Really thankful to find such a wonderful, caring, high-standard nursery
Katherine L (Mother of Child)
We, as a family, love Devonshire and will recommend to people looking for outstanding child care.
V H (Father of Child)
Children learn a lot from their role models in class and have fun doing it.
Elisa R (Mother of Child)
The nursery provides a note to allow 5 minutes for drop off and collection
Devonshire Day Nursery (Chiswick) has a Review Score of 9.8 (9.811) out of 10, based on 23 reviews in the last 2 years. Over all time Devonshire Day Nursery (Chiswick) has 138 reviews.
Review from Emily D (Mother of Child) published on 30 June 2022
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Review from Federica C (Mother of Child) published on 30 June 2022
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Review from N S (Mother of Child) published on 7 February 2022
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Review from P C (Father of Child) published on 10 January 2022
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Review from Anthony R (Father of Child) published on 10 January 2022
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Review from Luke F (Father of Child) published on 10 January 2022
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Review from N C (Mother of Child) published on 10 January 2022
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Review from A D (Father of Child) published on 10 January 2022
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Review from K D (Mother of Child) published on 10 January 2022
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Review from A G (Mother of Child) published on 10 December 2021
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Review from Michael L (Father of Child) published on 25 November 2021
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Review from Ben D (Father of Child) published on 25 November 2021
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Review from J M (Mother of Child) published on 25 November 2021
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Review from I O (Father of Child) published on 27 September 2021
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Review from Ellie D (Mother of Child) published on 27 September 2021
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Review from Alison S (Mother of Child) published on 27 September 2021
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Review from Katherine L (Mother of Child) published on 27 September 2021
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Review from K H (Mother of Child) published on 3 September 2021
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Review from Hayley C (Mother of Child) published on 19 March 2021
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Review from B D (Mother of Child) published on 3 March 2021
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Reply from Emmy Avery, Nursery Manager at Devonshire Day Nursery (Chiswick)
I am sincerely sorry that your experience of our Ofsted-rated Outstanding day nursery did not live up to either your expectations or the high standards we are committed to maintaining on a daily basis.
Mistakes were made in the busy period of staff returning from furlough and extended opening of the nursery but children’s safety was, and remains, a priority at all times.
Our commitment to safety and close parent partnership means every bump and scratch resulting from activity in nursery is reported via an ‘accident form’, and CCTV footage of the age-appropriate room is studied to ensure appropriate supervision at the time.
Newly enhanced Covid-secure operating procedures – to ensure the safety of families accessing and exiting the site – did reveal some inefficiencies at the time but these have been addressed. All staff have been retrained and supported to ensure information is accurately uploaded to the App for each child. We welcome every opportunity to improve.
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The Review Score of 9.8 (9.811) out of 10 for Devonshire Day Nursery (Chiswick) is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 23 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.
The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.811 for Devonshire Day Nursery (Chiswick) is calculated as follows: ( (228 Excellents x 5) + (42 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 275 Ratings = 4.811
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Devonshire Day Nursery (Chiswick) is based on 23 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 88 number of registered child places is 17.6, which has been reached with 23 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.
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Job Title: Nursery Manager
Joined: 2009
Emmy is the Manager of Devonshire Day Nursery in Chiswick and has a wealth of experience, having worked in the early years sector for 14 years. Emmy started her career as an Apprentice and has since worked her way up through roles in day nurseries and an independent school.
Emmy has worked for Childbase Partnership for 11 years and has recently gained her BA(Hons) in Early Childhood Studies.
What is your favourite feature of Devonshire?
I love how diverse our team and families are – everyone comes from different walks of life, different ethnicities, cultures and backgrounds.
What are you most proud of about your nursery/team?
The team really know their key children and provide experiences for them to help them thrive in all areas. We have achieved so much in the past few years including winning internal company awards, achieving Healthy Years London Silver status, being awarded Silver as part of Eco-Schools and raising a record amount for charity year on year.
Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Devonshire Day Nursery (Chiswick) to verify any information. View our terms and conditions. Devonshire Day Nursery (Chiswick) has a Platinum Service – more info.