staff. She has many years of experience under her belt and is on hand to aid parents with anything they may need.


Melanie is a real mother figure, with children running into her arms every morning for a cuddle. She also goes out of her way to ensure our staff team work well by organising frequent group events.


She is Forest School trained and passionate about supporting children to develop to their fullest.