Devonshire Day Nursery (Chiswick)

Bennett Street, Chiswick, London W4 2AH
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9.8 138 Reviews
  • Devonshire Day Nursery (Chiswick), London
Devonshire Day Nursery provides a warm and welcoming environment and ensures that each child’s individual needs and interests are met and nurtured.

Every day is full of activities, led by the highly trained staff team, and following the EYFS principles.

The importance of outdoor play to support social, emotional and physical development is recognised and all children are given access to the garden on a daily basis.

The nursery has a total of nine Dyson Pure Hot and Cool Link fans, two in each of the four rooms and one in reception, projecting and circulating purified air into the rooms.

Devonshire Day Nursery also offer the extracurricular activity of Superstar Sports every Tuesday morning for the Ladybirds, Bumblebees and Butterflies rooms.

Care Provided by Devonshire Day Nursery (Chiswick)

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Emmy Avery (Manager)
  • Number of Childcare Staff
  • 33
  • Total Places for Children
  • 88
  • Age Range
    • from 0 years 2 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:30
    Tuesday 07:30-18:30
    Wednesday 07:30-18:30
    Thursday 07:30-18:30
    Friday 07:30-18:30
  • When Closed
  • Bank Holidays & Inset Days
  • Parking
  • The nursery provides a note to allow 5 minutes for drop off and collection


Devonshire Day Nursery (Chiswick) Reviews (138)

Total of 138, showing 41-60
9.8

Devonshire Day Nursery (Chiswick) has a Review Score of 9.8 (9.811) out of 10, based on 23 reviews in the last 2 years. Over all time Devonshire Day Nursery (Chiswick) has 138 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

All the staff are super friendly and welcoming. So supportive of all the stages we've been through, especially when it came to potty training. My child has blossomed with his time here.

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Overall Experience  Overall Experience 5.0 out of 5

The staff at Devonshire Day Nursery are absolutely amazing! My child loves coming to the nursery and loves her carers and playmates. We are lucky to have them and grateful for all their work! Thank you!

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Overall Experience  Overall Experience 5.0 out of 5

Where do I start; my older child went through this nursery and I must say they gave her the best foundation she needed for a school environment, when she left in 2020. So it was a no brainer to send my younger child here when it was time for him to join the 'formal education world'. The key workers
are all amazing and rare talents, of excellent quality and calibre. They always keep us informed, and the care they show the children is so evident that it’s not just a job to them, they actually care. The reception and admin staff including the kitchen staff are all just wonderful people. You always feel welcomed, plus from interaction etc, you see how seriously they take their jobs. The Devonshire crew are just wonderful. I wish you had a school setting, my kids would be there! Thank you again for being wonderful. I won’t stop recommending you to others.

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Overall Experience  Overall Experience 5.0 out of 5

Kids are very happy! They have been happy to attend the nursery since the very beginning. They come back home tired but full of enthusiasm and a big smile. Never had complaints and they learn so much every day! Highly recommended.

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Overall Experience  Overall Experience 5.0 out of 5

Devonshire is a fantastic daycare. The staff are both friendly and professional and I feel fully assured that my child is very well looked after. She loves being at the daycare and that’s a huge credit to all the staff and the overall management of the daycare. I couldn’t recommend it highly enough.

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Overall Experience  Overall Experience 5.0 out of 5

Since my son started at Devonshire Day Nursery in September 2021, he has come along in leaps and bounds! The staff there are amazing, friendly and caring individuals, who make a fantastic team and ensure that the children have the best possible experience. I would give Devonshire Day Nursery my highest
recommendation to any parents/carers looking to enrol their child!

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Overall Experience  Overall Experience 5.0 out of 5

We chose Devonshire Nursery as out of all the nurseries in the area, it was the only place where the staff seemed to be happy.
We started in 2019 and we have both our daughters in the nursery now.
They are developing very well and have made so much progress! In challenging times, we always had the
support of the staff: helping with our daughter's behaviour, potty training, emotional development...
Our daughters are very happy and I recommend the nursery without hesitation.

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Overall Experience  Overall Experience 5.0 out of 5

This is a fantastic nursery and our son has been very happy there - he always asks excitedly if it is a “nursery day”. He has been in two of the rooms and they managed the transition between them perfectly.

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Overall Experience  Overall Experience 5.0 out of 5

The staff at Devonshire Day Nursery are truly wonderful. We have been very happy with our experience so far initially in the baby room, Caterpillars and more recently in Ladybirds. We have been amazed by how much our son has learnt in his relatively short time at Devonshire, and really happy with the
range of activities on offer. The outdoor play area in Ladybirds is a massive bonus for us given how much he loves being outside.

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Overall Experience  Overall Experience 5.0 out of 5

Like every new mum, I was worried to leave my daughter at nursery for the first time but I can't imagine a better place than Devonshire to look after her. When we drop off my daughter in the morning I know that she will have a fun-filled day in a really caring environment. She seems to love it. The
staff in the caterpillar room are really first class and do really take fantastic care of my girl.

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Overall Experience  Overall Experience 5.0 out of 5

The staff have been extremely welcoming to us and our baby. I have nothing but positive feelings towards Devonshire Day Nursery.

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Overall Experience  Overall Experience 5.0 out of 5

Appreciate the daily updates via email, website and at the end of each day. Facilities are excellent and the staff are friendly which is very important for new parents.

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Overall Experience  Overall Experience 5.0 out of 5

The staff are very caring and management are great at communicating/informing parents of issues and updates on Covid-19 etc. My son has thrived socially when interacting with children and adults. His confidence is good to see. He often quotes or sings things he has learnt at nursery. I would recommend
the nursery to my friends. I only wish the outdoor garden was larger.

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Overall Experience  Overall Experience 5.0 out of 5

The nursery is very well run and our son has really thrived since he started there eight months ago. The staff are very passionate and motivated and we feel like our child is in very capable, caring hands at all times.

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Overall Experience  Overall Experience 5.0 out of 5

We absolutely love the nursery. Our daughter is always so happy and settled when we pick her up. The staff have been lovely to us and always keep us updated on her progress and development. We can't recommend the nursery enough and looking forward to watching our daughter continue to thrive over the
coming years. Special thanks to all the staff!

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Overall Experience  Overall Experience 5.0 out of 5

I've recently been able to get inside the nursery for the first time (my son joined after lockdown) and it's been great to properly speak to staff about how things are going, particularly as he just moved up a room. I'm happy to see him settling in!

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Overall Experience  Overall Experience 5.0 out of 5

Our son has been attending Devonshire Day Nursery for the last twelve months - first in the caterpillar (baby) room and thereafter in the ladybirds room. He has absolutely loved and responded positively to the staff in both rooms, and we've seen positive behaviours taught and reinforced in both rooms
(sharing, saying please and thank you, doing 'tidy away') and also seen how his interests have evolved and been nurtured over this time (daily feedback from the team's as to what he's enjoying - crafts, cooking, puzzles etc). The app has been really great for identifying what he's been up to, how much of his meals he's eaten (nutritious and made on-site) and we love seeing the photo updates! Really thankful to find such a wonderful, caring, high-standard nursery and we will be sending our second baby along there in due course!

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Overall Experience  Overall Experience 5.0 out of 5

Our experience at Devonshire Day Nursery has been nothing short of wonderful - every element of my daughter's learning is considered and the staff all work consistently to deliver exceptional care. I cannot rate this setting highly enough.

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Overall Experience  Overall Experience 5.0 out of 5

I couldn’t recommended Devonshire Day Nursery more highly! My son started when he was almost six months old and being a first time mom, the concept of leaving him with anyone was terrifying but one particular member of staff and the Caterpillars team instantly made me feel comfortable. My son has absolutely
thrived and grown into such a happy, confident and social little boy. The team are amazing! They are so kind, compassionate and genuinely care for the children they look after. I trust them and knew that every morning that I have dropped my baby boy off at the nursery, he is taken care of in the best possible way. Today was his last day at Devonshire Day Nursery (Chiswick) before we move to Wales. It has been an incredibly emotional day as the team are almost like an extended family to my little boy and he loves them so much. I’m sad to leave and will always remember Devonshire Day Nursery (Chiswick) with so much love and happiness! It’s the best nursery I could ever have imagined for my son. We are so grateful for the amazing team working there.

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Overall Experience  Overall Experience 3.0 out of 5

We really wanted to like Devonshire, and on the surface it was fine. That said, in the 12 weeks we had our daughter there, she had three accidents, was sent home in another child's clothing (and when we stated it was not her clothing, we were told we were wrong) and there always seemed to be a new person
we had never met or been told about looking after her. We were given updates about her meals and nappy changes when she wasn't in the nursery and picking her up took at least a half an hour because they didn't have a good system in place. They also forgot her full name a few times as they had "so many" with her first name (that was said to us more than once).
Ultimately, the miscommunication and constant worry about what was really going on, who was looking after her and why she kept having accidents were too much and we moved her to another local nursery where we have had no issues. Not bad, but not good enough.

Reply from Emmy Avery, Nursery Manager at Devonshire Day Nursery (Chiswick)

I am sincerely sorry that your experience of our Ofsted-rated Outstanding day nursery did not live up to either your expectations or the high standards we are committed to maintaining on a daily basis.
Mistakes were made in the busy period of staff returning from furlough and extended opening of the nursery but children’s safety was, and remains, a priority at all times.
Our commitment to safety and close parent partnership means every bump and scratch resulting from activity in nursery is reported via an ‘accident form’, and CCTV footage of the age-appropriate room is studied to ensure appropriate supervision at the time.
Newly enhanced Covid-secure operating procedures – to ensure the safety of families accessing and exiting the site – did reveal some inefficiencies at the time but these have been addressed. All staff have been retrained and supported to ensure information is accurately uploaded to the App for each child. We welcome every opportunity to improve.


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Current Review Score: 9.8 (9.811)

Overview of Review Score

The Review Score of 9.8 (9.811) out of 10 for Devonshire Day Nursery (Chiswick) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 23 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.811 for Devonshire Day Nursery (Chiswick) is calculated as follows: ( (228 Excellents x 5) + (42 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 275 Ratings = 4.811

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Devonshire Day Nursery (Chiswick) is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 88 number of registered child places is 17.6, which has been reached with 23 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Meet the Team (1)

Emmy

Emmy Avery

Job Title: Nursery Manager

Joined: 2009

Emmy is the Manager of Devonshire Day Nursery in Chiswick and has a wealth of experience, having worked in the early years sector for 14 years. Emmy started her career as an Apprentice and has since worked her way up through roles in day nurseries and an independent school.


Emmy has worked for Childbase Partnership for 11 years and has recently gained her BA(Hons) in Early Childhood Studies.


What is your favourite feature of Devonshire?
I love how diverse our team and families are – everyone comes from different walks of life, different ethnicities, cultures and backgrounds.


What are you most proud of about your nursery/team?
The team really know their key children and provide experiences for them to help them thrive in all areas. We have achieved so much in the past few years including winning internal company awards, achieving Healthy Years London Silver status, being awarded Silver as part of Eco-Schools and raising a record amount for charity year on year.